Automation Engineer

Job Title: Technical Support Specialist

Location: hyderabad ,coimbatore

Department: IT/Customer Support

Reports to: Technical Support Manager / IT Support Lead

Employment Type: Full-Time

Job Summary

We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems.

Key Responsibilities

• Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
• Troubleshoot and resolve technical problems related to both desktop and mobile devices.
• Assist with software installation, setup, configuration, and updates.
• Maintain documentation of common technical issues and solutions for future reference.
• Escalate unresolved issues to the appropriate team or department.
• Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
• Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
• Guide customers through step-by-step solutions and preventive measures to avoid future issues.
• Ensure customer satisfaction by following up on issues until resolution.
• Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
• Participate in training sessions to stay current with industry t

Key Deliverables (Essential functions & Responsibilities of the Job):

 Maintains MDs appointment schedule by planning and scheduling meetings, conferences,

teleconferences, travel. Assist in ensuring prompt and effective follow up on all Internal and external

meetings based on Calendar information.

 Single Point of contact from MD’s office for all business and administrative tasks/queries.

 Interactions with external agencies on behalf of the MD.

 Responsible for Data Management, MIS reporting, Dashboard Analysis, Presentations, Planning,

Strategizing, Monthly / Quarterly analysis and reviews and other business management

 Assist MD in data analysis and in key business parameters correlation for taking vital business decisions.

Hands on experience in preparing analytical reports & undertaking comparative studies. Coordination

with other department heads for business key parameters movement.

 Preparation of Business presentation for Board.

 Manage and ensure execution of specific assignments / projects initiated by the MD. Ensuring that

strategic initiatives are driven across the organization and key projects are tracked and monitored.

 Competition Scanning & Analysis of Industry Peers/New business

Key relationships and stakeholders

 Leadership Team

 All Functional Teams – India & UK

mail updated resume with current ctc, expected ctc, notice period

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

We are looking for people willing to work in a fast-paced and everchanging environment with focus on innovation and adaptive mindset. Come joins us, if you want to make a difference in healthcare field by building data as a key asset in decision making.

We are looking for a Team Lead/Architect for iOS platform responsible for designing and architecting applications aimed at a range of iOS devices including mobile phones and tablet computers.

The candidate should ideally possess the below experience

• Should Have experience leading/mentoring large technical teams.
• Experience in working with product managers , translating functional requirements to precise technical requirements.
• Identify, create and manage project/Product technical artefacts.
• Be able to plan technical milestones & drive development efforts with Agile/Scrum methodologies.
• Experience in designing enterprise grade application architecture for mobile apps, employing design patterns & best practices.
• Should have strong OOAD & TDD development approaches.
• Should have good exposure to code coverage, CPU, Memory & other profiling/tooling.
• Conduct code reviews, technical brainstorming sessions, do code refactoring & optimization.
• Coordinate with the Testing team and define UT, IT, Smoke/Regression tests.
• Triage & Delegate technical issues  to developers using bug tracking tools like JIRA
• Develop modular, reusable components for projects with industry-grade coding skills.
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and clear the bottlenecks , identify the root causes of bugs along with developers
• Help maintain code quality, organization, and automatization

• Proficient with Objective-C or Swift languages, and Cocoa frameworks
• Experience with iOS frameworks such as Core Data, Core Animation, etc
• Solid work experience with UI application development using standard patterns (MVC/MVP/MVVM)
• Work experience in AWS AppSync & Amplify framework integration
• Experience in offline & real time data models
• Solid experience with REST API standards and integration with ORM
• Expertise in design level optimization techniques – Caching, lazy loading, pre-fetching
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Solid understanding of security frameworks & practices for iOS development- Encryption & Data protection.
• Understanding of Apple’s design principles and interface guidelines
• Experience with performance and memory tuning with profilers
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools -Git, Mercurial or SVN
• Familiarity with continuous integration

Desired Skills

• Ability to understand Hybrid or cross platform applications using IONIC, React Native, Flutter
• Ability to develop any test tools in Mac/Desktop
• Experience with communication and messaging applications
• Experience with security software and solutions
• Experience in python / JavaScript is good to have  
• Knowledge of low-level C-based libraries is preferred

Qualification:

• Diploma, bachelors or masters in the area of human centred / product design
• Continued education and research into UI trends and current design strategy and technology

Methodology/Practices:

• Experience working on Agile development methodology
• Experience working in Design Thinking methodology (preferred)

• To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
• Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
• To prepare and own content calendar for the content marketing team
• To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
• To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
• To write clear marketing copy to promote our products/services
• To prepare well-structured drafts using Content Management Systems
• To proofread and edit blog posts before publication
• To coordinate with marketing and design teams to illustrate articles
• To conduct extensive keyword research and use SEO guidelines to scale web traffic
• To ensure all-around consistency (style, fonts, images, and tone)
• To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
• To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas

Hiring for a SaaS Company- Third Party Payroll

Responsibilities:

• Develop aesthetic data driven design to get the word out about our company and drive qualified traffic to our front door
• Strictly follow the design stylesheet and innovate to better the industry standard
• Designing blog posts, whitepapers, eBooks, reports, webinars, infographics, etc.
• Collaborate with internal teams to create landing pages and optimize user experience
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Evaluate design methodologies. Provide thought leadership and perspective for adoption where appropriate

Requirements:

• Bachelor’s degree of higher in Design/Arts/Technology
• 2 to 3 years of experience in B2B Marketing
• Understanding of marketing methodologies and blogging software (WordPress) + Adobe Suite Fair understanding of marketing automation for B2B segment, conversion analytics funnel and ABM campaigns
• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• A sense of aesthetics and a love for great copy and witty communication

About the Role:

• Your goal is to drive revenue & profitability via organic search with defined growth targets via up-levelling the content, SEO structure & tech.
• Directly manage SEO Team & deal with tech leads to hit monthly, quarterly, and annual traffic & revenue goals.
• You must have an excellent understanding of search engines, crawler behaviour.
• You must understand the technicality of using web crawlers, log analyzers, and set tools. • Understanding of code at least read/understand HTML.
• Your analytical and statistical skills should be strong — excellent level of expertise of Google Analytics, webmaster tools, etc.
• Be competitive and engender a sense of urgency, creativity, and curiosity for how we continue to outperform the competition in SEO.
• Understand how changes in search engine impact campaign performance, and build scalable, automated solutions to stay ahead of trends.
• Respond to rapid changes in the event landscape and marketplace to capture potential performance opportunities for Organic search.
• Manage and measure performance across keyword targets, but execute ad hoc strategic initiatives
• Establish the innovation mindset and always-on experimentation, including new page development, a/b test on-page optimization, schemas, etc.
• Highlight technical pitfalls and become the driving force behind building a reliable foundation of SEO tech (e.g., structured data, schema markup) and process that will scale in India & Overseas.
• Set clear KPIs and drive a team culture of accountability and rigor towards business impact.
• Be a domain expert on the educational industry.

What we are looking for

• Proven track record of building top talent and high performance.
• A Team Player
• Experience managing large scale systems in competitive and rapid growth environments
• Leadership on multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• Bachelor's degree/MBA with equivalent experience of 4 - 5 years in Digital Marketing domain.
• Edu-tech and E-Commerce experience will be preferred.
• Extensive understanding of the digital marketing industry, best practices, user behavior, and buyer's psychology.
• A dynamic candidate who can adopt new techniques quickly.
• Strong understanding of social media marketing techniques.
• Ability to analyze metric data and convey recommendations appropriately to supervisors.
• Self-motivated, detail oriented and able to prioritize daily work efficiently.

Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members

You’ll be a good fit if you:

• Have 1+ years of experience developing user facing features
• Have a deep understanding of basic UI/UX/design principles
• Are self-motivated and can solve problems independently
• Experience leveraging web technologies like HTML, CSS, and Javascript(ES6)
• Experience using the latest CSS layout methods such as Flexbox and Grid
• Experience with CSS preprocessors like Sass or LESS
• Knowledge and hands-on experience with Node.js ecosystem and leveraging Javascript libraries / frameworks such as React, Angular or Vue
• Experience with testing frameworks (Jest) and writing unit tests
• Competency in building responsive layouts
• Practical knowledge of performance optimization techniques
• Collaboration in a GitHub repository with many contributors and comfortable with workflows like code reviews, forking, pull requests, etc.