2 Accounts receivable Jobs in Kolkata | Accounts receivable Job openings in Kolkata

Role & Responsibilities

• Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
• Manage team performance, productivity, quality, collections, and SLA/KPI targets.
• Handle International Voice Collections, customer escalations, and stakeholder management.
• Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
• Drive process improvements, automation, transitions, and operational excellence.
• Collaborate with Finance, Sales, Operations, and other cross-functional teams.
• Coach and develop team members while ensuring process compliance and governance.

Mandatory Requirements

• 10+ years overall experience with 4+ years Team Lead/Managerial experience.
• International Voice + Portfolio Handling – Mandatory.
• 2+ years B2C Collections/O2C experience – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication, leadership, analytical, and stakeholder-management skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization is mandatory.
• Knowledge of SAP/Oracle/ERP systems preferred.
• Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.

• Configure, maintain, and support Oracle RMCS (Revenue Management and Contract Management) based on business requirements.
• Analyze and independently resolve RMCS functional and technical issues, defects, and production incidents.
• Perform root-cause analysis, troubleshooting, configuration changes, and technical fixes for RMCS-related issues.
• Manage RMCS setup and configuration, including revenue contracts, performance obligations, allocation, revenue recognition, and accounting rules.
• Understand and troubleshoot the end-to-end data flow between Oracle EBS and RMCS across various business scenarios.
• Analyze EBS-to-RMCS interfaces, integrations, transaction flows, and data synchronization issues.
• Develop or modify technical solutions using SQL/PLSQL, APIs, interfaces, and other Oracle technical components where required.
• Support integration-related issues involving Oracle EBS, Oracle Fusion, RMCS, AR, GL, Order Management, and other upstream/downstream systems.
• Validate configuration and technical changes through unit testing, integration testing, and defect resolution.
• Work with functional and business teams to understand requirements and translate them into RMCS configuration or technical solutions.
• Perform impact analysis for RMCS enhancements, fixes, and configuration changes.
• Monitor RMCS processing and investigate failed transactions, incorrect revenue recognition, accounting discrepancies, and interface errors.
• Support implementation, enhancement, migration, and production support activities for RMCS.
• Prepare technical/functional documentation covering configuration, integrations, issue resolution, and business processes.
• Ensure solutions follow Oracle RMCS best practices while minimizing unnecessary customization.