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.NET
Angular (2+)- Must Have: Proficiency in Rest API development using .Net core and C#. Excellent knowledge in web application development using Angular 8+, HTML5, CSS and Bootstrap. Excellent knowledge in micro-services development. Proficiency in developing web applications and services for cross platform. Excellent knowledge of Relational Databases, SQL, File storages and ORM technologies Excellent knowledge in designing micro-services and different data storage services Proficient in Object Oriented Analysis and Design Excellent knowledge of cloud application development and deployment Systems thinking, technical acumen, analytical skills and communication skills. Testing skills (Unit testing, Integration testing) Exposure to one or more software development methodologies (RUP preferred, one full Lifecycle preferred) Good knowledge in designing dynamic creation and execution of Business workflows. Good knowledge and experience in data lake concepts Good analytical and problem-solving skills Good knowledge in Git and DevOps model Quality mindset and attention to detail in all aspects of software engineering and development
Job Title:– Customer relationship Manager
Location: Bangalore
About AbleCold Logistics: (www.ablecold.com)
We are India's fastest-growing integrated end-to-end cold chain solutions company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have disrupted the cold chain space and solved several unique problems that had never been addressed over decades. Our ability to create cold chain solutions depending on our customers’ needs and maintain operational excellence while being frugal has rewarded us with being compared to the largest players in the cold chain industry by several market analysts and investment firms.
Our customer base includes some of the largest brands in India in quick commerce, quick service restaurants, seafood, ice creams, and frozen food. Our core team members have a diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs, IIMs and Harvard Business School.
AbleCold is at an inflexion point and for the next phase of rapid growth, we are seeking individuals with high-energy, highly motivated to work in ambiguity, and interpersonal and cross-functional skills to join our team.
Role and Responsibilities:
● The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service
● Serve as the main point of contact for customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
● Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.
● Maintain accurate and up-to-date customer records, interactions, and communications
Required skills/experience:
● High energy with a zeal to build a business from scratch and have a sense of ownership.
● Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.
● Strong team player with the ability to work independently and collaborate with cross-functional teams.
Benefits of Working at AbleCold Logistics:
● Be part of a high growth start-up
● Steep learning curve - we believe in learning by doing
● Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.
● Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.
● Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.
We’re a technology-enabled performing arts learning startup currently in stealth mode. Our
mission is to transform the way India learns & creates performing arts. Our target public launch date is April. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.
Founding Team
The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team are experienced senior leaders from Shiamak Davar’s & Byju’s.
Role
The responsibilities of the role are per the below:
● Ensuring the smooth functioning of studio operations
● Minimizing unwanted sounds
● Regulating volume levels and sound quality
● Setting up studios
● Problem Solving: When equipment malfunctions, an audio engineer must be able to
identify the problem, then make the repairs and necessary adjustments.
● Manual Dexterity: Setting up equipment, connecting wires, and using knobs and buttons to make adjustments requires excellent manual dexterity.
● Monitoring: Audio engineers must continuously monitor volume levels and sound quality.
● Providing oversight during live productions
● Meeting clients' quality standards
● Maintaining and repairing equipment
The role is based in Bangalore, India. The role will be required to work out of the office in
Indiranagar.
Experience, Qualifications & Person Type
The ideal candidate is someone who –
● Has 1+ years of experience as an audio engineer.
● Disciplined & follows processes.
● Critical Thinking: To fix problems, engineers must come up with alternative solutions and
then figure out which solution will have the best results.
● Communication: Engineers must possess excellent listening and speaking skills to collaborate on projects with others involved in the project.
● Is a team player, works well in groups & optimizes for the team.
● Bachelor’s degree in audio engineering is preferred.
● Proficient in live streaming software like OBS
● Excellent communication and coordination skills
testing
Good knowledge of Informatica ETL, Oracle Analytics Server
Analytical ability to design warehouse as per user requirements mainly in Finance and HR domain
Good skills to analyze existing ETL, dashboard to understand the logic and do enhancements as per
requirements
Good communication skills and written communication
Qualifications
Master or Bachelor degree in Engineering/Computer Science /Information Technology
Additional information
Excellent verbal and written communication skills
Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on working in the digital industry, as a Consultant (for 3 months)
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare.
It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As a Technical Writer (Consultant), you will work with teams of engineers to create internal technical documentation. This will include technical architecture diagrams, flow diagrams, API documentation and microservice details.
You will also be responsible for writing knowledge base articles for a technical audience.
What you will do:
- Documenting product architecture, APIs, technical specifications
- Developing and writing high-quality technical documents meeting industry standards
- Communicating with product developers and understanding the product and its interactions
- Maintaining documentation as the product changes occur
- Gathering information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
- Gathering and addressing feedback from multiple sources
- Working independently and rapidly to meet tight deadlines
What you need to have:
- BA in technical/ professional communication, English, computer science/ engineering, or other related field
- Authoring concepts, designs, technical specifications
- Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications or similar)
- Proven ability to quickly learn and understand complex topics
- Managing multiple versions of topics
- Using UNIX/ Linux command-line interfaces
- Additionally, should be able to: Write release notes and Write end user documentation, help guides
- Configure assets as per their compliance applications.
- Does Hardware and software related troubleshooting.
- Addressing Application related concerns via a remote tool
- Address escalation and priority concerns (VIP users)
- Trouble shooting on all kind of desktop calls.
- Configuring network services such as LAN. Win proxy & DNS services.
- Installation & Troubleshooting of printer calls.
- Configuration of MS Outlook, Outlook Express & solving related problems on user systems.
- Installing & configuring different Windows based Application Software’s.
