11+ Help desk Jobs in Delhi, NCR and Gurgaon | Help desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Job Title: Associate Product Manager

Location: Arjan Garh, Delhi On site

Company: Timble Glance

About Us:

Timble Glance is a leading AI based RegTech company that provides cutting-edge solutions in the B2B SaaS space, specifically catering to the BFSI sector. Our platform streamlines compliance and regulatory processes, helping organizations stay ahead in an evolving regulatory landscape. We are now looking for an Associate Product Manager to join our dynamic team and help us shape the future of regulatory technology.

Role Overview:

As Technical Product Manager, you will support the product team in delivering innovative solutions for the BFSI sector. You’ll work closely with developers, and cross-functional teams to ensure our products meet the needs of our clients. This is an excellent opportunity for someone with 4-6 years of experience looking to develop their career in product management within the fintech and RegTech space.

Key Responsibilities

●Assist in the end-to-end product lifecycle, from ideation and requirements gathering to launch and post-launch analysis.

●Collaborate with stakeholders to understand market needs, customer pain points, and regulatory trends.

●Define detailed product requirements, user stories, and acceptance criteria.

●Work closely with engineering, QA, and design teams to ensure timely and high-quality product releases.

●Assist in the prioritization of product backlogs based on business value, customer feedback, and technical feasibility.

●Monitor product performance and KPIs, providing insights and recommendations for continuous improvement.

●Conduct market research and competitor analysis to identify product opportunities and risks.

●Support the creation of technical and product documentation for internal and external stakeholders.

Qualifications and Skills

●2-4 years of experience in product management, required in BFSI or fintech.

●Understanding of the BFSI sector and regulatory requirements is a plus.

●Experience working with APIs and knowledge of API management is required.

●Familiarity with agile methodologies and tools (e.g., Jira, Confluence).

●Excellent communication and stakeholder management skills.

●Analytical mindset with strong problem-solving skills.

●Self-motivated with a willingness to learn and adapt in a fast-paced environment.

●Exposure to AI, fintech, and/or API management.

REQUIRED QUALIFICATION

●Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

📍 #Location: Noida (On-site)

💼 #Company: Webkul

🏫 #Education: B.Com, M.com, or semi-qualified CA

🛄 #Experience: 2-3 years

We are looking for an experienced Odoo Accountant with 2–3 years of accounting experience, including at least 1 year of hands-on experience in Odoo ERP (Accounting Module). The ideal candidate should have worked on both Odoo and Tally, with strong knowledge of accounting processes, financial reporting, and ERP-based accounting operations.

🔧 What We’re Looking For

#Key_Responsibilities

- Manage day-to-day accounting transactions using the Odoo Accounting module.

- Record and maintain sales, purchases, receipts, payments, and journal entries.

- Perform bank reconciliations and ledger reconciliations.

- Prepare GST workings, TDS entries, and statutory compliance records.

- Maintain Accounts Payable (AP) and Accounts Receivable (AR).

- Generate financial reports such as Profit & Loss, Balance Sheet, and Cash Flow statements.

- Ensure accurate month-end and year-end closing activities.

- Coordinate with auditors and support internal and external audits.

- Work on Tally for accounting operations wherever required.

#Required_Skills

- Minimum 2–3 years of accounting experience.

- At least 1 year of hands-on experience in Odoo ERP (Accounting Module) is mandatory.

- Experience working with both Odoo and Tally is essential.

- Strong analytical, communication, and problem-solving skills.

- Ability to work independently and meet deadlines.

- Strong knowledge of tax laws, GST, TDS, and financial reporting.

- Advanced Excel skills, including pivot tables, VLOOKUP, and other analytical functions.

#Preferred_Candidate Profile

- B.Com or Semi-Qualified CA.

- Experience in ERP-based accounting environments.

- Detail-oriented with strong organizational and reconciliation skills.

- Immediate joiners or candidates with short notice periods will be preferred.

Overview Of Responsibilities:

Create the vision and product roadmap for the next generation of ground operations solutions; articulate and evangelize it across internal and external stakeholders

Work closely with Operations and Planning teams to improve business processes and network design

Work closely with Data, Engineering and Design teams to define and build products that help us deliver high - precision and low cost services

Be the key driving force behind building additional products service capabilities

Qualifications:

A degree in engineering or a related technical discipline from Tier - I institute a must

8 - 12 years of product management experience in internet startups/supply chain organization / SaaS products or e-commerce; B2B / B2B2C experience preferred.

Strong communication and organization skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, multi-task, and prioritize

Sound business judgment, attention to detail, proven ability to influence others, demonstrated experience engaging and influencing senior executives, and a strong analytical mindset

Proven track record of independently building and launching technology products from the ground up; delivering within time, budget, and quality

Demonstrated ability to turn customer needs and pain points into innovative products

The ability to thrive in a fast-paced, deadline-driven environment, along with the tenacity to develop ideas independently and the conviction to drive them to completion is crucial for this

Retrieve and analyze data, and establish key business metrics to measure product success and drive alignment across all teams to improve their role

Domain knowledge of supply chain/logistics is preferable, but not required,

Position: Junior AI Research Engineer (Generative AI)

Location: Noida

Company: CodeFire Technologies Pvt. Ltd.

About the Role:

Looking for a sharp and motivated Junior AI Research Engineer to join our team and work on cutting-edge Generative AI projects. If you're from a premier institute (IIT/NIT/IIIT), work on cutting edge Gen AI solutions, and love solving complex problems, this is your chance to work hands-on with large language models, GenAI tools, and cutting edge AI solutions.

What You'll Do:

1. Understand nuances of multiple LLMs and use them in developing applications

2. Explore different techniques of prompt engineering and measure its impact on solutions

3. Look out for latest research and keep yourself updated

4. Be part of core group that leads Gen AI practice in the company

What We're Looking For:

1. Recent graduate (any branch) from IIT/NIT/IIIT

2. Strong analytical and logical reasoning

3. Research oriented mindset

4. Passionate to be on the forefront of GenAI revolution

5. Hands-on experience (projects, papers, GitHub, etc.) in AI

6. Worked with Python, PyTorch/TensorFlow, LangChain, or OpenAI APIs

Why Join Us:

1. Work on meaningful, cutting edge, real-world GenAI applications

2. Mentorship from experienced tech leaders

3. Flexible and innovation-driven culture

4. Exposure to early-stage AI product building

About You

We are looking for passionate, enthusiastic, and proactive people that want to build their future with us, growing as we grow.

Dot Net candidate with a minimum of 4 years' experience, you are excited by the rare opportunity to work with the latest Microsoft technologies, rebuilding existing proprietary systems from the ground up.

You are a great communicator who makes a positive contribution working within a team to deliver excellent outcomes for Stake Holders.

If this, is you, come and join one of INDIAs fastest growing companies and enjoy both a flexible working environment and a great team culture.

Role/Core Competencies

• Familiarity with architecture styles And Expertise in Design Principles, Design Patterns, OOPS
• Solid knowledge of C#/.NET Framework knowledge,
• Hands on experience in .NET MVC, LINQ, AJAX, XML, Entity Framework Code First Approach
• Strong Experience in designing and developing the services using Web API.
• Experience in CSS, jQuery, Java Script, HTML5, Bootstrap
• Demonstrated ability to incorporate new technologies and techniques.
• Experience in working with Source Control System like TFS.
• Strong and effective inter-personal and communication skills (verbal and written).
• Knowledge of agile/scrum development processes.
• Working experience in Sql Server.

Responsibility includes:

• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• Execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.
• Transforms high-level statements of product feature into software design and implement it.
• Able to perform well in a team and as an individual and must have knowledge of SDLC process with documentation.
• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• GUI and User Experience design and implementation in Web based applications with exposure to RESTful Service.
• On the need basis, estimates work efforts to support overall product planning & tracking activity.
• You will execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.

Nice to have

• Understanding of Agile
• If you are good in preparing test cases & executing test plans

We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida. 

Location:

Head Field Solutions Pvt. Ltd

B-8, Sector 59 (Noida)

Job Profile:

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

Roles & Responsibilities:

• The primary focus is to bring new business from new and existing clients.
• Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
• Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
• Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
• The candidate should:
• Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
• Cold calling and Market research to locate the potential Vendors/Clients.
• Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns. 
• Expertise generating new business for IT Staff Augmentation Services.
• Excellent interpersonal, rapport-building and negotiation skills.
• Expert in Delivery Management / Client Servicing.

Desired candidates profile:

The candidate must possess a proven ability to prospect, develop business and build relationships.

• 0-3 years of experience as BDE/BDM in US Staffing.
• In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
• Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
  
  

Benefits:

• Employee friendly Corporate Work culture 
• Excellent Salary structure
• Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
• Best in class infrastructure 
• In-House Meals are available.

React Native Job Description

• Work as part of a small team to build React Native iOS / Android applications for clients.
• Architect, build, and maintain excellent React Native applications with clean code.
• Implement pixel-perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party APIs.
• Write unit and integration tests.
• Release applications to the Apple and Google Play stores.
• Work with native modules when required.
• Work as part of a small team of a software developers.
• Complete weekly sprints, and participate in sprint retrospectives and daily standups.
• Assist with building estimates.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.
• Follow the software development process.

Requirements

• 2+ years of professional experience working with React Native.
• 4+ years of professional software development experience.
• Experience working with Swift, Objective C, and Java a plus but not required.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• Ability to identify with the goals of clients and dedicate yourself to delivering on the commitments you and your team make to them.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.
• A positive mindset and can-do attitude.
• A passion for software development. It’s not just your career, it’s also your hobby. You’re constantly striving to learn new things and improve. You follow industry news, regularly tinker with new technologies, and read books and blogs to keep your skills current.
• You work well within a team environment and enjoy working in the office with your colleagues.