11+ Avaya Session Manager Jobs in Hyderabad | Avaya Session Manager Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

• Proven working experience as an Insurance Agent or relevant experience from Broking Industry Insurance
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

Job Description

This is an HR Generalist role wherein, you will be an integral part of our People Function team, responsible for assisting in various human resources functions and initiatives. This role offers a unique opportunity for recent graduates or individuals with limited experience to gain valuable hands-on experience and develop a strong foundation in HR practices.

Roles and Responsibilities:

1. Participate and drive creative employee engagement initiatives by coordinating with other team members.

2. Coordinate pre-onboarding schedules, induction sessions, arrange meetings with leadership, address queries, and distribute joining formalities documents, emails, etc.

3. Issuance of letters and Filing of all documents.

4. Communication : manage internal posts around company announcements, new joiners, festivals etc.

5. Handle leave management across all departments.

6. Assist in employee coordination for all internal initiatives

6. Maintaining internal data and share reports whenever required.

Good to have:

Preparing 2D creatives, Video editing, Social media management

Competencies for the role:

1. Excellent verbal and written communication skills.
2. Ability to prioritise, plan and complete work within the deadlines.
3. Complete ownership of all tasks to ensure the desired results are achieved.
4. Willingness to learn and grow.
5. Ability to act with integrity, professionalism, and confidentiality.
6. Proficiency in MS Office and strong skills in Excel.

Educational Qualification:

Business Graduate with MBA (preferred).

Location:

Work from Office - Hyderabad

Steps AI is an AI platform that automates customer support and sales for e-commerce brands across websites, WhatsApp, and Instagram. We're looking for a Product Designer to own the complete design experience - from understanding user problems to shipping polished interfaces.

What you'll do:

• Own the design for our web dashboard, chat widgets, and mobile experiences end-to-end
• Map user journeys, define information architecture, and create intuitive flows
• Build wireframes, prototypes, and high-fidelity designs in Figma
• Talk to real customers to understand pain points and validate design decisions
• Work directly with engineers and founders to ship fast
• Build and maintain a scalable design system

What we're looking for:

• 1-3 years as a Product Designer, UI/UX Designer, or similar role (SaaS or product company preferred)
• Strong Figma skills - flows, wireframes, prototypes, component libraries
• You think in user problems first, pixels second
• Can balance speed with quality - we ship fast, not perfect
• Based in Hyderabad or willing to relocate immediately
• Portfolio is mandatory - show us your process, not just final screens

What you get:

• You're the first design hire - every product decision has your fingerprint on it
• Direct access to founders, engineers, and real customers
• Real product with real users - your work ships and gets used
• A team that works hard, enjoys what they do, and grows together

Job Description:

We are seeking an experienced Cognos Developer with strong expertise in Cognos Analytics 11 (C11) to design, develop, and maintain interactive dashboards and reports. The ideal candidate will work closely with business stakeholders to translate requirements into scalable BI solutions, leveraging Cognos Framework Manager, Report Studio, and Dashboard capabilities.

Key Responsibilities:

• Develop and maintain reports and dashboards using Cognos C11.
• Work with stakeholders to gather and analyze reporting requirements.
• Design data models and metadata using Framework Manager.
• Optimize report performance and troubleshoot issues.
• Ensure data accuracy and report integrity.

Required Skills:

• 3+ years of experience with IBM Cognos (preferably C11).
• Proficient in creating dashboards, visualizations, and reports.
• Strong SQL and data analysis skills.
• Experience with Framework Manager and Data Modules.
• 
  

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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

Business Analyst (EDI Domain)

Role Summary:

Acts as the bridge between business users and the technical team, gathering requirements and ensuring alignment with migration goals.

Key Responsibilities:

• Document functional requirements for EDI migration.
• Analyze customer-specific configurations and needs.
• Facilitate workshops with SMEs and stakeholders.
• Validate technical solutions against business expectations.
• Support change management and training.

Skills Required:

• Experience in logistics and transportation EDI systems.
• Strong understanding of customer-specific EDI needs.
• Requirements gathering and documentation skills.
• Excellent stakeholder communication and facilitation skills.

Familiarity with process mapping tools.

About The Role

CapitalNow.in technical team is seeking a hands-onQA Engineer with a noted experience on Manual Mobile Application, API Testing  and has the knowledge on Database.. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow.in.

Responsibilities

• Involved in Product discussions and discussions on impact analysis.
• Writing Test cases and Test scenarios for the application and passing QA for regular updates.
• Daily sanity checks to ensure that the product is working as expected.
• Assured quality, security and compliance requirements are met for supported technology domains.
• Leads modules and as an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems..

Essential Qualifications

• Have at least 3 years of hands-on working experience in Quality Analysis.
• Have 1+ years of experience in Database Queries (mySQL or similar).
• Have in depth knowledge on writing Test Cases and Test Scenarios.
• Have experience on writing complex queries using MySQL.
• Having knowledge on JIRA or similar tracking tools.
• Experience working in large projects with ability to multitask.
• Strong analytical, communication and interpersonal skills.

