Experience Range 3 to 6 years.
Please share your details like notice period years of experience in automation and then apply.
Skills Require Automation Testing, Java or Python,web and mobile testing.
**Immediate to 15 days. joiners are preferred.
Who are currenlty serving notice can also apply.**
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CONTENT WRITER
Experience: Fresher
Roles & Responsibilities:
• Develop comprehensive documentation that meets organizational standards
• A deep understanding of services to translate complex information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience
• Independently gather information from subject matter experts to develop, organize, and write manuals, Blogs and technical documentation
• Communicating and collaborating with the team to analyse information needs and functional requirements
• Ability to quickly learn and understand complex topics
• Ability to handle multiple projects simultaneously
• Excellent written and verbal communication skills
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
About JNJ Technologies
• Our company name is JNJ Technologies & Services. It is
based out of Andra Pradesh, Vijayawada startup
company. We have started in 2023, And it is servicesbased company for 2 wheelers and 4 wheelers
• We are dealing with subscription plan of Bike & Car
Subscription package start from 4999-21,999.
• We are having verities of subscription plan variable in
duration.
• We offer a wide range of services including vehicle body
repair, brake repair, vehicle grooming, and 24/7
breakdown assistance.
Job Description:
We are looking for a dynamic and creative Social Media Manager with a deep understanding of Web3 technologies and trends to join our team. As a Social Media Manager in the Web3 space, you will be responsible for developing and implementing social media strategies to engage our audience, increase brand awareness, and drive community growth across various platforms within the decentralized ecosystem.
Responsibilities:
- Strategy Development: Develop and execute social media strategies aligned with our overall marketing objectives and the ethos of Web3.
- Content Creation: Create compelling and engaging content tailored to different social media platforms, including but not limited to Twitter, Discord, Telegram, Reddit, and emerging Web3 platforms.
- Community Engagement: Foster and grow our online community by actively engaging with followers, responding to comments and messages, and participating in relevant conversations.
- Brand Advocacy: Cultivate brand advocates within the Web3 community and empower them to amplify our message and mission.
- Campaign Management: Plan and execute social media campaigns, contests, and promotions to drive user acquisition and engagement.
- Analytics and Reporting: Monitor social media metrics, track performance, and provide regular reports with actionable insights to optimize strategies and campaigns.
- Trend Monitoring: Stay up-to-date with the latest trends, news, and developments in Web3 and cryptocurrency spaces, and leverage them to inform content and engagement strategies.
- Cross-Functional Collaboration: Collaborate closely with marketing, community, and product teams to align social media efforts with broader organizational goals.
- Risk Management: Mitigate potential risks and manage crisis situations effectively on social media platforms.
- Experimentation: Continuously experiment with new approaches, formats, and features to drive innovation and maximize reach and impact.
Requirements:
- Deep Understanding of Web3: Demonstrated knowledge and understanding of Web3 technologies, blockchain, cryptocurrencies, and decentralized finance (DeFi) ecosystems.
- Experience in Social Media Management: Proven experience managing social media platforms for brands or projects, preferably within the Web3 or cryptocurrency space.
- Creative Skills: Strong creative and storytelling skills with the ability to develop engaging content and narratives.
- Community Building: Experience building and nurturing online communities, fostering engagement, and driving meaningful interactions.
- Analytical Skills: Proficiency in social media analytics tools and platforms to track performance and derive actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex concepts in a clear and concise manner
Responsibility
To assist the BPO Human Resource and Development team in the recruitment process, they provide support to various companies across different industries including digital marketing, sales and operations, distribution, online entertainment, and more.
Developing and implementing effective recruitment and screening systems and procedures to attract the most qualified Candidate Customer Support for position vacancies for online entertainment industry.
Coordinating with requisitioning departments to follow established standards, policies, and procedures for employee recruitment and orientation.
Drafting job advertisements and managing online job portals to reach a wider pool of potential candidates.
Carefully screening candidates and arranging interview appointments for respective Business development unit and Sales and Operation departments.
Notifying all unsuccessful interviewees either by letter or verbally to maintain a positive company image.
Monitoring confirmation dates of new staff to ensure a smooth onboarding process.
Updating internal databases with new hire information
Take meeting minute notes.
Handle all employee queries, written or verbal with the utmost confidentiality.
Keep up to date on current issues and matters related to the HR department.
Work Experience Requirements
● Bachelor’s degree in human resources or related field from a reputable institution.
● At least 5 years of working experience preferably in a fast-paced manufacturing/servicing/construction environment.
● Experience in hiring applicants for entertainment and gaming
● Possesses own transport.
● Good communication skills.
● Willing to start work from home and relocated to Cambodia once confirmation.
salary : 11,700,000 IDR - 12,700,000 IDR
Bahasa
Tanggung jawab
Untuk membantu tim Sumber Daya Manusia dan Pengembangan BPO dalam proses rekrutmen, mereka memberikan dukungan kepada berbagai perusahaan di berbagai industri termasuk pemasaran digital, penjualan dan operasi, distribusi, hiburan online, dan banyak lagi.
Mengembangkan dan menerapkan sistem dan prosedur rekrutmen dan penyaringan yang efektif untuk menarik Kandidat Dukungan Pelanggan yang paling memenuhi syarat untuk lowongan posisi di industri hiburan online.
Berkoordinasi dengan departemen permintaan untuk mengikuti standar, kebijakan, dan prosedur yang ditetapkan untuk perekrutan dan orientasi karyawan.
Menyusun iklan pekerjaan dan mengelola portal pekerjaan online untuk menjangkau lebih banyak kandidat potensial.
Menyaring kandidat dengan hati-hati dan mengatur janji wawancara untuk masing-masing unit pengembangan bisnis dan departemen Penjualan dan Operasi.
Memberi tahu semua orang yang diwawancarai yang tidak berhasil baik melalui surat atau lisan untuk menjaga citra positif perusahaan.
Memantau tanggal konfirmasi staf baru untuk memastikan kelancaran proses orientasi.
Memperbarui database internal dengan informasi karyawan baru
Buat catatan notulen rapat.
Tangani semua pertanyaan karyawan, tertulis atau lisan dengan kerahasiaan maksimal.
Tetap up to date pada isu-isu terkini dan hal-hal yang berkaitan dengan departemen HR.
Persyaratan Pengalaman Kerja
● Gelar sarjana di bidang sumber daya manusia atau bidang terkait dari institusi terkemuka.
● Setidaknya 5 tahun pengalaman kerja, lebih disukai di lingkungan manufaktur/servis/konstruksi yang bergerak cepat.
● Pengalaman merekrut pelamar untuk hiburan dan permainan
● Memiliki transportasi sendiri.
● Keterampilan komunikasi yang baik.
● Bersedia untuk mulai bekerja dari rumah dan pindah ke Kamboja setelah konfirmasi.
salary : 11,700,000 IDR - 12,700,000 IDR
Key Responsibilities:
Coordinating Production:
- Collaborate with cross-functional teams to ensure timely and efficient production processes.
- Monitor production schedules, material availability, and resource allocation to meet
- production targets.
- Identify areas for process improvement and implement solutions to enhance productivity.
Managing Dispatch:
- Oversee the coordination of product deliveries and shipments to ensure accurate and timely dispatch.
- Liaise with logistics partners and carriers to optimize delivery routes and minimize delays.
- Address any issues related to dispatch and provide effective solutions.
Managing Customer Support (Logistics and Orders):
- Handle customer inquiries and concerns related to logistics, orders, and deliveries.
- Work closely with customer support teams to resolve issues promptly and maintain high levels of customer satisfaction.
- Provide customers with accurate information about order status, tracking, and delivery times.
Managing Vendors:
- Establish and maintain positive relationships with vendors and suppliers.
- Collaborate with procurement teams to ensure timely and cost-effective sourcing of
- materials and services.
- Negotiate terms and contracts with vendors to achieve favorable terms for the company.
Managing Inventory:
- Monitor inventory levels and coordinate with relevant teams to ensure adequate stock availability.
- Implement inventory control measures to minimize stockouts and excess inventory.
- Analyze inventory data to make informed decisions about reorder points, stock replenishment, and inventory optimization.
Benefits:
- Comprehensive training in operations management practices.
- Opportunity to learn from experienced professionals in the field.
- Fast-track career growth within the organization.
- Exposure to diverse projects and responsibilities.
Experience: 10 to 13 Yrs
Job Location: Bangalore (Open for WFO / WFH)
Shift Time: 3 PM to 12 AM (Should be comfortable to extend if required)
Notice Period: Immediate to 30 Days
Skills:
Strong Functional skills in Oracle Apps (R12) working on Accounts Receivables (Mandate), Service Contracts (Mandate), Sub-Ledger Accounting, and General Ledger (Mandate), Need excellent communication skills.
Job Description:
- Strong Functional skills on Oracle Apps (R12) working on Accounts Receivables, Service Contracts, Sub-Ledger Accounting, General Ledger
- Technical experience working on SQL queries.
- This is an individual contributor role
- Good Functional Understanding of these modules.
- Ability to work in cross-functional teams
- Ability to work in Onsite-Offshore model
- Excellent Communication skills to liaison with Business users as required
- Experience working with both Inbound and Outbound integrations.
Responsibilities:
- Set standards for the frontend at Peoplebox.
- Design the architecture, tech requirements for requirements from design and product team.
- Mentor Junior frontend engineers through code review, task breakdown
- Work with Designers and Customers to build delightful experiences.
Requirements:
- 3+ years experience of working in React.
- Good hold of how to build redux stores and ability to learn new ways to solve problems in React (the platform is also growing quickly).
- Intent of experimenting/trying out and roll out that framework to rest of the product.
- Ability to reuse existing libraries for faster iterations.
The main objective is to increase the presence of our products in Category A stores across Mumbai.
There will be 2 people in your team, to help you achieve this.
You will have to lead this team to:
1. identify the right stores for our products to be placed
2. Visit the store and explain our product to storekeepers
3. Book orders for the products
4. Work on stock updation data from stores