11+ Avaya Session Manager Jobs in Hyderabad | Avaya Session Manager Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Experience:

○ 2-4 years of hands-on experience with Microsoft Power Automate (Flow).

○ Experience with Power Apps, Power BI, and Power Platform technologies.

○ Experience in integrating REST APIs, SOAP APIs, and custom connectors.

○ Proficiency in using tools like Microsoft SharePoint, Azure, and Dataverse.

○ Familiarity with Microsoft 365 apps like Teams, Outlook, and Excel.

● Technical Skills:

○ Knowledge of JSON, OData, HTML, JavaScript, and other web-based technologies.

○ Strong understanding of automation, data integration, and process optimization.

○ Experience with D365 (Dynamics 365) and Azure Logic Apps is a plus.

○ Proficient in troubleshooting, problem-solving, and debugging automation workflows.

● Soft Skills:

○ Excellent communication skills to liaise with stakeholders and technical teams.

○ Strong analytical and problem-solving abilities.

○ Self-motivated and capable of working independently as well as part of a team.

Educational Qualifications:

● Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical

experience).

Good to have Qualifications:

● Microsoft Certified: Power Platform certifications (e.g., Power Platform Functional Consultant, Power Automate RPA

Developer) would be advantageous.

● Experience with Agile or Scrum methodologies.

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

ROLE & RESPONSIBILITIES:

• To coordinate with the sales team to deliver proposals, solutions etc. (including Request for proposals, request for information, idea and solution generation, road-map creation, and more)
• Coordinate with the tech team to generate appropriate project estimates and to come up with execution timelines and milestones.
• Where relevant, support sales team by presenting solution to prospects and clients.
• Ensure that the proposed (technical) solution is suitable for development, its associated architecture and also get the timelines required to develop the proposed scope.
• To build knowledge repository for further business development.
• To prepare case studies of all projects.
• Be updated with latest industry and technology trends, and to market research.
• Conduct account specific research on key accounts.
• Create solution frameworks for industries / domain we choose to play in.
• Provide support to sales team for any presentations and collaterals on our service offerings.
• Create and maintain a catalogue of service offerings along with necessary collateral in terms of presentations, documents etc.

QUALITIES & QUALIFICATIONS:

- Strong communication skills, written as well as oral

- Good sense of design

- Strong analytical and problem-solving capabilities

- Familiarity with digital technologies (trends, key players, and more) as well as with software -

developmentprocess, methodologies, standard practices and conventions, and so on.

- MBA from a reputed institution

- Strong research skills, especially with regard to scanning financial reports, industry data trends,

and so on.

​​ChiefEx Technologies Pvt Ltd is an early stage SAAS application startup providing an integrated technology platform to small businesses for most of their day to day activities for all of their business cycle with complete control on activities.

Our application is very flexible and its minimalistic design is loved by many customers.

The company is looking at further expanding the solution and rolling across geographies in the coming future.

Our MVP is ready and we started early traction. We are looking for passionate developers with an entrepreneurship mindset to join our team as Team Lead - MEAN Stack.

Joining as a founding team member will come with lots of benefits and opportunities to grow.

There won't be any cash benefits for at least 3 months or till we achieve revenue goals or funding. A very attractive indicative compensation will be offered with equity for the right candidate.

Right candidate will be inducted as Co-founder  / CTO.

You will be getting freedom and autonomy to perform tasks, manage and build your team and engage in cross functional activities.

This is a high growth career opportunity is only best for those who have the capability to fast grow the organisation as a High growth driver and with an Entrepreneur Mindset.

Note: DO NOT APPLY if you are looking for a traditionally paid employee safe mode opportunity. 

Responsibilities:

• Own the product development from scratch.
• Design and implementation of low-latency, high-availability, and performant applications.
• Architect scalable software solutions and mentor a team of high performing developers.
• Participate in code reviews, design reviews and troubleshooting to ensure uptime for live systems etc.

Requirements:

• Bachelor's degree in a technology-related field.
• Prior 5+ years of experience in leading full stack development (MEAN Stack) in a start-up or a dynamic work environment.
• Strong knowledge of JavaScript/Typescript and technologies like NodeJS (with Express) / Angular / MongoDb etc.
• Good understanding of System Design, Microservice Architecture, DSA, etc.
• Good understanding of CI/CD, AWS, cloud deployment, Git, etc.
• Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.

If you are a potential candidate and have some questions, please feel free to talk with us.

As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills:

• You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
• You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Responsibilities:

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognise and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon's business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Requirements:

• Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
• Proficiency in SQL and data modeling.

Responsibilities:

• Participating in design and development activities as required for specific projects allocated
• Understand the project requirement and able to implement and complete the allocated modules independently.
• Follows established development and testing procedures to ensure quality software development which meets the requirements
• Creates and maintains documentation regarding systems being developed in order to ensure long-term maintainability

Requirements:

• BTech or equivalent degree from a reputed institute
• Proven hands-on Software Development experience
• Design & Develop HTML5 games with the help of HTML5, CSS3, JavaScript, AJAX, SVG, Pixijs library across multiple platforms(Web/ MobileTablet/ TV)
• Building reliable and efficient code for game projects
• Should understand build milestone process and meet project timeline.
• Helps drive the delivery of successful, cutting edge products by working on a team with other Developers, and Designers
• Work towards optimization and best practices, increase performance of our application
• 1 to 3+ years of development experience. (Preferably Gaming)
• Good knowledge of HTML5, CSS3, JavaScript, AJAX, SVG, JSON
• Strong understanding of Object-Oriented Programming, and Design Patterns for Games and Web Applications
• Familiarity with any of the current generation JavaScript frameworks like PixieJS, CreateJs, Starling etc
• Strong attention to detail and knowledge of robust quality assurance practices
• Strong testing, debugging, and analytical skills