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Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding

their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow

the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their

queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other

relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills and Qualifications:

 Excellent communication, interpersonal, and negotiation skills. 

 Proven track record of achieving sales targets and identifying new business

opportunities. 

 Understanding of various insurance products and policies relevant to SMEs. 

 Providing customer service and building long-term relationships. 

 Well Experienced & Familiarity with the unique needs and challenges of SME

businesses. 

 Bachelor’s Degree.

About the job

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company & client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills And Qualifications

 Excellent communication, interpersonal, and negotiation skills.

 Proven track record of achieving sales targets and identifying new business opportunities.

 Understanding of various insurance products and policies relevant to SMEs.

 Providing customer service and building long-term relationships.

 Well Experienced & Familiarity with the unique needs and challenges of SME businesses.

 Bachelor’s Degree.

1.      Experience Requirements

Essential

·      10+ years of experience of Maintaining and Managing a Window Infrastructure environment

·      10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation

·      8+ years of experience of Exchange Server

·      5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.

·      5+ Previous experience within an Infrastructure Management role.

Desirable

·      Exposure to virtualisation technologies VMWare and HyperV

·      Exposure to virtualisation technologies such as Citrix

2.      Knowledge Requirements

Essential

·      10+ years of knowledge of Windows Server 2012 and above.

·      10+ years of knowledge of Active Directory and Group Policy

·      8+ years of knowledge of MS exchange 2013 and above

·      5+ years of knowledge of HLD/LLD design exposure

·      5+ years of knowledge of AWS, Azure Administration

Desirable

·      Knowledge of Citrix thin client & digital workspace.

·      Knowledge of System Centre suite applications.

·      Knowledge of patch management solution

3.      Skill and Competency Requirements

Essential

·      5+ years administration of maintaining an enterprise windows environment

·      5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.

·      5+ years of experience of automation techniques/tools using Powershell.

·      Strong interpersonal and communication skills (Oral & Written).

·      Ability to work independently in a team.

·      Good adaptability and flexibility.

·      Confidence and decision making.

Desirable

·      Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.