key account manager at Fleek · Delhi · 2 - 5 years · ₹12L - ₹15L / yr · Posted 9 Sep 2026
For this role, we’re looking for a Key Account Manager who can build and scale our vendor base in India. It’s not a traditional account management role - there’s a strong hunting component. You’ll identify and close new vendors, negotiate commercials, onboard them, and then grow their business on Fleek.
The role is Delhi-based, on-site and field-heavy, so you’ll spend significant time meeting vendors and visiting supply hubs.
We’re looking for someone with around 3–5 years of experience in KAM, vendor/seller management, B2B growth or marketplaces, ideally someone who has directly owned acquisition and commercial numbers.
Shubham Vishwakarma
Full Stack Developer - Averlon
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As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.
Below is a modern, professional Job Description for a KAM.
Job Title: Key Account Manager (KAM)
Role Overview:
We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.
Key Responsibilities:
- Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
- Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
- Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
- Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
- Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
- Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.
Required Skills & Qualifications :
- Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
- Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
- Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
- Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
- Adaptability: Ability to pivot strategies in a fast-paced, digital-first market
About Codemonk
Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.
What you'll do
• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships
What we're looking for
Required
• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews
About Us :
StarApps Studio LLP (AppMaker) enables enterprise and high-growth commerce brands to launch and scale Shopify- Based mobile apps without the traditional development effort. We partner with top brands across India and North America to drive measurable revenue growth and customer retention.
The Role :
We are seeking a highly strategic Senior Enterprise Account Executive to drive new business acquisition across enterprise and mid-market eCommerce brands. You will own the entire sales cycle, acting as a trusted advisor to C-suite stakeholders and closing high-value deals.
What You Will Do
- Drive Revenue: Own the full sales cycle from qualification to close, consistently exceeding quarterly and annual revenue targets.
- Navigate the Enterprise: Expertly manage complex, multi-stakeholder buying processes across eCommerce, Marketing, and Technology teams.
- Consult & Solve: Lead executive-level discovery calls, product demos, and commercial negotiations, collaborating with solutions teams to craft tailored proposals.
- Build Pipeline: Architect a robust pipeline through high-yield inbound and outbound efforts while maintaining meticulous CRM records and forecast accuracy.
What You Bring
- 4 to 8 years of elite B2B SaaS sales experience with a proven track record of exceeding aggressive quotas.
- Demonstrated expertise in closing complex deals in the $15K to $150K+ Annual Contract Value (ACV) range.
- A consultative, ownership-driven mindset with exceptional executive-level communication and negotiation skills.
- Preferred: Background selling into eCommerce/D2C brands, familiarity with the Shopify ecosystem, or experience managing US and international accounts.
What Success Looks Like
- First 90 Days: Master the product, run independent discovery calls, and build a qualified pipeline worth 3 to 5 times your quarterly quota.
- First 6 Months: Successfully close your first flagship enterprise accounts and establish scalable outbound motions.
- Ongoing: Consistently achieve quarterly ARR targets while optimizing win rates and sales cycle efficiency.
Account Manager
Sales · Revenue
📍 Noida · 🕐 Full-Time · 🧭 7-12 Years
The Mission
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.
The Pillars of Impact
🚀 1. Account Expansion (50%)
- –Drive product adoption within key accounts.
- –Identify and execute upsell opportunities.
- –Expand footprint through cross-selling initiatives.
- –Maintain high-level client satisfaction and loyalty.
⚙️ 2. Stakeholder Engagement (30%)
- –Manage complex stakeholder relationships effectively.
- –Serve as primary contact for all client communications.
- –Navigate client organizations to identify key decision makers.
🧠 3. Strategic Insight (20%)
- –Analyze account performance to inform growth strategies.
- –Provide feedback to product teams for continuous improvement.
- –Utilize industry insights to enhance client engagement.
Must-Haves — Do not apply unless you have these
- ✓You must have experience in relationship management.
- ✓You must have the ability to identify upsell opportunities.
- ✓You must have experience in managing stakeholder relationships.
The Bar — What you must prove
Proven revenue growth from key account management.
Increased revenue by 30% year-over-year in previous roles.
Demonstrated ability to execute upsell strategies.
Successfully upsold products, achieving a 20% increase in sales.
Effective stakeholder relationship management.
Managed and retained top-tier clients for over 5 years.
Strong product adoption initiatives.
Led initiatives that boosted product adoption by 40%.
The Mission: TestMu AI
TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.
We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.
- Full-Stack AI Agents: Autonomously plan, author, and execute tests.
- Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
- Real-World Testing: Scale execution across real devices and browsers.
- Continuous Optimization: Self-learning agents that enhance testing depth
What You’ll Own (and Ace)
You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.
You’ll Thrive Here If You Have
✅ Account Management Experience:
- 7-12 years of experience in Account Management within SaaS or enterprise technology.
✅ Account Management Skills:
- Proven success in managing large and complex accounts, including C-level stakeholder engagement.
- Strong relationship-building skills combined with commercial acumen.
- Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.
✅ Bonus Skills:
- Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.
Your Mission
🤝 Relationship Management
- Own key accounts and be their go-to point of contact
- Deep dive into usage patterns, feedback loops, and business needs
- Deliver insights that help clients scale smarter
📈 Business Growth
- Identify and close upsell/cross-sell opportunities
- Drive account renewals, expansions, and product adoption
- Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.
🎯 Performance + Coordination
- Track and report account performance regularly
- Collaborate with internal teams (Sales, CS, Product) to unlock value
- Resolve blockers and challenges without waiting to be asked
What Your Day Looks Like at LambdaTest
- Every day is dynamic, fast-paced, and full of opportunities to make an impact:
- Morning huddle to align goals with your pod
- Strategic calls with enterprise clients to drive engagement
- Deep dive into client metrics to identify new value opportunities
- Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
- Time for learning, mentorship, and driving innovation in client strategies
- Wrap with a performance review and prep for a stronger tomorrow
Meet Your Mentors
Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.
Growth Timeline at TestMu AI
Your role isn’t a stop, it’s a launchpad.
Here's an overview of what growth looks like here based on your performance:
Perks That Matter
- Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
- Meals On Us: Fresh, daily lunch and dinner served at the office.
- Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
- POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
- Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.
Why TestMu AI?
- Real impact, global scale
- A launchpad for leadership
- Inclusive, learning-obsessed culture
- Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support
This isn’t just a job. It’s where your career takes flight.
Apply now and start building what’s next.
Apply for this job
ACCOUNT EXECUTIVE - APAC & EMEA
Sales · Revenue
📍 Noida 🕐 Full-Time 🧭 5-10 Years
THE MISSION
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Drive revenue growth by closing deals with precision and client-focused solutions.
THE PILLARS OF IMPACT
🚀 1. Sales Execution (50%)
– Meet or exceed quarterly and annual sales targets.
– Conduct thorough needs analysis to tailor solutions.
– Develop client-centric product presentations.
– Negotiate and close deals efficiently.
⚙️ 2. Client Relationship Management (30%)
– Foster long-term client partnerships.
– Address and resolve client issues promptly.
– Maintain a high level of client satisfaction.
🧠 3. Market Insight & Strategy (20%)
– Analyze market trends to identify opportunities.
– Report on sales activities and market feedback.
– Contribute to strategic sales planning.
MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE
– 3-7 years of experience in hunting and new business development.
– Flawless communication skills, both written and oral.
– Demonstrated ability to work solo and as a team member.
– Strong work ethic and customer problem-solving passion.
THE BAR — WHAT YOU MUST PROVE
New Business Development: Successfully closed $1M+ in new business annually.
Communication Skills: Delivered impactful presentations to C-level executives.
Independence & Teamwork: Led solo initiatives and collaborated on team projects.
Work Ethic: Consistently exceeded sales targets through dedication and drive.
YOUR PATH
Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.
Your growth at TestMu AI is mapped to what you ship — not how long you've been here.
Key Responsibilities
- Identify, evaluate, and onboard strategic partners (technology, channel, reseller, and referral partners).
- Develop and execute the partnerships strategy aligned with company growth goals.
- Build and maintain strong relationships with key partner stakeholders.
- Drive joint go-to-market (GTM) initiatives including co-marketing, co-selling, and integrations.
- Negotiate partnership agreements, commercial terms, and SLAs.
- Enable partners through training, certification, and sales support.
- Track partnership performance, pipeline contribution, and revenue impact.
- Collaborate cross-functionally with Product, Sales, Marketing, and Customer Success teams.
- Monitor industry trends and identify new ecosystem opportunities.
- Represent the company at partner events, webinars, and industry conferences.
Required Qualifications
- Bachelor’s degree in Business, Marketing, Technology, or related field.
- 4–8 years of experience in partnerships, business development, or channel sales in a SaaS environment.
- Strong understanding of SaaS business models and partner ecosystems.
