Content Manger

Customer Support - ONLY MUMBAI BASED CANDIDATES

 We’re Hiring – Loss Express Process (Work From Home) 🌟

*DOJ - 2nd March 2026*

📍 Location: Mumbai-based candidates only

💼 About the Role:

Join a leading international BPO process – Loss Express – where your communication skills meet global opportunities and real growth! 🚀

🕓 Shift Timings:

* 7:30 PM – 4:30 AM OR 6:30 PM – 3:30 AM

* Fixed Week Off: Saturday & Sunday 🎉

💰 Salary Details: NO FRESHERS NEED ONLY EXPERIENCED CANDIDATES 

* Experienced: Up to ₹25,000 (in-hand, after deductions) + ₹1,000 Internet Allowance

* Performance Incentives: Up to ₹5,000

* Attendance Bonus: ₹1,500

💼 Final salary will be decided by the manager based on performance & experience.

🏡 Work From Home Requirements:

✅ Stable electricity connection with backup ⚡

✅ Strong & stable Wi-Fi connection 🌐

✅ Must be on camera during working hours 🎥

✅ LAN cable required for desktop setup (💻 No laptops provided)

📌 Additional Notes:

* Candidates with a long career gap or non-BPO background will be considered as Freshers.

* This is a permanent role with excellent career growth potential 🌱

About the job:

Job Title: QA Lead

Location: Teynampet, Chennai

Job Type: Full-time

Experience Level: 8+ Years

Company: Gigadesk Technologies Pvt. Ltd. [Greatify]

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.

As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.

Key Responsibilities:

● Leadership & Ownership

• Lead and mentor the QA team, including automation and manual testers
• Define QA strategy, test plans, and quality benchmarks across products
• Own release quality and provide go/no-go decisions for deployments
• Collaborate closely with Engineering, Product, and DevOps teams

● Automation & Testing

• Oversee and contribute to automation using Playwright (Python) for web applications
• Guide mobile automation efforts using Appium (iOS & Android)
• Ensure comprehensive functional, regression, integration, and smoke test coverage
• Review automation code for scalability, maintainability, and best practices

● Process & Quality Improvement

• Establish and improve QA processes, documentation, and reporting
• Drive shift-left testing and early defect detection
• Ensure API testing coverage and support performance/load testing initiatives
• Track QA metrics, defect trends, and release health

● Stakeholder Collaboration

• Work with Product Managers to understand requirements and define acceptance criteria
• Communicate quality risks, timelines, and test results clearly to stakeholders
• Act as the single point of accountability for QA deliverables

Skills & Qualifications:

● Required Skills

• Strong experience in QA leadership or senior QA roles
• Proficiency in Python-based test automation
• Hands-on experience with Playwright for web automation
• Experience with Appium for mobile automation
• Strong understanding of REST API testing (Postman / automation scripts)
• Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
• Solid understanding of SDLC, STLC, and Agile methodologies

● Good to Have

• Exposure to performance/load testing tools (Locust, JMeter, k6)
• Experience in EdTech or large-scale transactional systems
• Knowledge of cloud-based environments and release workflows.

We are looking for a motivated and results-driven SaaS Sales Executive who has experience in selling software solutions or SaaS products. The ideal candidate should be capable of identifying potential clients, understanding their business requirements, and offering suitable software solutions to drive revenue growth.

Key Responsibilities

Identify and generate new business opportunities through calls, emails, LinkedIn, and other lead generation platforms.

Present and demonstrate software/SaaS products to prospective clients.

Understand client requirements and provide appropriate product solutions.

Conduct product demonstrations, online meetings, and follow-ups with potential customers.

Convert leads into successful sales and achieve monthly sales targets.

Maintain strong relationships with existing clients to ensure customer satisfaction and retention.

Maintain accurate records of leads, sales activities, and customer interactions in CRM or internal systems.

Coordinate with the technical and implementation teams for smooth onboarding of clients.

Stay updated with industry trends and competitor offerings.

