Customer Success Executive

We are looking for an enthusiastic marketing intern to join our marketing department at Quick Dry Cleaning Software.

Time: 3 Months

Location: Remote

Roles and Responsibilities:

• Support the marketing team in daily administrative tasks
• Execute and Assist in SEO Plans of Marketing Team
• Perform market analysis and research on the competition
• Manage and execute our branding on our social media channels
• Perform research on Keywords Ranking using different tools
• Manage our online presence on different websites
• Identify relevant Backlinking opportunities and work on them

Perks:

• Certificate of Internship Completion
• Competitive Work Environment
• Flexible working hours
• Excellent Learning Opportunities

While the role will vary depending on the company and the industry, you might expect your tasks to include:

·      Identifying opportunities in target markets for your organization’s products and services

·      Generating leads through cold calling prospective clients or networking at trade shows

·      Developing and nurturing relationships with key customer accounts

·      Keeping up with the latest industry developments, including market positioning of corporate competitors

·      Assessing client needs and the company’s ability to meet those needs

·      Following up with new leads and referrals generated from the sales team

·      Preparing status reports on goals

·      Using customer relationship management (CRM) software, such as Salesforce, to manage interactions

RESPONSIBILITIES:

• Oversee the sales process to attract new clients.
• Work with senior team members to identify and manage risks.
• Maintain fruitful relationships with clients and address their needs effectively.
• Prepare and deliver pitches to potential investors.
• Foster a collaborative environment within the organization.
• Transfer call to the supervisor after initial explanation.

SKILLS:

• Excellent spoken English.
• Both Graduate/Undergraduate may apply.
• Ability to develop good relationships with current and potential clients.
• Excellent communication skills.
• Knowledge of productivity tools and software.
• Ready to work in Nightshift.

Salary: 12,000.00 - 27,500.00 per month

Role: Business Development Executive (BDE)

Industry Type: BPO / Call Centre

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: BD / Pre Sales

Education

UG: Graduation Not Required

● Medical Program implementation On Ground as per scope of work.

● Liasoning with authorities for smooth operations.

● Managing Team deliverables.

● Conduct training and capacity building of local resources.

● Source medical personnel and implementation managers at specific locations where

required.

● Publish daily status updates and reports during the assessment.

● Drive health outcomes as per project specifications.

● Ensure quality of on ground operations and implement as per SOPs

● Escalate related risks and concerns when necessary

● Take responsibility for more than one aspect of business unit performance, e.g. cost

management, customer service levels, Vendor Management

● Take up client relationship management responsibilities.

Responsibilities:

• Investigate technologies and solutions which help the team achieve deliverables and results.
• Working with business process analysts and technical leads to derive conceptual designs and solutions.
• Assisting project managers with sizing estimates and work-breakdown structures.
• Develop and unit test software within teams of varied sizes and geographical distributions.
• Benchmarking and load testing developed modules and integrated applications.
• Assisting quality assurance team in the conduct of solution testing.
• Documenting software specifications and requirements.
• Working with infrastructure teams to define and establish application environments and implementation of software applications.
• Provide post-implementation support for developed software applications and solutions.

Measures of Success:

• The delivery of software solutions that meets requirements and are within budget and project timeline.
• Achieves good quality development metrics and standards that are aligned with industry best practices.
• 
  Skill Requirements:
• Knowledge of General Open System / Distributed systems platforms
• Knowledge of cloud service like AWS, Azure, GCP
• Experience in developing and implementing Restful APIs
• Good understanding of Network ports/Transfer protocols.
• Ability to process/analyze large amounts of data and logs.
• UI and Backend Development experience (Full stack).
• 6+ years of experience in software development within Linux environment; with a strong focus on development using JAVA, Javascript, C and BASH shell & Python scripting.
• Experienced in structured and agile development methodologies.
• Experienced in load testing and benchmarking tools such as JMeter, Loadrunner, etc.
• Experienced in Linux-based database technology and versed with stored procedures.
• Experienced in web services developments using XML, SOAP, JSON.
• Knowledge of application security setup using common security standards like SSL, TLS, secured ciphers, etc.
• Experienced with software versioning control using GIT.

Soft Skills:

• Strong interpersonal and communication skills.
• Strong problem solving and analytical skills.
• Self-motivated and detail-oriented with a desire to design and develop top quality software products.

Basic Qualifications for Consideration:

• Bachelor’s Degree in Computer Science or related
• Minimum 4 years of experience

Job Description

• Design & implement backend APIs
• Mentor junior developers technically.
• Actively work to reduce tech debt in the backend
• Work towards more stability & scalability of the backend
• Tech stack - Java, AWS etc. 

Eligibility

• 2-8 years of product company experience
• Advanced understanding of AWS stack
• Prior knowledge of solving problems at scale.

About Telyport

Telyport is an emerging tech startup in the logistics space. We are building a robust hyperlocal distribution network that is affordable, convenient, and reliable for locals, SMEs, and large enterprises with a vision to bring local commerce online.

You can share your CV to victor @ telyport dot com

Job Description

We are looking for a seasoned full-stack engineer (Python, MongoDB and Angular/React or similar JS Framework) to build out and manage our entire web infrastructure. Successful candidates will have a minimum of three years’ recent experience with all of the skills listed below.

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

Responsibilities: Build & Maintain TELYPORT INFRASTRUCTURE

- Design and implementation of the overall web architecture.

- “Pixel-perfect” implementation of our approved user interface.

- Design and deployment of our database.

- Ensuring the entire stack is designed and built for speed and scalability.

- Design and construction of our REST API.

- Integrating our front-end UI with the constructed API.

- Design and implementation of continuous integration and deployment.

Skills: Python, MongoDB & Angular/React or similar JavaScript framework

- At least three years’ experience with:

- Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)

- A relevant back-end programming language (Python)

- Database design and management, including being up on the latest practices and associated versions

- Server management and deployment for the relevant environment

- Familiarity with a relevant and globally supported framework—both front-end and back-end, if necessary— (e.g., Angular, React, Vue, Laravel or Flask)

- Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/syntaxes/libraries (e.g., Sass, Less, and webpack)

- Thorough understanding of user experience and possibly even product strategy

- Experience implementing testing platforms and unit tests

- Proficiency with Git (or another version control system as required)

- Appreciation for clean and well documented code

This is not your typical 9-5 job. If you are a hustler, passionate about what you do and would like to challenge yourself into new areas and arenas, look no further. You will have absolute creative independence in executing your roles while at the same time be chasing aggressive goals and targets to pursue and a highly competitive group of people to challenge and learn from.

As a Senior Software Engineer - I,you'll take on complex problems that span multiple components and teams. As SSE - I, you could expect to: 

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components. 
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Actively mentor and develop junior developers in all software development practices
• Participate in the hiring process (referrals, interviews, attending recruiting events or writing blogs)
• Onboard and mentors new team members, helps shape the culture of the team
• Collaborate effectively across teams to solve problems, execute and deliver results

Minimum Requirements: 

• A minimum of 4 years of relevant software development experience