Customer Success Executive

Job Description:

We are looking for a skilled Manual Tester / Test Engineer with 2-4 years of experience to join our dynamic team. The ideal candidate should have a strong understanding of testing methodologies and be able to ensure the quality and performance of our software applications. Exposure to Python full-stack applications will be considered a strong advantage.

Key Responsibilities:

· Design, develop, and execute manual test cases to validate product functionality.

· Collaborate with the development team to identify and resolve bugs and performance issues.

· Analyze test results and communicate them effectively to stakeholders.

· Perform regression, integration, system, and UAT testing.

· Ensure the overall quality of the product by identifying gaps and improvement areas.

· Document test processes, test plans, and test case results.

· Knowledge of Python FullStack Application.

· Work closely with developers, business analysts, and project managers to ensure seamless project delivery.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 2-4 years of experience in manual software testing.

· Strong knowledge of software testing life cycle (STLC) and defect life cycle.

· Proficient in writing clear and concise test cases, test plans, and bug reports.

· Experience with bug tracking tools (e.g., JIRA, Bugzilla, etc.).

· Familiarity with Agile/Scrum methodologies.

· Basic knowledge of Python and full-stack applications is an advantage.

· Excellent communication and analytical skills.

· Ability to work both independently and in a team environment.

· Preferred Skills:

· Some exposure to Python full-stack applications (Django, Flask, etc.).

· Understanding of RESTful APIs and backend/frontend testing.

· Familiarity with automation tools like Selenium (bonus but not mandatory).

Experience: -

* Minimum 2 year of coding experience in ReactJS (TypeScript), HTML, CSS-Pre-processors, or CSS-in-JS in creating Enterprise Applications with high performance for Responsive Web Applications.

* Minimum 2 year of coding experience in NodeJS, JavaScript & TypeScript and NoSQL Databases.

* Developing and implementing highly responsive user interface components using React concepts. (self-contained, reusable, and testable modules and components)

* Architecting and automating the build process for production, using task runners or scripts

* Knowledge of Data Structures for TypeScript.

* Monitoring and improving front-end performance.

* Banking or Retail domains knowledge is good to have.

* Hands on experience in performance tuning, debugging, monitoring.

Technical Skills: -

* Excellent knowledge developing scalable and highly available Restful APIs using NodeJS technologies

* Well versed with CI/CD principles, and actively involved in solving, troubleshooting issues in distributed services ecosystem

* Understanding of containerization, experienced in Dockers, Kubernetes.

* Exposed to API gateway integrations like 3Scale.

* Understanding of Single-Sign-on or token-based authentication (Rest, JWT, OAuth)

* Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka.

* Practical experience with GraphQL is good to have.

* Writing tested, idiomatic, and documented JavaScript, HTML and CSS

* Experiencing in Developing responsive web-based UI

* Have experience on Styled Components, Tailwind CSS, Material UI and other CSS-in-JS techniques

* Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system

* Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

* Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

* Documenting the code inline using JSDoc or other conventions

* Thorough understanding of React.js and its core principles

* Familiarity with modern front-end build pipelines and tools

* Experience with popular React.js workflows (such as Flux or Redux or ContextAPI or Data Structures)

* A knack for benchmarking and optimization

* Proficient with the latest versions of ECMAScript (JavaScript or TypeScript)

* Knowledge of React and common tools used in the wider React ecosystem, such as npm, yarn etc

* Familiarity with common programming tools such as RESTful APIs, TypeScript, version control software, and remote deployment tools, CI/CD tools

* An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle

* Unit testing using Jest, Enzyme, Jasmine or equivalent framework

* Understanding of linter libraries (TSLINT, Prettier etc)

Functional Skills: -

* Experience in following best Coding, Security, Unit testing and Documentation standards and practices

* Experience in Agile methodology.

* Ensure quality of technical and application architecture and design of systems across the organization.

* Effectively research and benchmark technology against other best in class technologies.

Soft Skills: -

* Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.

* Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.

* Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management.

We are looking for a passionate technologist with experience in building SaaS tech experience and products for a once-in-a-lifetime opportunity to lead Engineering for an AI powered Financial Operations platform to seamlessly monitor, optimize, reconcile and forecast cashflow with ease.

