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 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Company Overview

Igeeks is The One-Stop Learning Platform. Igeeks provide internship training on latest cutting edge technologies in the industry for easy placements of students. We provide hands-on experience on our real time projects to expose the students on the real world challenges and industry standards of implementing a project. With the guidance of Industry Experts, Online/Offline Courses and blended learning, it allows students to Learn Here and Lead Anywhere.

We helped thousands of students decide their careers. We guarantee that Igeeks is ‘the’ one-stop learning platform that provides students with all the resources needed to make them industry-ready. We aim to deliver our mantra “Everything Learning” to every household that is brewing an aspiring careerist.

We are looking for ambitious, self-driven, and extraversion, persistent individuals who can take higher education to the next level. We are looking for passionate interns who can understand the current education culture and work with our family.

About The Role

This job is an individual role in an employee centred culture, an area where an employee plays a role of spreading word about product, counselling students to increase the reach of IGEEKS. As a BDI/ BDT/BDA in IGEEKS, you're expected to find potential customers through cold calling, counsel the students to choose the right path, understanding perception & need of students, make them understand why Igeeks is unique and assist them to be one of the members at Igeeks.

Job Role : Business Development [Inside Sales/Marketing]

Roles And Responsibilities

• Work closely with the Sales and Marketing team in assisting the growth of the business by acquiring new business leads.

• Pitch and promote Igeeks's services to prospective clients

• Career counseling of prospective students and understanding their learning objectives to offer relevant Igeeks products to them.

• Build sales leads through referrals and cold calling to generate sales (monthly target/revenue oriented)

• Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives

• Set up meetings to prepare and deliver pitches to prospective clients

• Follow up with potential clients.

• Work with team members to identify and manage risks

Job Skills & Qualification

• Graduation in any degree

• Strong communication skills

• Critical and out-of-the-box thinking

• Excellent organizational and leadership skills

• Ability to perform well under pressure in a fast paced environment

• Ability to work in a target driven environment.

Internship duration : 1 ,2 or 3 months.

Job Title: Performance Engineer

Experience: 6+ years

Primary Skill: Jmeter, Neoload

Location: Hyderabad

Fulfilment Type: Fulltime

• Identify future performance needs and architectural changes based on platform scale;
• Bring your passion to contribute to an exceptional customer experience regarding the performance and scalability of our platform;
• Develop a framework to run PSR tests and measure stats for them;
• Continuously tune Infrastructure and platform performance;
• Provide capacity planning for platform services and influence product architecture for higher resiliency and lower cost of ownership;
• Operate internal testing infrastructure and raise potential defects to development teams;
• Establish best practices and standards for performant platform development;
• Create and maintain reports that describe performance issues and possible root causes;
• Work with various development teams to ensure SLA of their core APIs are tracked and maintained release over release;
• Collaborate with developers, architects, Product Management, Operations and other cross functional teams to successfully achieve teams’ objectives;
• Build and enhance infrastructure and framework and provide actionable metrics to help understand performance issues and address them proactively;
• Evaluate system performance and recommend improvements;
• Provide technical assistance to improve system performance, capacity, reliability and scalability;
• Perform load tests to validate system and solution performance and stability.

Roles & Responsibilities:

• Candidate must be a .Net, Angular resource with experience in integerating and working in a Microsoft full stack environment
• Candidate shall be primarly responsible for the development of Angular UI, ReactJs and C# Web API Based Microservice.
• Candidate must have strong hands on expertise in C#, databases, database interface layers
• The candidate must have strong communication skills, should be able to work across both Business Users and IT teams across regions and as needed lead IT team deliverables
• Working understanding of Agile development methodologies & understanding of DevOps Integration
• Work in an Agile Squad as a .Net + Angular developer
• Actively contribute and participate in sprint grooming and planning discussions, daily stand-ups, and Agile ceremonies

We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. Interested candidates can apply directly on https://cloudfeathergames.com/positions" target="_blank">https://cloudfeathergames.com/positions for a faster approach.

Number of positions - 2

Responsibilities

Primary responsibilities and skills include the following areas:

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture
• Building highly scalable, highly available web services to handle millions of transactions per day in a cloud native environment
• Working on an agile team using CI / CD best practices to deliver the highest quality software possible quickly
• A strong desire to learn new things and continually improve yourself and those around you with a “can do anything” mentality
• You live to experiment, test, fail fast, and learn as you go, we are not looking for a cookie cutter solution to the complex problems we solve

• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of common Goroutine and channel patterns
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools git

• Good understanding of SQL and data modeling.
• Scripting ability (Bash / Shell, Python etc)
• Any one of these data store MongoDB, Postgres, CockroachDB, or other NoSQL servers
• Automated testing of applications & Continuous Integration
• Experience writing and building API systems using REST / JSON / gRPC
• Experience with Kubernetes, Docker, Kafka, NATS etc.