Lead Generation Specialist

Java Developer – Job Description

About the Role

Wissen Technology is now hiring for a Java Developer - Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading, and SQL.

We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. This is a brilliant opportunity to become a part of a highly motivated and expert team that has made a mark as a high-end technical consulting organization.

Required Skills

• Experience: 4 to 7 years
• Experience in Core Java and Spring Boot
• Extensive experience in developing enterprise-scale applications and systems
• Should possess good architectural knowledge and be aware of enterprise application design patterns
• Should have the ability to analyze, design, develop, and test complex, low-latency client-facing applications
• Good development experience with RDBMS
• Good knowledge of multithreading and high-performance server-side development
• Basic working knowledge of Unix/Linux
• Excellent problem-solving and coding skills
• Strong interpersonal, communication, and analytical skills
• Should have the ability to express their design ideas and thoughts

About Wissen Technology

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom, and Startups.

Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities.

Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission-critical projects for its clients through thought leadership, ownership, and assured on-time deliveries that are always “first time right”.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs, and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including:

• Application Development
• Artificial Intelligence & Machine Learning
• Big Data & Analytics
• Visualization & Business Intelligence
• Robotic Process Automation
• Cloud
• Mobility
• Agile & DevOps
• Quality Assurance & Test Automation

We have been certified as a Great Place to Work® for two consecutive years (2020–2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Job Description

Manager – Millwork & Countertops Division

Department: Project Management

Location: Hyderabad, India (Offshore Headquarters)

Reports To: Director – Project Management

Position Overview

The Manager – Millwork & Countertops Division will lead and oversee all operational, technical, and project management functions related to millwork, countertops, and custom furniture packages for hospitality, multifamily, and residential construction projects.

This role is responsible for reviewing, redlining, correcting, and coordinating shop drawings received from vendors and fabrication partners to ensure compliance with project specifications, architectural intent, and production feasibility. The ideal candidate must have strong hands-on experience in the millwork, cabinetry, countertops, or custom furniture industry and possess a deep understanding of fabrication methods, detailing standards, and construction coordination.

The position requires leadership of offshore project coordination teams while working closely with vendors, architects, designers, contractors, and internal stakeholders across international projects.

Key Responsibilities

Shop Drawing Review & Technical Coordination

• Review vendor-submitted shop drawings for millwork, countertops, cabinetry, and custom furniture packages.

• Redline, correct, and coordinate drawings to ensure compliance with architectural drawings, project specifications, and fabrication standards.

• Ensure dimensions, material specifications, hardware details, countertop layouts, joinery details, and installation requirements are accurate and buildable.

• Coordinate revisions with vendors, estimators, project managers, and consultants until final approval is achieved.

• Identify design conflicts, constructability issues, and field coordination concerns before production.

Project Management

• Manage projects from estimation and design coordination through production and final delivery.

• Monitor project schedules, approvals, procurement timelines, and fabrication milestones.

• Ensure all deliverables are completed within budget, schedule, and quality standards.

• Maintain organized project documentation including RFIs, submittals, drawing logs, and revision tracking.

Vendor & Production Coordination

• Coordinate with millwork shops, stone fabricators, countertop vendors, and furniture manufacturers.

• Review quotations, technical submissions, and fabrication capabilities.

• Support procurement planning and material coordination for projects.

• Resolve technical, quality, or scope-related issues with vendors and suppliers.

Team Leadership

• Supervise and mentor project coordinators, estimators, and drawing review staff.

• Delegate responsibilities and review team output for accuracy and quality.

• Establish and improve SOPs for drawing review, documentation, and project workflows.

• Foster a collaborative and accountable team environment.

Client & Consultant Coordination

• Communicate with architects, interior designers, general contractors, and client

representatives regarding shop drawing approvals and technical clarifications.

• Participate in coordination meetings and ensure alignment between design intent

and fabrication requirements.

• Provide technical recommendations and value-engineering solutions when required.

Preferred Industry Experience

Candidates must have direct experience in one or more of the following industries:

• Millwork / Custom Millwork

• Countertops / Stone Fabrication

• Custom Furniture Manufacturing

• Cabinetry & Joinery

• Hospitality Interior Fit-Outs

• Residential Millwork & Kitchens

Candidates without relevant millwork, countertop, cabinetry, or furniture industry experience will not be considered.

Qualifications & Requirements

Education

• Bachelor’s Degree or Diploma in:

o Architecture

o Interior Design

o Civil Engineering

o Furniture Design

o Construction Management

o Or related technical field

Experience

• 5–10 years of relevant experience in millwork, countertops, cabinetry, or furniture

manufacturing/project management.

• Strong experience reviewing and coordinating shop drawings.

• Experience working with hospitality, multifamily, or residential construction projects preferred.

• Experience coordinating with offshore and international teams is an advantage.

Technical Skills

• Strong understanding of millwork fabrication methods, countertop detailing, and furniture construction.

• Ability to read and interpret architectural and interior design drawings.

• Proficiency in AutoCAD is mandatory.

• Experience with Bluebeam, SketchUp, Cabinet Vision, Microvellum, or related software is a plus.

