5+ Bug tracking Jobs in Bangalore (Bengaluru) | Bug tracking Job openings in Bangalore (Bengaluru)
Apply to 5+ Bug tracking Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Bug tracking Job opportunities across top companies like Google, Amazon & Adobe.
1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable
at Truemeds India
True medicines at true prices!
Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range.
Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate.
What you will be doing:
- Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
- Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
- Create and maintain product-related documentation, internal and external
- Debug user issues and create reproducible test cases for engineers to resolve
- Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
- Understand user goals and their desired outcome from using the product.
- Document use cases and feature requests
What we are looking for:
- Previously done customer support role. Preferably technical customer support
- You're data-driven and analytical
- Excellent follow-up skills with great attention to detail
- You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
- You have a highly structured work approach, the ability to manage multiple activities in parallel
- Good communication skills: English / Hindi / Marathi / Bengali
Location:
- Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
- Kasba Industrial Estate - Kolkata
- Naraina Industrial Area Phase 1 - Delhi
Timings:
12.00 PM to 9 PM
Working Structure:
In-Office: Monday - Saturday
Remote: Sunday
1 Weekly off, 2 Monthly offs.
Joining:
Immediately.
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents
Responsibilities and Duties :
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability. Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
Requirements:
- Minimum 1 year of relevant experience.
- A Bachelor's degree in Computer Science or a related field.Up-to-date knowledge of software test design and testing methodologies.
- Working knowledge of test techniques and compatibility with various software programs.
- Working knowledge of programming.
- Excellent communication and critical thinking skills.
- Good organizational skills and a detail-oriented mindset.
Disruptive Electronic Accessories Brand
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Creating test plans, write test cases, and other QA documents based on platform software requirements and specifications
- Performing hands-on testing of platform/ embedded software
- Automating test cases and processes using Python
- Filing and tracking bugs from opening to closure after verification
- Reporting defects and following-through as necessary to complete the testing cycle
- Providing timely status updates and assisting the team in making decisions about release-readiness
- Testing of Alexa audio products and Wifi, Bluetooth products
- Testing of TWS and Wearable(Fitness band, Watch)
What you need to have:
- BE / BTech; Specialisation in Electronics engineering or Computer Engineering
- Experience of 1 to 3 years in Quality Testing of embedded software
- Knowledge of Python, Test automation and bug tracking
- Excellent understanding of Alexa, Wifi, Bluetooth and wearables testing
Disruptive Electronic Accessories Brand
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Creating test plans, write test cases, and other QA documents based on platform software requirements and specifications
- Performing hands-on testing of platform/ embedded software
- Automating test cases and processes using Python
- Filing and tracking bugs from opening to closure after verification
- Reporting defects and following-through as necessary to complete the testing cycle
- Providing timely status updates and assisting the team in making decisions about release-readiness
- Testing of Alexa audio products and Wifi, Bluetooth products
- Testing of TWS and Wearable(Fitness band, Watch)
What you need to have:
- BE / BTech; Specialisation in Electronics engineering or Computer Engineering
- Experience of 1 to 3 years in Quality Testing of embedded software
- Knowledge of Python, Test automation and bug tracking
- Excellent understanding of Alexa, Wifi, Bluetooth and wearables testing