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· Prior experience of statistical modelling techniques, AI/ML models etc. will be value add
· Working knowledge of reporting packages (Business Objects, QLIK Power BI etc.), ETL frameworks will be an advantage.
· Knowledge of statistics and experience using statistical packages for analysing datasets (MS Excel, SPSS, SAS etc.)
· Experience on Python, R and other scripting languages is desirable, but not must
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
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About us:
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educator and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
Note - Malayalam, Telugu, and Kannada speaking candidates apply only!
Work from office (Noida) till probation period, post which remote work.
What you will do?
- Discover/ connect/ pitch/ onboard niche e-learning content creators in the universe
- Come up with out-of-the-box strategies to engage with potential content creators using various channels in a cost-effective manner
- Help customers understand and imagine the possibilities and potential that our platform provides to them
- Be proficient in conducting live demos and resolving any technical queries that the customers might have
You should apply if you
- Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
- Are multi-tasker, critical thinkers, and tactical executioners
- Have worked with different teams and stakeholders and built strong customer relations
- Have worked with high-growth start-ups for a year or longer
- Have excellent communication and interpersonal skills
Work from office (Noida) till probation period, post which remote work.
hiring for Global consulting firm
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Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
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Need experience with transport cost sheet along with logistics planning.
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Basic knowledge about transport management system, different truck types, transport automation and technology is essential
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He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
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He/She will solve transport / logistics cost sheet in logistics domain
Designation - Business Development Manager
Company Name - Sloshout
Company Location - New Delhi, Connaught Place
Company Website - www.sloshout.com
Salary Range - ₹25,000 - ₹45,000 per month + Incentives (Rs.8000 to Rs.55000 per month)
About Role:
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. The candidate must be at the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Job Responsibilities:
- Convince and onboard new Venue clients every month by selling subscription packages.
- It will be a hardcore On-Field B2B Sales Job.
- Develop a growth strategy focused on financial gain.
- Self-generate leads and builds effective pipeline of prospective clients to meet monthly set targets.
- Conduct research to identify new markets and client needs.
- Promote the company’s value add subscriptions to onboarded venue clients.
- Document sales contracts and ensure adherence to law-established rules & guidelines
- Keep records of sales, revenue, invoices, etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing clients.
- Develop & Train entry-level staff into valuable salespeople.
Requirements:
- Male Candidate with 3-5 years of Work experience as a BDM, Sales Executive, or any relevant role
- Own Conveyance – 2 Wheeler/4 Wheeler (Fuel will be reimbursed)
- Proven sales track record
- Proficient in MS Office
- Proficient in oral and written - Hindi & English
- Market/Industry knowledge
- Ability to build rapport, Good Communication and negotiation skills
- Time management and planning skills
- Full-Time Graduate/Post Graduate
We are looking for a result-driven Business Developer to actively seek out and engage
customer prospects. Provide complete and appropriate solutions for every customer in
order to boost top-line revenue growth, customer acquisition levels and profitability.
Job Responsibilities:
● Conduct market research to identify selling possibilities and evaluate customer needs
● Actively seek out new business/sales opportunities through networking and social
media
● Set up meetings with potential clients and listen to their wishes and concerns
● Prepare and deliver appropriate presentations on products and services
● Create frequent reviews and reports with sales and financial data
● Participate on behalf of the company in exhibitions or conferences
● Collaborate with team members to achieve better results
● Gather feedback from customers or prospects and share with internal teams
● Maintain positive relationships with clients by providing support, information, and
guidance; researching and recommending new opportunities; recommending profit
and service improvements.
● Achieve agreed upon sales targets and outcomes within schedule.
● Coordinate sales effort with team members and other departments.
● Analyze the territory/market’s potential, track sales and status reports.
● Reach out to customer leads.
● Continuously improve through feedback
Requirements:
● Proven work experience of 1+ years as Business/Sales representative in Digital
Agency/Technology Agency.
● Familiarity with BRM and CRM practices along with the ability to build productive
business professional relationships
● Highly motivated and target driven with a proven track record in sales
● Very High Proficiency in English
● Excellent knowledge of MS Office
● Thorough understanding of marketing and negotiating techniques
● Fast learner and passion for sales
● Self-motivated with a results-driven approach
● Aptitude in delivering attractive presentations
2.Prepares work to be accomplished by gathering information and materials.
3.Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
Specialized in Mobile application Development. (MC1)
- PHP Web Development experience - Core PHP and PHP frameworks.
- Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}
- Should have positive and adaptive behavior. Strong knowledge of the common PHP or web server exploits and their solutions
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Understanding client requirements & functional specifications
- Developing and maintaining dynamic websites and web applications
- Ensuring foolproof performance of the deliverable
- Must be proficient in PHP, MySQL, CSS, HTML, JavaScript, AJAX, XML
- Experience with Joomla, WordPress, Drupal, Magento would be added advantage.
- Must have the capacity to work independently and as a part of a team
- Eager to learn new web technologies
1. At least an undergraduate degree in Computer
Science, Engineering, preferably from IITs/Top RECs.
2. 1-4 years of experience at cutting edge organisations
or startups.
3. Extensive experience in developing mobile apps using
Android SDK with proficiency in Core Java and design
patterns.
4. Experience with e business/e commerce applications
and business environment is a must.
5. Any experience with internet companies will be a plus.
6. Great understanding of Android development SDK and
Kotlin.
7. Expertise in Core Java with solid OOD principles and
design patterns.
8. Good grasp of algorithms, design patterns, memory
management and multithreaded programming.
9. Conversant with JSON, XML, Web services API.
10. Experience with SaaS platforms for mobile
development like Analytics, Push Notifications, Cloud
Storage, Ad Networks, etc.
11. Hands-on experience with Android's debugging, unittesting, memory and performance optimization tools.
12. Great people skills