11+ Avaya Session Manager Jobs in Hyderabad | Avaya Session Manager Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Job Description:

• Should have work experience in using GDS - Amadeus for Ticketing.
• Able to Issue, Reissue, Refund, Cancellation of tickets.
• Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
• Should have Good Communication and Presentation skills.
• Should be able to improvise from time to time as per business requirements.

We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.

JD:

 Location Pan India

Experience: 8 to 15Yrs

Must have skills                                                                                                                 

• "Senior" is defined as 8+ years of IT experience, and a minimum of 5+ years in Digital experience
• Minimum 3 years of hands-on experience with Informatica Cloud Data Quality (CDQ) toolset, 
• Strong SQL Skills.

Nice have skills

• Knowledge of Informatica AXON Data Governance
• Familiarity of Enterprise Data Catalog 
• Familiarity Cloud Data Governance and Catalog (CDGC).

Job Brief:

We are looking for an US HR Specialist to join our team and monitor all Human Resources functions. HR Specialist responsibilities include preparing compensation and benefits packages, setting up company policies and maintaining updated employee records. To be successful in this role, you should have a good understanding of full cycle recruiting and solid knowledge of Human Resources. Ultimately, you will foster a healthy workplace by ensuring our HR procedures run smoothly at all times.

Responsibilities:

• Administer health and life insurance programs

• Implement training and development plans

• Plan quarterly and annual performance review sessions

• Inform employees about additional benefits they’re eligible for (e.g extra vacation days)

• Update employee records with new hire information and/or changes in employment status

• Maintain organizational charts and detailed job descriptions along with salary records

• Forecast hiring needs and ensure recruitment process runs smoothly

• Develop and implement HR policies throughout the organization

• Monitor budgets by department

• Process employees’ queries and respond in a timely manner

• Stay up-to-date and comply with changes in labor legislation

Requirements and Skills:

• Proven work experience as an HR Specialist or HR Generalist

• Good knowledge about Human Resources

• Knowledge of Applicant Tracking Systems

• Solid understanding of labor legislation and payroll process

• Familiarity with full cycle recruiting

• Excellent verbal and written communication skills

• Good problem-solving abilities

• Team management skills

• Bachelors or Masters in Human Resources or relevant field

Knowledge of different types of visas available for individuals seeking to enter the United States, including the purpose for which each visa is intended. 

Exp: 0-1 year

Location: Hyderabad (Begumpet)

Shift: 06:30PM to 03:30AM

Mon-Fri (Onsite)

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination 
Skills - experience in interacting with US clients 
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage 
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

 Location: Bangalore, Pune, Noida, Hyderabad and Chennai

Experience: -10- 16 Years

Notice period: immediate Joiner.

Job Description :

1)SAP FI Consultant Chartered Accountant or MBA from premier institutions.

2)Knowledge of IAS/US GAAP/IFRS preferred8- 10 years of relevant SAP Experience.

3)Should have worked on at least 3 end to end implementations or 2 end to end implementations and 1 roll out projects Relevant domain experience and in his domain he should have worked in finance function in a manufacturing vertical Good knowledge in SAP Financial and Managerial Accounting solution.

4)Working experience in New GL, AP, AR, AA, CCA, PCA, Product Costing and COPA Experience in supporting Accounting: Month-End-Closing and Year-End-Closing Strong understanding of integration with other modules controlling, Cash Management and/or Project System Deliver of New Business Request/ Change Request with good quality, the defined timeline and the defined budget.

5)Experience of IDOC ,Interfaces ,LSMW, BAPI ,workflow knowledge & Analyse clients business needs & opportunity to propose the matching solution to client Good verbal and written communication skills.

6)Poses consultancy, problem solving and analytical skills Strong client facing Demonstrate the ability to plan, run, and manage and sustain the operation support service delivery according to agreed SLA with quality and customer satisfaction by following ITSMSAP Certification in Financials desirable Leading the team(s) they are assigned to, in functional capacity, adding value to the project and to the final deliverables Ready to travel for assignments (short term and long term)Minimum 4 Global project experience is must

Mandatory skills -  SAP FI