11+ confluence Jobs in Kolkata | confluence Job openings in Kolkata

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.

JOB DETAILS:

Job Role: RM Corporate Sales

Industry: Insurance

Function: Sales/Business Development

Working Day: 6

Work Mode: ONSITE

Salary: Best in Industry

Experience: 4-10 years

Location: Delhi, Mumbai, Chennai & Kolkata

Required Skills: Corporate Insurance Sales Expertise, Business Development & Lead Generation, Insurance Product Knowledge, Negotiation & Client Advisory, Relationship & Account Management

Criteria:

• Looking for Local candidates only.
• Need candidate from Insurance broking companies or from corporate banking who is handling Corporate salary accounts only.
• 4 to 10 years of experience in corporate insurance sales, insurance broking, or general insurance
• Proven track record in acquiring and managing corporate clients
• Hands-on experience in generating leads and closing corporate insurance deals
• Strong expertise in general insurance products (Fire, Property, Liability, Marine, Engineering, Group Health, etc.)
• Direct experience in advising corporate clients on risk management and insurance solutions
• Ability to prepare and present proposals to senior stakeholders (CFOs, Risk Managers, HR Heads)
• Experience in negotiating premiums, coverage terms, and policy conditions with insurers
• Proven capability to achieve assigned revenue, premium, and acquisition targets
• Strong experience in managing policy renewals and premium collections
• Demonstrated ability in cross-selling and upselling insurance products
• Experience in coordinating with insurers and internal teams for policy placement
• Sound knowledge of IRDAI regulations and insurance compliance requirements
• Excellent communication, presentation, and negotiation skills
• Ability to independently manage client relationships and meet business targets

Description

Qualifications & Experience:

• Bachelor’s degree in business, Finance, Marketing, or related field (MBA preferred)

• 4 – 10 years of experience in corporate insurance sales, insurance broking, or general insurance

We are looking for experienced professional responsible for acquiring, managing, and growing corporate clients by providing insurance broking solutions tailored to their risk management needs. The role involves identifying business opportunities, advising clients on appropriate insurance coverage, negotiating with insurers, and ensuring long-term client relationships.

Key Responsibilities:

Business Development & Sales

• Identify and develop new corporate clients across industries such as manufacturing, IT, logistics, healthcare, and infrastructure.

• Generate leads through networking, referrals, cold calling, and market research.

• Achieve assigned revenue, premium, and client acquisition targets.

• Prepare and deliver presentations and proposals to corporate decision-makers (CFOs, Risk Managers, HR Heads).

Client Relationship Management

• Act as a trusted advisor by understanding client business risks and insurance requirements.

• Maintain strong relationships with existing corporate clients to ensure renewals and cross-selling opportunities.

• Conduct regular client meetings and policy reviews.

Insurance Placement & Advisory

• Analyze client risk profiles and recommend appropriate insurance solutions such as:

   o Fire Insurance

   o Property & Engineering Insurance

   o Liability Insurance

   o Marine Insurance

   o Group Health & Employee Benefits

• Coordinate with internal teams and insurers to place policies on competitive terms.

• Support negotiations on premiums, coverage terms, deductibles, and claims handling arrangements.

Renewals & Cross-Selling

• Manage policy renewals by ensuring timely documentation and premium collection.

• Identify opportunities for upselling and cross-selling additional insurance products.

Market & Insurer Coordination

• Build and maintain relationships with insurance companies and underwriters.

• Stay updated on market trends, new insurance products, and regulatory changes.

Compliance & Documentation

• Ensure compliance with IRDAI regulations and internal company policies.

• Maintain accurate sales records, client documentation, and MIS reports.

Key Skills & Competencies

• Strong corporate sales and negotiation skills

• Sound knowledge of general insurance products and broking practices

• Excellent communication and presentation abilities

• Client-focused and solution-oriented approach

• Ability to work independently and meet targets

• Relationship management and networking skills

Key Performance Indicators (KPIs)

• Premium and revenue targets achieved

• Number of new corporate clients acquired

• Renewal retention ratio

• Cross-sell and upsell contribution

• Client satisfaction and relationship strength

Location: Kolkata Work Days: Monday – Saturday Educational Qualification: Graduate in any discipline (Business/Marketing preferred) Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives) Reporting Team: Reports to Sales Manager / Business Development Head Experience: 6+ months of experience

You Are a Great Fit If You Are:

 A recent graduate or have up to 2 years of experience in B2C inside sales or telesales.

