11+ Help desk Jobs in Delhi, NCR and Gurgaon | Help desk Job openings in Delhi, NCR and Gurgaon
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Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
with at least 2 years in a lead role).
4.Excellent leadership, communication, and problem-solving
skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
6.Ability to handle high-pressure situations and escalations
effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
JOB DETAILS:
Job Role: AI Artist
Industry: Media and entertainment
Function: Arts and Design
Working Day: 5
Work Mode: ONSITE
Salary: Best in Industry
Experience: 3-5 years
Location: Noida
Required Skills: AI Video & Visual Generation, Advanced Video Editing & Motion Design, Visual Storytelling & Cinematic Sense, Audio, Lip Sync & Regional Dialects, Creative Experimentation & Collaboration
Criteria:
- Proven hands-on experience creating video content using AI tools (Runway, Pika Labs, Kaiber, Leonardo, Synthesia or similar)
- Strong working command of video editing software — Premiere Pro, After Effects, or DaVinci Resolve
- Ability to generate, refine, and upscale AI-generated video clips for motion smoothness, resolution, and visual quality
- Experience blending AI visuals, live footage, music, and sound design into cohesive, story-driven outputs
- Functional knowledge of AI voiceover and sound tools (e.g., ElevenLabs, Play.ht or equivalents)
- Strong understanding of visual storytelling, composition, pacing, and narrative flow
- Ability to manage lip-sync and dialogue timing, especially in regional dialects (Haryanvi, Rajasthani, Bhojpuri)
- Working understanding of cinematography, lighting, and film language
- Passion for regional Indian storytelling and cultural authenticity
Description
About the Role
Key Responsibilities
● Generate video outputs using AI tools like Runway Gen-3, Pika Labs, Kaiber, or Synthesia to create high-quality, story-driven visuals.
● Blend AI visuals, live footage, and music to produce emotionally immersive scenes.
● Refine and upscale AI clips for motion smoothness, resolution, and perfect lip sync in regional dialects.
● Integrate AI voiceovers and sound design using tools such as Eleven Labs and Play.ht.
● Collaborate with AI Writers and Creative Directors to ensure alignment of tone, style, and storytelling.
● Design frames, environments, and character visuals using Mid journey, Runway, Leonardo, or Pika Labs, maintaining stylistic consistency across projects.
● Experiment with AI VFX and generative camera effects, constantly pushing the boundaries of what’s possible.
● Document workflows and maintain a visual asset library for reuse and creative reference.
● Stay ahead of the curve by exploring new AI tools, trends, and creative techniques.
Key Skills & Tools
● Strong command over Premiere Pro, After Effects, DaVinci Resolve.
● Experience with AI video and image generation platforms (like Runway, Veo3, Kaiber, Pika Labs, Leonardo).
● Familiarity with upscaling and motion enhancement tools (like Topaz, Flow Frames).
● Good understanding of sound design and mixing.
● Deep sense of composition, pacing, and narrative flow.
● Ability to manage lip sync and dialogue timing in regional dialects (Haryanvi, Rajasthani, Bhojpuri).
● Understanding of cinematography, lighting, and film language.
Ideal Background
● Experience as an editor, motion designer, or VFX artist.
● Prior exposure to AI-based video workflows or generative content creation.
● Passion for regional Indian storytelling and cultural representation.
● Strong interest in the intersection of creativity and emerging technology.
Soft Skills
● Artistic eye with meticulous attention to detail.
● Curiosity and willingness to experiment with AI-driven creativity.
● Team player with excellent collaboration and communication skills.
● Adaptive mindset to handle iterative creative feedback.
● Strong visual storytelling instincts and problem-solving ability.
Why Join Us
We’re not just making videos — we’re building a new language of cinema through AI. As India’s first creators of AI-generated content in regional dialects, we’re giving local cultures a global voice.
Here, you’ll work with visionary storytellers, technologists, and artists, using the most advanced AI tools to craft regional stories that resonate with millions.
If you’re driven by creativity, innovation, and cultural pride — join us and be part of the future of storytelling.
Company Overview Track Opinion® is a global market research and outsourcing firm headquartered in India. Established in 2009, we specialize in end-to-end custom research services for our clients. Our clientele includes consulting firms, market research companies, global corporations, and SMBs. Whether your goal is global or limited to a niche audience or topic, our experts and experienced researchers strive to innovate and execute projects of all scales. From B2B, B2C Healthcare & CATI, we cover nearly all industries. Over the last 14 years, we’ve excelled in genuine data collection and established an exhaustive database of executives and leaders across the globe to serve you better. Our Vision To become a global leader in innovative market research, offering the most effective strategic insights that are technology-driven, feasible, and reliable. Our Mission To deliver timely services while ensuring quality through the usage of cutting-edge technology, allowing clients to make pertinent and informed decisions. Job Role: IT Systems Administrator Position Summary: We seek an experienced IT Systems Administrator to join our dynamic team. This role involves managing and maintaining our company's computer systems and networks to ensure seamless IT operations. The ideal candidate will be responsible for the upkeep, configuration, and reliable operation of our computer systems, particularly multi-user computers, such as servers. Job Location: Noida Experience: • Bachelor's degree • Relevant certifications (e.g., Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA)) are an asset. • A minimum of 1 years of hands-on experience in an IT systems administration role Job Responsibilities: • Prepare and configure PC setups for new employees, ensuring that all hardware is functioning correctly and is ready for use. • Maintain and manage laptops, including regular updates and repairs, to ensure optimal performance and longevity of devices. • Keep meticulous records of laptop issuance and returns, managing the inventory effectively. • Install and configure software applications, and provide routine automated updates. • Conduct troubleshooting for laptops, networked printers, and software issues, including resolving Microsoft licensing, Outlook email errors, and OneDrive issues. • Manage VPN connections, including keeping records and resolving connectivity or intranet-related issues. • Demonstrate a strong understanding of Active Directory architecture, including design and deployment. • Perform regular backups and recovery of the Active Directory system state. • Handle Active Directory replication and troubleshoot any issues that arise. • Oversee DNS backup and recovery processes. • Manage the company firewall to safeguard network security. • Administer Azure Virtual Machines, ensuring they are configured correctly and operating efficiently. • Manage Group Policy settings to enforce security standards and operational policies. • Conduct monthly vulnerability scans and generate reports to assess system security. • Respond to and resolve monitoring alerts for servers, network equipment, backup systems, and anti-virus software. • Perform routine server maintenance to guarantee system availability and reliability. • Manage Exchange user mailboxes, including setup, maintenance, and troubleshooting. Soft Skills: • Curiosity: A passion for exploring new technologies, learning new skills, and staying updated with industry trends. • Creativity: The ability to think outside the box and develop innovative solutions to complex problems. • Problem-solving: A systematic and analytical approach to problem-solving, with the ability to identify and address issues efficiently. We Offer: • A challenging and rewarding role in a growing company. • Opportunities for professional development and advancement. • Competitive salary and benefits package.
HTML/CSS
Javascript
jQuery
BootstrapNexus Business Solutions Pvt. Ltd. is hiring a Web/ Front-End Developer, who will play a key role in our company.
Responsibilities:
- Conceptualizing creative ideas with the team.
- Create PSDs including colors and fonts for the visual layout of the web
- Design engaging and responsive landing
- Testing and improving the design of the
- Implement and maintain high-quality SEO policies and features on
- Good understanding of content management
- Preparing design plans and presenting the website
- Optimizing sites for maximum speed and scalability across devices e. desktop, mobile, and tablet
- Proficient understanding of cross-browser compatibility
- Liaising with back-end developers to ensure web and app logic is properly integrated
- Communicate with marketing and research teams to incorporate brand elements and relevant market research findings into
Qualifications & Requirements:
- Bachelor’s in Computer Science, Graphic Design, or related field, or 4+ years’ additional experience
- Excellent hands-on experience in HTML, CSS, jQuery, JavaScript, WordPress, and API web integration
- Proficiency in Graphic design software including Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Craldraw and other visual design
- Professional portfolio with at least 3 (Live Projects) designs for internal review.
Location: Delhi/NCR
Job Type: Permanent
Exp: 4 to 6 years
Salary: Negotiable
PHPJavascript
React.js
Angular (2+)
AngularJS (1.x)Skillsets required
Fullstack PHP Developer
Backend in Core PHP with API integration experience Must have good US experience HTML5 CSS3 Angular JavaScript
Data Analytics- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
- Must have worked on a reporting tool – Power BI/Tableau etc.
- Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
- Strong verbal and written communication skills for coordination with departments.
- An analytical mind and inclination for problem-solving
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)
1. Generate a lead, qualify it through opportunity discovery, set a face-to-face appointment, submit a proposal and follow through until the deal is closed as won
2. Research on organizations and individuals to find new opportunities
3. Work on increasing the revenue from existing customers while attracting new ones by way of client acquisition and penetration
4. Engage with the top-level executives of the developers/contractors in the industry to generate leads through product presentation/demos and effectively communicate the product's value proposition.
Note: Only those candidates apply who have been into B2B Sales or IT & Software selling industry only in Sales profile.
Ruby on Rails (ROR)
RubyJavascript- 4+ years Rails experience in a production environment working complex Ruby on Rails applications and Ruby gems
- Proficient understanding of code versioning tools
- Knack for writing clean, readable Ruby code
- Knowledge on HTTP and RESTFUL API development experience
- Experience in Angular is a plus
- Proactiveness, good communication and fast learning.
Android Development
XML
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