fashion Assistant

Customer Support Executive Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

• Excellent interpersonal and written and oral communication skills.
• Excellent computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.
• Fluent in English
• Office Work Location: Malad (East) Mumbai, Maharastra.

As a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

You will be working on

• Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
• Participate in solution brainstorming, release planning and code reviews.
• This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
• Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.

We are looking for

• 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
• 1+ year of professional experience with Ruby-on-Rails.
• Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
• Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
• Deep understanding of relational databases (eg, MySql) and data modeling concepts
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
• An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
• Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
• Ability to iterate and deliver at a fast pace - speed is of the essence.
• Solid understanding of cloud concepts and latest infra stack (AWS).
• Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
• Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
• Nice to have: (optional)
• Frontend (full-stack) experience (VueJS) is a major plus

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

Task:

• Develop, record, and maintain cutting-edge web-based PHP applications.
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Refactor, optimize, and improve the existing codebase for maintenance and scale.
• Use test driven development and acceptance tests to ensure feature quality
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.

We wish:

• Previous working experience as a PHP Developer for 4 year(s)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Desirable:

• Should have problem-solving skills
• Good experience in oops concept
• Good experience  in MVC
• Good experience in jQuery & JavaScript
• Learn & work on new technologies/ frameworks.
• Knowledge of bootstrap

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

Required Education: B.E/B.tech/ MCA 

Required Experience: 8+ Years

Location: Ahmedabad / Pune / Bangalore/ Broda/ Rajkot

Roles and Responsibilities

• Architect and drive complex software frontend framework refactor projects that incrementally modernize areas of the application and establish new guidelines for future product features
• Work with UI/UX designers, developers, and database administrators to analyze workflows and current implementation, and make a roadmap to refactor the frontend SPA that can be delivered in an incremental manner
• Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
• Review end-user usage patterns, customer logged performance defects, and enhance page load performance based on gaps identified
• Understand application architecture, application interactions with backend applications and with other downstream systems
• Troubleshoot issues experienced by users and propose solutions

Basic Qualifications

• 8+ years of experience in implementing and driving front-end engineering and refactor projects and solutions
• Advanced level experience with SPA, modern UI fundamentals, multi-tenant application, concurrency, multithreading, and distributed system architectures
• Expert-level knowledge of JavaScript programming language
• Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, React Framework, ORM Framework NHibernate in terms of both tools and application development
• Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
• Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis

• Working in high paced competitive stock trading environment with core web app development, scripting, data interpretation and manipulation skills
• Designing, creating and maintaining our in-house software for business requirements
• Work on innovative ideas to improve the user experience of our internal systems and applications which are used by the trading teams
• Improve on existing tools to make trade monitoring systems robust and more reliable

Ideal candidate should have:

• Engineering degree in Computer Science (preferred) or any other discipline
• Experience on Python web app development (Preferably Django)
• Ability to work as a full stack developer
• Experience in Shell/Perl or Python scripting
• Prior experience of Linux or Unix based operating systems
• Ability to create automation scripts
• Experience/Knowledge of financial industry
• Ability to work in fast paced environment under pressure and manage multiple high priority projects
• Willingness to learn and work on new technologies
• Excellent communication skills