• Knowledge of materials including laminates, veneers, quartz, granite, solid surfaces, hardware, and specialty finishes.

Soft Skills

• Strong attention to detail and problem-solving abilities.

• Excellent communication and coordination skills.

• Ability to manage multiple projects simultaneously in a fast-paced environment.

• Strong leadership and team management capabilities.

Work Conditions

• Full-time position based in Hyderabad, India.

• Coordination with international teams may require flexible working hours.

• Limited travel may be required depending on project needs.

Ideal Candidate Profile

The ideal candidate is a technically strong millwork and countertop professional with extensive experience reviewing shop drawings, coordinating fabrication details, and managing project execution within the millwork, cabinetry, or custom furniture industry. This

individual should be capable of leading teams, resolving technical issues proactively, and ensuring high-quality project delivery across multiple international projects.

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Title         : Buyer Experience

Website          : https://www.truva.in/

Linkedin          : https://www.linkedin.com/company/truvahomes/people/

Location         : Mumbai (Supreme Business Park)

Working days  : 6 days per week from office

Please go through the company website and let me know if you need more information. I would be happy to assist you with the additional details.

About us:

Founded in 2023, by IIT and Stanford GSB alumni, Truva aims to build the most delightful and trustworthy home buying experience in India (akin to Spinny for Homes). Their comprehensive home buying platform, enables the buyer journey end to end, right from discovery of renovated houses and arranging home visits, to ensuring all legal and financial support. Their offering has enabled them to build the company profitably from Day 1 and raise from marquee investors.

Why This Role

At Truva, we’re not looking for someone who can just sell homes, but someone who can turn one of life’s most stressful processes (buying a home) into a delightful, trustworthy journey. As a Buyer Experience Architect, you will work at the intersection of sales, growth and product experience, to build customer relationships, design systems to enhance our reach and experience, and drive revenue growth.

Your Impact will include:

● Shaping the future of home buying and selling, in a fast paced startup.

● Owning outcomes: From first click to final handshake, you’ll design and drive the buyer journey.

● Working at the intersection of sales, growth and customer experience.

 What You’ll Own

● Building Tru(va)ly Incredible Customer Relationships: Build and maintain strong relationships with clients, understand their needs, conduct personalized property visits, deliver data-driven insights (e.g., ROI projections, legal clarity), and guide buyers through seamless transactions!

● Managing end-to-end Property Lifecycles: Manage the end-to-end sales cycle for Truva’s curated properties, from listing optimization to negotiating & closing deals.

● Expanding the Truva Buyer Community: Join forces with the growth team on experiments and ideas to expand our buyer community, whether it is hosting Open Houses or fun social media campaigns..

● Enhancing Buyer Experience: Work closely with product team to convert buyer pain points into highlight features (think digital walkthroughs or home comparison tools)

 We’re looking for you if you:

● Speak empathy and data fluently. You know when to send a handwritten note vs. a pricing algorithm.

● Have hustled in sales/BD but hated the grind of transactional relationships.

● Geek out on psychology as much as spreadsheets.

● You are a learner at heart - whenever you find an area of growth, you start thinking about how to improve.

● Thrive in chaos. Yesterday’s “impossible” is today’s to-do list.

● Have 1+ years of experience and proven track record in a customer facing role (hospitality, sales, customer experience or success, or even HR!)

Thanks 

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Mandatory Skills:

• AZ-104 (Azure Administrator) experience
• CI/CD migration expertise
• Proficiency in Windows deployment and support
• Infrastructure as Code (IaC) in Terraform
• Automation using PowerShell
• Understanding of SDLC for C# applications (build/ship/run strategy)
• Apache Kafka experience
• Azure web app

Good to Have Skills:

• AZ-400 (Azure DevOps Engineer Expert)
• AZ-700 Designing and Implementing Microsoft Azure Networking Solutions
• Apache Pulsar
• Windows containers
• Active Directory and DNS
• SAST and DAST tool understanding
• MSSQL database
• Postgres database
• Azure security

Project Role : Application SAP Enterprise Portal

Project Role Description :

Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills : SAP Enterprise Portal Architecture, SSI:  NON SSI:

Good to Have Skills :SSI: No Function Specialization NON SSI :

Job Requirements :

Key Responsibilities : A Perform Operations support for SAP Desktop B Manage incidents within SLA C Engage in Portal upgrades and Enhancements D SAP UI5 developments with upskilling E Testing/Weekend support for Cutovers /mocks etc

Technical Experience :

Should have 6 yrs relevant exp and 1 E2E implementation exp.

A Resource has worked on End to end Development projects in SAP Portal B Good to have knowledge in Web dynpro Java C Experience in Portal Content Administration iViews, Worksets, Groups, Roles and role-based content SAP Knowledge Management D Experience in all phases of SDLC Requirements, analysis, development, testing E SAP Fiori Good to have skill F Display analytical skills for fit gap analysis for migrations, Upgrade Professional Attributes :

Candidate must be flexible to work from client location- Jabalpur

A Good communication skill in English B Good analytical skill C Experience in managing the team and the delivery Educational Qualification:

A Regular 15-year full time education B Software Engineering degree