11+ Help desk Jobs in Delhi, NCR and Gurgaon | Help desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.

Roles & Responsibilities:

• SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
• Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
• Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
• Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
• PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
• Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
• Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
• Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
• Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.

Position: MEAN Stack Developer

Experience: 2-8 year

Location: Noida, Pune

Salary: Negotiable

Industry: IT

Qualification: Bachelor Degree in Computer Science, Computer Engineering or similar

Desired Candidate profile

• 2-6 years of experience in the specified skills.
• Should have hands-on experience in Angular 2+.
• Certification in Angular Development is a plus
• Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery).
• Experience with the following is a must: JavaScript (ES6) / TypeScript.
• Proficiency in code versioning tools such as Git.
• Proficiency in Development Tracking tools such as JIRA.
• Deep understanding of Server Side technologies like JAVA, Python, or JS.
• Working knowledge of databases (My SQL / Cassandra) and the rest APIs.
• Excellent verbal communication skills.
• Attention to detail.
• Critical thinker and good problem-solver.
• Ability to work independently and with team

Mail updated resume with below details- 

Current ctc-

Expected ctc-

Notice period-

Current location-

Email- satish.glanmc@ gmail.com

Satish- 8851O 18162

Website: http://www.glansolutions.com/">www.glansolutions.com

The Team Lead – Sales & Counselling role carries complete ownership of team performance, target achievement, and revenue growth. The role combines people leadership, process discipline, and strategic execution while ensuring high-quality student counselling and compliance with company systems.

Key Responsibilities

• Lead, mentor, and monitor a team of student counsellors
• Own team-level revenue targets and performance metrics
• Conduct daily reviews, training sessions, and performance improvement interventions
• Ensure CRM accuracy, follow-up discipline, and policy compliance
• Coordinate with senior management on sales strategy and execution
• Drive sustainable revenue growth, team stability, and retention

• Fresher/ Sales Experience in Market Research
• Excellent Communication Skills, Public Speaking Skills, Selling Skills, Convincing and Negotiation Skills.
• Should have passion for working in Sales, and meeting desired targets.
• Excellent Customer Service Skills.
• Undergraduate/Bachelor’s degree

Role Overview 

We are seeking an enthusiastic Software Engineer (Full Stack) with 3- 5 years of experience to join our growing team in Noida. In this role, you will play a pivotal part in designing and developing innovative SaaS products, contributing across both backend and frontend stacks, and helping drive digital transformation in a traditionally paper-driven domain. 

This is a high-impact role where your work will directly influence the future of rare disease diagnostics in India and globally. 

Responsibilities 

• Contribute to all facets of software development and design 
• Break down complex problems into modular, scalable solutions 
• Write clean, efficient, well-commented code (Java, JavaScript, HTML, CSS) 
• Develop robust and scalable web applications using Java Spring Boot and Hibernate 
• Build and maintain RESTful APIs and integrate third-party services 
• Work with MySQL databases and write optimized SQL queries 
• Collaborate in Agile teams—participate in sprint planning, stand-ups, retrospectives 
• Perform bug fixes, troubleshoot technical issues, and ensure system stability 
• Design technical documentation and automated test suites 
• Stay updated with emerging technologies and tools relevant to the tech stack 
• Maintain a productive in-office work environment with essential infrastructure 

Requirements 

Experience 

• 3-5 years of hands-on software development 
• Experience working in Agile teams using tools like Azure DevOps or JIRA 

Technical Skills 

• Proficient in: Java, Spring Boot, Hibernate, MySQL, RESTful APIs 
• Strong front-end development using JavaScript, HTML, CSS 
• Solid understanding of Object-Oriented Design and common design patterns 
• Skilled in SQL and database interactions 
• Experience with token-based authentication and test-driven development 
• Familiarity with Git for version control 

Soft Skills 

• Strong analytical and troubleshooting abilities 
• Excellent communication and team collaboration skills 

Required Skills:

• 2+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Web-based portal development for end to end process management
• Work with the real-time feedback from users to make the product better
• Discover, design, develop, deploy, debug. Repeat! In highly agile environment.

Desired candidates must have 3-7 years of experience as NodeJs Developer.

If the candidate cannot relocate to Gurgaon, we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus