Business Development Manager

Roles and Responsibilities 

1. Have to attend Walk in Customers and convert into sales. 
2. Have to manage ground level team
3. Submit timely reports 

Requirements-

For Female Candidates: 

• Good Communication 
• Should be presentable 
• Language proficiency should be Hindi and English both

For Male Candidates:

• Must have good communication 
• Must be presentable 
• Must have driving license 
• Must be able to drive both automatic and manual cars 

This is a full-time on-site role for a Senior Business Development Executive located in Mumbai. The Senior Business Development Executive will be responsible for generating new business opportunities, lead generation, managing accounts, and daily business operations within the company.

Job Responsibilities:

- Finding Key Contacts from the Targeted Accounts / Region.

- Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V.P., Directors, etc.

- Recognize the decision makers and generate Interest among them Via Phone Calls and Emails.

- Develop presentations and proposals for key accounts in line with client requirements.

- Engage with prospects on an ongoing basis for requirement gathering and relationship building throughout the sales cycle.

- Provide strategic inputs for the business based on interactions with prospective customers.

Experience: 3+ years

- Experience in New Business Development and Presales /Lead Generation

- Experience with international prospects/clients (especially North America & and Western Europe).

- Experience in delivering demos and hosting pre-sales calls will be strongly preferred.

- Experience in handling annual/quarterly sales quota with a proven track record.

- Experience in Account Management and building long-term good relationships with clients.

- Experience in technology is a plus.

Qualifications:

- Bachelor's degree in Business Administration, Sales, Marketing, or a related field

- Powerful verbal, written, presentation, facilitation, communication, relationship-building, social networking skills.

-Strong understanding of Business and Sales Principles

- Ability to work independently and manage and prioritize multiple accounts and projects

- Should be comfortable working in flexible shift timings, as will be handling a Specific Territory in the International Market from Mumbai.

Preferred:

Fairly Tech background.

Selling experience in the IT services/products domain.

Experience in consultative selling is a big plus.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

About ProCreator:

Your mission at ProCreator:

Requirements to be a part of the PRO Team:

1. Approach - Willing to learn every day and always ready to take on new challenges to grow.
2. Driven – extremely self-motivated with a diligent work ethic. PS: You’re a bonafide hustler who never gives up
3. Honest - High level of integrity and a strong commitment to building a successful pipeline
4. Strong Stakeholder management and communication skills.
5. It would be great if you have more than a year of experience working in Sales/Business Development roles. If not, we are ready to train you if you have excellent communication skills and eagerness to learn.

Why you should apply:

• If you want to play an important role in ProCreator's future growth - It’s arguable that the offered position is the most important we have. If you are looking to jetpack your career and be valued for your commitment to hard work, this is the place.
  
  
• Work with the founding team directly: You will work directly with the owner of the company, as a trusted alley to build in/outbound sales and drive qualified leads.
  
  
• Learning and Development: If learning and growing at a good pace is on your checklist then you are in the right place. We care about your growth and will provide you with responsibilities and opportunities to help you reach closer to your goal.

• There's a reason why many core members of ProCreator are still together: Every new Pro member becomes a part of this family and enjoys working here because of the foundational values built by the co-founders.
  
  
• We listen: You've got an idea that can be helpful to improve anything at ProCreator? We are more than welcome and encourage the same.
  
  

Roles & Responsibility:

• Develop a growth strategy focused both on financial gain & customer satisfaction.
• Contacting potential clients to establish rapport & arrange meeting.
• Researching Organizations & individuals to find new opportunities.
• Growing business through the development of new leads and new contracts.

Requirements:

• Candidates with Bachelor’s degree in any stream.
• Experience required at least 2-5 years in sales, marketing & related field
• Representative skill with communication
• Excellent Organizational skill