Customer Success Executive

Roles and Responsibilities:

• Independently analyze, solve, and correct issues in real time, providing problem resolution end-

to-end.

• Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.

• Good proficiency overlap with technologies like: Java8, Spring, SpringMVC, RESTful web services, Hibernate, Oracle PL/SQL, SpringSecurity, Ansible, Docker, JMeter, Angular.

• Strong fundamentals and clarity of REST web services. Person should have exposure to

developing REST services which handles large sets

• Fintech or lending domain experience is a plus but not necessary.

• Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud

• Wide knowledge of technology solutions and ability to learn and work with emerging technologies, methodologies, and solutions.

• Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.

• Provide vision leadership for the technology roadmap of our products. Understand product capabilities and strategize technology for its alignment with business objectives and maximizing ROI.

• Define technical software architectures and lead development of frameworks.

• Engage end to end in product development, starting from business requirements to realization of product and to its deployment in production.

• Research, design, and implement the complex features being added to existing products and/or create new applications / components from scratch.

Minimum Qualifications

• Bachelor s or higher engineering degree in Computer Science, or related technical field, or equivalent additional professional experience.

• 5 years of experience in delivering solutions from concept to production that are based on Java and open-source technologies as an enterprise architect in global organizations.

• 12-15 years of industry experience in design, development, deployments, operations and managing non-functional perspectives of technical solutions.

Hello Sir/Madam.

Greetings of the day...!!!

About Us :

Profcyma Global is the top IT & Digital marketing company based in Pune, Maharashtra. We have a team of highly skilled professionals that are committed to their work. At Profcyma Global, we cover all heads of IT and Digital Marketing operations. Our extensive clientele proves that we have proven to be one of the leading providers of IT and Digital Marketing services. Knowing the theory is not enough, but experience plays a crucial role in effective and sustainable product development. We use the latest technology and innovative strategies to complete our projects, whether it is website or app development, digital marketing, brand awareness, etc. With each passing day, we focus on developing and upgrading our skill sets to meet the top-notch trends in the IT industry.

Job description

² About the Role:

We are seeking an experienced Quality Analyst to contribute to the full software development lifecycle. This role involves designing and executing comprehensive test plans, ensuring the quality of .NET applications and websites through rigorous testing processes, and collaborating with development teams to enhance system functionality and reliability.

² Key Responsibilities:

l Work closely with leadership, senior developers, and clients to define and understand project requirements, ensuring clarity and alignment.

l Participate actively in agile development processes, including sprint planning and QA updates.

l Conduct functional and end-to-end testing to validate application performance and reliability. Develop and execute functional, regression, and end-to-end automated tests.

l Create and manage automation scripts for efficient and accurate testing. Utilize tools like bUnit, xUnit, or Selenium to enhance testing processes.

l Review code for potential issues and collaborate with developers to identify system improvements.

l Track and manage defects, ensuring timely resolution and thorough documentation.

l Maintain detailed functional and technical documentation related to testing processes and results.

l Coordinate with third-party partners and contractors as needed to support testing and deployment efforts.

² Good to know:

l Knowledge of any automation tool eg Selenium, Cypress, Protractor, etc

l Performance test using JMeter, Flood.io, etc

l Experience of Browser Stack, Lamdatest, etc

l Experience in Junit/NUnit/Page Object Framework, etc

l Knowledge of DevOps.

l A passion for continuous improvement in both technology and process.

l Strong interpersonal, problem solving, and organizational skills

² What you need: Basic Skills

l Experience with SQL Server, including query optimization.

l Familiarity with version control systems like Git.

l Strong communication skills and the ability to work effectively in a remote environment.

l Experience with test plans and tools such as bUnit, xUnit, or Selenium.

l Experience in software testing, both manual and automation.

l Strong analytical skills and a keen attention to detail.

l Proactive approach with excellent problem-solving and communication skills.

l At least 2 years experience of experience in developing and executing comprehensive test plans and improving software quality.

We are looking for a Flutter Developer responsible for creating multi-platform apps for iOS and Android using Google's Flutter development framework. The primary focus will be on creating new experiences and maintaining existing apps. Deep experience contributing to and managing high-scale production mobile apps. You must have strong previous experience in Flutter and Dart development.

Requirements :

• Good exposure to integration projects.

• Hands-on experience and expertise in Building interfaces with Android SDK, Android Studio and development.

• Rest Api knowledge.

• Expertise in Android Flutter.

• Passion for best design and coding practices and a desire to develop new creative ideas.

• Skills required teamwork, leadership, and self-motivated.

• Adaptive to learn any technology.

Responsibilities :

• Design and Build sophisticated and highly salable apps using Flutter.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Work with outside data sources and APIs.

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Work on bug fixing and improving application performance

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Responsibilities and Duties

 Handling Import Documentation.  Update Client for Shipment Status.  Daily DSR Report to Party & Head Office.  Trace the shipment status through websites and by personal contact to shipping lines.  Resolving customer queries with help of documentation team.  Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail.  Checking shipment arrival and IGM details in ICEGATE of customs.  Consignee Dispatch requirement as per schedule to various plant.  Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS.  Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals.  Co-Ordination with custom clearance dept for getting status and to avail required Documents.  Good Communicate to clear shipment with in free days without Detention & Demurrage.  Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery.  Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc.  Arranging for payment of Imports Bills

Role: You need to sales the company software product services ( SaaS product ) over phone, email, and social touches to the corporate companies, it's B2B Sales role

• Experience: 1 to 3 Years
• Mandatory: Exp. in SaaS product sales
• Annual CTC: Up-to 6 LPA
• We are looking Immediate joiners (Not more than 30 days- Notice period, unless exceptional)
• It's an office work, we are not providing work from home facility

We are looking for a highly motivated Inside Sales Representative to help us grow revenue. We are on pace to double in size this year but need an increased flow of qualified leads for our inside sales team. This is an exciting opportunity for someone who is looking to start a sales career on the ground floor of an exciting software-as-a-service (SaaS) business.

