
- Works independently without any supervision
- Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
- Experience in deploying highly complex, distributed transaction processing systems.
- Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
- As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.
Required Experience, Skills, and Qualifications
- 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
- At least one End to End CI/CD Implementation experience
- Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
- Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
- Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
- Experience architecting interaction with services and application deployments on AWS
- Experience with Groovy and writing Jenkinsfile
- Experience with repository management, code scanning/linting, secure scanning tools
- Experience with deployments and application configuration on Kubernetes
- Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
- Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
- Experience with message buses (e.g. Apache Kafka, NATS)
- Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)

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Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
Technical experience in Java Enterprise environment as developer or DevOps specialist.
Familiarity with DevOps principles and ticketing tools like ServiceNow.
Strong analytical, communication, and organizational abilities. Easy to work with.
Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

- Provides free and subscription-based website and email services hosted and operated at data centres in Mumbai and Hyderabad.
- Serve global audience and customers through sophisticated content delivery networks.
- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.
- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.
- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.
- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.
- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.
- Have mail traffic exchange agreements with major Internet services.
Job Details :
- This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.
- The company believes having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.
- You will be part of a team that keeps the business running for cloud products and services that are used 24- 7 by the company's consumers and enterprise customers around the world. You will be asked to contribute to operate, maintain and provide escalation support for the company's cloud infrastructure that powers all of cloud offerings.
Job Role :
- As a senior engineer, your role grows as you gain experience in our operations. We facilitate a hands-on learning experience after an induction program, to get you into the role as quickly as possible.
- The systems engineer role also requires candidates to research and recommend innovative and automated approaches for system administration tasks.
- The work culture allows a seamless integration with different product engineering teams. The teams work together and share responsibility to triage in complex operational situations. The candidate is expected to stay updated on best practices and help evolve processes both for resilience of services and compliance.
- You will be required to provide support for both, production and non-production environments to ensure system updates and expected service levels. You will be required to specifically handle 24/7 L2 and L3 oversight for incident responses and have an excellent understanding of the end-to-end support process from client to different support escalation levels.
- The role also requires a discipline to create, update and maintain process documents, based on operation incidents, technologies and tools used in the processes to resolve issues.
QUALIFICATION AND EXPERIENCE :
- A graduate degree or senior diploma in engineering or technology with some or all of the following:
- Knowledge and work experience with KVM, AWS (Glacier, S3, EC2), RabbitMQ, Fluentd, Syslog, Nginx is preferred
- Installation and tuning of Web Servers, PHP, Java servlets, memory-based databases for scalability and performance
- Knowledge of email related protocols such as SMTP, POP3, IMAP along with experience in maintenance and administration of MTAs such as postfix, qmail, etc will be an added advantage
- Must have knowledge on monitoring tools, trend analysis, networking technologies, security tools and troubleshooting aspects.
- Knowledge of analyzing and mitigating security related issues and threats is certainly desirable.
- Knowledge of agile development/SDLC processes and hands-on participation in planning sprints and managing daily scrum is desirable.
- Preferably, programming experience in Shell, Python, Perl or C.
What you will do:
- Handling Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups and monitoring
- Logging, metrics and alerting management
- Creating Docker files
- Performing root cause analysis for production errors
What you need to have:
- 12+ years of experience in Software Development/ QA/ Software Deployment with 5+ years of experience in managing high performing teams
- Proficiency in VMware, AWS & cloud applications development, deployment
- Good knowledge in Java, Node.js
- Experience working with RESTful APIs, JSON etc
- Experience with Unit/ Functional automation is a plus
- Experience with MySQL, Mango DB, Redis, Rabbit MQ
- Proficiency in Jenkins. Ansible, Terraform/Chef/Ant
- Proficiency in Linux based Operating Systems
- Proficiency of Cloud Infrastructure like Dockers, Kubernetes
- Strong problem solving and analytical skills
- Good written and oral communication skills
- Sound understanding in areas of Computer Science such as algorithms, data structures, object oriented design, databases
- Proficiency in monitoring and observability
JOB DETAILS
What You'll Do

Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.
Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics
2 - 5 Years of Experience in any Programming any language (Polyglot Preferred ) & System Operations • Awareness of Devops & Agile Methodologies • Proficient in leveraging CI and CD tools to automate testing and deployment . • Experience in working in an agile and fast paced environment . • Hands on knowledge of at least one cloud platform (AWS / GCP / Azure). • Cloud networking knowledge: should understand VPC, NATs, and routers. • Contributions to open source is a plus. • Good written communication skills are a must. Contributions to technical blogs / whitepapers will be an added advantage.
Why you should join us
- You will join the mission to create positive impact on millions of peoples lives
- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)
- You get to work in an accelerated learning environment
What you will do
- You will provide deep technical expertise to your team in building future ready systems.
- You will help develop a robust roadmap for ensuring operational excellence
- You will setup infrastructure on AWS that will be represented as code
- You will work on several automation projects that provide great developer experience
- You will setup secure, fault tolerant, reliable and performant systems
- You will establish clean and optimised coding standards for your team that are well documented
- You will set up systems in a way that are easy to maintain and provide a great developer experience
- You will actively mentor and participate in knowledge sharing forums
- You will work in an exciting startup environment where you can be ambitious and try new things :)
You should apply if
- You have a strong foundation in Computer Science concepts and programming fundamentals
- You have been working on cloud infrastructure setup, especially on AWS since 8+ years
- You have set up and maintained reliable systems that operate at high scale
- You have experience in hardening and securing cloud infrastructures
- You have a solid understanding of computer networking, network security and CDNs
- Extensive experience in AWS, Kubernetes and optionally Terraform
- Experience in building automation tools for code build and deployment (preferably in JS)
- You understand the hustle of a startup and are good with handling ambiguity
- You are curious, a quick learner and someone who loves to experiment
- You insist on highest standards of quality, maintainability and performance
- You work well in a team to enhance your impact
About the Company
- 💰 Early-stage, ed-tech, funded, growing, growing fast
- 🎯 Mission Driven: Make Indonesia competitive on a global scale
- 🥅 Build the best educational content and technology to advance STEM education
- 🥇 Students-First approach
- 🇮🇩 🇮🇳 Teams in India and Indonesia
Skillset 🧗🏼♀️
- You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
- You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
- You have experience operating and maintaining production systems in a Linux based public cloud environment
- You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
- You’re in love with system metrics and strive to help deliver improvements to systems all the time
- You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
- You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
- You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
- You have high integrity, and you are reliable
What you can expect from us 👌🏼
☮️ Mentorship, growth, great work culture
- Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
- We are a people-first, high-trust, high-autonomy team
- We live in the TDD, Pair Programming, First Principles world
🌏 Remote done right
- Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
- Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
- A good balance between deep focussed work and collaborative work ⚖️
🖥️ Friendly, humane interview process
- 30-minute alignment check and screening call
- A short take-home coding assignment, no more than 2-3 hours. Time is precious
- Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
- In-depth engineering discussion around your skills and career so far
- System design and architecture interview for seniors
What we ask from you👇🏼
- Bring your software engineering — both individual brilliance and collaborative skills
- Bring your good nature — we're building a team that supports each other
- Be vested or interested in the company vision
- Proven experience in handling large infrastructure and distributed systems like Kafka, Yarn, Elastic Search, etc..
- Familiarity with Python-related technologies and frameworks like Django or Pyramid.
- Experience with Unix/Linux operating systems internals and administration (e.g. filesystems, inodes, system calls, etc) or networking (e.g. TCP/IP, routing, network topologies, and hardware, SDN, etc)
- Familiarity with at least one of the cloud computing infrastructures - GCP / Azure / AWS
- Familiarity with task queue frameworks like Celery or Pika is a plus.
- Source code management and Implementation of security best practices.
- Experienced in building monitoring/metrics & alerting tool (APM tool), a custom dashboard for each Application stack against the supported environment
- Good understanding & implementation experience using 12-factor App principles
- Awareness of Cloud Security concepts
- Awareness of Information Security concepts and Best Practices

EXP:: 4 - 7 yrs
- Any scripting language:: Python, Scala, shell or bash
- Cloud:: AWS
- Database:: Relational (SQL) & non-relational (NoSQL)
- CI/CD tools and Version controlling

Requirements:-
- Must have good understanding of Python and Shell scripting with industry standard coding conventions
- Must possess good coding debugging skills
- Experience in Design & Development of test framework
- Experience in Automation testing
- Good to have experience in Jenkins framework tool
- Good to have exposure to Continuous Integration process
- Experience in Linux and Windows OS
- Desirable to have Build & Release Process knowledge
- Experience in Automating Manual test cases
- Experienced in automating OS / FW related tasks
- Understanding of BIOS / FW QA is a strong plus
- OpenCV experience is a plus
- Good to have platform exposure
- Must have good Communication skills
- Good Leadership capabilities & collaboration capabilities, as individual will have to work with multiple teams and single handedly maintain the automation framework and enable the Manual validation team