Background

An incredible rare opportunity for a VP Engineering to join a top tier incubated VC SaaS startup and outstanding management team. Product is currently in the build stage with a solid design partners pipeline of ~$250K and soon raising a pre-seed/seed round with marquee investors.

Responsibilities

• Develop and implement the company's technical strategy and roadmap, ensuring that it aligns with the overall business objectives and is scalable, reliable, and secure.

• Manage and optimize the company's technical resources, including staffing, software, hardware, and infrastructure, to ensure that they are being used effectively and efficiently.

• Work with the founding team and other executives to identify opportunities for innovation and new technology solutions, and evaluate the feasibility and impact of these solutions on the business.

• Lead the engineering function in developing and deploying high-quality software products and solutions, ensuring that they meet or exceed customer requirements and industry standards.

• Analyze and evaluate technical data and metrics, identifying areas for improvement and implementing changes to drive efficiency and effectiveness.

• Ensure that the company is in compliance with all legal and regulatory requirements, including data privacy and security regulations.

Eligibility criteria:

• 6+ years of experience in developing scalable SaaS products.

• Strong technical background with 6+ years of experience with a strong focus on SaaS, AI, and finance software.

• Prior experience in leadership roles.

• Entrepreneurial mindset, with a strong desire to innovate and grow a startup from the ground up.

Perks:

• Vested Equity.

• Ownership in the company.

• Build alongside passionate and smart individuals.

Responsibilities

As a Frontend Developer (Next.js) you will be responsible for -

•  Building the Complete UI/UX of our web application from scratch.
• Work closely with the Backend Engineer to integrate the algorithmic output from the backend REST APIs.
• Work closely with the product owners to create dynamic infographics with intuitive user controls.
• Work closely with our web Designer for bringing design to life.
• Participate in UAT, troubleshoot, bugs and application integration issues
• Create and maintain documentation related to the developed processes and applications

Qualification & Experience

• 2-3 years of demonstrable experience designing, building and working as a Next.js Developer for enterprise web application
• Ideally, this would include the following:
• Expert-level proficiency with Next.js and all its concepts
• Expert-level proficiency with JavaScript (ES6), HTML5 & CSS
• Expert-level proficiency with ReactJS and all its concepts like Hooks and Redux
• Familiarity with Python, Django, and Django Rest Framework
• Understanding of REST concepts and interacting with REST APIs
• Deep understanding of a few UI concepts:
• Cross-browser compatibility and implementing the responsive web design
• Familiarity with common JS visualization libraries built using D3, Chart.js, Highcharts, etc.
• Understanding of Next.js coding Standards
• Experience working with UX designers and bringing design to life
• In addition, the ideal candidate would have great problem-solving skills and familiarity with code versioning tools such as Github

• Own the Strategy, Roadmap, Execution, and Success for STAGE OTT product
• Take product ideas from ideation to implementation
• Develop backend services that expand the capabilities of our CMS for the content team
• Optimize the performance of our APIs
• Collaborate with Product and Design to iterate on our product
• Participate in design and code reviews

• Growth and Ownership mindset
• 1+ years of experience working in a Software Engineering role
• Strong foundation in programming, algorithms, and software application design
• Experience in Node.js Express and obsessed about optimizing Mongoose queries.
• Passionate about solving challenging problems and iterating quickly
• Previous experience in distributed systems, data processing and analytics is a plus
• Ability to extract, analyze and communicate data

Mandatory skills 

1. Singleview 
2. Experience in C++, Python & Perl
3. Broad understanding of UNIX operating environment

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.

Soft Skills required :

- Should be self-motivated and self-driven

- Ability to work with team members across the globe

- Excellent interpersonal and written communication skills

- Ability to define, implement and work to a schedule

- Good time management skills

Job Description

We are looking for a user experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.

Responsibilities

• Translate concepts into user flow, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Take a user-centred design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Ask smart questions, take risks and champion new ideas.

Requirements

• (3+ Yr.’s) three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
• Expertise in standard UX software such as Sketching, Design, Photoshop, Wireframing, User Research, Prototype, UX UI Designer,(Added Advantage OmniGraffle, Azure RP, In Vision, UX Pin, )etc
• Ability to understand detailed requirements and design complete user experiences that meet the product’s needs and vision.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• A clear understanding of the importance of user-centred design and design thinking.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
• Be passionate about resolving user pain points through great design.
• Be open to receiving feedback and constructive criticism.