Required Skills

Experience in SaaS / Software sales or IT product sales.

Strong communication and negotiation skills.

Ability to handle client objections and close deals effectively.

Knowledge of CRM tools, LinkedIn, and online sales platforms is an advantage.

Self-motivated with a target-driven mindset.

Good understanding of sales pipelines and customer relationship management.

Position Summary

Designing, developing, and debugging new and existing software using Microsoft .Net tools and database platforms. Work in every level of our technology department, providing solutions to meet the needs of our end-users. A Software Engineer will also document solutions and designs, test code modifications and provide mentoring to programmers and junior developers.

Responsibilities:

• Work closely with senior engineers to develop high-quality software solutions
• Collaborate with team members to analyze user requirements and design software solutions
• Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews
• Write clean, maintainable, and efficient code
• Develop and maintain unit tests to ensure code quality
• Contribute to the design and architecture of microservices-based applications
• Collaborate with cross-functional teams to troubleshoot, debug, and optimize software applications

Requirements:

• 5-10 years of experience in software development
• Proficiency in C#, .NET, Microservices architecture, SQL, and Azure services
• Experience with Agile development methodologies
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Excellent communication skills and willingness to ask questions and seek guidance when needed

Additional Preferred Skills:

• Familiarity with other programming languages and technologies is a plus

·      GST, TDS, P&L STATEMENT, BANKING KNOWLEDGE & LOAN DOCUMENT PREPARING MANDATORY SKILLS

·      

Sustain strong relations with existing clients to ensure their long-term satisfaction and retention.

·      Collaborate with various departments to create and implement sales strategies and meet sales targets.

·      Prepare sales presentations and showcase the benefits of the product to prospective customers.

·      Negotiate favorable contracts and agreements with clients to ensure the satisfaction of both parties.

·      Address client inquiries and resolve their issues promptly, thus enhancing customer service quality.

·      Stay updated on the latest industry trends and the competitive business landscape.

·      Collaborate with internal teams to support overall sales activities and enhance the client experience.

·      Prepare regular sales reports and update the management on departmental activities, progress, and daily challenges.

·      Attend industry events and conferences to build professional networks and prospective client base with product demonstrations.

·      Track market changes and competitor activities to identify growth opportunities.

·      Assist the product development team in making product enchantments based on client feedback.

·      Conduct market audits to identify new business opportunities and prospective clients.

·      Work closely with the marketing department to develop promotional content and campaigns.

·      Manage the entire sales pipeline to ensure that all leads are followed promptly.

·      Stay updated on the market best practices and sales and account management regulations.

Account Executive Qualifications

·      Bachelor’s degree in business administration, marketing, or a related field.

·      Prior experience of 5-12 years as an Account Executive or a similar sales role.

·      Strong communication and interpersonal skills.

·      Ability to build strong rapport with clients and colleagues.

·      Excellent negotiation and persuasion skills.

·      Strong organizational and project management skills.

·      Proficiency with MS Office Suite.

·

• Expert on cloud security, CASB, proxy & content filtering solutions.
• Good knowledge on network security concepts.
• He will be expected to work in Security operations with normal shifts but should be ready to support 24*7 in case of critical issues or scheduled activities.
• Should have good hands on experience on ITSM process.  
• He will also be required to work on new technology evaluation by working with OEMs

•  DOT NETCore,.NET, C#,NET Core, http://asp.net/" target="_blank">ASP.NET Core Rest API, Odata,
• Blazor, HTML, CSS, Bootstrap, JavaScript,
• Development of Docker container-based microservices,
• Azure SaaS Services (Azure Service Bus, Azure Kubernetes Services, CosmosDB, Cognitive Services, Redis),
• Azure DevOps (ALM Platform),
• CI/CD delivery via Azure Pipelines,
• MS-SQL (T-SQL) and No-SQL databases (MongoDB),
• Object-Oriented Programming Principles, SOLID, Design patterns
• Good communication skill