2D Artist

Position: Frontend Engg (Angular)

Exp Level: 2-4 years

Key Responsibilities

• Develop, test, debug and document new and existing components to ensure that our software meets business, quality and operational needs.

• Focus on scalability, speed, cross-browser compatibility, security, and availability of all applications and processes.

• Collaborate with peer organizations, devops, support organizations on technical issues and provide guidance.

• Work with a team to troubleshoot code level problems quickly and efficiently.

Required Skills:

• 2-4 years of professional software engineering experience in Angular

• Detail oriented and conscientious in implementing designs you have signed off on

• Self-motivator with strong communication skills

• Degree in computer science or a related field is preferred, but not required

• Designing and developing user interfaces using Angular best practices.

• Thorough knowledge of Angular modules, components, services, routing, web pack, material, flex box.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Good to have - Experience with Agile methodologies

• Integrating front end UI with constructed APIs.

• Experience with NgRx and Rxjs for state management and reactive programming.

• Familiarity with tools like GitHub and Azure.

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

🚀 Hiring: Business Analyst – General / Motor Insurance Domain

📍 Location: Bangalore, Walton Road

💼 Experience: 4-5 years in the General Insurance Industry (Motor Insurance vertical)

We are looking for a Business Analyst with expertise in Motor Insurance to join our team. If you have a strong understanding of the insurance sector and analytical skills, we’d love to connect!

Qualifications:*

1. 10+ years of experience, with 3+ years as Database Architect or related role

2. Technical expertise in data schemas, Amazon Redshift, Amazon S3, and Data Lakes

3. Analytical skills in data warehouse design and business intelligence

4. Strong problem-solving and strategic thinking abilities

5. Excellent communication skills

6. Bachelor's degree in Computer Science or related field; Master's degree preferred

*Skills Required:*

1. Database architecture and design

2. Data warehousing and business intelligence

3. Cloud-based data infrastructure (Amazon Redshift, S3, Data Lakes)

4. Data governance and security

5. Analytical and problem-solving skills

6. Strategic thinking and communication

7. Collaboration and team management

1. Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on leadsquared CRM
2. Generating a pool of prospects by identifying the need of upskilling depending on the student’s area of interest
3. Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline
4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target

Job Responsibilities
● Implement and maintain Django-based applications

● Use server-side logic to integrate user-facing elements.

● Develop software related to asset management

● Write and implement software solutions that integrate different systems.

● Identify and suggest various opportunities to improve efficiency and functionality.

● Coordinating the workflow between the graphic designer, the HTML coder, and yourself

● Creating self-contained, reusable, and testable modules and components

● Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

● Unit-test code for robustness, including edge cases, usability, and general reliability.

● Should have the ability to work with old and new versions of django.

● Understand existing code base and adapt to business needs as required

Required Skills
● 3 years experience in software industry

● Minimum 2 year experience in Python

● Minimum 1 Year experience in Django

● Basic understanding of front end technologies like HTML, CSS, JavaScript and jQuery

● Ability to build user interfaces using the latest web standards

● Familiarity with event-driven programming in Python

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Experience working in Linux

● Excellent problem solving skills

● Excellent verbal and written communication skills

● Ability to work well in a team development environment

About us

SteelEye is the only regulatory compliance technology and data analytics firm that offers transaction reporting, record keeping, trade reconstruction, best execution and data insight in one comprehensive solution. The firm’s scalable secure data storage platform offers encryption at rest and in flight and best-in-class analytics to help financial firms meet regulatory obligations and gain competitive advantage.

The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses. We are a young company that shares a commitment to learning, being smart, working hard and being honest in all we do and striving to do that better each day. We value all our colleagues equally and everyone should feel able to speak up, propose an idea, point out a mistake and feel safe, happy and be themselves at work.

Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business. What you'll do

What you will do?

• Deliver plugins for our python based ETL pipelines.
• Deliver python services for provisioning and managing cloud infrastructure.
• Design, Develop, Unit Test, and Support code in production.
• Deal with challenges associated with large volumes of data.
• Manage expectations with internal stakeholders and context switch between multiple deliverables as priorities change.
• Thrive in an environment that uses AWS and Elasticsearch extensively.
• Keep abreast of technology and contribute to the evolution of the product.
• Champion best practices and provide mentorship.

What we're looking for

• Python 3.
• Python libraries used for data (such as pandas, numpy).
• AWS.
• Elasticsearch.
• Performance tuning.
• Object Oriented Design and Modelling.
• Delivering complex software, ideally in a FinTech setting.
• CI/CD tools.
• Knowledge of design patterns.
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

What will you get?

• This is an individual contributor role. So, if you are someone who loves to code and solve complex problems and build amazing products and not worry about anything else, this is the role for you.
• You will have the chance to learn from the best in the business who have worked across the world and are technology geeks.
• Company that always appreciates ownership and initiative. If you are someone who is full of ideas, this role is for you.

• Perform data entry and research in various systems and tracking tools. 
• Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems. 
• Assess and resolve non-standard and standard issues or problems. 
• Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

As our Full Stack Engineer, you will be developing fast, reliable and scalable web applications while taking responsibility for shipping core backend features.

Roles and responsibilities:

1. Develop smooth, scalable and pixel-perfect web-app products
2. Architect, optimize and scale complex systems like the database engine and APIs
3. Follow TDD and write well designed, factored, and tested code
4. Develop new features and maintain existing code
5. Manage infrastructure and ensure security of applications
6. Solve complex product and engineering challenges alongside the core team

What we're looking for in you:

1. 4+ years of experience in Full Stack Development
2. Extensive programming skills with a proficiency in Java, Spring Boot and Javascript
3. Have strong fundamentals in systems design and RDBMS and NoSQL databases
4. Product minded: Strong UI/UX and design sense
5. Strong understanding of asynchronous request handling and dynamic web page development
6. Experience working with React.js, Next.js, Node.js, HTML, CSS, Redux, TypeScript
7. Stellar problem solving and research skills with the ability to design scalable systems
8. Exposure with AWS/GCP, Docker, Kubernetes and CI/CD Setups
9. Experience in functional, L& P and security testing

Benefits of working with Rivi:

• Stock Options
• Flexible work hours
• More responsibilities and more opportunities
• The chance to exponentially grow in your career, as Rivi grows
• Work on real innovation and a futuristic vision
• Enhance your skill-sets and knowledge
• Opportunity to learn about many different verticals
• Feel empowered and change things - We value ideas and suggestions
• Work in an inclusive culture where transparency, creativity, accountability and ownership is encouraged

Are you a hands-on, flexible contributor who is comfortable operating in a fast-paced relationship culture? Then read on:

What you need to have: