Franchise Development Executive

Support Services Analyst

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Corporate Development team plays a vital role in spearheading initiatives that drive the company's go-to-market strategies. We help foster business growth, expansion and maturity by creating and delivering value to internal stakeholders and our growing partner and customer ecosystems. As part of our dynamic team, you'll collaborate with product, marketing, sales and partner alliance organizations to challenge conventions and deliver exceptional, high-quality product solutions.

Position Responsibilities

The Support Services Analyst will be part of the Support Services team which uses, top-of-the-line CRM tools like Sales force and other applications. The Support Services Analsyt in Deltek|Replicon is not only a Support professional, but also a good researcher, a tester and a consultant to both customers and product management.

• Resolve the Application Support queries and issues that have been handed over by the Associate Support Analysts (Tier 1) and ensure that all assigned requests are addressed within the time limit set by the Product Support Associate (Tier 1)
• Take ownership and responsibility of issues from start through to a successful resolution and follow the escalation process, to speed up the resolution.
• Effective and efficient working in partnership with other departments to prevent delay in resolution
• Applying technology in multiple ways to configure the product and helping the customer implement Replicons products. 
• Documenting customer interactions, troubleshooting steps, and resolutions accurately in our CRM system.
• Solid understanding of product limits and suggesting ways of improving the product
• Logically understanding the concepts of other SaaS based products for integration requests
• Proactively identifying trends or recurring issues and recommending process improvements or product enhancements to minimize future incidents.

Qualifications

• Any Bachelor's Degree
• At least 4 years of experience in software application support and/or infrastructure support
• Understanding of Web technology, basic networking, hardware knowledge and software applications
• Experience of Windows platforms including configuration e.g. configure software to connect to Internet application servers, SSO configuration, API, Webservices
• Understanding of SQL Server or Oracle database management systems.
• Excellent communication skills - verbal, written, listening skills and interpersonal skills
• Ability to communicate in a tactful, courteous manner and to deal with and resolve complex situations in a professional manner
• Ability to handle multiple tasks/projects simultaneously and effectively work individually or in a team environment
• Open to work in a 24/7 support environment

MEAN STACK DEVELOPER

About Us:

VegEase is an innovative and fast-growing company in the F&V and FMCG sectors, driving digital transformation through technology. We’re seeking an experienced MEAN Stack Developer to join our team and contribute to building efficient, scalable web applications. Familiarity with the Electron framework is a plus, as we value candidates who can help bridge web and desktop application solutions.

Key Responsibilities:

• Develop, test, and deploy scalable applications using the MEAN (MongoDB, Express.js, Angular, Node.js) stack.

• Collaborate with cross-functional teams to define and design new features.

• Optimize applications for performance, security, and scalability.

• Write clean, modular, and well-documented code that adheres to best practices.

• Work with RESTful and WebSocket APIs to ensure seamless integration with backend services.

• Troubleshoot and resolve technical issues throughout the development lifecycle.

• Build cross-platform applications using Electron (a plus) to bridge web and desktop environments.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.

• 4+ years of hands-on experience with the MEAN Stack.

• Strong proficiency in front-end development with Angular and back-end development with Node.js and Express.js.

• Experience with MongoDB, including schema design and query optimization.

• Familiarity with Electron framework is a plus.

• Proficient understanding of code versioning tools, such as Git.

• Knowledge of cloud services like AWS or Azure is advantageous.

• Ability to work effectively in a team and independently.

• Excellent problem-solving skills and attention to detail.

Nice to Have:

• Experience with desktop application development using Electron.

• Knowledge of microservices architecture and containerization (Docker).

• Experience with CI/CD pipelines and Agile development methodologies

Key Responsibilities:

●    Software Development: Iteratively and incrementally design, develop, test and maintain applications and services using C# and .NET.

●    CI/CD Pipelines: Develop, maintain, and optimize continuous integration and continuous delivery pipelines using GitLab, Devtron and Kubernetes.

