DevOps Engineer

Company: Snaptics

Job title: Senior Fullstack developers

Job type: Full time

Location: Hyderabad

Work schedule: 6 days (week end off)

Shift timings: 10:00am-6:30pm

Eligibility: Any degree

Experience: 2-4 years

Requirements:

Solid expertise in CMS, PHP, Wordpress, HTML5, CSS3, JavaScript (ES6+), and React.js.

2+ years of experience in web development

Proficiency in TypeScript and experience with popular React State Management solutions like Redux or Context API.

Experience with responsive design and cross-browser compatibility.

Excellent design skills with an eye for aesthetics and usability.

Strong understanding of UI/UX design principles and the ability to transform complex concepts into intuitive, accessible, and visually appealing interfaces.

Strong communication and collaboration skills.

Experience with version control systems like Git.

Familiarity with RESTful APIs and integration with backend services.

Excellent problem-solving abilities with an aptitude for learning and adapting to new technologies.

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

Job Title: DevOps Engineer

Location: Remote

Type: Full-time

About Us:

At Tese, we are committed to advancing sustainability through innovative technology solutions. Our platform empowers SMEs, financial institutions, and enterprises to achieve their Environmental, Social, and Governance (ESG) goals. We are looking for a skilled and passionate DevOps Engineer to join our team and help us build and maintain scalable, reliable, and efficient infrastructure.

Role Overview:

As a DevOps Engineer, you will be responsible for designing, implementing, and managing the infrastructure that supports our applications and services. You will work closely with our development, QA, and data science teams to ensure smooth deployment, continuous integration, and continuous delivery of our products. Your role will be critical in automating processes, enhancing system performance, and maintaining high availability.

Key Responsibilities:

• Infrastructure Management:
• Design, implement, and maintain scalable cloud infrastructure on platforms such as AWS, Google Cloud, or Azure.
• Manage server environments, including provisioning, monitoring, and maintenance.
• CI/CD Pipeline Development:
• Develop and maintain continuous integration and continuous deployment pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
• Automate deployment processes to ensure quick and reliable releases.
• Configuration Management and Automation:
• Implement infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation.
• Automate system configurations and deployments to improve efficiency and reduce manual errors.
• Monitoring and Logging:
• Set up and manage monitoring tools (e.g., Prometheus, Grafana, ELK Stack) to track system performance and troubleshoot issues.
• Implement logging solutions to ensure effective incident response and system analysis.
• Security and Compliance:
• Ensure systems are secure and compliant with industry standards and regulations.
• Implement security best practices, including identity and access management, network security, and vulnerability assessments.
• Collaboration and Support:
• Work closely with development and QA teams to support application deployments and troubleshoot issues.
• Provide support for infrastructure-related inquiries and incidents.

Qualifications:

• Education:
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience:
• 3-5 years of experience in DevOps, system administration, or related roles.
• Hands-on experience with cloud platforms such as AWS, Google Cloud Platform, or Azure.
• Technical Skills:
• Proficiency in scripting languages like Bash, Python, or Ruby.
• Strong experience with containerization technologies like Docker and orchestration tools like Kubernetes.
• Knowledge of configuration management tools (Ansible, Puppet, Chef).
• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK Stack).
• Understanding of networking concepts and security best practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.

Preferred Qualifications:

• Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation.
• Knowledge of microservices architecture and serverless computing.
• Familiarity with database administration (SQL and NoSQL databases).
• Experience with Agile methodologies and working in a Scrum or Kanban environment.
• Passion for sustainability and interest in ESG initiatives.

Benefits:

• Competitive salary and benefits package,and performance bonuses.
• Flexible working hours and remote work options.
• Opportunity to work on impactful projects that promote sustainability.
• Professional development opportunities, including access to training and conferences.

You will be responsible for:

• Managing all DevOps and infrastructure for Sizzle
• We have both cloud and on-premise servers
• Work closely with all AI and backend engineers on processing requirements and managing both development and production requirements
• Optimize the pipeline to ensure ultra fast processing
• Work closely with management team on infrastructure upgrades

You should have the following qualities:

• 3+ years of experience in DevOps, and CI/CD
• Deep experience in: Gitlab, Gitops, Ansible, Docker, Grafana, Prometheus
• Strong background in Linux system administration
• Deep expertise with AI/ML pipeline processing, especially with GPU processing. This doesn’t need to include model training, data gathering, etc. We’re looking more for experience on model deployment, and inferencing tasks at scale
• Deep expertise in Python including multiprocessing / multithreaded applications
• Performance profiling including memory, CPU, GPU profiling
• Error handling and building robust scripts that will be expected to run for weeks to months at a time
• Deploying to production servers and monitoring and maintaining the scripts
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Expertise in Docker-based virtualization including - creating & maintaining custom Docker images, deployment of Docker images on cloud and on-premise services, monitoring of production Docker images with robust error handling
• Expertise in AWS infrastructure, networking, availability

Optional but beneficial to have:

• Experience with running Nvidia GPU / CUDA-based tasks
• Experience with image processing in python (e.g. openCV, Pillow, etc)
• Experience with PostgreSQL and MongoDB (Or SQL familiarity)
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or Masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

DevOps, Ansible, CI/CD, GitLab, GitOps, Docker, Python, AWS, GCP, Grafana, Prometheus, python, sqlalchemy, Linux / Ubuntu system administration

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience: 3 years to 6 years

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

Specific responsibilities commensurate with experience and include:

• Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
• Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
• Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
• Determine branching strategy and maintain branches for various components, products, and product lines
• Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
• Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
• Self-driven-- takes action to move tickets from start to completion with minimal oversight
• Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
• Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
• Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
• Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
• Define chain of communication and immediate paths of action in the case of a build fault state
• Ability to work within constraints of the internal network without access to commercial cloud solutions
• Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
• Perform static code and security analysis
• Design and execute unit tests and perform code coverage analysis
• Able to work in Agile development team environment

• Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
• 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
• Experience with the development and deployment of CM processes and tools
• Build automation for .NET using TeamCity (Jenkins is an asset)
• Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
• Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
• 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
• Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
• 6+ years (minimum) in web/desktop application software development experience
• Excellent problem solving, critical and analytical thinking
• Strong team player who understands SDLC and QA methodologies
• A professional, results-oriented individual with a high degree of self-motivation
• Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
• Working with virtual machines and build management on virtual machines (VMware preferred).
• Managing configurations for multiple build environments
• OS administration and scripting experience (Windows is a must, Linux desired)
• Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
• Creation and maintenance of monitoring and alert systems (Zabbix)
• Familiarity with databases (SQL-based) - create, modify, optimize (via script)
• Data and metrics gathering, aggregation, and reporting
• Experience with work management and documentation tools: JIRA and Confluence

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

Your bucket of undertakings:

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

1. Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs evolve
3. Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
6. Participate in technical reviews of requirements, designs, code, and other artifacts
7. Identify and keep abreast of new technical concepts in the google cloud platform
8. Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.

Accomplishment Set 

• Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 
• Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
• Strong service attitude and a commitment to quality.
• Highly organised and efficient.
• Confident working with others to inspire a high-quality standard.

Experience :

• 4-8 years experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems and/OR Windows servers
• Specialize in one or two cloud deployment platforms: AWS, GCP
• Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
• Experience in one or more scripting language-Python, Bash
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
• DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

Education :

1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
3. 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.