Customer Success Executive

Location: Remote; Geography restricted to India

Type: Full-time or Part-time Contract Work

Fluent Language Skills Required: English & Hindi. Native-level fluency in English and Hindi is required for this position.

Why This Role Exists

At Mercor, we believe the safest AI is the one that’s already been attacked — by us. We are assembling a red team for this project - human data experts who probe AI models with adversarial inputs, surface vulnerabilities, and generate the red team data that makes AI safer for our customers.

This project involves reviewing AI outputs that touch on sensitive topics such as bias, misinformation, or harmful behaviors. All work is text-based, and participation in higher-sensitivity projects is optional and supported by clear guidelines and wellness resources. Before being exposed to any content, the topics will be clearly communicated.

What You’ll Do

• Red team conversational AI models and agents: jailbreaks, prompt injections, misuse cases, bias exploitation, multi-turn manipulation
• Generate high-quality human data: annotate failures, classify vulnerabilities, and flag systemic risks
• Apply structure: follow taxonomies, benchmarks, and playbooks to keep testing consistent
• Document reproducibly: produce reports, datasets, and attack cases customers can act on

Who You Are

• You bring prior red teaming experience (AI adversarial work, cybersecurity, socio-technical probing)
• You’re curious and adversarial: you instinctively push systems to breaking points
• You’re structured: you use frameworks or benchmarks, not just random hacks
• You’re communicative: you explain risks clearly to technical and non-technical stakeholders
• You’re adaptable: thrive on moving across projects and customers

Nice-to-Have Specialties

• Adversarial ML: jailbreak datasets, prompt injection, RLHF/DPO attacks, model extraction
• Cybersecurity: penetration testing, exploit development, reverse engineering
• Socio-technical risk: harassment/disinfo probing, abuse analysis, conversational AI testing
• Creative probing: psychology, acting, writing for unconventional adversarial thinking

What Success Looks Like

• You uncover vulnerabilities automated tests miss
• You deliver reproducible artifacts that strengthen customer AI systems
• Evaluation coverage expands: more scenarios tested, fewer surprises in production
• Mercor customers trust the safety of their AI because you’ve already probed it like an adversary

Why Join Mercor

• Build experience in human data-driven AI red teaming at the frontier of safety
• Play a direct role in making AI systems more robust, safe, and trustworthy

The contract rate for this project will be aligned with the level of expertise required, the sensitivity of the material, and the scope of work. Competitive rates commensurate with experience.

1. Bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.

2. Ability to search, extract, transform and load data from various databases, cleanse and refine data until it is fit-for-purpose

3. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met

4. Prioritization of issues to meet deadlines while ensuring high-quality delivery

5. Ability to pull data and to perform ad hoc reporting and analysis as needed

6. Ability to adapt quickly to new and changing technical environments as well as strong analytical and problem-solving abilities

7. Strong interpersonal and presentation skills

SKILLS:

1. Advanced skills in designing reporting interfaces and interactive dashboards in Google Sheets and Excel

2. Experience working with senior decision-makers

3. Strong advanced SQL/MySQL and Python skills with the ability to fetch data from the Data Warehouse as per the stakeholder's requirement

4. Good Knowledge and experience in Excel VBA and advanced excel

5. Good Experience in building Tableau analytical Dashboards as per the stake holder's reporting requirements

6. Strong communication/interpersonal skills

PERSONA:

1. Experience in working on adhoc requirements

2. Ability to toggle around with shifting priorities

3. Experience in working for Fintech or E-commerce industry is preferable

4. Engineering 2+ years of experience as a Business Analyst for the finance processes

Job opportunity for Developer -Python Full Stack with Siemens at Bangalore.

Interview Process:

1st round of interview - F2F (in-Person)-Technical

2nd round of interview – F2F /Virtual Interview - Technical

3rd round of interview – Virtual Interview – Technical + HR

Job Title / Designation: Developer -Python Full Stack

Employment Type: Full Time, Permanent

Location: Bangalore

Experience: 3-5 Years Job Description: : Developer -Python Full Stack

We are looking for a python full stack expert who has proven 5+ years of experience in developing automating solutions on Linux based environments. You should be capable of developing python-based web applications or automation solutions and have with excellent knowledge on DB handling and decent knowledge of the K8-based deployment environment.

Required Skills:

• Solid experience in Python back-end technology
• Sound experience in web application development
• Decent knowledge and experience in UI development using JavaScript, React/Angular or related tech stack.
• Strong understanding of software design patterns and testing principles
• Ability to learn and adapt to working with multiple programming languages.
• Experience Docker, ArgoCD, Kubernetes and Terraform
• Understanding of ETL processes to extract data from different data sources is a plus.
• Proven experience in Linux development environments using Python.
• Excellent knowledge in interacting with database systems (SQL, NoSQL) and webservices (REST)
• Experienced in establishing an optimized CI / CD environment relevant to the project.
• Good knowledge on repository management tools like Git, Bit Bucket, etc.
• Excellent debugging skills/strategies.
• Excellent communication skills
• Experienced in working in an Agile environment.

Nice to have

• Good Knowledge in eclipse IDE, developed add-ons/ plugins on eclipse Platform.
• Knowledge of 93K Semiconductor test platforms
• Good know-how of agile management tools like Jira, Azure DevOps.
• Good knowledge of RHEL
• Knowledge of JIRA administration 

Role : Nodejs developer

Please find below the JD for the Nodejs developer..

 Role: NodeJs Developer 

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. A basic understanding of front-end technologies is necessary as well. Responsibilities

 • Collaborate with other members of the team, such as front-end developers

 • Writing reusable, testable, and efficient code 

• Design and implementation of low-latency, high-availability, and performant applications 

• Implementation of security and data protection

 • Integration of data storage solutions • Writing unit test cases • Documenting application changes and developing updates. 

Skills 

• Strong proficiency with JavaScript 

• Experience of Node.js and frameworks available such as Express

 • Practical experience with REST, PostgreSQL, WebSocket, MongoDB, Redis. 

• Understanding the nature of asynchronous programming and its quirks and workarounds 

• User authentication and authorization between multiple systems, servers, and environments 

• Integration of multiple data sources and databases into one system 

• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform • Creating database schemas that represent and support business processes

 • Implementing automated testing platforms and unit tests

 • Proficient understanding of code versioning tools, such as Git

 • Good understanding of front-end technologies, such as HTML5, and CSS3  

About TrueFan

TrueFan is a celebrity-fan experience platform that enables fans to connect with their favorite celebrities. The business runs on a mobile application where fans compete in an online quiz contest designed on the life of their favorite celebrity (their movies, trivia, facts, etc.) and the winners get a personalized video message from them. The idea is to provide millions of fans an opportunity to fulfill their lifelong dream of interacting with their favorite celebrity while keeping it simple, passion oriented, and engaging for them.

TrueFan is founded by ex-IIT-SRCC alumni and is backed by marquee investors including Ronnie Screwvala, Mayfield Fund, and Saama Capital.

For more details: visit https://www.truefan.in/" target="_blank">https://www.truefan.in/

Job Description

We are looking for a React Lead interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as leading and coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes -React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

What does the core role include?

• Leading a team of Developers to discuss user interface ideas and applications.
• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding.

Visit Us - https://www.truefan.in/" target="_blank">https://www.truefan.in/

Location : Chennai

Experience : 1 - 3 Years

Job type : Permanent

What you must have:

• Experience in iOS Development and / or apps on Apple store and must have handled atleast 2 projects.
• Software Development experience in Java, MVC / MVVM pattern, Objective C, Swift development.
• Familiarity with SDK Integrations, APNS, Cocoapods, Carthage, Networking, JSON structuring and working with REST APIs.
• Experience in collaborating on software projects using Git based Version Control Systems (FYI, we use Bitbucket).
• Bonus Points if you have:
• Have a basic knowledge of how Android Development works (for collaborating with the Android team and developing programming patterns which works for both Android & iOS)
• Have experience working in an E-Commerce project
• Have worked with graphic & memory optimization in apps
• Have a Github account with some cool projects in it.
• Have scary but amazing debugging skills.

Expectations:

• Passion to be a part of the Startup who are building something bigger than themselves.
• Ability to take responsibility and ownership of their roles and work through the challenges in a startup team.
• Your typical week:
• iOS Development of our Core product
• Keeping up with product release cycle

Skills:

• iOS Development, Version Control, CocoaPods, Storyboard, iOS Mobile Automation, Mobile Application Testing - Android iOS

Responsibilities

• Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

• Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

• Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

• Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

• Understand the technical application of the Velocity suite of products and services

• Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

• Write it Down: identify and create documentation that Empower Others 

What do you need?

• 3+ years of relevant experience in Customer Success

• Have an understanding of web applications, REST APIs, DB Systems

• Experience with JavaScript, Ruby, Perl, or Python programming

• Prior knowledge of DBMS, SQL

• Past experience of using tools like Postman, Kibanna, 

• Strong analytical and problem solving skills.

• Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

• Team player with solid communication and presentation skills

• Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

• alling existing and potential customers to persuade them to purchase company products and services
• Accurately record details of customers' purchase orders
• Processing all customer purchases accordingly
• Generating promising leads for the outside sales team to pursue
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Developing and sustaining solid relationships with customers to encourage repeat business
• Using sales scripts proffered by the company to drive sales and respond to customer rejections
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales