Assistant Marketing Manager

Job Title: Customer Support Executive – Travel Industry

Location: Ghitorni, New Delhi

Company: Aertrip.com

Job Type: Full-Time

About Us

Aertrip.com is a leading travel technology company offering flight, hotel, and holiday booking solutions. We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. Freshers with excellent communication skills are highly encouraged to apply.

Key Responsibilities

• Handle customer queries related to flight, hotel, and holiday bookings via phone, email, and chat.
• Provide timely and accurate information regarding bookings, refunds, cancellations, and general travel inquiries.
• Assist customers with itinerary details, travel requirements, fare rules, and booking processes.
• Coordinate with internal teams (Ticketing, Operations, Finance) to resolve customer issues.
• Maintain records of customer interactions and ensure all queries are closed within TAT.
• Deliver excellent customer service with a positive attitude and clear communication.
• Manage escalations professionally and strive for first-contact resolution.
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Required Skills & Qualifications

• Excellent communication skills (verbal & written).
• Customer-first attitude with strong problem-solving abilities.
• Ability to handle stressful situations calmly and professionally.
• Basic computer knowledge (MS Office, email handling).
• Ability to work in rotational shifts if required.
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Preferred Qualifications

• Graduate in any stream.
• Experience in customer support (travel/airline/hospitality) is a plus.
• Freshers with strong communication skills are also welcome.

Javascript, Callback, Async, Promise, Experience in writing restful APIs, Javascript, Nodejs, ReactJs, MySQL.

Immediate Joiner

Requirements

• 3+ years work experience with production-grade python. Contribution to open source repos is preferred
• Experience writing concurrent and distributed programs, AWS lambda, Kubernetes, Docker, Spark is preferred.
• Experience with one relational & 1 non-relational DB is preferred
• Prior work in the ML domain will be a big boost

What You’ll Do

• Help realize the product vision: Production-ready machine learning models with monitoring within moments, not months.
• Help companies deploy their machine learning models at scale across a wide range of use-cases and sectors.
• Build integrations with other platforms to make it easy for our customers to use our product without changing their workflow.
• Write maintainable, scalable performant python code
• Building gRPC, rest API servers
• Working with Thrift, Protobufs, etc.

Job Title: Kafka Architect

Experience range:- 8+ Years

Location:- Pune

Experience :

Kafka Architect with kafka connect, kafka Streaming, Ecosystem and any scripting language

Kafka Brokers, Kafka Connect, Schema Registry, and Zookeeper (or KRaft)

Job description

About Us:

We are a leading organization that specializes in providing professional training in specific ERP tools with primary focus in SAP tailored for application across diverse industries. We empower individuals and businesses to thrive in the digital era through comprehensive and practical training programs.

Key Responsibilities:

1. Content Creation:

- Develop high-quality and engaging content for various digital platforms, including blog posts, articles, ebooks, and social media posts.

- Collaborate with subject matter experts to create educational content that aligns with the needs of our target audience.

2. Digital Campaign Management:

- Plan, execute, and optimize digital marketing campaigns across platforms such as Google Ads, social media, and email to drive awareness and lead generation.

- Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement.

3. SEO Strategy:

- Implement SEO best practices to enhance the visibility of our training programs in search engine results.

- Conduct keyword research and optimize website content for search engines.

4. Social Media Management:

- Manage and grow our social media presence by creating and curating content, fostering community engagement, and driving conversations relevant to our industry.

5. Email Marketing:

- Develop and execute email marketing campaigns to nurture leads, promote events, and share valuable content.

- Segment and target audiences to maximize the impact of email communications.

6. Collaboration and Cross-functional Communication:

- Collaborate with internal teams, including Sales and Product Development, to align marketing efforts with business goals.

- Stay updated on industry trends and competitors to ensure our marketing strategies remain innovative and effective.

Qualifications and Experience:

- Proven experience in digital marketing, with a focus on content creation and strategy.

- Familiarity with digital tools and technologies relevant to the training industry.

- Strong writing and editing skills with the ability to create engaging and informative content.

- Proficiency in SEO, social media management, and email marketing platforms.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Excellent communication and collaboration skills.

Expected Start Date: 01/03/2024

Job Types: Full-time, Permanent

Salary: ₹8,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Digital marketing: 1 year (Required)

Ability to Commute:

• Kolkata, West Bengal (Required)

Ability to Relocate:

• Kolkata, West Bengal: Relocate before starting work (Required

07-13 years as an Oracle DBA with production support experience, including Oracle 10g and 11g.

07-13 years of experience as an Oracle Apps DBA with Oracle EBS 11.5.10 and R12

Strong understanding of Oracle RDBMS architecture

Hands-on experience with implementation, upgrade, and tuning of:

Large Oracle EBS environments, Oracle EBS in a production environment; throughout all stages of the lifecycle

Enterprise Manager Grid Control

Backup and recovery concepts, including RMAN

Oracle R12, Oracle RAC

Patch assessment and application in an EBS environment with activation of different modules

Performance Tuning (ie. Sql Queries)

Proven experience with multiple operating systems: Linux/Unix/Solaris/Windows

Strong verbal, written, organizational and documentation skills.

Ability to provide accurate and realistic effort estimates, commit and deliver accordingly

Ability to work in a fast paced environment with occasional non-business hours (evenings and weekends) flexibility and able to prioritize and juggle multiple projects.

Ability to work productively in a team environment and participate as a positive and cooperative team member.

MS in CS or BS/ BA in Computer Science with five years of relevant work experience.

Candidates should be flexible for Night shifts/Weekend Shifts

Preferred Skills:

Experience with Engineered Systems (ie. ODA's)

Oracle Data Guard

Oracle RAC/Multitenant architecture . WebLogic . OEM 13c/12c

R12.2 Upgrade Experience on multiple projects

Experienced with Oracle Identity Management product suite

Immediate Joiners preferred

• Must have applied knowledge of Python and trending data libraries.
• Experience on Python Backend Development framework like Flask, Django etc.
• Must have experience working on AWS (Lambda, EC2, S3, API Gateway etc).
• Must have experience working on SQL optimization and performance tuning.
• Nice to have technical knowledge in any ETL/ BI Tools (Datastage, Informatica, Alteryx, Microstrategy, RDM, MDM etc.

Requirements:

• Knowledge of REACT tools including React.js, Webpack, Redux.
• Experience with user interface design.
• Excellent troubleshooting skills.
• Good project management skills.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

Skills Required:

• React (Must), Preferably mobx experience
• Modern CSS layouts like Flex, Grid
• Strong fundamentals in OOP design patterns
• Basic understanding of REST API's

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Build large scale web applications with Single Page Applications (SPA) architecture.

Experience to develop MV(C) based front end frameworks.

Experience with JavaScript, HTML, CSS.

Experience with JavaScript frameworks like Angular, preferably React.JS.

Good understanding of asynchronous request handling, partial page updates, AJAX and Redux.

Proficient with Chrome Developer Tools.

Additional Preferred Qualifications

Experience in Restful API services.

Experience in using performance, analytics and UX tools.

Experience with pull request process and contributing to OSS on github.com.

Experience with unit testing frameworks Mocha and Chai.

Experience with Jenkins.