Customer Success Executive

🏢 About MyOperator

MyOperator is a Business AI Operator helping 12,000+ brands (Amazon, Domino’s, Apollo, Razorpay) manage WhatsApp, Calls, and AI chat & voice bots through one no-code platform.

🎯 Role Overview

We’re looking for a Senior Manager – HR Operations to own HR Ops end-to-end (excluding Talent Acquisition). This role enables leadership to focus on growth by running HR systems, processes, and compliance smoothly at scale.

🧠 Key Responsibilities

• Own end-to-end HR Operations
• Manage employee lifecycle: onboarding → payroll → exits
• Handle payroll, compliance, and vendor coordination
• Own HR tech stack (Zoho People, Payroll, Sign, workflows)
• Manage HR data, audits, and reporting
• Lead a small HR Ops team and act as the ops SPOC

⚙️ What We’re Looking For

• 6–10 years in HR Operations (startup / SaaS preferred)
• Hands-on with payroll, compliance, audits
• Strong experience running HR ops independently
• Tech-savvy; Zoho experience is a plus
• High ownership, low-ego, execution-first mindset

🌱 Why Join Us

• Real ownership and decision-making power
• Direct exposure to founders and leadership
• Tech-first HR environment (no Excel chaos)
• Opportunity to scale HR systems in a fast-growing SaaS company

Backend Developer

*       You will be expected to develop and maintain large-scale complex backend web applications.

*       You will be expected to rapidly learn and apply relevant new technologies.

*       You will be having a high level of interaction with business and product stakeholders.

*       You will be working on the entire web application stack, which includes:

-          Web server hosting

-          RESTful / RPC communication

-          Message brokering

-          Backend application layer, which includes the service and domain layers

-          Data layer for persistence or caching

*       You will be participating in an agile software development cycle, which includes:

-          Design

-          Development

-          Code Review

-          Unit and Integration Testing

-          Deployment

*       You will be exposed to the following technologies:

-          Web application frameworks: Ruby on Rails, Node.js, Java Play, Vert.x, AIOHTTP, AWS Lambda

-          Languages: Ruby, Java, Kotlin, Javascript, Python

-          Datastores: PostgreSQL, Aerospike, Redis, Amazon Redshift

-          Communication: HTTP, Amazon SQS, Sidekiq, Amazon SNS

-          Server Management: Amazon ECS, Docker

*       You will be contributing to products concerning both customers and partner drivers.

*       Product sectors include:

-          Growth: You’ll build tools to help boost user growth on the platform including our industry best driver on-boarding, training and certification system, referral system, and lead management models.

-          Lifecycle Management: Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.

-          Transaction Experience: You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.

-          Fulfilment: As part of the fulfilment team, you’ll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.

-          Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimization tools, alerting and monitoring tools, and analytics suite among others.

-  Colleges: All NITs, IIITs and IITs, BITS, PEC, VIT, PESIT, DTU and Indraprastha University

-  CGPA: >= 7.5

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Experience in AWS.
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Our Tech Stack: React.js, Node.js, MongoDB, AWS

https://www.onedigitaltrust.com/">OneDigitalTrust, Inc. is a B2B2C software startup disrupting the traditional estate planning & wellness industry to serve all adult Americans, but especially those that usually cannot afford the traditional methods to protect themselves and their loved ones. 

We are currently recruiting a Sr. Full Stack Engineer to add to our team.

We are looking for a self-motivated, goal-driven individual to help advance their experience and learn from a collaborative environment and help take our company to the next level.

Our platform is an enterprise white-label configurable platform with comprehensive capabilities that sells itself. Our biggest goals are to continue to enhance the capabilities of the platform to meet the needs of the users.

The following would be your responsibilities:

• Assuming full-stack technical delivery of the Company’s SaaS platform under the direction of the CTO; supporting the architecture and development of the product platform;

• Supporting the policies, and procedures of Company’s platform security to adhere to industry­ standards and as may be requested in case of security audit requests;

• Helping in the creating/management of the Development, Testing (QA) and Production architecture, standards processes and procedures for the product/platform;

• Helping improve the technical team's processes as per our retrospective learnings and best practices;

• Estimating bug/feature implementation tasks to help with sprint/release planning

• Experience with creating, and maintaining third-party integration partner's technical relationships and APIs integration; including handling issues, version changes, and impacts to the platform;

• Delivering and Maintaining our continuously enhanced ODT product platform;

• Helping ensure the regular release, enhancement, maintenance and operation of the ODT DEV/TEST/PROD infrastructure and environment and uptime;
• Providing key inputs into the definition of the platform’s evolution from both a requirements and technical implementation and maintenance perspective; and

• Supporting Company business development and marketing activities to promote the sale and after-sale support to prospects and customers.

The following describes the type of person we are seeking:

Experience: 

• Strong TDD mindset for automated testing, and experience with lean/agile development methodologies in a startup environment

• Experience with maintenance of CI/CD based software delivery

• Ability to get up to speed quickly on the existing code base

• Having an architectural mindset and identify where maintain and enhance systems, but also know when we can refactor components

• Have a structured / process-oriented way of thinking and are able to build new features and models that will last through significant business scaling

• Can understand business needs and ability to maintain high-value product to optimize for the best user experience.

• Bonus points for heavy test automation experience and front-end/UI experience with Storybook

What We Offer:

Competitive salary

Startup culture with a strong team-centric environment. We work hard and have fun.

Independence to work autonomously. We care about results. The opportunity to learn & master the art of agile software delivery and automated testing. We invest heavily in the development of our team members.

We are seeking an experienced quality assurance engineer to develop and execute exploratory and automated tests to ensure product quality. As a quality assurance engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. Your role includes designing and implementing tests, debugging, and defining corrective actions.

The role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets as per the requirements. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

mail resume to   qa @ theintegrityglobal.com

• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Thorough knowledge of performing end top end functional testing as an individual contributor.
• Knowledge of creating detailed, comprehensive, and well-structured test plans, test scenarios, and test cases.
• Strong knowledge of software QA methodologies, tools, and processes.
• Knowledge of preparing reports to communicate the outcomes of quality activities.
• Sound knowledge of automation concepts.
• Expert-level knowledge of automation using selenium tools. Hands-on experience of design, develop, and execute automation scripts.
• Knowledge of automation using Selenium or other open-source tools.
• Good knowledge of API automation
• Good knowledge of database concepts and SQL queries.
• Experience with performance and/or security testing is a plus.
• Knowledge of any CI/CD tools is a plus.

• Passion and commitment to work in a startup environment.
• Team player, good time-management skills, and great interpersonal and communication skills.
• Highly motivated, self-starter that can operate under minimal supervision.
• Familiarity with agile software development methodologies is also a plus.

• Bachelor’s degree in engineering from a reputed institution. Master’s degree preferred. 
• 5+ years of work experience as a quality assurance engineer 
• Knowledge of the healthcare and life science domain would be plus 

• Bachelor’s Degree in Computer Science or equivalent.
• 2+ years of industry experience in programming web applications, mobile and/or large-scale enterprise products.
• Knowledge of C#, ASP, .NET, MVC.
• Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS.
• Hands-on experience with SQL and relational databases.
• Experience in TFS and Visual Studio.
• Familiar with SDLC and programming design patterns.
• Familiar with Agile methodology.
• Skillful at reviewing new feature impacts on an application and recognizing potential risks.
• Detailed oriented, professional and possesses a positive work attitude.
• Communicate professionally both verbally and in writing.
• Effective time management skills.