●    Teamwork and Pair/Mob Programming: Engage with developers, operations, and team members via pair or mob programming sessions to ensure the highest quality product delivery.

●    Containerization: Contribute to the push toward full containerization and zero-downtime deployment goals

●    DevOps Practices: Implement and maintain infrastructure as code (IaC) using tools such as bicep and Terraform.

●    Monitoring and Logging: Implement and manage monitoring, logging, and alerting solutions using tools like OpenTelemetry, Prometheus, Grafana to make our products more supportable.

●    Design and Architecture: Contribute to on-going discussion of our evolving software design and architecture.

●    Cloud Management: Assist in managing and optimizing our private cloud infrastructure (VMWare Tanzu) to ensure high availability, scalability, and efficient resource usage.

●    Security: Implement security best practices and ensure compliance with relevant regulations and standards.

●    Automation: Identify opportunities for automation to improve efficiency, reduce manual efforts and deskilling in deployment, testing and maintenance tasks.

●    Troubleshooting: Diagnose and resolve infrastructure and application issues promptly and effectively.

●    Documentation: Create and maintain comprehensive documentation for applications, infrastructure, processes, and procedures.

●    Continuous Improvement: Advocate for and implement best practices promoting a culture of continuous improvement.

Qualifications:

Minimum of 5 years of experience in software development, particularly with C# and .NET.

Must have skills:

●    Strong knowledge of C# programming language and .NET stack

●    Familiarity with CI/CD tools and practices, including TDD.

●    Understanding of DevOps principles

●    Strong collaboration and communication skills.

Nice to have skills

●    Familiarity with containerization and orchestration tools like Docker and Kubernetes is a plus.

●    Knowledge of infrastructure as code (IaC).

●    Experience in scripting languages such as Python, Bash, or PowerShell is a bonus.

●    Excellent problem-solving skills and attention to detail.

●    Experience with pair/mob programming.

●    Understanding of networking concepts and security best practices.

Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/ Location: Vijayawada, Andra Pradesh Language: English & Hindi Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Responsibilities: • Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. • Oversees the sales squad's initiatives to reach objectives and generate realistic, consistent outcomes. • Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. • Guides sales perso

As a Senior Technical lead you will be a member of a software development team building innovative new features for the application. Lead the team as Senior Full Stack developer

Primary Job Responsibilities:

• Inherit a well-architected, clean, and robust codebase built with .NET Core 5.x, and JavaScript and Angular
• Evaluate and implement new libraries and components
• Ensure best practices are followed in the design and development of the application Contribute to and help manage our open-source libraries
• Strong knowledge of C# and .NET Core, JavaScript, Angular
• NoSQL databases (MongoDB)Real-time web applications (Web Sockets / SignalR)
• Containerization technologies (Docker, Kubernetes) Swagger /OpenAPI Initiative
• Strong knowledge of design patterns and practices
• Experience in non-Microsoft tech stacks as Node, Python, Angular and others are also crucial components of Source Control - GitHub Unit / Performance / Load Testing
• Experience with Continuous Integration - Jenkins/Travis/Circle/etc.
• Experience working in Agile Environments - JIRA/Slack
• Working knowledge of SAAS Architecture and Deployments - AWS/Google Cloud/etc.

Location: Pune (Work from home till Pandemic)

Skills: Java, Spring, Hibernate, MySQL,

Backend Skills – Java Spring Boot, JSP, MySQL, Document DB

Frontend Skills – ReactJS

Good to have ( Not Mandatory ) – Python.

Job Description:

• Hands on experience in designing and developing applications using Java
• Hands on experience in Spring, Hibernate, Micro-Services and MySQL
• Object Oriented analysis and design using common design patterns.
• Familiarity with build tools like Maven
• Proficient understanding of code versioning tools, such as Git
• Experience in Java Development
• Good to have experience or Basic knowledge in ReactJs but not mandatory