11+ Avaya Session Manager Jobs in Hyderabad | Avaya Session Manager Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Position Overview:

We are seeking a highly skilled and motivated Identity and Access Management (IAM) Developer/IAM Engineer to join our dynamic team. The successful candidate will be responsible for designing, implementing, and maintaining robust IAM solutions that ensure secure access to our systems and applications. This role involves collaborating with various teams to understand their requirements and deliver scalable and efficient IAM systems.

Key Responsibilities:

• The technical developer must comprehend and implement customization based on specifications in business requirement documents or sprint tasks.
• They should review the solution with the business analyst before presenting it to external stakeholders or deploying it to any production environment.
• All customizations, fixes and tests are correctly documented with all related scenarios, evidence and stored in the corresponding folders/ tools.
• All deployments must adhere to application factory guidelines and be validated by team members.
• Developers are responsible for productive system deployments using the ‘4 eyes principle’, ensuring dual verification. Accurately and methodically complete all required information in predefined templates for cutover plans, system testing, UAT, change requests, and application team communications as instructed.
• Comprehend existing template content, make necessary updates, ensure team alignment, and address issues before submitting to the application team for review.
• Maintain frequent communication with team members to report progress, ensure alignment, and promptly address any issues or blockers encountered.
• Prepare and internally review test data for demo/ UAT sessions with the application team, ensure sessions are recorded and structured logically, and assess all feedback received for potential integration.
• Assess feasibility, develop configurations, prepare test data, conduct demo and UAT sessions, create production deployment documents, submit change requests, execute go-live, and facilitate handover to Operations.

Required Qualifications:

• Have a minimum of 2 years of hands-on experience with the identity product (Saviynt EIC 23.x/24.x)
• Possess comprehensive understanding of Saviynt IGA architecture, with practical experience in application onboarding, workflow implementation, Segregation of Duties (SOD), certifications, and custom jar development.
• Know and have experience working in agile environments (Scrum), being capable of following the existing protocols and ceremonies that will be part of the day-to-day basis.
• JSON working knowledge.
• Build SQL queries when required (MySQL 8.0 as backend)
• Knowledge of APIs (SOAP, REST)
• Capable of using tools to consume APIs like Postman or SOAP UI
• Basic knowledge on directory services and applications like Active Directory, Azure AD, Exchange (online/ on-prem)

Job Description

Cateina Technologies is looking for an API Specialist with the following skillset

Technical Skills

• IBM DataPower Gateway
• IBM API Connect
• Microservices
• OpenAPI Specification
• API Security
• API Lifecycle Management
• REST
• JSON
• XML
• XML Schema
• XPath
• XSLT
• XQuery

Required Competencies

• Development and implementation of complex Internet and Intranet applications on multiple platforms. 
• Recommend architectural improvements, design solutions, and integration solutions.
• Design N/W architecture and extranet Integration.
• Experience in designing and developing API's.
• Experience in installation and configuration of Datapower, API Connect and Advance Developer Portal for standalone and cluster environment 
• Implemented different services like MPGW, WAF, WebServiceProxy, Web XML firewall in Datapower.
• Experience in configuring the API Connect Cloud with Datapower. 
• Configuration and Customization of Developer Portal. 
• Backup and Restore of API Connect Configuration data, API's and Products.  
• Integration with an external user registry.
• Designed LoopBack Application. 
• Implement user-defined policies, built-in policies, security definition, gateway script, error handling for API's.
• Experience in integrating internal and external applications using various protocols and message formats – REST, SOAP, JSON, XML.

Skills

• Enthusiastic, Creative and flexible
• Organized, with an ability to prioritize time-sensitive assignments
• Capable of working both independently and in a team environment
• Professional with work ethic
• Strong communication skills both written and verbal 
• Any Degree

Who can apply 

Candidates who:

• have the relevant skills and interests
• willing to relocate to Mumbai

Office Location 

Cateina Technologies 

Vikhroli (West), 

Mumbai, Maharashtra 400083 

We are looking for a high-energy, results-driven Account Executive to drive B2B sales in global markets. You will manage the sales pipeline, nurture leads, and close deals while working closely with SDRs and senior sales leadership.

Key Responsibilities:

• Lead Generation & Prospecting – Identify and engage with potential clients
• Pipeline & CRM Management – Track sales progress using tools like Salesforce/HubSpot
• Lead Qualification & Outbound Sales – Convert leads into long-term clients
• Collaborate with Sales Team – Work closely with SDRs and Account Managers
• Track & Optimize Sales Campaigns – Ensure consistent revenue growth
• Demo Bookings & Client Engagement – Conduct sales demos and follow up with clients

What We’re Looking For:

• 3-5 years of experience in B2B sales, SaaS, Inside Sales
• Strong expertise in CRM tools (Salesforce/HubSpot) and pipeline management
• Exposure to global/international markets
• Excellent communication & negotiation skills
• Strong organizational & data-driven approach to sales

Job Type: Full-time

Schedule: Morning shift

Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Where: Hyderabad/ Bengaluru, India (Hybrid Mode 3 Days/Week in Office)

Job Description:

• Collaborate with stakeholders to develop a data strategy that meets enterprise needs and industry requirements.
• Create an inventory of the data necessary to build and implement a data architecture.
• Envision data pipelines and how data will flow through the data landscape.
• Evaluate current data management technologies and what additional tools are needed.
• Determine upgrades and improvements to current data architectures.
• Design, document, build and implement database architectures and applications. Should have hands-on experience in building high scale OLAP systems.
• Build data models for database structures, analytics, and use cases.
• Develop and enforce database development standards with solid DB/ Query optimizations capabilities.
• Integrate new systems and functions like security, performance, scalability, governance, reliability, and data recovery.
• Research new opportunities and create methods to acquire data.
• Develop measures that ensure data accuracy, integrity, and accessibility.
• Continually monitor, refine, and report data management system performance.

Required Qualifications and Skillset:

• Extensive knowledge of Azure, GCP clouds, and DataOps Data Eco-System (super strong in one of the two clouds and satisfactory in the other one)
• Hands-on expertise in systems like Snowflake, Synapse, SQL DW, BigQuery, and Cosmos DB. (Expertise in any 3 is a must)
• Azure Data Factory, Dataiku, Fivetran, Google Cloud Dataflow (Any 2)
• Hands-on experience in working with services/technologies like - Apache Airflow, Cloud Composer, Oozie, Azure Data Factory, and Cloud Data Fusion (Expertise in any 2 is required)
• Well-versed with Data services, integration, ingestion, ELT/ETL, Data Governance, Security, and Meta-driven Development.
• Expertise in RDBMS (relational database management system) – writing complex SQL logic, DB/Query optimization, Data Modelling, and managing high data volume for mission-critical applications.
• Strong grip on programming using Python and PySpark.
• Clear understanding of data best practices prevailing in the industry.
• Preference to candidates having Azure or GCP architect certification. (Either of the two would suffice)
• Strong networking and data security experience.

Awareness of the Following:

• Application development understanding (Full Stack)
• Experience on open-source tools like Kafka, Spark, Splunk, Superset, etc.
• Good understanding of Analytics Platform Landscape that includes AI/ML
• Experience in any Data Visualization tool like PowerBI / Tableau / Qlik /QuickSight etc.

About Us

Gramener is a design-led data science company. We build custom Data & AI solutions that help solve complex business problems with actionable insights and compelling data stories. We partner with enterprise data and digital transformation teams to improve the data-driven decision-making culture across the organization. Our open standard low-code platform, Gramex, rapidly builds engaging Data & AI solutions across multiple business verticals and use cases. Our solutions and technology have been recognized by analysts such as Gartner and Forrester and have won several awards.

We Offer You:

• a chance to try new things & take risks.
• meaningful problems you'll be proud to solve.
• people you will be comfortable working with.
• transparent and innovative work environment.

To know more about us visit Gramener Website and Gramener Blog.

If anyone looking for the same, kindly share below mentioned details.

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Relevant Experience:

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Current Location:

React JS Developer

Exp - 5+ years

Skills: React, Redux, Javascript, HTML, CSS
Location: Bangalore, Hyderabad, Chennai

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites/apps function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

• 2-4 years experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Well versed with any of the High Fidelity Design tools (Figma, sketch or Adobe XD etc.)
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills
• MSc/BSc in Design, Computer Science or relevant field

1. We are looking for candidates who have good programming skills. Strong on data structures, algorithms, understand time space complexity, able to come up with multiple solutions and then arrive at most optimized one keeping in mind customer requirements. Should also be well aware of OO concepts. If he / she has a strong background on these areas ( in any programming language), half the job is done. – 50% weightage
2. Next the candidate should have worked on JS  with good hands on experience in a few projects mainly in backend development like making api calls, handling exception, models, data transformations, controllers etc.  – 20-30% weightage
3. The last would be having some experience in any one of react.js/ node.js or even angular.js since some of these are being used in the current project. – 20-30% weightage
4. Prefer candidates with Angular (ver 8+), react (ver 16+), Node (Ver 14+) and extremely good in JavaScript, HTML & CSS
5. Experience : 4-6 years relevant