Business Development Associate

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

Key Responsibilities

Project Planning and Coordination

• Attend meetings and assist in determining project documentation requirements.
• Plan project progress by defining sub-goals, milestones, tasks, time, and resource planning.
• Cooperate in setting benchmark figures for project implementation and decision-making.
• Use project scheduling and control tools (e.g., Jira, Trello) to monitor project plans, work hours, and task progress.
• Plan personnel utilization, determine responsibilities, and create a personnel plan.

Project Administration and Documentation

• Provide project administration support and monitor project requirements.
• Create and maintain Minutes of Meetings (MOM) and ensure they are shared with stakeholders.
• Document project progress, including maintaining a project log and project file.
• Maintain a Contract Execution Tracking Log to ensure client requirements are met on time.
• Document problems and resolutions for future reference.

Progress Tracking and Reporting

• Track the progress and quality of work being performed by the team and escalate priority issues as needed.
• Monitor project risks and hazards, taking appropriate measures for avoidance.
• Effectively communicate project updates to clients and the internal team, ensuring clarity and timeliness.
• Track and follow up on pending approvals from clients, especially those related to UX or design decisions.

Team Support and Mentorship

• Manage personnel responsible for project tasks, including holding regular work meetings, motivating staff, and managing conflicts and crises.
• Mentor and ensure the team continually strives for improvement and efficiency gains.
• Understand the functionality of the application being developed and keep the team updated.
• Maintain consistency in icons, fonts, styles, and functionalities across projects.

Technical Involvement

• Analyse user specifications and requirements to convert them into wireframes or actionable tasks.
• Estimate deliverables and ensure they are delivered on time.
• Assist with technical understanding of application functionality, ensuring alignment with client needs.

Who We Are

Grip is building a new category of investment options for the new-age of Indian Investors. Millennials

don’t communicate, shop, pay, entertain and work like the previous generation - then why should they

invest the same way?

Started in June’20, Grip has seen 20% month-on-month growth to become one of India’s fastest-

growing destinations for alternative investments. Today, Grip offers multiple investment options providing

8-16% annual returns and 1-60 month tenures as the country’s only multi- asset (lease financing,

inventory financing, corporate bonds start-up equity, commercial real estate ) investment platform. With a

minimum investment size of INR 20,000, Grip is democratizing investment options that have previously

only been available to the largest funds and family offices.

Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-

facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves

to solve problems, think creatively, and fly the plane as we continue to build it.

In the News

- Money Control : Click Here

- Hindu Business : Click Here

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Courage

○ Transparency

○ Ownership

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The Company has turned two so you get a seat on rocketship that’s just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

● Design cloud infrastructure that is secure, scalable, and highly available onAWS

● Work collaboratively with software engineering to define infrastructure and

deploying requirements

● Provision, configure and maintain AWS cloud infrastructure defined as code

● Ensure configuration and compliance with configuration management tools

● Administer and troubleshoot Linux based systems

● Troubleshoot problems across a wide array of services and functional areas

● Build and maintain operational tools for deployment, monitoring, and analysis of AWS

infrastructure and systems

● Perform infrastructure cost analysis and optimization

Your Superpowers

● At least 3-5 years of experience building and maintaining AWS infrastructure

(VPC,EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront,

S3,RDS,Elasticbeanstalk)

● Strong understanding of how to secure AWS environments and meet

compliance requirements

● Expertise using Chef/Cloudformation/Ansible for configuration management

● Hands-on experience deploying and managing infrastructure with Terraform

● Solid foundation of networking and Linux administration

● Experience with Docker, GitHub, Kubernetes,, ELK and deploying applications onAWS

● Ability to learn/use a wide variety of open source technologies and tools

● Strong bias for action and ownership

Your Responsibilities:

• Own the backend stack – Python based, that powers our product

• Collaborate with Data Scientists, Backend Developers(Node.js), Front-end developers, DevOps to design and implement new features
• Build and maintain several Backend Jobs and REST’ful Services which will be used internally in a Macroservices/Distributed services environment.
• Deploy and monitor the Jobs and endpoints ensuring availability and scalability(ability to handle 100X data processing load)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Python and related frameworks – particularly Flask.
• Extensive experience in designing and scheduling backend Python jobs
• Hands on working in different file formats like Json, Parquet, csv etc. coming from Data Science side.
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Good experience in designing and maintaining REST’ful API endpoints
• Ideally maintaining infrastructure-as-code using Terraform
• Ideally experience in parallel data processing and building end-to-end Data Pipelines using tools such as Airflow/Prefect and Spark/Dask
• Excellent communication skills and the ability to explain complex topics in a simple manner

We are looking for an experienced and creative UI/UX Designer to join our team! As an UI-UX Designer , you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. You will be designing ideas using various methods and latest technology.

You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.

SKILLS:

Must have:

“Proven work experience as a UX/VD Designer or similar role”

1) Portfolio of design projects

2) Up-to-date knowledge of design software like Adobe Illustrator, Photoshop, XD, Adobe Premier, Sketch, Invision

and After Effects.

3) Team spirit and strong communication skills to collaborate with various stakeholders.

4) Good time-management skills

5) Hands-on experience in leading a design team.

6) Communicates company goals, safety practices, and deadlines to team.

ROLES AND RESPONSIBILITES:

1) Gather and evaluate user requirements in collaboration with product managers and engineers

2) Illustrate design ideas using storyboards, process flows and sitemaps

3) Design graphic user interface elements, like menus, tabs and widgets

4) Build page navigation buttons and search fields

5) Develop UI mockups and prototypes that clearly illustrate how sites function and look like

6) Prepare and present rough drafts to internal teams and key stakeholders

7) Identify and troubleshoot UX problems (e.g. responsiveness)

8) Should be quick and be able to handle pressure situations.

9) Good Knowledge over HTML,CSS.

10) Motivate team members and assesses performance.

Company Name:- Pack Plannet Pvt. Ltd.
Position:- GM Sales

Industry: Craft & paper bag

Salary: 50k to 01 lacks CTC PM

Skills required: Domestic and Export Sales

1. Hiring for craft & paper bag industry. ( New company under Krish group )

2. Candidate should have 9-12 years of working experience in the craft & paper bag industry.

3. Should have knowledge of domestic and export sales.

4. Field sales operation handling experience.

5. Team Handling.