11+ Expect Jobs in India

Responsibilities & Duties: Making Call to Customers, Maintaining the Database, Online Sales

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

JobDost is promoted by JetSynthesys. 

JetSynthesys:

A digital ecosystem with products spanning across ITES, Personalized Entertainment, Telecom & Digital Media. Over 400 employees, headquartered in Pune, with offices in Mumbai, Bangalore, Tokyo, Singapore, London, New York, Los Angeles & San Francisco.

We are bridging the world, together with you. JetSynthesys was formed with the driving purpose to enrich the lives of all Indians. We passionately keep our finger on the pulse of the shifting trends and the needs of the Indian people as well as the western world. We take pride in being agile and strategic, helping to generate and provide support structures for these different worlds to connect. And we do this all in the name of sharing and cultivating culture to reveal rewards for everyone.

JobDost:

An IT product, service & staffing company. A platform to Hire Techies, offering curated services to Tech companies to optimize their recruitment process powered by E-Recruitment portal.

As a Tech Lead - MERN Stack Development, we are looking for programming geeks who are proactive and passionate about technology, coding and with 5 years of engineering experience to help us build our world-class Team of MERN Stack Developers.

What you'll do:

• Lead and mentor a team of developers on MERN Stack
• Conduct regular reviews on code and share best coding practise and all aspects of development cycle
• Work closely with the leadership team on team performance & development

Who you are:

• 5+ years of Hands-on technical expertise
• Must have relevant experience in designing, building, maintaining, and extending large-scale production systems
• Must have Strong basic Knowledge about each MERN Component - MongoDB, Express, React.js, Node JS
• Proven leadership skills: courage to challenge with candour, motivate and inspire team members
• Strong interpersonal and communication skills, for both technical and non-technical audiences
• Bonus if you have: Experience with AWS / Git, Prior Open-source contributions. Experience building responsive designs

Job Role: Full Time

Location: Remote/ If Required need to travel to Bangalore.

1. Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.
2. Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
3. Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
4. Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
5. Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
6. Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
7. New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.
8. Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.
9. Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
10. Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.

Requirements:

1. Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
2. Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.
3. Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
4. Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
5. Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.
6. Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.
7. Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

Job Description: 

We are seeking an experienced React Native Developer with over 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile development, particularly with React Native, and a passion for creating high-quality, scalable applications. You will play a key role in the development and maintenance of our cross-platform mobile applications, ensuring seamless integration with our web solutions and a superior user experience.

Key Responsibilities:

• Mobile Development: Develop, maintain, and optimize React Native applications for both iOS and Android platforms.

• Integration: Work closely with back-end developers to integrate mobile applications with APIs and other services.

• Collaboration: Collaborate with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver a cohesive product experience.

• Performance Optimization: Ensure the performance, quality, and responsiveness of applications by identifying bottlenecks and implementing solutions.

• Code Reviews: Conduct code reviews and ensure adherence to coding standards, best practices, and company guidelines.

• Testing: Write and maintain unit and integration tests to ensure the reliability and robustness of the application.

• Documentation: Create and maintain technical documentation for code and APIs.

• Stay Updated: Keep up with the latest industry trends and technologies, and continuously improve the development process.

Qualifications:

       •  Education: Bachelor's degree in Computer Science, Software Engineering, or a related field        (or equivalent work experience) 

• Experience: 4+ years of experience in mobile development, with at least 3 years of hands-on experience with React Native.

• Skills: Proficiency in JavaScript and strong experience with React Native, including working with state management libraries (such as Redux or MobX) and navigation libraries.

• Platform Knowledge: Solid understanding of mobile development for both iOS and Android, including platform-specific considerations.

• Performance: Experience with performance optimization techniques for mobile applications.

• Version Control: Familiarity with version control systems (e.g., Git).

• Collaboration: Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders.

• Problem-Solving: Strong problem-solving skills and attention to detail.

Preferred Skills:

• TypeScript: Experience with TypeScript for type safety and better code maintainability.

• UI/UX Understanding: Familiarity with UI/UX design principles and ability to collaborate effectively with designers.

• Back-End Knowledge: Basic understanding of back-end technologies and APIs to facilitate seamless integration.

• Testing Frameworks: Experience with testing frameworks such as Jest or Mocha.

• CI/CD: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.

• App Store Deployment: Experience with deploying applications to the Apple App Store and Google Play Store

• Manage relations with existing clients, make client reports and quotations.
• Onboard new clients on our mobile application and maintain a healthy relation with them by catering to every infrastructural material and other requirements
• Set up and conduct business collaboration meetings with companies and our suppliers.
• Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.
• Convert leads to business with lead generation, customer interaction, and persuasive skills
• Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.
• Communicate with various target groups, understanding their needs, maintaining relationships 
• Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.
• Work with the internal product and management teams to increase sales opportunities for the organization

Executive – Customer Success (for a leading SaaS Product)

About Sulekha.com

Sulekha is one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a powerful need fulfillment and monetization platform that generates qualified, parameterized leads to local service SMBs every day in 40 cities. Sulekha’s unique, scalable digital platform, stapled to an expanding digital-mobile-local opportunity, has positioned it to serve in 24,000+ location-categories for purchase-oriented users (24+ M user needs p.a.) and growth-oriented businesses (2+ M active local businesses).

About Pro-Manage

Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a Sulekha brand initiative.

Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more.

Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs.

Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities.

Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years.

Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).

Job Description & Expectations

We are looking for an executive to help a portion of the 65,000+ customers of Sulekha achieve tangible business outcomes. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. This portfolio will be managed by the Pro-Manage SME product of Sulekha.

Pro-Manage Boost operations

a. Profile Enrichment of existing and new customers of Sulekha who want to enhance their presence in Google, Bing, Facebook and others as we add on, by working on their profile content.

b. Deliver on KYC and 8 vectors of digital presence that include posts, photos, videos directions, keywords to enhance the value of customers trying the Sulekha Pro-Manage Boost product

c. Email, Phone call and WhatsApp engagement with customers to obtain content and optimize the Google listings & on other platforms.

d. Closely work with cross functional teams including central design team, central keyword research team and marketing teams to deliver value.

e. Pro-mange Dashboard Training supporting the customer to understand the dashboard.

f. Performance Management for the customers, analyzing the profile performance sharing the reports and insights with the customers and recommend changes to enhance the profile.

Education, Professional and Personal Attributes

· B.Tech/BE/B.Sc. graduation is preferred

· Excellent communication skills, with good knowledge in Hindi and 1 regional language. This is mandatory to help with category expertise

· Good analytical knowledge including working knowledge of all Microsoft tools and awareness of digital advertising tools like Google, Facebook is preferred

· Min. 1 year of experience in digital marketing including interacting with customers will be preferred

· Should possess an innate love of data and ability to see new patterns that impact business

· Positive, initiative driven and passionate about digital marketing

· Result oriented, entrepreneurial, and self-motivated

· Ambitious and flexible

Other aspects

· Reporting to Pro-Manage SME vertical lead

· Must be based out of Chennai with no travel involved

· All days are working from office – no WFH envisaged as of now

What Pro-Manager Offers You

· Opportunity to develop cutting-edge digital SaaS business development expertise

· Develop competence in marketing, product development, customer success and technology

· Highly entrepreneurial and aspirational work environment that inspires and challenges

· Collaborative and fun work environment

· Learning and development program to help you develop skills

· Well-define career path and progression tracking

· Progressive, nurturing and respectful work culture

· Attractive compensation plus incentives

If you are a tech-savvy who loves teaching for others, looking for fixed income with flexible working basis? This opportunity is made for you. We are looking for Course Author to develop online courses. As a course developer will help in developing and recording (voice only) one or more of the following areas:

• Windows Server 2019
• VMWare vSphere 6.x
• Professional Cloud Security Engineer Certification
• Certified Kubernetes Application Developer (CKAD)
• Android Q
• Certified Kubernetes Administration
• Tableau Server 2019.x Administration
• Troubleshooting Docker
• React Native for the Impatient

Required skill:

• Fluency in the English language with a clear accent. Excellent
• communication skills, especially voice communication.
• Sufficient knowledge about the course subject according to the course level.