Desired Qualifications

• Having experience working in the Financial Services domain (good if it's in capital markets) is an added advantage.
• Immediate joiner is most preferable.

We are hiring for mid-senior level frontend angular developers.

Requirement:

- Minimum 1-year experience in building web apps.

- Minimum 1-year experience with Angular.

- Extensive knowledge about Angular 7+

- Know about angular services, components, and directives and it's lifecycle.

- Proficient in logic building and playing with data structures.

- Flexible to learn and/or execute a project with other frameworks i.e. Vue or React.

- Writing flexible and reusable components

- Complete knowledge about Rest API's and integration

- Creating type-safe models for API calls.

Job Type: Full-time

Our job is one of empowerment. Specifically, empowering our clients to improve their business through advances in technology and data. As the ad tech ecosystem continues to become more complex, we are counted on to provide expertise on digital marketing technologies, incorporate strategy and manage tracking of all digital marketing efforts. But as our client roster continues to grow, we’re going to need more help.

YOUR RESPONSIBILITIES

• Automated testing of complex SPA Web application (brand-new software products based on unified platform, new features, bug verification), requirement testing, analysis and clarification (direct communication with product owner),
• Communication with different cross-functional teams
• Following automation testing standards set in the team
• Help to build fully automated testing pipeline

 REQUIRED SKILLS AND EXPERIENCE                                                                                              

• 3-5 years of experience in automation testing
• Testing web-applications (UI and API), including SPA
• Black box testing (boundary values, equivalence partitioning)
• UI/UX Testing
• C# experience of 2+ years
• NUnit or similar
• Selenium WebDriver
• CSS-selectors                                                                    

DESIRABLE SKILLS AND EXPERIENCE                                           

• Basic knowledge of core JavaScript
• Desire to learn tools and techniques
• Confluence or similar
• Bug tracking system (Jira)
• TeamCity
• Allure or similar
• Jira X-Ray or similar
• Performance testing experience
• Cross-browser testing experience
• Security testing experience                                             

PERSONAL SKILLS

• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous

About Univariety

Univariety (https://www.univariety.com">https://www.univariety.com) is India's Leading Career Counselling & College Guidance Platform for K-12 Schools and is a fast growing Ed-tech company which has pioneered the use of technology in education, right from the level of schools.

With Info Edge (India) Private Limited (parent company of Naukri.com) as a key investor, we are a proud addition to the company’s robust portfolio which includes leading companies across Recruitment, Matrimony, Real Estate and Education.

• March 2020: https://inc42.com/buzz/univariety-gets-fresh-funding-from-info-edge-to-scale-up-higher-education-services/">https://inc42.com/buzz/univariety-gets-fresh-funding-from-info-edge-to-scale-up-higher-education-services/
• Dec 2017: https://inc42.com/buzz/info-edge-univariety-edtech-funding/">https://inc42.com/buzz/info-edge-univariety-edtech-funding/

With 4,00,000+ connections made so far, Univariety’s guidance solutions act as a comprehensive platform for 600+ premier schools for their students across India, Singapore, Indonesia, and Dubai.

Univariety’s students are placed in 50 of the top 100 universities of the world and have received over $20 million inscholarships.

Univarietyis always at the forefront of successful partnerships in the education space with UCLA Extension endorsing its flagship 'Global Career Counselor' certification for teachers, psychologists, and career counselors. Read more here: https://www.univariety.com/gcc/">https://www.univariety.com/gcc/

Also, along with Fortune India magazine, we have established a School Certification process called “Future 50 Schools Shaping Success” which has its presence spread across 82 Cities, 654 Schools, 12587 Educators, and 125921 Students. Read more here: http://www.future50schools.com/">www.future50schools.com.

Job Details

Job Description

• Design and build web applications
• Work with business stakeholders, managers & other developers to create solutions to business problems.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Work on bug fixing and improving application performance

Ideal candidate must have following skills/experience

• Expert level understanding of object-oriented web development in PHP
• Good understanding of Object-Oriented Architecture & Design
• Profound knowledge of any PHP framework like Yii
• Excellent JavaScript competence and command over JQuery
• Excellent understanding of any RDBMS like Oracle, SQL Server, MySQL
• Knowledge of Web Services and micro services
• Hands on experience with CSS & frameworks like Bootstrap/Material
• Experience with GIT & continuous integration
• Practical experience with well-implemented Scrum

Candidates with following skills/experience are preferred along with must have silks above

• Experience on Yii framework (PHP)
• Experience with AngularJs
• Experience with MongoDB
• Write elegant, well-documented code
• Experience in setting up, managing servers & continuous integration
• Should have good interpersonal skills, communication (verbal & written) skills and ability to work independently