- Configuring and troubleshooting for RDP.
- Installing & configuring client system to the domain.
- Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems.
- User profile management.
- Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users.
- Strategy Leadership – Creates the Enterprise level technical vision, sets the direction and objectives, then motivates and guides others to take actions that support the vision. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
- Reference IT Architecture- Leads the development of reference technology architecture by collaborating with digital, apps, infrastructure, and security groups.
- Business Capability Model-Expert in business architecture and leads mapping of business capabilities and developing long term plans using a business capability model
- Innovation– Develop and apply knowledge and skills in specific areas of expertise such as Enterprise Mobility, Cloud, Big Data, Analytics, Digital Business, and related topics across Enterprise Architecture, IT, and business domains. Apply knowledge and creativity to employ technology to drive business success. Run innovation pilots with emerging technologies.
- Application Portfolio Management – Lead application portfolio management across global company application portfolio and identify opportunities to retire, reinvest, upgrade and migrate applications to the cloud.
- Develops others: Acts as a leader and advocate of IT Architecture, including coaching and training staff.
- Continuous Improvement – provides a continually improving set of software and systems engineering practices that minimize development friction, enhance the effectiveness of the architecture and contribute to increasing the velocity of delivering industry-leading, quality, technology solutions. Performs complex cost/benefit analysis when researching future state capabilities. Ensures enterprise solutions are scalable and adaptable according to changing business needs. Promotes a continuous delivery pipeline and rallies the organization around a common technical vision. Advises on best practices (architecture, implementation, etc.).
- Communications - demonstrate excellent interpersonal, written, presentation, leadership, collaboration, facilitation, and negotiation skills and the ability to interact with all levels of internal and external stakeholders. Highly collaborative and able to communicate the value of the enterprise architecture to the organization. Reviews existing enterprise architecture or business processes and establish metrics for improvements, as well as the support of all architectural disciplines under their direction. Strong customer service, networking, and teaming skills. Demonstrated ability to work effectively in a team environment and interact with all levels of internal and external personnel.
Basic Qualifications
- Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
- Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
- Experience with enterprise systems, like eCommerce, Digital Marketing, CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
- Exceptional written, verbal & presentation skills
- Exceptional interpersonal skills including collaboration, facilitation, and influencing
- 5+ years of experience partnering with business managers to develop enterprise-level technical strategies and architectures to support their objectives
- 5+ years of experience in at least three of the following disciplines – Solution architecture, infrastructure architecture, application architecture, data architecture, business architecture
- 10+ years of experience in a midsize or large corporation supporting multiple lines of business with a global presence
- 12+ years of experience in architecture, design, or development of enterprise solutions
Preferred Qualifications
- Advanced degree in business, computer science, computer engineering, electrical engineering, system analysis, or related field of study
- 5+ years of experience in SAP
- 5+ years of experience in Salesforce
- 5+ years of experience in Azure
- Knowledge of TOGAF and Zachman
- Ability to develop a business case with strategic and financial justifications
- Understanding of security-related regulatory requirements, such as NIST, PCI, HIPAA compliance
- Strong leadership, analytical and technical skills, experience leading multiple, complex work streams concurrently with demonstrated expertise as a technical lead on large-scale projects
- Knowledge of business process engineering principles and processes, modeling techniques (UML, Domain-Driven Design, Domain Models, Enterprise Architecture design patterns, system integration, performance testing), operating models, financial models, cost-benefit analysis, information security, and risk management
HTML/CSS
PHPResponsibilities
- Act as a bridge between the L1 Support team and the Engineering team
- Second level troubleshooting of the issues raised by L1 agents
- When required escalate tickets with product/engineering team for the same, and connect with the relevant stakeholders to get them to closure
- Work with the Product team to prioritise the issues
- Work with upstream providers to prioritise concerns and get a closure on the same
- Reduce the overall time to resolve for tickets raised as bugs
- Work with CSMs and Product team to help prioritise the feature requests raised by the customers
- Identify repeated problems, and opportunity for technological resolution to avoid future tickets with same concerns
- Review the solutions documentation from technical standpoint and keep it up to date
Qualifications
- Minimum of 2 years of experience in IT Industry preferably working in a customer facing role, preferably with international customers
- Hands-on experience with SQL, HTML, PHP, Javascript
- Expertise in finding creative solutions to effectively address customer concerns
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Familiarity with support systems like Intercom, Zendesk etc.
- Understanding about CRMs and why businesses use them. Past experience of working with a CRM is a plus
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
JavaJava Developer
Joining Location: Bangalore
Experience - 4 to 6 Yrs
Notice Period: Immediate (15-30 Days max)
Salary (Per Annum) :
min Sal:8
max Sal:12L
Description:
- Work experience as a Senior Java Developer or similar role
- Experience designing, building and testing Java EE applications
- In-depth knowledge of popular Java frameworks like Spring and Hibernate
- Minimum of 4+ experience with Spring
- Minimum 2 years’ experience with Hibernate
- Sound knowledge of core java and collections
- Hands on experience building ReST based web services
- Spring Boot experience a plus
- Experience with Object-Oriented Design (OOD) and design patterns
- Hands on experience working with databases
- Good delegation and time management skills
- Problem-solving abilities
Responsibilities:
- Identify and analyze user requirements
- Prioritize, assign and execute tasks throughout the software development life cycle
- Develop Java EE applications
- Write well-designed, efficient code
- Review, test and debug team members’ code
- Design database architecture
- Schedule product releases with internal teams
- Document development phases
- Ensure our applications are secure and up-to-date
Soft Skills
- Good written and oral communication skill
- Team player
- Mentoring and leadership capability
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