- Proven experience in negotiating and closing partnership deals.
- Excellent communication, presentation, and stakeholder management skills.
- Experience with CRM tools (Salesforce, HubSpot, etc.).
- Data-driven mindset with strong analytical skills.
What you’ll do
● Innovate and come up with new acquisition models and strategies
● Build and execute our strategy for direct channels for sourcing sellers and
properties.
● Build our Channel Partner program, strategies, and commercials
● Manage Channel Partner Relationships
● Pitch to sellers, negotiate prices, and close deals
What we’re looking for
● 1+ years of experience in Sales/Growth/Product/Ops/Strategy/Consulting
roles
● Exceptional track record in past jobs/academics
● Track record of being a hustler and getting things done
● Good to have
● Experience in early to mid-stage startups
● Interest in investing/managing personal wealth
● Part of university/semi-professional/professional sports teams
ABOUT REO
Who we are
Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.
Great! Now let’s talk about You and this Role! 🙌
🎉 What will you be working on?
- You will own and manage success for named accounts. This means doing everything and anything that they are retained, grow in revenue and find success with Reo.Dev. This also includes
- Owning customer/ account onboarding and setup
- Working with them to understand their goals and explain how the product helps them in achieving these goals
- Acting as a product consultant, guiding them with settings and implementations that will be needed for them to achieve their goals
- Being the key channel of customer feedback. Liaison with various team to see that customers are able to get the desired output.
- You will own customer renewals and up-sales. This means you will:
- Own expansion revenue from your accounts
- Own relationships with customers and buyers in the account.
- Advice them on the right product packages and upgrades they might be needing in their growth journeys
- Spearhead product adoption within the customer enterprise
👯 Skill we are looking for in this role
- This is a critical role in a fast-scaling environment. We are looking at ambitious Account Managers / CS reps with experience in early stage companies . Few qualities will be preferred however:
- Past experience of working in an early SaaS startups (2-3 years) or
- Past VC/ Management Consulting Experience (3-4 years) or
- Past experience of being in a client facing role
- Past experience of managing US based accounts
- MBA from Tier 1 institutes
👯 What qualities we look for in our team members?
While there is no stencil for the type of people we like, there are a few traits that might make Reo.Dev a better fit for you. Reo.Dev might be a good fit if you:
- Work hard, hands-on and want to grow really fast.
- Care about your work a great deal, find it highly unsettling if the quality of work is even slightly sub-par.
- Execute fast.
- Are hands on (we will not have elaborate reporting structures for the foreseeable future and hopefully ever).
- Are someone people like to work with, low on ego, high on humility
- Have the ability to fail, learn and keep trying till you win. Start-ups are tough and we will not get everything right the first time
- Have a longish view of your career growth and not optimising for the next 1-2 years.
Read more here:
👋 Hi There, Meet Reo.Dev
- Origins: Reo.Dev was founded in March 2023 by Achintya, Gaurav and Piyush – All of them are 2nd time Entrepreneurs [read more on the Founding team below]
- Value Prop: Reo.Dev provides Revenue Intelligence for Developer tool companies. We are category creators and currently no other company has the capabilities Reo.Dev has. Our closest parallel is 6sense.com which operates in the B2B SaaS industry and does not serve DevTool companies
- Customers: Our Customer base includes some of the most respected DevTool companies [see more details below]. All of our Customers are in the US and EU. We are hugely Customer centric and satisfaction scores are very high. [read more on customer feedback below]
- Traction: We have grown 5X in 2024 vs. Dec’2023 and are on track to grow 10X in 2024 vs. Dec’2023. We price at a Premium and have 90%+ Gross margin
- Funding: We are funded by the most reputed VCs from India and the US [see more on Fundraise below]
Origins and Value Prop
🏗️ About the Developer Tools industry:
Developer tools is a $500 billion industry, generates $50B in revenue annually and has been growing at 22% year on year. Source
By definition, this industry is at the frontier of technology. Innovation happens extremely fast in this industry. Teams need to have a strong technological background to build for this industry
Developer tools can scale up globally, generate strong revenue and have high profit margins
🏆 Reo.Dev Value Prop
Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.
Our customers include CROs, VP Sales, VP Marketing, AE, SDR teams and Marketing teams of Devtool companies
👷♂️ Founding Team:
Reo has been founded by experienced entrepreneurs. All three founders have a strong track record of building start-ups and leading teams
- Achintya: Achintya was previously the co-founder at Phyllo, which is a developer tool company. Phyllo raised ~$18M in VC funding from top tier VCs. Achintya is a Chemical Engineer from IIT Delhi (2009) and MBA from Indian School of Business (2013)
- Piyush: Piyush is a second time entrepreneur. He previously founded Scholr, which was an EdTech start-up and was acquired by BYJU’S in 2020. Piyush is a Mechanical Engineer from IIT Kharagpur (2008) and MBA from India School of Business (2013)
- Gaurav: Gaurav is a senior Tech leader with 16 years of experience. Previously he was VP Engineering at Ninjacart (valued at $1B+) and CTO of Kuliza where he led a team of 150+ developers. He is a Computer Science Engineer from IIIT Allahabad (2006)
💡 As co- founders we take pride in the fact that people who have worked with us in the past, want to work with us again!
Customers and Traction
In 9 months since Product Launch, we have amassed a large customer base comprising of some of the most well known and highly reputed DevTool companies. 90% of our Customers are HQ’d in North America and Europe
Some of our Customers:
Customer Feedback and NPS:
Our customers love us!! Check this out!
https://www.youtube.com/watch?v=DzvixiSd7GA
Customer Feedback
Unleash Shorts.mp4
“Reo Helped us identify needle in haystack accounts. We overachieved our targets for consecutive months with Reo.Dev”
**Micheal, CMO, Unleash [Spark Capital. Series A| Open Source Feature Mgmt. Platform]**
Aporia Shorts.mp4
“The most beautiful things about Reo.Dev is that it was built for developer focused companies. We saw a 2X increase in meetings booked!”
**Shai Alani, VP Marketing, Aporia [Tiger Global. Series A | ML Ops Platform]**
Fluree Shorts (1).mp4
“Reo.Dev data is some of the best data I have ever used. It helped us increase sign-ups by 30%”
Kevin Doubleday, Director - Marketing, Flur.ee [Sinewave. Series A | Data Mgmt. Platform]
Lightbend Shorts (1).mp4
“With Reo.Dev, we identified more than 10,000 target accounts that we had never interacted before”
**Alec Cross, VP Sales, Lightbend [Greylock, Dell Capital. Series D| Low Latency Microservices]**
Chronicle Shorts .mp4
“Reo.Dev is integrated into our SDR process. It is helping us learn who is evaluating our competitors and triangulate intent on web”
Andrew Twigg, Sales Director, Chronicle [Low Latency Trading PaaS]
WhatsApp Audio 2023-10-19 at 10.52.54 AM.mpeg
“I was never able to crack technical prospecting and this cracked it.”
Micheal, AE (Outsourced), Outerbounds [Foundation Capital, Series A | AI Infra platform]
Traction
In 2024, we have grown 5X vs. 2023 and are on track to grow 10X by the end of the year!
Fundraise
Pre-Seed round: Q3’2023
Read about our Pre-Seed round here:
Seed round: Q2’2024
We have raised a Seed round funding in Q2’ 2024 from one of the most reputed VC funds in the US. This round has not been announced yet.
Series A: Q2’ 2026
Reo.Dev just raised $11.3M in Series A funding (Q2**’**, 2026), led by Elevation Capital, with participation from Heavybit, India Quotient, Foster Ventures, Uncorrelated Ventures, and other angel investors. This brings our total funding to $15.3M.
Media:
- Reo.Dev Raises $11.3 Million Series A to Scale AI Signals for Companies Selling to Engineering Teams (PR Newswire)
- Reo.Dev raises $11.3M in Series A led by Elevation Capital (YourStory)
- Reo.Dev Bags $11.3M Series A to Scale Across the US (Yahoo Finance)
- Reo.Dev Raises $11.3M in Series A Funding (FinSMEs)
Build and maintain strong, long-term relationships with existing and prospective clients.
Understand client requirements and recommend appropriate products or services.
Act as the primary point of contact for assigned clients.
Regularly follow up with clients to ensure satisfaction and identify new business opportunities.
Generate leads through referrals, networking, calling, and other business development activities.
Achieve assigned sales, revenue, and relationship-management targets.
Handle client queries, concerns, and escalations professionally and ensure timely resolution.
Coordinate with internal teams to ensure smooth service delivery.
Maintain accurate records of client interactions, follow-ups, and sales activities.
Identify opportunities for cross-selling and upselling.
Prepare and share periodic client and sales reports with management.
Stay updated on company offerings, industry trends, and competitor activities.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon