Customer Success Executive

Key Responsibilities:

1. Scriptwriting & Concept Development

Develop engaging scripts for advertisements across platforms such as YouTube, Instagram, Facebook, OTT, and digital campaigns.

Create storyboards, concepts, and frameworks that bring ideas to life visually and emotionally.

Write scripts for brand videos, explainer videos, testimonial videos, product launch videos, and motion graphics content.

Craft strong messaging aligned with brand tone, target audience needs, and marketing objectives.

2. Content & Creative Strategy

Work closely with marketing to understand campaign goals, audience behaviour, and positioning.

Participate in brainstorming sessions and develop creative concepts and themes for campaigns.

Ensure all scripts follow a strong creative direction, storytelling style, and narrative flow.

Adapt script ideas into shorter versions, teasers, reels, and platform-friendly formats.

3. Collaboration & Production Support

Work with video editors, designers, voice-over artists, and production teams to ensure the script vision is executed accurately.

Provide direction during video shoots or recordings when required.

Review final outputs and recommend creative improvements for higher impact.

4. Research & Insights

Study competitor ads, industry trends, student pain points, and content patterns to generate fresh ideas.

Experiment with different storytelling styles—emotional, humorous, inspirational, narrative-based, problem-solution, etc.

Analyze ad performance data to improve script quality and engagement.

- Skills & Requirements

Strong flair for creative writing, storytelling, and script development.

Ability to convert product benefits and educational concepts into relatable, high-impact scripts.

Excellent command over English and Hindi (bilingual scriptwriting is a plus).

Prior experience writing scripts for ads, short videos, digital content, or storytelling formats.

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Key Responsibilities:

Exchange Circular Compliance:

• Monitor, Analyze, and interpret circulars, notifications, and directives issued by exchanges (e.g., NSE, BSE) and regulatory bodies (e.g., SEBI).
• Assess the impact of new circulars on business processes and operational procedures.
• Coordinate with relevant departments (e.g., trading, operations, IT) to ensure timely implementation of applicable circular requirements.
• Maintain a circular tracker and ensure that actions taken are documented and auditable.
• Draft and update internal compliance manuals and SOPs based on circulars and regulatory changes.
• Communicate relevant regulatory changes across the organization in an accessible and actionable format.

Audit Management (Internal & External):

• Lead and coordinate periodic internal audits and regulatory/exchange inspections.
• Liaise with auditors (statutory, internal, SEBI, exchange-appointed) and ensure all required documentation and data are prepared and submitted.
• Address audit observations and implement corrective action plans in collaboration with other teams.
• Maintain audit logs, evidence, and historical audit records for regulatory reference and future inspections.
• Ensure closure of non-compliance issues raised during audits within stipulated timelines.
• Conduct periodic internal compliance checks to identify gaps and improve readiness for inspections.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Law, Finance, Commerce, OR CA.
• 5-6 years of experience in compliance within a brokerage, stock exchange, or financial services environment.
• Strong understanding of SEBI regulations and exchange rules.
• Experience handling audits and regulatory inspections, including SEBI and exchange audits.
• Excellent document management, reporting, and analytical skills.
• Familiarity with compliance tracking tools and audit software is an advantage.
• Strong verbal and written communication skills to interface with regulators and auditors.

Preferred Certifications

• NISM Series certifications 

Responsibilities

1. Develop detailed knowledge and understanding of business strategy,

objectives, and goals.

2. Work closely with cross-functional teams such as marketing, product, sales, and customer success to execute campaigns.

3. Lead all digital marketing efforts (paid, social & organic). The role entails 3 broad functions:

. Performance Marketing

1. SEO

2. Email marketing

4. Performance Marketing:

0. Establish, implement and measure the effectiveness across SEM/ UAC /Social, etc to drive awareness and adoption for the app and website. Manage the strategy and setup of all paid campaigns.

1. Optimize ads to achieve the lowest cost per lead on the website and

app, without compromising user quality. Closely monitor & optimize

CAC & ROAS.

2. Analyze traffic data, flows, funnels on a detailed city and category level

to identify potential leakages and opportunities to grow.

3. Stay abreast of new tools, trends, and best practices in digital

advertising; test and evaluate their efficacy.

4. Lead efforts to utilize a data and experiments-driven methodology to

improve performance marketing effectiveness.

o Innovate and implement test-and-learn strategies and drive scalable

results.

5. SEO

0. Manage both on-page SEO and off-page SEO for the company.

1. Manage and improve organic search engine performance and goal setting based on click through rates ,traffic ,and conversions.

2. Identify keyword gap for SEO improvement and map new content to be

produced for our blog, YT channel and Pinterest and optimize the same

for SEO.

6. Email marketing:

0. Optimize our marketing automation and lead nurturing processes

through email, content, and social channels.

1. Measure results and optimize the lead nurturing workflow for these

segments to convert leads into customers.

2. Implement Retention & Reactivation based campaigns to improve

lower funnel conversions.

Candidate Requirements

1. A high degree of ownership in taking things to completion. Can thrive in an

unstructured environment.

2. Exceptional communication skills. Enthusiasm to write things down for

posterity, build playbooks, and create training manuals. Loves one pagers.

3. The ability to collaborate effectively across teams such as growth, marketing &

design.

4. Knowledge of UAC, Search and Social advertising preferably for consumer

apps. Experience in a performance marketing role across a range of channels;

search, social, affiliate, display, video.

5. Strong experience in website analytics tools highly proficient with google

analytics, tag manager, search console. Knowledge of using data tools such as

marketing automation CRMs like Cleve tap, attribution reporting, and paid

campaign reports.

6. Strong knowledge of performance optimization and have a strong

quantitative analysis. An understanding of cohorts, segmentation of user base,

calculations of ROl and funnels is a must.

7. Worked at a fast growing start up for at least 3+ years

8. Past experience in B2C traffic generation, managing digital/mobile advertising.

9. Be able to bridge data analysis, research, competitive intelligence to build

efficient and scalable customer acquisition programs.

10. Able to effectively organize, prioritize & manage their time

11. Experience with automations & SQL is a big plus

Job Description:

§ Understanding client requirements & functional specifications.

§ Developing and maintaining dynamic websites and web applications.

§ Ensuring fool proof performance of the deliverable.

§ Coordinating with co-developers and other related departments.

§ Sending regular updated about the project status

Desired Candidate Profile:

· Proficient knowledge of a back-end programming language - one or more from Python, JavaScript, NodeJS

· Proficient knowledge of back-end server frameworks - Flask

· Proficient knowledge in handling any from JSON, XML & YAML

· Databases: MongoDB

· Proficient In configuring backend in Nginx Server

· Experience in building the API services from scratch - Project structuring, setting up environment objects, build reusable components, etc,

· IDE: Visual Studio Code, PyCharm Notepad++.

· Should have excellent written & oral communication skills (English)

· Must have the capacity to work independently and also as a part of a team

Job Responsibilities:-

Build relationships with customers over calls.

- Responsible for customer relationships after the sale process is complete.

- Call Customers to keep them up to date on products and launch new products to maintain that relationship.

- Ensure a high customer satisfaction level by proactively understanding customer needs.

- Taking Feedback, and suggestions from customers.

Requirements-

Highly motivated and target-driven Individual

- Good communication and negotiation skills.

- Prioritizing time management and organizational skills.

- Fresher / Experienced in any domainFresher / Experienced 1 to 2 years

-Kannada & English and basic knowledge of Hindi

Technical Lead – AUTOSAR

Location : Hyderabad

Fulltime

Job Description:

Must Have:

Proficient in development of Base Software in AUTOSAR.

Experience in configuration of different AUTOSAR BSW components (Comms/Diags/Memory).

Experience of working in any of the commercial AUTOSAR stack’s (EB/Vector/KPIT/Mentor/Arccore etc.).

Very good problem resolution and debugging skills.

Very good communication and cross-cultural skills.

Good To Have:

Experience of working in Vector AUTOSAR Stack and related tool chain.

Experience of working in RTE and APSW layers.

Experience in people management.

Working Knowledge in IS026262.

Experience in latest uc platforms (Infineon/Renesas/TI/NXP).

Job R&R:

Mentor/Lead a team of around 5-10 engineers.

Role might include supervisory responsibility.

Work in SW development of ADAS Products.

• Looking for engineers with one of the below requirements:
• 3+ years of embedded development experience in a Linux environment

At BigRadar we automated consumer interactions using Chatbots. You'll be working in the backend to create services to make it happens. Obviously, we're looking for self-driven individuals who're proud of their code and do care about no more spaces.

Requirements:

• At least 3 years experience.
• Writing HTML, CSS, and JavaScript.
• Expertise in front end framework like Angular (preferred) or React.
• Expertise in back-end programming language JavaScript, TypeScript, NodeJs.
• Working with RDBMS such as Postgres or MySQL.
• Experience implementing testing platforms and unit tests.
• Proficiency with Git.
• Appreciation for clean and well-documented code.
• Understanding of microservices and distributed systems.
• Experience working with AWS infrastructure.
• Docker or Kubernetes.
• Message queues such as Kafka.
• CI/ CD tools such as Jenkins.

BigRadar is an early-stage SaaS company which delivers great customer satisfaction. Our monthly Monthly revenue rate is increasing rapidly which create great career opportunities for people working with us.

Since, our primary customer base in London, UK. We will soon launch our office there!