NetSuite Technical Consultant

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

We’re looking for an experienced AI Developer to join our team and drive the design, development, and deployment of advanced computer-vision and LLM-based solutions. You’ll build real-time object detection & tracking pipelines (LLM, YOLOv8/11), develop face-recognition models on video feeds with LLM support, and manage GPU-powered server infrastructure end-to-end.

Key Responsibilities

• Model Development & Optimization
• Design, train, and fine-tune LLMs, YOLOv8/11 models for multi-class object detection.
• Implement face-recognition pipelines leveraging state-of-the-art LLMs and embedding techniques.
• Optimize inference speed and accuracy for real-time video processing on GPUs.
• Video Analytics & Tracking
• Develop multi-camera object-tracking algorithms across disparate video sources.
• Integrate OpenCV, DeepSORT (or similar), and custom tracking logic for robust performance.
• Infrastructure & Deployment
• Provision and maintain Linux servers with SSH, Docker, and GPU drivers (NVIDIA CUDA/cuDNN).
• Automate CI/CD pipelines for model training, evaluation, and deployment.
• Monitor GPU utilization, troubleshoot performance bottlenecks, and ensure high availability.
• Collaboration & Documentation
• Work closely with product managers, data engineers, and front-end teams to integrate AI services via REST/gRPC APIs.
• Write clear technical documentation, API specs, and best-practice guides.

Required Qualifications

• Bachelor’s or Master’s in Computer Science, Electrical Engineering, or related field.
• 2-3+ years hands-on experience with:
• YOLOv8 or YOLOv11 (training, inference, transfer learning)
• Face recognition frameworks (InsightFace, FaceNet, ArcFace) and LLM embeddings (e.g., Hugging Face Transformers)
• Python ecosystem: PyTorch/TensorFlow, OpenCV, NumPy, scikit-learn
• Strong Linux skills: server provisioning, SSH, shell scripting.
• Proficiency in managing GPU servers (NVIDIA CUDA, Docker GPU containers)
• Experience deploying models in production (AWS/GCP/Azure or on-prem clusters).

Preferred Qualifications

• Familiarity with video-streaming protocols (RTSP/WebRTC).
• Knowledge of microservices architecture and API gateways.
• Exposure to MLOps platforms (MLflow, Kubeflow).
• Strong debugging, profiling, and performance-tuning abilities.

·      Conduct market research to identify potential clients and market trends in cloud computing.

·      Analyze market data to determine client needs and preferences in cloud solutions. 

·      Generate leads through various channels such as cold calling, email campaigns, networking events, and social media platforms.

·       Qualify leads to ensure alignment with our cloud solutions and services.

·      Build and maintain strong relationships with existing and potential clients.

·      Understand client requirements and propose customised cloud solutions to meet their needs.

·      Prepare and present proposals, quotes, and presentations to clients.

·      Collaborate with the technical team to develop comprehensive and competitive cloud solutions.

·      Negotiate contract terms and pricing to ensure mutually beneficial agreements.

Close deals and achieve sales targets within specified timelines.

·      Stay updated on industry trends, emerging technologies, and competitive landscape in cloud computing.

·      Participate in training programs and workshops to enhance knowledge and skills.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

It's regarding a permanent opening with Data Semantics

Data Semantics 

We are Product base company and Microsoft Gold Partner

Data Semantics is an award-winning Data Science company with a vision to empower every organization to harness the full potential of its data assets. In order to achieve this, we provide Artificial Intelligence, Big Data and Data Warehousing solutions to enterprises across the globe. Data Semantics was listed as one of the top 20 Analytics companies by Silicon India 2018 & CIO Review India 2014 as one of the Top 20 BI companies.  We are headquartered in Bangalore, India with our offices in 6 global locations including USA United Kingdom, Canada, United Arab Emirates (Dubai Abu Dhabi), and Mumbai. Our mission is to enable our people to learn the art of data management and visualization to help our customers make quick and smart decisions. 