Note: You need to sales the company software product services (SaaS product ) over phone, email, and social touches to the corporate companies, it's B2B Sales role

The Right Candidate Will:

• Qualify prospects based on their current business challenges and needs using targeted and relevant questions.
• Schedule discovery calls for our sales team.
• Be proficient at using a sales development platform to execute the outreach process consisting of phone, email, and social touches.
• Engage with prospects and demonstrate our SaaS product.
• Meet or exceed qualified lead/demos quota every month.
• Strive to continuously improve your sales development process and demonstrate a willingness to learn best practices.
• Update CRM on daily basis without any gap & provide reporting.
• Represent and demonstrate our company values, brand, and mission.

Top characteristics and traits for a successful:

• Ability to speak with CEOs, CFOs, Logistics Heads, Supply chain Heads, IT Heads, Business Heads, Controllers at early stage and growth businesses and ask intelligent questions.
• Genuine customer empathy
• Organized and possess strong time management skills.
• Excellent written & verbal communication
• Self-motivated with ability to work in fast paced, changing environment.
• A thirst for knowledge and growth in a start-up environment
• A sense of urgency and persistence
• 1-3 Years of sales development experience in SaaS Industry

Job Perks :

• Competitive salary and incentive bonus structure
• Opportunity to work in a fast moving, high growth SaaS company.
• Casual dress all-day, everyday
• Strong, results-oriented culture

Relevant experience on using tools like JSP, Servlet for web applications

· MVC frame works - Struts or Spring

· Web services- SOAP and REST WebLogic, Hibernate

· Middleware technologies MQ OSB.

· Web/App Servers: Tomcat or WebLogic or JBoss

· Experience using Angular, Micro Services using Spring, jersey, Swagger

· Good knowledge of Backend and Front-end technologies

· Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML

· Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies

· Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…

· Advanced understanding of Windows and Linux based operating systems

· Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications

· Working knowledge using REST, HTTP, TCP, SCTP protocols

· Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

· Preferred BE degree in CS, E&C, E&E

· Proficient being a J2EE Developer (courses or project done) and data analytics skills

· Flexible to work on any projects assigned

Note: Terms & Conditions

· This opportunity will be work from office

· Reporting location - Bangalore office, Vijayanagar

What you need to have:

• • 3+ years of web development experience using LAMP stack or Node.js or similar web technologies 
• • Well-versed with front-end code in HTML5, CSS3, Javascript, React.js with familiarity in various frameworks and template languages 
• • Possess strong understanding of Object-Oriented Programming, especially in PHP 
• • Proficient with database design, optimization and tuning in MySQL or MongoDB 
• • Experience in design patterns, unit testing, automation techniques (Selenium WebDriver) 
• • Exposure to Amazon Web Services (EC2, S3, EBS, RDS, SQS, Redshift, etc.) 
• • Exposure to Docker and Kubernetes 
• • Exposure to collaborating tools like GitHub, JIRA, Confluence 
• • Experience in frameworks such as Symfony 2, Express.js, or proven ability to learn on the job 
• • Experience in Microservices and REST architecture 
• • Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery 
• • Self-motivated, fast learner, detail-oriented, team player and a sense of humor 

Mentor To Go is an android and web based platform to help students improve their work readiness through self-learning sessions, personalised mentorship provided by mentor professionals from a range of careers, and work experience opportunities.

The technology platform implements  functionalities such as: screening surveys of mentors and mentees, training content for mentors, matching through an algorithm, and mentorship through the delivery of structured activities. 

The application technology architecture comprises of the following:

o   a Python Django web application with NGinx and Gunicorn

o   PostgreSQL database

o   A React Android and Web app

o   Rest APIs which interact between the Android app and the Django webserver

Our vision at Mentor To Go is to provide career mentorship to young people anywhere, anytime across the length and breadth of India.

We are looking for a backend software developer who is passionate about using web technologies to solve social problems and creating experiences that are elegant and effective. You will own the back end development of features of the Mentor To Go platform from conceptualisation through design and testing, working closely with other developers, the technical project manager, and the program operations team. You are user-centric, continuously demonstrate strategic & analytical abilities, and are laser focused on executing at speed. You must have the ability to succeed in a fast paced environment, where success is dependent on your ability to collaborate with cross-functional team members in a positive, productive, and transparent way.

Minimum requirements 

• Bachelor’s degree in engineering preferably  CS  or related discipline  
• 3+ years experience working in Unix/Linux environments building web and mobile applications
• Proficiency in developing and deploying cloud based Python/Postgresql applications preferably using frameworks such as Django
• Experience with design and development of moderately complex software projects
• Strong written and oral communication skills
• Familiarity with version control software such as Git

Desired  requirements 

• 5+ years of overall relevant work experience
• Experience building apps using React/React-Native
• Basic understanding of AWS cloud
• Ability to participate in technical discussions and help make technical trade-offs

About Mentor Together

https://mentortogether.org/">Mentor Together is India’s first and largest youth mentoring  non-profit organization with a mission to facilitate empowering mentoring relationships and networks that help young people break the inequalities of opportunity and actualise their potential.

http://bit.ly/mentortogo">Mentor To Go is the world’s first mobile mentoring platform created by Mentor Together with the support of Cisco India, LinkedIn Social Impact, British Telecom and Sterlite Technologies.