Performance Marketing Manager - B2B Domain

Job Title: QA Engineer – WebUI Automation (WebdriverIO) Location: Remote (India)

Work Hours: Full-time, UK Hours

About BigRio:

BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We specialize in delivering advanced software solutions that include custom development, cloud data platforms, AI/ML integrations, and data analytics. With a diverse portfolio of clients

across industries such as healthcare, biotech, fintech, and more, BigRio offers the opportunity to work on cutting-edge projects with a team of top-tier professionals.

Job Description:

BigRio is seeking a highly skilled and detail-oriented QA Engineer with a strong background in WebUI testing and automation using WebdriverIO. The ideal candidate will be passionate about ensuring software quality and possess experience working in agile, fast-paced

environments. You will play a key role in our QA team, designing and executing test strategies for modern web applications.

Key Responsibilities:

·        Design, develop, and execute automated test scripts using WebdriverIO

·        Perform functional, regression, and UI testing across web-based applications

·        Collaborate closely with developers, product owners, and other QA engineers to ensure test coverage and quality standards

·        Develop and maintain robust test automation frameworks

·        Identify, document, and track bugs using test management and issue tracking tools

·        Review product requirements and technical documentation to write effective test cases

·        Contribute to the continuous improvement of QA processes and best practices

Required Skills & Experience:

·        3+ years of experience in QA with a focus on WebUI automation testing

·        Strong hands-on experience with WebdriverIO and related automation frameworks

·        Proficient in JavaScript/TypeScript for test automation

·        Familiarity with CI/CD pipelines and integration of automated tests

·        Experience in working with tools like Jenkins, Git, JIRA, and test management tools

·        Solid understanding of software QA methodologies, tools, and processes

·        Excellent analytical and problem-solving skills

·        Strong verbal and written communication skills

Nice to Have:

·        Experience with other testing tools like Selenium, Cypress, or Playwright

·        Knowledge of BDD tools like Cucumber

·        Exposure to cloud-based test execution platforms (e.g., BrowserStack, Sauce Labs)

Responsibilities:

• Collaborate with the project team to gather requirements and understand user needs.
• Design and develop web applications using the MERN stack.
• Write clean and efficient code for both the front-end and back-end.
• Ensure the creation of responsive and cross-browser compatible web applications.
• Optimize applications for speed, performance, and scalability.
• Debug and troubleshoot issues, and participate in code reviews.
• Develop and maintain RESTful APIs for front-end interactions.
• Integrate third-party libraries and APIs when required.
• Keep up-to-date with the latest web development trends and best practices.
• Conduct unit and integration testing to ensure code quality.
• Collaborate with team members and stakeholders to meet project deadlines.
• Document code and technical specifications.
• Participate in knowledge sharing and continuous learning within the team.

Requirements:

• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
• A minimum of 2 years of hands-on experience as a MERN Stack Developer.
• Proficiency in Node.js and Express.js for building the back-end of web applications.
• Strong knowledge and experience in React.js for front-end development.
• Expertise in MongoDB for database design and management.
• Strong understanding of JavaScript, ES6+
• Familiarity with RESTful API development and integration.
• Ability to work with HTML, CSS, and responsive design principles.
• Experience with version control systems, such as Git.
• Problem-solving skills and an aptitude for learning new technologies.
• Strong communication and teamwork skills.

Roles and Responsibilities

· Supports customers by providing helpful information,

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Answering questions, and responding to complaints.

· Maintaining a pleasant work environment for your team

· Conducting quality assurance surveys with customers and providing 

feedback to the staff.

· Possessing excellent product knowledge to enhance customer suppor

· Handling Customer concerns and complaints in a timely manner

· Informing Customers of upcoming promotions, offers, updates and 

much more

· Courier Tracking, contacting courier people, give a feedback to 

customer

· Semi Voice process

Roles and Responsibilities:

- Understands the value of digital influence or a digital influencer themselves.
- Whether on YouTube, Instagram, Facebook or other platforms, s/he will create relationships with content creators and work with them from negotiation to posting.

- Test new ideas, manage own projects and budgets, always look for new ways to grow the number.

- Identify, on-board, train, track and manage brand influencers across social and digital media platforms.

 -Implement engaging influencer and brand ambassador campaigns using research, competitive analysis, brand standards and social/digital media best practices.

-Develop and execute influencer marketing strategies and creative campaigns

- Keep abreast of emerging trends, technologies, and influencers

- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels

• Develop detailed test strategy and test plans for various features at the functional and system level.
• Be a gatekeeper for the quality of any product going out in the market from Rapido including customer experiences.
• Integral members of SDLC right from product requirements gathering phase to design reviews till the delivery of the product.
• Maintain a staging environment to effectively verify and validate the products.
• Ensure comprehensive test coverage by preparing a detailed capability matrix to map features to the functional requirements of the test plan and for defining the acceptance criteria.
• Effectively develop an automation to improve efficiency/productivity.
• Expertise in developing automation framework for mobile apps, web UI, APIs using appropriate open source tools like Appium, Selenium, SOAP UI, Rest Assured etc.
• Fluent with OOPS concepts and any one programming language like Java, Python etc.
• Cover all dimensions of Rapido’s product which includes features/functionality, scale/load, usability, and performance.
• Hands on experience in CI/CD driven test processes is an added benefit.
• Analyze defects to assess the severity and prioritize them for development to fix.
• Work with software developers to tune code and track all problem reports to closure. Analyze test results to ensure functionality and recommend appropriate action.
• Mentor QAs within the team.

• Graduation/Masters in computer science
• 2-7 Years of relevant experience

• Round 1 – Technical Interview 1
• Round 2 – Technical Interview 2
• Round 3 – Managerial Round
•  Round 4 – HR Round

- Working on Architecture and Standards team to validate designs and standards.

- Perform coding, bug verification, unit testing, and integration testing.

What You’ll Do:

• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
• Ensuring the adequacy of sales-related equipment or material
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Ensure adherence to laws and policies
• The focus for the Sales Operation Manager is to align the Sales team effort to quarter objective and contribute to the outcome.
• The position requires a complete understanding of the business-to-business sales cycle and ability to use knowledge to increase efficiency and effectiveness.
• Coordinate integration of the sales methodology and content usage into the company’s CRM/  automation application. Explore data management platforms to increase efficiency
• Analyse sales data and creates processes to drive accurate 30-60-90 Day forecasting & funnel management.
• Update & manage the sales content portfolio in conjunction to Product & Marketing initiatives , introduce & improve methods to deliver content to the sales team which are handed out to the market

Who You Are

You are an enthusiastic person and people manager with the ability to teamwork, collaborate their skills and be a supportive team member . You appreciate that “done” is better than “perfect” and find entrepreneurial ways to persevere through obstacles. You manage Cross-functionally, but still move fast to get things done. You believe in the vision of WorkAmp while striving for continuous and ongoing sales efficiency and quality improvements to provide the best Office Solutions for our members. You also have the following:

• Proven experience as a sales coordinator or in other administrative positions will be considered a plus;
• Experience in Sales Operations in the past
• Good computer skills (MS Office)
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• A team player with high level of dedication
• BSc/BA in business administration or relevant field; 
• certification in sales or marketing will be an asset