 Fluent in English, confident on the phone, and persuasive in communication.

 Motivated by targets and performance-linked rewards.

 Quick learner, coachable, and enthusiastic about working in a fast-paced startup environment.

 Familiar with CRMs and Excel (or a fast learner)

1. Research, Implementing, Monitoring, and Report on Organic search

2. Keyword research and mapping

3. Content writing and optimization

4. Link-building outreach campaigns

5. Acquire backlinks

6. Editorial negotiations

7. Maintaining SERPs

8. Work on standard and current SEO practices

9. Auditing existing website

10. Recommend changes to website architecture, content, linking, and other factors to improve

SEO positions for target keywords

11. Work on SEO reporting

Skills & Requirements

1. Excellent written and verbal communication skills

2. Knowledge of technical aspects of search engines, search algorithms, ranking factors etc.

3. Demonstrated knowledge of SEO skills like on-page SEO, website analytics.

4. Strong operational excellence in link building – NOT outdated practices like (directories,

bookmarking, etc.)

5. Knowledge of outreach to editors to form collaborations for publishing our content on their

portal – this is a must have. Candidate to show clear experience of achieving this in this past

employment.

6. Strong experience in the use of Google Analytics and Google Search Console

7. Ability to solve problems and identify opportunities through data analysis and critical

thinking

8. Strong attention to detail, excellent organizational skills, and ability to manage multiple

projects and responsibilities

9. Agency background preferable

CTC

20,000/- p.m. to 30,000/- p.m.

What You'll Do:

• Lead our business development team and steer us toward growth.
• Build business channels - one or many - Online Bidding, LinkedIn Sales Navigator, Email Marketing, Referral Marketing and Personal network & connections.
• Hunt down high-quality leads, guide the sales process, and seal the deal like a pro.
• Become the ultimate client champion—nurturing relationships and turning one-time clients into repeats.
• Collaborate with our developers, creatives and marketeers to craft bespoke solutions for clients.
• Stay ahead of the curve with market insights, competitor moves, and fresh growth ideas.

What You Bring:

• Leadership experience in a creative or web development company.
• A track record in business development and lead generation across multiple channels.
• Stellar communication, negotiation, and relationship-building superpowers.
• The ability to manage and inspire a team to crush their targets.

Why Join Us?

• Work with top-tier brands like ITC, Tata, Marico, Aditya Birla, etc.
• Be part of a fun, creative, and growth-driven environment where your ideas matter.
• Competitive salary with best performance-based incentives.

Job Description

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships, and booking flight tickets.

Job Requirements

Proven 1-year experience in sales, preferably in an international outbound calling/ Sales environment.

Benefits

• Paid Training
• IATA Certificate
• Cab Facility
• Incentives

Responsibilities:

• Work on design and develop scalable solutions using efficient Design Patterns
• Adept in handling Non-functional requirements (performance etc.)
• Excellent aesthetic capability with UX designing and development experience
• Have a good understanding of all aspects of the application like rendering big datasets, fetching data using and authentication.
• Identify improvement areas within the application and work to implement the same
• Flexibility in adapting to team requirements

Requirements:

• Comprehensive knowledge of UX and responsive UI design with an emphasis on intuitive design
• Ability to write cross-browser and standards-compliant code that meets flexibility, scalability, and performance requirements
• Highly skilled at front-end engineering using a client-side technology stack including AngularJS, JQuery, HTML, CSS
• 5+ experience in Angular developing responsive Single Page application
• Experience working with REST API
• Experience working with JSON
• Experience with SVN/Git, Node.JS
• Knowledge of Agile and/or SCRUM methodologies
• Dedicated, self-driven and willing to take responsibility and ownership of the application
• Strong Problem identifying and solving ability and excellent communication skills

Job Type: Full Time, Onsite

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time