Customer Success Executive

Strong Creative Video Production / Content Strategy Leadership Profile

Mandatory (Experience 1) – Must have 2+ YOE in Video Production & video content creation for B2C / Fin-Tech digital platforms.

Mandatory (Experience 2) – Must have extensive hands-on experience in storyboarding, scripting, copywriting, and video production processes (concept to execution).

Mandatory (Core Skill 1) – Must be proficient in AI-driven content creation tools and video production/editing software (Adobe Premiere Pro, Final Cut Pro, After Effects, Photoshop, etc.), along with familiarity in prototyping/automation tools.

Mandatory (Core Skill 2) – Strong expertise in video-led content strategy, project management, digital marketing principles, and performance tracking (CTR, engagement, conversions, SEO best practices).

Mandatory (Portfolio) – Must have a strong portfolio of video content strategy, production, and execution, showcasing work across diverse digital formats (explainer videos, product demos, customer storytelling, social content).

Mandatory (Company) - Social-first Digital Agencies, OR eCommerce / B2C Brands OR New-age internet companies

About us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com

WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.

Responsibilities:

• Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
• Review and manage admin-related reports and checklists for accuracy and completion.
• Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
• Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
• Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
• Manage databases and other information systems to ensure data is updated and accessible.
• Coordinate and support various administrative projects and initiatives.
• Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
• Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
• Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
• Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.

Requirements:

• Bachelorʼs degree in any discipline
• Minimum 3 years of proven experience in a similar role
• Excellent communication and interpersonal skills
• Proficiency in MS Office & G Suite is a must
• Excellent organizational and time-management skills
• Quick-thinking, planning, coordinating, and executing skills

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)

Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09

Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

About us:

Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.

About the job

Arista Networks is looking for world-class software engineers to join our Extensible Operating System (EOS) software development team.As a core member of the EOS team, you will be part of a fast-paced,high caliber team-building features to run the world's largest data center networks.Your software will be a key component of Arista's EOS, Arista's unique, Linux-based network operating system that runs on all of Arista's data center networking products.

The EOS team is responsible for all aspects of the development and delivery of software meant to run on the various Arista switches.You will work with your fellow engineers and members of the marketing team to gather and understand the functional and technical requirements for upcoming projects.You will help write functional specifications, design specifications, test plans, and the code to bring all of these to life.You will also work with customers to triage and fix problems in their networks. Internally, you will develop automated tests for your software, monitor the execution of those tests, and triage and fix problems found by your tests.At Arista, you will own your projects from definition to deployment, and you will be responsible for the quality of everything you deliver.

This role demands strong and broad software engineering fundamentals, and a good understanding of networking including capabilities like L2, L3, and fundamentals of commercial switching HW.Your role will not be limited to a single aspect of EOS at Arista, but cover all aspects of EOS.

Responsibilities:

• Write functional specifications and design specifications for features related to forwarding traffic on the internet and cloud data centers.
• Independently implement solutions to small-sized problems in our EOS software, using the C, C++, and python programming languages.
• Write test plan specifications for small-sized features in EOS, and implement automated test programs to execute the cases described in the test plan.
• Debug problems found by our automated test programs and fix the problems.
• Work on a team implementing, testing, and debugging solutions to larger routing protocol problems.
• Work with Customer Support Engineers to analyze problems in customer networks and provide fixes for those problems when needed in the form of new software releases or software patches.
• Work with the System Test Engineers to analyze problems found in their tests and provide fixes for those problems.
• Mentor new and junior engineers to bring them up to speed in Arista’s software development environment.
• Review and contribute to the specifications and implementations written by other team members.
• Help to create a schedule for the implementation and debugging tasks, update that schedule weekly, and report it to the project lead.

Qualifications:

• BS Computer Science/Electrical Engineering/Computer Engineering 3-10 years experience, or MS Computer Science/Electrical Engineering/Computer Engineering + 5 years experience, Ph.D. in Computer Science/Electrical Engineering/Computer Engineering, or equivalent work experience.
• Knowledge of C, C++, and/or python.
• Knowledge of UNIX or Linux.
• Understanding of L2/L3 networking including at least one of the following areas is desirable:

1. IP routing protocols, such as RIP, OSPF, BGP, IS-IS, or PIM.
2. Layer 2 features such as 802.1d bridging, the 802.1d Spanning Tree Protocol, the 802.1ax Link Aggregation Control Protocol, the 802.1AB Link Layer Discovery Protocol, or RFC 1812 IP routing.

• Ability to utilize, test, and debug packet forwarding engine and a hardware component’s vendor provided software libraries in your solutions.
• Infrastructure functions related to distributed systems such as messaging, signalling, databases, and command line interface techniques.
• Hands on experience in the design and development of ethernet bridging or routing related software or distributed systems software is desirable.
• Hands on experience with enterprise or service provider class Ethernet switch/router system software development, or significant PhD level research in the area of network routing and packet forwarding.
• Applied understanding of software engineering principles.
• Strong problem solving and software troubleshooting skills.
• Ability to design a solution to a small-sized problem, and implement that solution without outside help.Able to work on a small team solving a medium-sized problem with limited oversight.

Resources:

• Arista's Approach to Software with Ken Duda (CTO): https://youtu.be/TU8yNh5JCyw
• Additional information and resources can be found at https://www.arista.com/en/

Please find the Job Description for C/C++.

Mandatory Skills

-Must have experience and Good understanding about pointers & memory in C/C++

-Must have experience in Unix/Linux IPC (semaphore, shared memory, socket, multi thread)

-Must have Debug skills : gdb, coredump analysis, network packet analysis

-Must have experience in Source code syntax parser (Preferably lex, yacc, bison, etc.)

-Must have worked on build tools : Makefiles, make, etc.

-Database : Preferably Oracle Good at SQL and stored procedures

Optional Skills

-Telegram development using C/C++

-Finance/Industry domain knowledge

-Japanese speaking skills

• Responsibilities:Troubleshoot and report RCA, propose solutions(how to fix)
• Debug identified problems and provide fixes swiftly
• Ability to write clear and concise documentation
• To understand and maintain legacy codebase
• Individual contributor, but also works closely with junior developers
• Review source code developed by peers
• Proactive to suggest and implement improvements on current products
• Design and develop new features based on requirement document

Location-Bangalore

Please share your updated resume to proceed further.

Thanks & Regards

Shruti(Assistant Executive-HR)

Nichi-In Software Solution Pvt Ltd

URL:- www.nichi.com

Experience required - 3 year(minimum) in MERN Stack

Salary - 15-20 LPA

About the Company

The company is one of the fastest-growing B2B SAAS Marketplace to procure industrial materials. The startup is generating an Annual Revenue of Rs. 100 Crore. You will get to work in a fast-paced environment with a brilliant agile tech team led by top engineers.

Location: Pune, 3 months Remote then Work from Office or Hybrid Working

Qualifications & Criteria

1. 3+ Years of development experience in the full-stack development (preferred MERN technology stack). Should be proficient in working with technologies like JavaScript, CSS, and JS with frameworks like NodeJs and ReactJS.

2. Should have good knowledge of databases like Linux.

3. As part of the brains of the startup, You are smart, creative, and love solving business challenges and thereby find new ways to propel the growth of the company.

4. You are passionate about the growth and want to become a future technical leader within the company. Your work and attitude should reflect your commitment for the same.

Responsibilities:

1. Should be able to work independently once proper guidance is provided.

2. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

3. Ensure timely completion of development activity.

4. Prepare training documents and provide training to internal teams on tools.

5. Consult, design, and develop well-structured, scalable in-house tools.

6. Should be able to write optimized business logic for business functions