Our Services include: 

Business Intelligence & Visualization

App and Data Modernization

Low Code Application Development

Artificial Intelligence

Internet of Things

Data Warehouse Modernization

Robotic Process Automation

Advanced Analytics

Our Products:

Sirius – World’s most agile conversational AI platform

Serina

Conversational Analytics

Contactless Attendance Management System

Company URL:   https://datasemantics.co 

JD:

MSBI

SSAS

SSRS

SSIS

Datawarehousing

SQL

Looking for integration of Signavio tool with other systems like Teams, SNOW, EXTOLLO, Alice etc.,  Optimization and automation of the processes are needed  Enhance the integrations with other systems, look for optimization & automation  Candidate should have good knowledge on the above languages and frameworks  Hands on experience and good at handling the business connects is must  Should have good communication skills & Analytical Skills  Good to have: UI Frameworks like ReactJS and Angular  Should be able to understand the complete framework of application/tool  Understanding on the integrations & configurations with integrated DB and other technology classes layers is added advantage  Good team player and be ready to work individually and also team level Education: BE/B. Tech in relevant stream and equivalent degree in computer science

We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.

Skills Required

• Any graduate fresher or with a  minimum of 1 Year of previous experience in calling.
• Candidates with excellent communication skills
• Self-starter, team player, high energy, reliable, strong work ethical
• Exposure to international cold calling/ lead generation is a plus.
• Flexible to work in a shift-based environment.
• Should be a contributor to team effort by accomplishing achieving timely targets.
• Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
• Sharp, articulate, and energetic with a CAN-DO attitude.
• Strong sense of ethics and professionalism.
• Ability to think outside the box.
• Analytical skills and the ability to recognize the demands on the side of the clients

Responsibilities

• Making outbound calls and following up on inquiries.
• Engage in intelligent conversation with customers and provide them with the products and services.
• Cultivate prospects till they become qualified to lead.
• Candidates will be required to deal with USA prospects.
• Generating leads via cold calling, emailing, and other lead generation techniques.
• Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
• Should be able to work independently - end-to-end in sales/revenue targets.

Shift timings: US & UK Shift

Working days: Monday to Saturday 

Nature of Job: Full time

Perks and Benefits

- Food facility from the organization

- Attractive salary and benefits

- Lucrative incentives apart from salary

- Flexible working hours

- Cab facility (only in South Delhi)

- Accommodation with food for Female candidates

• Full-Cycle Recruitment Process
• New Client References for the company

• Management- Manage full-cycle recruitment for a host of assigned searches.
• Gather Information- Understand the company and candidate requirements thoroughly.
• Process- Create and suggest the hiring process and strategies on the basis of the job description.
• Timeline- Mention the timelines for the end-to-end recruitment process to hire the right-fit candidate.
• Job Marketing- Advertise the job through different channels to get more attraction.
• Sourcing- Source candidates through different job portals and social media platforms.
• Initial Screening- Screen the candidates via phone call or video call.
• Interviews- Conduct rounds of interviews before shortlisting and submitting candidates to the clients.
• Assessments- Create and submit assessments based on each candidate’s interview.
• Co-ordination- Follow up with the client and candidates to schedule final interviews on a timely basis.
• Negotiation- Based on the client’s shortlisting, initiate negotiations with candidates and close the deal.
• Candidate Management- Once the deal is closed, follow up and maintain a good relationship with the candidates till the transition is complete.
• Client Management- keep in touch with the client for more vacancies.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Sound judgment to recognize and strive to meet client's hiring needs.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

* Female Candidates Only
Role: CRM

Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)

Responsibilities:

- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction

- Collaborate with team members to achieve better results

- Negotiate/close deals and handle complaints or objections

- Aiming to achieve monthly and annual targets

- Learn details about our products and services

- Explain how our solutions align with the customer’s needs.

- Consult with sales and marketing team to ensure the efficiency

- Prepare and present reports when needed

- Understanding and promoting company programs

- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form