11+ Help desk Jobs in Delhi, NCR and Gurgaon | Help desk Job openings in Delhi, NCR and Gurgaon
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Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
with at least 2 years in a lead role).
4.Excellent leadership, communication, and problem-solving
skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
6.Ability to handle high-pressure situations and escalations
effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
Kubernetes
Docker
Amazon Web Services (AWS)Job Title : Senior QA Automation Architect (Cloud & Kubernetes)
Experience : 6+ Years
Location : India (Multiple Offices)
Shift Timings : 12 PM to 9 PM (Noon Shift)
Working Days : 5 Days WFO (NO Hybrid)
About the Role :
We’re looking for a Senior QA Automation Architect with deep expertise in cloud-native systems, Kubernetes, and automation frameworks.
You’ll design scalable test architectures, enhance automation coverage, and ensure product reliability across hybrid-cloud and distributed environments.
Key Responsibilities :
- Architect and maintain test automation frameworks for microservices.
- Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions).
- Ensure reliability, scalability, and observability of test systems.
- Work closely with DevOps and Cloud teams to streamline automation infrastructure.
Mandatory Skills :
- Kubernetes, Helm, Docker, Linux
- Cloud Platforms : AWS / Azure / GCP
- CI/CD Tools : Jenkins, GitHub Actions
- Scripting : Python, Pytest, Bash
- Monitoring & Performance : Prometheus, Grafana, Jaeger, K6
- IaC Practices : Terraform / Ansible
Good to Have :
- Experience with Service Mesh (Istio/Linkerd).
- Container Security or DevSecOps exposure.
Key Responsibilities:
· Connect with clients and resolve their queries via calls, remote desk, and email support.
· Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.
· Assist in designing and implementing successful software solutions.
· Track user tickets and maintain resolution records.
· Coordinate with the development team for feature enhancements and technical improvements.
We are looking for a motivated and experienced HORECA (Hotel/Restaurant/Cafe) Sales Manager to drive sales and expand our market presence within the hospitality sector. The ideal candidate will have a proven track record in sales, strong relationship-building skills, and a deep understanding of the HORECA industry. The HORECA Sales Manager will be responsible for identifying new business opportunities, developing strategic partnerships, and maximizing revenue growth through effective sales strategies.
Key Responsibilities:
- Identify and prospect new HORECA clients, including hotels, restaurants, cafes and catering companies.
- Maximize volume and revenue in key assigned food service accounts by utilising fact-based selling methods.
- Responsibility to acquire new food service accounts.
- Activate local and national marketplace initiatives and promotions to build brand development and maximize brand performance.
- Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals.
- Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost.
- Approval and critique of promotional programs with the objective of improving effectiveness and efficiency in trade spending and brand consumption development.
- Develops and executes effective HORECA account-specific marketing & Sales programs.
Requirements
- Degree in Hospitality Management, Food Technology or equivalent professional qualification.
- Minimum 4 years Sales & Marketing experience handling Food Service accounts specific to HORECA customers in the region.
- Strong Food Service contacts.
- Ability to deal at all levels from Unit Head Chefs and Contract Catering Managers through to Buyer level.
- Proven track record of achieving sales targets.
- Very good verbal communication skills.
- Proven track record in developing markets and achieving business results.
Benefits
- Collaborative work space
- Performance based incentives
Fast growing fintech organization based out of Noida
Java
Spring BootAmazon Web Services (AWS)Join the team of a fast-growing fintech organization that has recently raised $25M via equity and debt fund to rapidly increase the ever-growing space of Fintech World.
A financial technology platform made up of the most knowledgeable, passionate, and creative people in our business. We recognize the power of financial services to break down barriers and make it easy for customers to avail banking, investments, and lending solutions – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.
Looking for motivated, highly driven, and hardworking Software Engineers for the Neobanking platform for a leading Fintech organization in a highly collaborative, fast-paced, high-energy environment. You will build the platform for user onboarding, profile management, banking, lending, risk mitigation, and analytics for driving intelligence from customer interaction patterns. It’s an exciting time to join the team as we’re setting about building the next generation of our platform.
What you'll do:
- Design and implement scalable server-side solutions using Java.
- Write optimized front-end code using HTML, CSS, and Javascript
- Write unit, automation, and integration tests
- Implement quality application logging for operational monitoring at scale
- Investigate, debug and resolve production site issues
- Work with co-located teammates to deliver on common goals
Who you are:
- Professional experience in enterprise Java software development using Spring MVC frameworks, RESTful APIs, and SOA
- Proficiency in HTML/CSS/JavaScript/jQuery
- Experience with Docker and Kubernetes
- Experience with Microservices
- Experience with DevOps Technologies is plus
- Experience with Selenium for UI automated tests written in Cucumber or Scala
- Working knowledge of design patterns and CI/CD principles
- First-class communication skills in written and verbal form
- Outstanding problem-solving skills
- A commitment to producing high-quality code with an attention to detail
- Dedication and a self-motivated desire to learn
- A collaborative, team-orientated attitude
- 3-8 years of professional experience in Java software development
- Experience working in the Cloud (AWS)
- API development experience
- Exposure to monitoring tools such as ELK, Splunk
Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Fleet Sales Manager, you will be responsible for ensuring profitability of the company’s Fleet Sales division through the sale of swapping stations to the fleet operators and OEMs.
What you will do:
- Identifying target accounts and searching business contacts relevant to the company’s expansion opportunities
- Achieving set sales targets for the department
- Scheduling appointments with qualified leads, do the initial meeting and working upon closure
- Actively managing the sales process: lead generation, credentials pitch, consultative questioning, solutions pitch, negotiations and closing
- Maintaining client relationships and key accounts for the company
- Developing and maintaining sales funnel
- Creating compelling profit objectives and maximizing cross-selling and upselling opportunities by being up to date with company’s new product & service developments and constant analysis of client’s business needs vis-a-vis company’s offerings
- Developing strategic action plan for customer segmentation, competitor analysis to create value for the customers
Candidate Profile:
What you need to have:
- Graduation from any field
- 3+ years in a sales role
- Experience in B2B sales and corporate sales
- B2C sales
- Outstanding organizational skills
- Analytical mindset and good problem-solving skills
- Quantitative ability
- Attention to detail
- Exceptional interpersonal skills
- Excellent written and verbal communication
- Strong time-management skills
- Negotiation and project management skills
Our client is a digital marketing consultancy, services and training company. As digital marketing partners, they help businesses leverage the online space, through effective and profitable online marketing strategies, through various internet marketing techniques. Their team includes professionals who are experts of this field and have experience of carrying out successful campaigns for SMB and MNCs across North America, Europe, Asia Pacific and India. They focus on providing quality training and high impact consultancy on Digital Marketing.
The company co-founded by two Ex-Googlers, has currently launched India's first digital marketing simulation tool, allowing students and professionals to get hands-on experience in all major global search platforms like Google, Bing, Yahoo etc. by playing with virtual money and learning the real time optimization for higher conversion rate and better ROI.
- Responsible for executing and optimizing campaigns across all platforms - Google, Facebook, LinkedIn etc.
- Understanding client requirement and strategizing online media plans accordingly
- Should be performance oriented and should be proficient with all web analytics tools
- Should be proficient in keyword selection and audience targeting
- Should be proficient in optimizing visibility on Search Engines through PPC campaigns/sponsored links
- Should be responsible for Monitoring budget and adjust bids to gain better ROI
Desired Candidate Profile
What you need to have
- Graduate with minimum 2 to 5 years experience in Digital Marketing / Paid ads
- Excellent Communication & Presentation skills
- Experience working on Google Ad words & Facebook Ads
- In-depth knowledge of Ad Platforms: AdWords, Facebook Ads, Keyword Planner etc.
cure.fit across business lines
● Manage the entire corporate sales life cycle including lead generation,
prospecting, pitching, offering, negotiating, contract closures and renewals
● Completely own the revenue projections across multiple business lines, create
strategies required to achieve the same
● Work in depth with internal stakeholders to streamline initiatives – Tech, Legal,
Finance & Category
● Drive strategic partnerships and create 3P revenue generation channels in
association with Telcos, Banks, OEM, Apps etc.,
● Manage reporting, accounting, collection & analytical outputs for the complete
function
● Work closely with support function to resolve any client issues
● Work with agencies, solution providers to build BD pipelines.
Job title: Azure Architect
Locations: Noida, Pune, Bangalore and Mumbai
Responsibilities:
- Develop and maintain scalable architecture, database design and data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity
- Design and Develop the Data lake, Data warehouse using Azure Cloud Services
- Assist in designing end to end data and Analytics solution architecture and perform POCs within Azure
- Drive the design, sizing, POC setup, etc. of Azure environments and related services for the use cases and the solutions
- Reviews the solution requirements support architecture design to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
- Must possess good client-facing experience with the ability to facilitate requirements sessions and lead teams
- Support internal presentations to technical and business teams
- Provide technical guidance, mentoring and code review, design level technical best practices
Experience Needed:
- 12-15 years of industry experience and at least 3 years of experience in architect role is required along with at least 3 to 4 years’ experience designing and building analytics solutions in Azure.
- Experience in architecting data ingestion/integration frameworks capable of processing structured, semi-structured & unstructured data sets in batch & real-time
- Hands-on experience in the design of reporting schemas, data marts and development of reporting solutions
- Develop batch processing, streaming and integration solutions and process Structured and Non-Structured Data
- Demonstrated experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and Azure Analysis Services and other ETL technologies.
- Experience in Perform Design, Development & Deployment using Azure Services ( Azure Synapse, Data Factory, Azure Data Lake Storage, Databricks, Python and SSIS)
- Worked with transactional, temporal, time series, and structured and unstructured data.
- Deep understanding of the operational dependencies of applications, networks, systems, security, and policy (both on-premise and in the cloud; VMs, Networking, VPN (Express Route), Active Directory, Storage (Blob, etc.), Windows/Linux).
Mandatory Skills: Azure Synapse, Data Factory, Azure Data Lake Storage, Azure DW, Databricks, Python
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