Role |
Senior Developer- UI path |
Education |
B.E |
Certification |
Advanced certification in UI Path |
Experience |
4-6 years of relevant experience |
Skills |
Excel, Email, Web automation, Orchestrator, Queue management, RE framework, Automating terminal, mainframes in AS400 Automating ERP tools- SAP, JDE Dynamic coding, reusable components |
Other skills |
Exposure on SQL, API, PDF extraction, VBA and ERP tools |
Project management |
JIRA, Git hub or similar tools |
About Assistian Pvt Ltd
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- You would be responsible for Developing SQL Databases, automation of business reports and Developing Business Dashboard using BI Tools.
- Development of high quality database solutions
- Create complex functions, scripts, stored procedures and triggers to support application development.
- Develop, implement and optimize stored procedures and functions using T-SQL
- Review and interpret ongoing business report requirements
- Build appropriate and useful reporting deliverables
- Analyze existing SQL queries for performance improvements
- Fix any issues related to database performance and provide corrective measures.
- MIS Automation
- Provide timely scheduled management reporting
- Create Business dashboard using Tableau BI Tool
Requirement / Desired Skills:
- 5+ years of business Analyst / SQL developer experience in Fintech,internet,consulting etc industry
- Excellent understanding of T-SQL programming
- Excellent understanding of Microsoft SQL Server
- Good knowledge of HTML and JavaScript
- SQL Server Reporting Services and SQL Server Analysis Services
- Knowledge of any of the BI Tool (Tableau, PowerBI or Qlikview)
Technical Support Engineer
Roles & Responsibilities
Proven work experience as Tech Support Engg or Desktop support.
Candidate must have experience in IT help desk technician or similar roles.
Must have technical knowledge of the below skills.
HL7
Database
API Testing
Postman
Data Integration
Experience required: 2+ Years.
Location: Baner Pune
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organization with a youthful team.
We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://livehealth.in/
This person MUST have:
- BE Computer Science or equivalent
- Cloud app development experience.
- Strong Troubleshooting and debugging skills
- A strong passion for writing simple, clean, and efficient code.
- 3 years of experience with the Django framework and other backend technologies.
- Knowledge of NodeJS
- Experience with building, modifying, and extending API endpoints (REST or GraphQL) for data retrieval and persistence.
- Understand how to use a database like Postgres (preferred choice), SQLite, MongoDB, MySQL.
- Experience creating high-performance applications.
- Experience with messaging and broker tools - Rabbitmq, MQTT
- Experience with SQL and NoSQL databases
- Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
- Knowledge of web services
- Proficient understanding of code versioning tools Git.
- Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
- Experience managing AWS infrastructure.
- Hands-on experience in Linux environment.
- Basic understanding of Kubernetes/Docker orchestration.
- Manges existing infrastructure/Pipelines/Engineering tools (On-Prem or AWS) for the engineering team (Build servers/Jenkins nodes etc.)
- Experience with scrum or other agile software development methodology.
- Excellent verbal and written communication, teamwork, decision making and
- influencing skills.
- Handle customer calls/emails regarding technical issues for end-users.
- Strong communication skills
- Attention to detail.
Experience:
- Min 3 year experience
Location:
- Ahmedabad Office Or,
- Work from home
Timings:
- 40 hours a week with a rotational shift every month.
Technical Product Support
WHO WE ARE:
TIFIN is a fintech company backed by industry leaders including JP Morgan, Morningstar, Broadridge and Hamilton Lane.
We build engaging experiences through powerful AI and personalization. We leverage the combined power of investment intelligence, data science, and technology to make investing a more engaging experience and a more powerful driver of financial wellbeing.
At TIFIN, design and behavioral thinking enables engaging customer centered experiences along with software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.
We hope to change the world of wealth in ways that personalized delivery has changed the world of movies, music and more. In a world where every individual is unique, we believe in the power of AI-based personalization to match individuals to financial advice and investments is necessary to driving wealth goals
OUR VALUES:
- Shared Understanding through Listening and Speaking the Truth. We communicate with radical candor, precision, and compassion to create a shared understanding. We challenge, but once a decision is made, commit fully. We listen attentively, speak candidly.
- Teamwork for Team Win. We believe in win together, learn together. We fly in formation. We cover each by other’s backs. We inspire each other with our energy and attitude.
- Make Magic for our Users. We center around the voice of the customer. With deep empathy for our clients, we create technology that transforms investor experiences.
- Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. We strive to be the best we can possibly be. No excuses.
- Innovate with Creative Solutions. We believe that disruptive innovation begins with curiosity and creativity. We challenge the status quo and problem solve to find new answers.
WHAT YOU'LL BE DOING:
As part of TIFIN’s technology division, you will be Technical Product Support Engineer to provide enterprise-level support to our customers. You will provide support via phone, web, email, chat and other channels as required.
WHO ARE YOU:
- Must have 3+ years of experience in Technical Support
- Must know how to monitor / analyse tools, can do small fixe
- Must know Python/Node coding basics and has good knowledge of SQ
- Should have good knowledge of AWS
- Flexible to work in US shift
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Follow the SLA for issues with respect to the severity.
Skills Required:
- BS degree in Information Technology, Computer Science or equivalent
- Proven working experience in enterprise technical support, IT support or as a technical engineer, such as in banking, finance sector
- Deep knowledge in the product that the technician is supporting.
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
COMPENSATION AND BENEFITS PACKAGE:
Competitive and commensurate to experience + discretionary annual bonus + ESOPs.
About the Tifin Group: The Tifin group combines expertise in finance, technology, entrepreneurship and investing to start and help build a portfolio of brands and companies in areas of investments, wealth management and asset management.
TIFIN companies are centered around the user and emphasize design innovation to build operating systems. We focus on simplifying and democratizing financial science to make it more holistic and integral to users’ lives.
• Key Skillset: -
• Advanced SQL Skills and good Communication Skills are mandatory.
• Develop and execute detailed Data warehouse related functional, integration and regression test cases, and documentation
• Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled.
• Develop and Design Datawarehouse testcases, scenarios, and scripts to ensure quality Data warehouse /BI applications.
• Report the status of test planning, defects and execution activities, including regular status updates to the project team.
• Hands on Experience on any SQL Too
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong Troubleshooting/Debugging experience
- Expert in RabbitMQ internals
- Experience with SQL and NOSQL databases
- Strong communication skills
Experience:
- Min 5 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
● Remotely, anywhere in India
1
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically
clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.
- Strong technical skills on UiPath, and end to end UiPath offerings
- Understanding of workflow-based logic and hands on experience with RE-framework.
- Excellent communication skill is a must
- Basic programming/Scripting knowledge on VBA/VB/java/C# script is must
- Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
- Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
- Experience working on other RPA tools/vendors is a plus
- Experience in the field of Bot development
- UiPath RPA developer advanced certificate must.
Customer Support Engineer
Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail