11+ Help desk Jobs in Delhi, NCR and Gurgaon | Help desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Job Title: Talent Acquisition Partner (Growth Hiring)

Location: Noida (On-site)

Company: WebBee

🚀 About the Role

We are not looking for a traditional HR.

We are hiring a Talent Acquisition Partner who can build our hiring engine from scratch, move fast, and close high-quality candidates consistently.

This role is for someone who treats hiring like sales + growth, not just coordination.

🎯 What You’ll Do

• Own end-to-end hiring across tech, product, and operations roles
• Close 4–8 quality hires per month
• Proactively source candidates via LinkedIn, communities, and networks (not just job portals)
• Build and maintain a strong candidate pipeline
• Partner directly with founders and hiring managers to understand hiring needs
• Create and improve hiring processes for speed and quality
• Ensure a great candidate experience and fast turnaround times

🔥 What We’re Looking For

• 3–7 years in recruitment / talent acquisition
• Proven ability to source and close candidates independently
• Strong experience with LinkedIn sourcing and direct outreach
• High ownership, urgency, and execution mindset
• Excellent communication and persuasion skills
• Someone who is hungry, proactive, and thrives in a fast-paced startup

❌ Not a Fit If

• You rely only on job portals
• You prefer structured, slow corporate environments
• You wait for candidates instead of actively hunting

💡 Bonus Points

• Experience hiring for SaaS / product companies
• Existing network in tech / startup ecosystem
• Experience closing roles under tight timelines

🎯 Success Metrics

• Number of quality hires closed per month
• Time-to-hire
• Candidate pipeline strength
• Hiring manager satisfaction

⚡ Why Join Us

• Work directly with founders
• Build the hiring function from the ground up
• High ownership and fast decision-making
• Opportunity to grow into a Head of Talent / Hiring Lead

📩 How to Apply

Send a message with:

1. Roles you’ve closed in the last 60 days
2. Your sourcing strategy (beyond job portals)
3. One example where you closed a difficult position

If you think hiring is a growth function, not an HR task — we want to talk.

Job Title: Sr. ETL Test Engineer

Experience: 7+ Years

Location: Gurgaon / Noida / Pune (Work From Office)

Joining: Immediate joiners only (≤15 days notice)

About the Role

We are seeking an experienced ETL Test Engineer with strong expertise in cloud-based ETL tools, Azure ecosystem, and advanced SQL skills. The ideal candidate will have a proven track record in validating complex data pipelines, ensuring data integrity, and collaborating with cross-functional teams in an Agile environment.

Key Responsibilities

• Design, develop, and execute ETL test plans, test cases, and test scripts for cloud-based data pipelines.
• Perform data validation, transformation, and reconciliation between source and target systems.
• Work extensively with Azure Data Factory, Azure Synapse Analytics, Azure SQL Database, and related Azure services.
• Develop and run complex SQL queries for data extraction, analysis, and validation.
• Collaborate with developers, business analysts, and product owners to clarify requirements and ensure comprehensive test coverage.
• Perform regression, functional, and performance testing of ETL processes.
• Identify defects, log them, and work with development teams to ensure timely resolution.
• Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement.
• Ensure adherence to data quality and compliance standards.

Required Skills & Experience

• 5+ years of experience in ETL testing, preferably with cloud-based ETL tools.
• Strong hands-on experience with Azure Data Factory, Azure Synapse Analytics, and Azure SQL.
• Advanced SQL query writing and performance tuning skills.
• Strong understanding of data warehousing concepts, data models, and data governance.
• Experience with Agile methodologies and working in a Scrum team.
• Excellent communication and stakeholder management skills.
• Strong problem-solving skills and attention to detail.

Preferred Skills

• Experience with Python, PySpark, or automation frameworks for ETL testing.
• Exposure to CI/CD pipelines in Azure DevOps or similar tools.
• Knowledge of data security, compliance, and privacy regulations.

Position Overview:

We are seeking a highly skilled and experienced Senior Visual Designer with a deep understanding of UI principles and a proven track record of excellence in the field. As a key member of our creative team, the ideal candidate will bring a wealth of design expertise, strategic thinking, and innovative solutions to enhance the user experience across various digital platforms. If you are passionate about creating visually stunning and user-friendly interfaces and have a minimum of 5 years of professional experience, we invite you to apply for this exciting opportunity.

Qualifications:

1.    Bachelor's degree in Design, Visual Arts, Communication, or a related field.

2.    Minimum 3- 5 years of professional experience as a Visual Designer, with a strong emphasis on UI design.

3.    Proven track record of successful projects showcasing your design and copywriting skills.

4.    Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.

5.    Strong understanding of UI principles, design thinking, and user-centered design.

6.    Excellent copywriting skills with the ability to craft clear, concise, and compelling messaging.

7.    Exceptional portfolio demonstrating your design and copywriting capabilities.

8.    Strong communication and collaboration skills

Responsibilities:

●     Collaborate with cross-functional teams, including product managers, developers, and fellow designers, to understand project goals and requirements.

●     Design and conceptualize visually appealing user interfaces for various digital platforms, ensuring a seamless and delightful user experience.

●     Integrate strategic copywriting skills to create engaging and persuasive content that complements the visual design and enhances the overall user experience.

●     Develop and maintain design systems and guidelines to ensure consistency across all digital touchpoints.

●     Stay current with design trends, industry best practices, and emerging technologies, and apply these insights to your work.

●     Conduct user research, analyze feedback, and iterate on designs to continuously improve user satisfaction.

●     Provide mentorship and guidance to junior members of the design team.

Roles and Responsibilities

• Good Hands-on exp. in Spark
• Extensive exp. in Scala (IDE- Eclipse/IntelliJ)
• Working knowledge to create and work on Maven Project. Scala Maven Plugin. POM File
• Azure Data Factory, Azure Databricks

Key responsibilities:

1. Use a personalized and need-based selling approach to consult and convert prospective customers into paid customers for Byju's premium

2. Understand the core learning needs of students through conversations with parents and align program offerings accordingly via phone, email, and text

3. Address customer objections in a consultative manner to successfully close sales

Who can apply

1. Candidates fluent in English & Hindi languages

2. Candidates willing to work from the office

3. Candidates should have a laptop

4. Candidates below the age of 30

5. No regular students allowed

Salary

Probation: Duration: 3 months

Salary during probation: ₹16,000 /month

After probation:

Annual CTC: ₹ 7,00,000 - 8,00,000 /year

Responsibilities:

• Define the code review process for the team to follow and perform code reviews.
• Design, implement, and maintain Java-based applications that can be high-volume and low-latency.
• Ensure application designs conform with business goals.
• Develop and test software & Identify and resolve any technical issues arising.

Eligibility:

• 3+ yrs of experience developing web applications using J2EE / Java.
• Possess knowledge and skills in software programming in Core Java, J2EE, Microservices-related technologies, Spring Boot, Spring MVC, Rest API, JavaScript, and XML.
• Experience developing enterprise-level web applications and RESTful APIs using Microservices.
• Experience in API Management & in using version control and CI / CD tools.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As a Senior Sales Manager, you will drive end-to-end sales in our overseas education loans vertical, reporting directly to the COO.

What you will do:

• Engaging with and monitoring the performance of the sales team
• Engaging with lending partners to identify roadblocks and resolving them
• Reviewing sales staffs’ performance through reports and other interactions, then developing or replacing staff to have a consistently high performing team
• Managing customer escalations and complaints
• Presenting regular updates to COO

What you need to have:

We are scouting for an experienced candidate who has worked in Brand Activation and has an experience in managing brand campaigns effectively to promote products to generate brand recall.

The candidate must have a proven credential in managing the vendors and executing events/activations meticulously to avoid any hiccups. 

We expect the candidate to also have deep understanding about the VM, In-branch branding collaterals, material and media types to efficiently implement the branch branding and manage the marketing collaterals requirements for internal stake holders.

Experience skills

• 6-8 years of experience in brand, activation, VM, negotiation, vendor management in CPG / FMCG / FMCD / BFSI. 
• Excellent knowledge of media types, printing and vendor network. 
• Understanding of conceptualization and execution of branding activities. 
• Proven track record in brand campaign strategies 
• In-depth knowledge of market catchment. 

Key Responsibilities

• Developing the regional activation strategy for the company in line with the company objectives.
• Planning and implementing regional promotional campaigns in alignment with the sales team.
• Manage and execute lead generation programs.
• Stakeholder alignment on activation setting & budget sharing/planning basis Calendar. 
• Co-ordinate new branch launches.
• Planning and managing small, medium and large format branch level channel partner engagement periodically in alignment with the stakeholder.
• Create value proposition for the product portfolios, on immediate and long-term basis
• Derive the regions budget for all marketing activation initiatives basis brand and business objectives in conjunction with the Brand Activation Lead.
• Scan the competitive and industry environment for potential consumer insights or marketing opportunities.
• Ensure brand compliance in all forms of communication.
• Leverage data analytics and martech tools to analyze sales, marketing, customer service, and competition trends.

Key performance Indication

On Time & In full Delivery Of:

• Ensure Budget compliance - Allocation vs actual spends, Billing Management & Vendor Management.
• Ground Activations, Catchment Visibility & Joint Business Activations - Planning, executing and monitoring on ground initiatives in line with Business objective. Initiatives focused in and around branch / micro branch catchment.
• Channel partner engagement, Branding Initiatives, Contests & R&R Meets - Planning and managing small, medium, large format and branch level channel partner engagement. End to end management of events.
• Large-scale activations – Planning, budgeting, Execution and monitoring all large-scale activations. 
• Activity Efficiency - Ensure achievement of Conversion per lead generation activity for all business. 
• Stakeholder Management – Ensuring stakeholder alignment and meeting on goal setting for all business.

Core Competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and   additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

Hiring for UK Education Campaign -

Interview process Remote.

Key Points for Job Seekers (Why should you join CogentHub)

Lead Generation;

No Sales;

Fixed Salary Date;

Home Drop facility (Pickup as per COVID Situation).

Paid Training Sessions;

Fixed shift timings / No stretch;

Fixed 6 days working

Daily & Monthly Incentives;

Best Pay package in the Industry.

Required:

Excellent English Communication Skills

Basic Computer Knowledge

Full Time Job in Voice Process

Preferred Experience 6 months to 1 Year in any International BPO domain

Job Descriptions:

• You have to deal with UK B2C customers for Lead Generation process.  

Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)

Attractive Salary Packages (Fixed Salary)

Salary on Time

Free Home Drop Facility (as per the Transport Boundary)
Huge  Daily & Monthly Incentives.
6 Days Working
 

Our Address:

Cogent Hub Private Limited

Udyog Vihar, Gurugram - 122016

Responsibilities

• Develop our products front end
• Optimize applications for maximum speed
• Collaborate with back-enddevelopers and web designers to improve usability
• Stay up-to-date on emerging technologies

Requirements

• 4 to 6 years of work-experience as a Front-end developer
• Experience in developing front end applications at scale
• Strong knowledge and experience with JavaScript ,CSS, Angular,AJAX and jQuery,react,node
• Experience in CSS preprocessor (SASS/LESS/COMPASS), CSS framework – Bootstrap.
• In-depth understanding of the entire web development process
• Knowledge of Wordpress theme integration Template customization
• Able to Write code as Per W3 validation Rules, Cross browser, Cross Device, and SEO Friendly