11+ Knowledge transfer Jobs in Bangalore (Bengaluru) | Knowledge transfer Job openings in Bangalore (Bengaluru)

• Support the transition by planning and overseeing the transfer of members from one location to another, including but not limited to operational readiness, support documentation, knowledge transfer and acceptance checklists
• Support in ensuring transition activity is planned and executed to schedule, budget and scope
• Support in establishing transition end to end plans including infrastructure support models, change management, risk assessment and mitigation, resource planning and service management with clear tollgates
• Liaise with transition lead on milestone scheduling, knowledge transfer activities, and communication of progress (KPIs)
• Keep stakeholders involved in transition process and update them with the progress and roadblocks
• Promote awareness of transition planning and support processes within the GCC
• Support the Transition Lead to source and assess opportunities to expand the centre (including assessment of Make vs. Buy, offshore / on shore)
• Work directly with third party resources on a day-to-day basis to support the transition process during the set-up of the GCC

Skills:

• Proven knowledge of service transition methodology, tools and templates through experience or qualifications
• The ability to identify, escalate and manage project risks with the Transition Lead
• 3+ years of experience transitioning / offshoring / outsourcing projects / functions across sub processes such as Biostatistics, reg. affairs, clinical ops, drug safety, medical Governance, strategy and planning, pharma covigilance
• Good exposure in previous roles to multi-cultural, transversal functions
• Pharma background with experience across the systems development life cycle with experience in different project phases
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Role Description

This is a full-time on-site role for a Product Designer at Robylon AI in Bengaluru. The Product Designer will be responsible for visual design, design thinking, user research, product design, and UX research tasks on a day-to-day basis.

Qualifications

• 0-2 years of experience
• Visual Design and Product Design skills
• Experience in Design Thinking
• User Research and UX Research skills
• Strong portfolio demonstrating past design projects
• Proficiency in design tools like Adobe Creative Suite, Figma, or Sketch
• Knowledge of AI technology and customer support processes is advantageous
• Bachelor's degree in Engineering, Technology, Design, Human-Computer Interaction, or related field

Zycus is looking for an Angular Developer, who is motivated to combine the art of design with the art of programming. Responsibilities include implementing visual elements and their behavior with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. We are looking for candidates with strong experience in Angular (latest version), JavaScript or coffeescript,HTML5,CSS3,jquery,ajax. If you are a frontend or full stack developer with a strong experience in Angular , then you could be the best fit for the role!

Roles & Responsibilities

• Understanding the flow of code and how it interacts with different components.
• Understanding design documents, requirements, and product objectives.
• Good analytical skills and innovative mind.
• Understand Source code management.
• Excellent communication skills.

External Skills And Expertise

• Total experience of 5 - 9 years
• Experience on Angular 2+·
• Strong understanding of JavaScript, object-oriented JS, its quirks, and workarounds·
• Strong hands on experience in JavaScript· Strong proficiency with JavaScript or CoffeeScript depending on your technology stack.·
• Good understanding of server-side CSS preprocessors such as Stylus, Less·
• Basic understanding of web markup, including HTML5 and CSS3· Good understanding of asynchronous request handling, partial page updates, JQuery, and AJAX·
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues· Familiarity with JavaScript module loaders, such as Require.js and AMD·
• Proficient understanding of code versioning tools, such as SVN· Good understanding of browser rendering behaviour and performance

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

Job Description,

The Product Designer will be responsible for driving design ideation, planning and prioritization of the diverse range of products of Synapsica.

• Drive user research, create detailed user journeys,user behavior and take appropriate design decisions backed by user-behavior and data. Define design strategies by analyzing data models and derive best practices within the team.
• Drive design ideation, planning,  and prioritization of our diverse range of products and features.
• Work closely in a small and agile team to iteratively improve user experience
• Take new features from ideation to prototyping, user testing and production.
• Strategize, develop, and extend the visual design systems and pattern libraries by coming up with new and innovative solutions which suit the Synapsica brand.
• Brainstorm and create new directions that Synapsica can take in our quest to enable radiologists with AI-powered workflow solutions.
• Help the team in raising the bar, resolving blockers, prioritizing and breaking down complex projects into simpler tasks.

• 3 to 5 years of experience in designing digital products
• Have designed user interfaces for mobile and web platforms in the past.
• Fluency in Figma and prototyping tools
• A good understanding of Frontend principles to guide the team from an engineering point of view.

SKILLS

• UI, UX and product thinking skills
• Bring a unique perspective and fresh ideas to the problem and not just translate requirements to designs
• Keen in applying user research, user-needs validation and usability evaluation

• Attention to detail and the drive to defend user centric design
• Keen on understanding short and long-term goals of the product and business.
• Understanding of behavioral analytics and thus go by data-driven decisions.
• Ability to collaborate with cross-functional teams to define, design and ship new features.
• Good communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.

We are looking for an Android developer interested in building performant mobile apps on Android platforms. You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

Requirements

• Build pixel-perfect, buttery smooth UIs Android platform.
• Leverage native APIs for deep integrations with Android platform.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• Firm grasp of the Kotlin language and its nuances.
• Knowledge of functional or object-oriented programming Ability to write well-documented and clean code.
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Gradle , Android Studio, IntelliJ and Play console. Understanding of REST APIs, the document request model, and offline storage

Interpersonal Skills

• Self-motivated, team player, action--and-results oriented.
• Well organized, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.

          Experience in Kotlin is mandatory .

Responsibilities:

• Strong Technical Chops: You should know how to build highly scalable, robust, and fault-tolerant services that support our unique rate-of-growth requirements.
• You should be on top of the latest architectural trends.
• Fast Learners: We are looking for folks who thrive on new technologies and don't believe in one-size-fit all solutions.
• You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.

• You understand requirements beyond the written word.
• Whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.

Requirements:

• Strong knowledge of MySQL, NoSQL, PostgreSQL, ElasticSearch.
• Experience in Java and web technologies.
• Experience in any one scripting language like Python.
• Hands-on experience with systems that are asynchronous, RESTful and demand concurrency.
• Knowledge of best software engineering practices for all stages of software development life cycle, including coding standards, code reviews, testing and deployment.