UI/UX Designer

Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and consulting to customers. We pride ourselves on prompt responses to customers with a range of technical capabilities to ensure the success of customers across our web and mobile features as part of the Engineering organization. While the entire company has a customer focus, TSEs make champions out of our customers and provide a partnership experience through professional and accurate technical support.

Responsibilities:

• Answer customer questions through our support queue
• Be the voice of the customer to the Product and Engineering organizations
• Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
• Take ownership of pushing cases to resolution, including working with developers
• Actively contribute to knowledge documentation through the creation of internal and customer-facing documentation
• Qualifications (your experience):
• Highly empathetic and passionate about helping others at a moment's notice
• Applied coding knowledge - Front End or API
• Reliable and active team member
• Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge
• Conversational fluency in spoken and written English
• 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development
• 2+ years of professional experience working in a customer-facing role
• Proven record of continued education/pursuit of knowledge in technology (computer science degree, coding school, other relevant courses)

Role: Junior Video Editor

Location: Bangalore

Do you have a knack for turning raw footage into compelling visual stories? If so, we're looking for a Junior Video Editor to join our team!

Responsibilities:

• Edit and assemble raw footage into polished videos, ensuring logical sequencing and smooth transitions.
• Collaborate with the creative team to understand project objectives and deliver videos that align with brand guidelines.
• Utilize Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects, to edit videos effectively and efficiently.
• Incorporate motion graphics and visual effects using After Effects to enhance the overall quality of the videos.
• Apply basic sound design and color grading techniques to achieve the desired audiovisual impact.
• Take ownership of assigned projects and meet deadlines while maintaining high standards of quality.
• Stay updated with industry trends and new editing techniques to continuously improve your skills.
• Maintain a well-organized library of assets, project files, and completed videos.
• Willingness to travel to various locations for on-site shoots as required.

Qualifications:

• Minimum of 3 years of experience working with Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects. Freshers should also apply.
• Proficiency in motion graphics software, particularly After Effects, is essential.
• Basic understanding of sound design and color grading is a plus.
• A strong portfolio demonstrating creativity, technical skills, and an understanding of visual storytelling.
• Enthusiastic and passionate about video editing and storytelling.
• Good communication skills to effectively collaborate with team members and clients.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to travel for shoots when needed.

Note: This position is based in Bangalore. Candidates with a background in filmmaking, video editing, motion graphics, and basic sound design and color grading skills are encouraged to apply.

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Job Location: Baner, Pune (On-site)

Key Duties and Responsibilities

●     Design and develop websites from initial concept, site architecture, and user interface to finished deliverable

●     Code and implement custom themes, functions, and plugins using best practices and relevant coding standards.

●     Design and implement new features, enhancements, and content of existing websites

●     Create and update re-usable code libraries to streamline the WordPress development cycle

Requirements

●     3+ years’ experience working in web development and interface design.

●     In-depth WordPress experience with high-quality outcomes

●     Gutenberg block development experience.

●     Working knowledge of WordPress REST API or GraphQL.

●     Strong knowledge of current web development languages (including HTML5, CSS3, PHP/MySQL)

●     Comfort with Git-based development and deployment workflow.

●     Familiarity with web standards and usability

●     Flexibility and eagerness to identify, learn, and use new and changing technologies

●     Ability to manage multiple projects at a time

●     Attention to detail

Job Responsibilities: 

• Identify valuable data sources and automate collection processes 
• Undertake preprocessing of structured and unstructured data. 
• Analyze large amounts of information to discover trends and patterns 
• Helping develop reports and analysis. 
• Present information using data visualization techniques. 

• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. 
• Evaluating changes and updates to source production systems. 
• Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks 
• Providing technical expertise in data storage structures, data mining, and data cleansing. 
• Propose solutions and strategies to business challenges 

Desired Skills and Experience: 

• At least 1 year of experience in Data Analysis 
• Complete understanding of Operations Research, Data Modelling, ML, and AI concepts. 

• Knowledge of Python is mandatory, familiarity with MySQL, SQL, Scala, Java or C++ is an asset 
• Experience using visualization tools (e.g. Jupyter Notebook) and data frameworks (e.g. Hadoop) 
• Analytical mind and business acumen 
• Strong math skills (e.g. statistics, algebra) 
• Problem-solving aptitude 

• Excellent communication and presentation skills. 
• Bachelor’s / Master's Degree in Computer Science, Engineering, Data Science or other quantitative or relevant field is preferred  

What you need to have:

• 1-2 years of work experience, preferably in a startup
• An engineering degree from a reputed college or University
• Hands-on experience in developing end-to-end applications using Node.Js, ReactJs,
• Knowledge of HTML/CSS, web standards, best practices
• Experience of working with databases - MySQL, MongoDB
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience in writing clean, semantic code with cross-browser compatibility in mind
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A Will-Do attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.

• Shortlist
• Intro call of 15min
• 1-2 Tech rounds
• HR round
• Offer rollout