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Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

Dear Candidate,

Greetings for the day! Hope you are doing well.

Here’s the thing: we at MSys are looking for Python Automation Engineer, someone who can play a pivotal role in shaping our future. This is an opportunity for you to really make a difference, and you’ll gather some incredible learning and benefits along the way. For example, we offer unique benefits, like a more competitive salary than other companies, a flexible working schedule, and so on.

Location: Chennai (Hybrid)

Job description;

We are seeking a skilled Automation Test Engineer to join our dynamic team. The ideal candidate will have a strong background in Python programming and extensive experience in converting manual test cases into automation scripts using PyTest. The candidate should be well-versed in test automation frameworks, particularly Selenium, and possess knowledge of version control systems such as GitHub.

Responsibilities:

1) Develop and maintain automated test scripts using Python and PyTest for both API and UI .

2) Execute automated test scripts to ensure the reliability, stability, and performance of test scripts.

3) Participate in test planning and design.

4) Contribute to the improvement of testing processes and methodologies.

5) Stay updated on industry best practices, tools, and technologies related to test automation.

Qualifications:

1) Bachelor's degree in Computer Science, Engineering, or a related field.

2) Proven experience as an Automation Test Engineer or similar role.

3) Proficient in Python programming language.

4) Strong experience in converting manual test cases into automation scripts using PyTest.

5) Solid understanding of test automation frameworks, particularly Selenium.

6) Knowledge of version control systems and Raising the PR, especially GitHub.

7) Experience with testing web applications, APIs, and mobile applications.

8) Strong analytical and problem-solving skills.

9) Excellent communication and collaboration abilities.

10) Detail-oriented with a commitment to producing high-quality work. 

All we’re asking at this stage is that if this opportunity excites you then please share your resume along with below asked details and you allow us to steal 15 minutes of your time for a quick discussion.

Current CTC:

Expected CTC:

Notice Period:

Total Experience:

We can’t wait to explore this further

Qualification: B.com / BBA / MBA / 1-2 years of Experience in sales and marketing 

Skills: Excellent Communication and Writing skills in both English & Tamil, Spontaneous Mindset, Wide Knowledge about Sale &  Marketing , Social Skills and Technical knowledge, Anger & Stress management skills.

Salary: As per Industrial standard 

Android Developer: 

Position: Android/Java/Kotlin Developer 

 - Selected candidate is required to be a part of the product development team and have to manage both maintenance and enhancement projects & building Mobile Applications using web services. 

Skills & Expertise we look for: 

1. Should be passionate about user interface design and have skills in Native Android with proficiency in Kotlin and Java. 
2. Out of the box thinking to troubleshoot and solve problems 
3. Should be willing to implement latest technology trends like XML/Compose UI, MVVM pattern, Livedata, Data binding, Pagination, Coroutines and other Jetpack components. 
4. Should be able to analyze customer requirements, estimate the effort, provide the deliverable date to the customer and make sure to ship the feature on time 
5. Experience in Release management like creating, merging, maintaining branches, versioning and releasing apps. Should have experience in publishing apps to play store. 
6. Ready to help team members in their technical challenges 
7. Collaborate with cross-functional teams to define, document, design, and ship new features

Personality we expect: 

1. You love an Agile work culture and deliver as per plan  
2. You're a lively person who's passionate on what you do  
3. You're a nonstop learner and enjoy sharing the learning to your juniors 
4. You're socially connected with the team and helping others team voluntarily. 
5. You're tech- expertise and effective in tools operation automate the regular process. 
6. You're someone who loves problem-working by seeing the occasion in every challenge and you enjoy learning from failures  
7. Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary. 
8. Think of user needs instead of system needs 

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

• Our growing company is in need of a resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
• We’re searching for professionals that have a solid track record of creating long-term value for organizations.
• First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
• We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients.
• Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
• Successful applicants should also be willing to travel. 

1. Extensive experience in Javascript / NodeJS in the back end
2. Front end frameworks such as Bootstrap, Pug, Jquery
3. Experience in web frameworks like ExpressJS, Webpack
4. Experience in Nginx, Redis, Apache Kafka and MQTT
5. Experience with MongoDB
6. Experience with Version Control Systems like Git / Mercurial
7. Sound knowledge in Software engineering best practices
8. Sound knowledge in RestFul API Design
9. Working knowledge of Automated testing tools
10. Experience in maintaining production servers (Optional)
11. Experience with Azure DevOps (Optional)

1. Experience in digital payments or financial services industry is a plus.
2. Participation in the processes of strategic project-planning meetings.
3. Be involved and participate in the overall application lifecycle.
4. Collaborate with External Development Teams.
5. Define and communicate technical and design requirements, understanding workflows and write code as per requirements.
6. Develop functional and sustainable web applications with clean codes.
7. Focus on coding and debugging.

Field Sales, Revenue 💵 - PagarBook
(Temporary Fulltime)

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● South:

○ Bangalore - 5 Associates

○ Coimbatore - 5 Associates