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Job Title: Business Analyst – Fintech Domain (Mumbai Only)
Location: Mumbai, India
Experience: 5 to 10 Years
Domain: Fintech (Commodity domain exposure will be provided)
Education: Graduate/Postgraduate from a Premium Institute (Tier 1 preferred)
About the Role:
We are looking for an experienced Business Analyst with 5–10 years of proven experience in the Fintech domain. This role is ideal for candidates who have a strong foundation in business analysis and are keen to be groomed into the Commodity domain. You will work closely with cross-functional teams to drive bespoke application development and deliver high-quality, domain-aligned solutions.
Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document detailed business and functional requirements.
- Work on bespoke application development – from requirement elicitation to testing and go-live support.
- Translate business needs into functional specifications and user stories.
- Participate in solution design, data mapping, and system integration discussions.
- Conduct UAT planning, execution, and post-production validation.
- Continuously identify process improvement opportunities and recommend solutions.
Required Skills & Qualifications:
- Bachelor's/Master’s degree from a Premium Institute (Tier 1 background preferred).
- 5–10 years of relevant experience as a Business Analyst in Fintech/Banking/Financial Services.
- Strong understanding of BA processes – requirement
Location Constraint:
- Only candidates currently based in Mumbai will be considered.
- Profiles from Pune or other locations will not be entertained.
Must Good to Have Details :
- Must have at least 1 year of experience on React Native along with architecture experience in Mobile Applications.
- Have strong knowledge of App UI design principles, patterns, and best practices
- Familiarity with native build tools, like XCode, Gradle, Android Studio IntelliJ, VsCode
- In-Depth Knowledge of React, React Native, TypeScript or JavaScript Redux, Hooks, ECMAScript (ES6, ES7 etc.), Node, NPM and iOS & Android Build systems
Must have :
- Understanding of REST APIs, the document request model, and offline storage and must have on React Native chart Library
- Working knowledge on Sending Notifications with APNs & FCM
- Experience working with Backend Web Services (like REST etc), Fetch API, and Axios and knowledge of Databases (Relational, Distributed etc.)
- Experience in integrating libraries like React Navigation, React Native, Firebase, Social Logins (Facebook, Google, Apple etc.), Push Notifications etc.
- Responsive layouts in both platforms in reactive native using Media Query & Flexbox
- Sound knowledge of Design Patterns like Creational, Structural, and Behavioral
Good to have :
- Working experience on third-party dependencies and debugging - dependency conflicts
- Must be able to integrate native code in react-native and expo Modules
- Able to generate builds for both IOS(.IPA) and Android (APK) Platforms and experience in hosting apps on respective Stores(AppStore, PlayStore).
- Professional Communication (written, verbal presenting)
- Open to learn and adapt to new technologies
- Go-getter, Result oriented Creative & Innovative approach
- Excellent Communication Skills
Project Management officer
The Job in short
As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.
Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.
Meet the job
Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.
You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.
How about you
● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;
● You have 3-8 years of work experience.
● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.
● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.
● Act as an escalation point of contact to clients in case of any major disruption to service.
● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.
● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.
● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;
● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
● You are very much hands-on and have the mentality to get things done;
● Proficiency in English is an absolute must since you will be dealing with clients across the globe;
● Additional local languages are most welcome;
● We are extra delighted if you have experience in the finance industry.
Requirement
Process : PhonePe Customer Service (Voice)
Shift Timing : Day Shift
Working Days : 6
Week Off : one rotational off
Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory
Good communication skills required
Salary :
Upto 18k
Rounds of Interview :
HR
Ops Round
V&A
Client Round
Note
Work from office
DOJ - 7th November ber.
Transport Boundaries:
Ghatkopar till Ambernath
Panvel till Chembur
Panvel till Thane
As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
- You will design and develop large scale distributed services.
- You will analyze and improve the efficiency, scalability, stability, and security of the platform as a whole.
- You will act as the primary owner of one or more components while driving innovation in your area of ownership.
- You will proactively research & evaluate new tools, technologies, and techniques to improve the value of the system.
- You will work with engineering leadership in solving and architecting solutions for challenging or complex development issues.
- You will work independently and handle dependencies with very minimal oversight.
- You will take initiatives in developing and maintaining integrations of best practices within the back-end.
- You will help identify systemic issues, performance bottlenecks and work on design/architect improvements.
- You have 2+ years of experience in product software development.
- You have designed and scaled up the system.
- You have a strong understanding of Data Structures and Algorithms.
- You are an incessant problem solver and tougher the problem gets, more fun you have.
- You have strong command in any one or more of the following languages: Python.
- You understand the business impact of your decisions.
- B2B
- B2C( International IT Sales )
- Knowledge of products and technologies and market conditions.
- Excellent communications
Work Ex 3 - 6 yrs
Qualifications Graduation (BE / B Tech / BCA/MCA/BSC) with specialisation in Computer Science is Preferred or B.E / B Tech
Notice Period - Immediate or max 20 days or candidates with BUY OUT OPTION
Targetted Sector / Industry - IT, Ecommerce / Product startups, Edu Tech companies
Location : Kurla Mumbai, willing to relocate (if your not from Mumbai)
Should have a high performance Laptop + Internet Connection(Currently to start working remotely)
About the Company uFaber is a well-funded EduTech startup, founded by serial entrepreneurs from IIT Bombay. Technology has changed almost every aspect of our life but the way we learn is still the same. We know that we have chosen a very complex and difficult problem to solve but if problem is not challenging, what's the fun! We are building a team of super smart and high IQ people
Skills Required :
1) Hands on experience in python - django / flask / django restful API frameworks
- Having worked as an individual contributor - developing the project / product end to end from scratch
- Having worked as a backed/fullstack developer
- Having worked on high user base products / apps(min 10 - 20k) users
- Having solved or worked on production issues after the product release
- Having lead a team of 2-4 developers(DESIRED, not mandatory)
2) Good understanding of HTML / CSS | SCSS / Javascript / jQuery, responsive web design using bootstrap
3) Basic understanding of MVC, JavaScript development (Angular is a big bonus)
4) Understanding of code versioning tools, such as Git
5) Management of hosting environment, including database administration (preferebly relational databases MySQL, Postgres, etc)
6) Strong theoritical and practical knowledge of the work - the fundamentals must be clear.
7) Smart, confident and good communication skills.
What you are suppose to do :
1. Plan and execute the long term development roadmap.
2. Code high quality web and mobile apps in django and angular.
Max CTC - 15 Lacs fixed
Work Ex 3 - 6 yrs
Qualifications Graduation (BE / B Tech / BCA/MCA/BSC) with specialisation in Computer Science is Preferred or B.E / B Tech
Notice Period - Immediate or max 20 days or candidates with BUY OUT OPTION
Targetted Sector / Industry - IT, Ecommerce / Product startups, Edu Tech companies
Location : Mumbai, willing to relocate










