Digital Marketer(Social Media)

Summary

We are seeking a skilled and experienced Business Analyst cum Project Manager to lead the delivery of digital solutions across diverse projects. This hybrid role requires a professional who can effectively bridge business needs with technical execution, manage project timelines, and ensure successful outcomes through structured methodologies.

Key Responsibilities

• Lead end-to-end project delivery, from initiation to closure, ensuring alignment with business goals.
• Gather, analyze, and document business requirements and translate them into clear user stories and functional specifications.
• Manage project plans, timelines, risks, and deliverables using Agile, Waterfall, or hybrid methodologies.
• Facilitate stakeholder meetings, workshops, sprint planning, and retrospectives.
• Collaborate with cross-functional teams including developers, testers, and business stakeholders.
• Conduct user acceptance testing (UAT) and ensure solutions meet business expectations.
• Coordinate and support testing activities, including functional, integration, and compliance-related testing.
• Maintain comprehensive documentation including business process models, user guides, and project reports.
• Monitor project progress and provide regular updates to stakeholders.

Required Skills & Experience

• Minimum 5 years of experience in a combined Business Analyst and Project Manager role.
• Strong understanding of SDLC, Agile, Waterfall, and hybrid project delivery frameworks.
• Proficiency in tools such as Jira, Azure DevOps, Microsoft Power Platform, Visio, PowerPoint, and Word.
• Experience with UML modeling (Use Case, Sequence, Activity, and Class diagrams).
• Hands-on experience in testing, including ISO standards–related projects and other compliance or regulatory-driven initiatives.
• Strong analytical, problem-solving, and conceptual thinking skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with UX principles and customer journey mapping concepts.

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• Experience working with remote and cross-functional teams.
• Exposure to data-driven decision-making and digital product development.
• Prior involvement in quality assurance, audit preparation, or ISO certification support projects is an added advantage.

Note

This is an immediate requirement. The position will be initially offered as a contract role and is expected to be converted to a permanent position based on performance and business requirements.

About Our Client- 

Our client is a modern Indian lifestyle brand. All their products are 100% PeTA approved Vegan and Proudly Indian. They currently operate in bags, wallets and footwear and are building an iconic global consumer brand from India. 

Role & Responsibilities:

The Creative Lead is responsible for overseeing the creation and execution of all creative

concepts and guidelines, ensuring they meet the brand's objectives, and elevating the brand's

visual identity. The Creative Lead manages a team of creative, develops creative strategies, and

collaborates with other teams to ensure consistent and compelling brand messaging.

.

Qualifications will include:

 Creativity skills, including graphic design, art direction, and visual storytelling

 Excellent communication skills, including the ability to collaborate with cross-functional

teams and communicate ideas clearly and persuasively

 Experience in developing and implementing creative strategies

 Strong branding and brand management skills

 Proficiency in writing and copy writing skills

 Experience managing a team of creatives

 Bachelor's or Master's degree in Graphic Design, Visual Communication Design,

Advertising, Marketing or a related field

 Portfolio of work that showcases creative and strategic thinking

 Experience in the lifestyle or fashion industry is a plus

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

• Leading sales demonstrations, following up with the prospect throughout the cycle via multiple mediums including email & phone calls and bringing to closure
• Staying in touch with the prospect to understand their requirements and feedback, and acting accordingly
• Playing a critical role in planning the sales and operations functions to ensure the business goals are entirely aligned
• Helping make data-driven decisions and recommendations for improving the sales funnel and process
• Monitoring daily operations and addressing potential issues when they arise
• Phone calling, both cold calls initially to follow-up calls where necessary (even though maximum communication will be written)

Desired Candidate Profile

• Minimum 3 years of experience in a similar role is mandatory
• Prior experience of working in B2B Enterprise software sales is preferred
• Previous experience of dealing with enterprises or small businesses and not just selling to consumers
• Resourcefulness to come up with new ideas to re-engage dormant leads
• Exceptional communication skills, both written and verbal
• Flexibility to work until 3 am IST to support US time-zone
• Ability to make smart use of digital tools to organise data, manage CRM, automate parts of the task
• Eagerness to build a career in Sales/ Business Development    
• Open to work in US/Night shift  

Job Title                         - Senior Financial Data Analyst.

Experience Required    - 2 - 4 years.

Job Location                 - Gurugram (Haryana).

Salary Offered              - As per industry standard.

Selection process         - Aptitude test followed by F2F interview and Final HR interview

Qualification                  - MBA Finance

Shift                              - Night Shift                                                           

About Nirvana

Nirvana Solutions is a financial technology & services provider that delivers integrated and modular front, middle and back office solutions to a wide array of financial firms, including hedge funds, private equity firms, asset managers, prime brokers, and fund administrators. Nirvana's ability to electronically ingest data from the inception of a portfolio and seamlessly integrate its day to day workflow from front to back office, makes it stand out from the crowd. The complexity of the application poses interesting challenges and facilitates multitude of learning opportunities to the one who wants to dive in. A Nirvana, we strive to build a close-knit competitive team environment. We believe in team players. A successful team gives better results than an accomplished individual. For further information about us, please visit our website http://www.nirvanasolutions.com/">www.nirvanasolutions.com. Nirvana solutions headquarter is in the financial capital of the world - Manhattan, NY, USA. Our offshore development center is in Gurugram, it plays an especially important and critical role in the overall business of the company.

Job Responsibilities:

• Provide Data Management services and client support in production environment and perform daily processes including but not limited to data import, P&L Calculation and P&L reconciliation.
• Perform daily client operation – Data Capture, Reconciliation etc.
• Understanding Functionality and workflow of application.
• Qualitative and quantitative review of monthly client reporting

Required Skills:

• Candidate must have good aptitude and problem solving capabilities.
• Good Knowledge of MS Excel is a must.
• Should have experience in handling clients
• Basic understanding of financial domain concepts like Equities, Derivatives etc.
• Experience on any financial product or platform will be a plus
• Certification in financial markets like NCFM or any other similar courses during graduation will be a plus
• Ability to write macros in Excel will be a plus

Other important skills:

• Self-driven and motivated and excellent communication skills verbal and Written (English)
• Excellent team player gives more importance to team achievements than individual.
• Good logical and analytical ability.
• Ability to quickly fit into the team, become a contributing member and mentor colleagues
• Self-sufficient – ability to learn quickly with a desire to progress
• Strong interpersonal skills

Why “Nirvana”

• Work on the Test environment which gives you an opportunity to enhance and modify with respect to your desired skills.
• Opportunity to become a subject matter expert by way of certifications and relevant assignments.
• Get early opportunity to take product ownership for fast-paced growth.
• Latest software engineering practices.
• Opportunity to directly work with top leadership and be recognized for the good work.
• Take the initiative to implement new technology/frameworks/processes to delight our clients with a wonderful product.
• Exposure to the finance domain (Security Markets) is one of our distinctive advantages.
• A conducive working environment with several employee benefits.
• Friendly Culture.
• 5 Days Working

HR SPOC

Trisha Chandra/ Saudhabh Sarvadhikary

https://www.google.com/maps/place/Nirvana+Solutions/@28.5035201,77.0851009,15z/data=!4m5!3m4!1s0x0:0x5c2ddc6c06cc0229!8m2!3d28.5035201!4d77.0851009">Nirvana Solutions, Gurgaon, Haryana