l2/l3 Protocols Testing & Automation

Job Title: Business Analyst

Location: Chennai / Indore

Experience Required: 3–8 years

Required Skills & Qualifications:

• Proven experience as a Business Analyst, preferably in IT or software development environments.
• Strong analytical, problem-solving, and communication skills.
• Experience with tools like JIRA, Confluence, MS Office, and SQL.

Key Responsibilities:

• Gather, analyze, and document business requirements from stakeholders.
• Create detailed BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and user stories.
• Collaborate with Product Owners, Developers, QA teams, and Designers throughout the project lifecycle.

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators, and students use JoVE for their research, teaching, and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking a dynamic and innovative Marketing Specialist with a passion for the biopharma sector. This role will focus on promoting JoVE’s unique solutions to biopharma companies. The ideal candidate will have a proven track record in B2B marketing, particularly within the life sciences, and will excel in creating content and executing lead-generation marketing campaigns that resonate with biopharma audiences.

Responsibilities

• Develop and execute marketing strategies tailored to biopharma companies
• Design and implement multi-channel marketing campaigns, including email marketing, social media, and paid ads to drive lead generation and audience engagement
• Create completing content for case studies, newsletters, blogs, social media, ads, and email campaigns
• Collaborate with the sales and product teams to align marketing initiatives with business goals
• Engage with industry professionals through events, webinars, and strategic partnerships to expand JoVE’s presence in the biopharma market
• Organize and deliver webinars and events at conferences
• Analyze marketing performance data and leverage insights to optimize strategies. Monitor KPIs such as lead generation, engagement, and conversion rates, providing actionable recommendations for improvements

Requirements

• A Bachelor’s degree in business, marketing, or life sciences
• 5+ years of experience in B2B marketing with a strong focus on the biopharma sector
• Strong understanding of the biopharma industry, including R&D processes and market trends
• Proficiency in marketing automation tools (such as HubSpot)
• Experience with Salesforce and B2B prospecting tools, such as LinkedIn Sales Navigator
• Excellent written and verbal English communication skills
• Strong analytical and problem-solving skills

Why Join JoVE?

• When working with JoVE, you can expect a compensation package competitively placed within the local market.
• You will make a direct impact in accelerating science research and in improving student learning in science education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat

• Provide knowledgeable answers to questions about product, pricing and availability

• Work with internal departments to meet customer's needs

• Data entry in various platforms Qualifications

• Freshers can apply

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

Job Title: HR Data Analyst  

Reports To: HR Business Partner

Duties

• Collect and compile HR metrics and data from the global HR team using internal SharePoint site as well as Excel files from local HRIS systems
• Analyze data on a monthly, quarterly, and annual basis regarding recruitment and attrition
• Prepare data reports using Excel and Power Point
• Ensure data integrity by identifying issues and fixing errors either in SharePoint or local HRIS system
• Track recruitment costs on a regional and global basis
• Work closely with Finance team to monitor global recruitment budget costs and new hire/attrition pipeline
• Lead HR data projects, such as data review/audit and mass data changes
• Assist HR team with various data projects, as requested

Required Skills

• Intermediate Microsoft Office skills, including Excel, Power Point and Word
• Strong attention to detail
• Excellent verbal and written communication skills
• Ability to build strong working relationships across different locations and departments
• Strong analytics and problem solving – able to identify anomalies in data and follow up to find an explanation as to why
• Must maintain confidentiality
• Familiarity with Power BI is preferred

Experience

• 8 to 12 years’ experience with data analysis, either in the finance, accounting or HR field
• Bachelor’s degree in any field is preferred

Key responsibilities:

• Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
• Design, Build, and maintain Social Media presence
• Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identify trends, insights and optimize approach based on the insights.
• Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
• Create landing pages and optimize user experience for Lead Acquisition
• Should be able to plan and execute Webinars, Seminars and Events

Skills:

• MBA or PGDM in Marketing
• 6+ years of experience in Digital Marketing for IT/ITES Services Industry
• Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
• Good to have experience in using HubSpot as Marketing Tool
• Must have excellent verbal and written Communication skills with exposure to Global Clients