HR & Admin Executive

Key Responsibilities

Lead outbound and inbound sales calls to convert leads into paying customers

Develop and execute strategic calling campaigns to meet monthly and quarterly sales targets

Identify upselling and cross-selling opportunities across our product suite

Maintain detailed records of customer interactions, feedback, and sales progress using CRM tools

Collaborate with marketing and product teams to refine messaging and improve conversion rates

Mentor junior telesales staff and support training initiatives

Analyze sales metrics and provide actionable insights to improve performance

Resolve customer queries and objections with professionalism and empathy

Required Skills & Qualifications:

3–5 years of proven telesales experience, preferably in the dot-com/Concept Selling

Exceptional communication and negotiation skills

Ability to work independently and as part of a fast-paced team

Results-driven mindset with a passion for exceeding targets

We are seeking an experienced Salon Manager with a strong background in the Salon industry to lead daily salon operations and deliver exceptional guest experiences. The ideal candidate will bring luxury salon service standards, commercial acumen and people leadership skills to drive operational excellence, revenue growth and brand consistency.

Key Responsibilities:

• Oversee day-to-day salon operations ensuring smooth, efficient service delivery.
• Implement and maintain hospitality-level service standards and SOPs.
• Ensure a premium guest experience from arrival to departure.
• Manage scheduling, service flow, and capacity utilization.
• Lead, train, and motivate stylists, therapists, and front-desk staff.
• Conduct onboarding, coaching, performance reviews, and skill development.
• Foster a positive, high-performance service culture.
• Ensure grooming, hygiene, and professional conduct standards.
• Build strong relationships with guests to drive loyalty and repeat visits.
• Handle guest feedback, complaints, and service recovery with professionalism.
• Implement loyalty programs, memberships, and personalized service initiatives.
• Monitor guest satisfaction scores and online reviews.
• Drive service and retail sales through upselling and cross-selling strategies.
• Achieve monthly and annual revenue, retail, and productivity targets.
• Monitor KPIs such as average ticket value, conversion, and rebooking rates.
• Collaborate with marketing teams on promotions and local activations.
• Manage inventory, ordering, stock control, and shrinkage.
• Ensure accurate cash handling, billing, and POS reconciliation.
• Maintain compliance with health, safety, and hygiene regulations.
• Coordinate with vendors and service partners.
• Ensure salon aesthetics, cleanliness, and visual merchandising meet brand standards.
• Align service delivery with brand positioning and guest expectations.
• Support new launches, campaigns, and brand initiatives.
• Guest satisfaction and repeat visit rates.

Qualifications & Experience:

• 5–10 years of experience in Salon Industry.
• At least 2–3 years in a managerial or supervisory role.
• Strong understanding of customer service excellence and operations.
• Proven ability to lead teams and drive sales performance.
• Experience in salons, spas, wellness, or beauty services.
• Knowledge of POS systems and retail operations.
• Hospitality or retail management certification.

Why Join Rawls Group:

• Founder-led, fast-scaling luxury brand ecosystem.
• Exposure to multiple industries under one group.
• High-ownership leadership role with long-term growth opportunity.

Mandatory (Experience 1): Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

We at Kunato, a New York-based IT startup, are looking for a Head Product Design who can lead our UI/UX efforts.

The ideal candidate is a leader, self-motivated, organized, and creative individual who welcomes the challenges of designing products from scratch. You will be planning, designing, strategizing, doing market research, and collaborating with the product, and tech team to showcase the best design for our product suites. This is a unique opportunity to leading the creative vision not just for the design team but for the entire organization.

What would you be working on?

• As a Head UI/UX Designer at Kunato, you will work closely with Product Managers, Engineers and Business Development to understand the problem statement and design end-to-end solutions that can be iterated upon and scaled.

• You will help develop design requirements and deliver product features that are intuitive, accessible, and easy to use that could potentially reach millions of people around the world.

• You will rely on user-centered design principles to produce high-quality visuals — from concept to execution — across mobile and web. You’ll be leading your design team to constantly refine the design language and create innovative, great-looking products that people love to use.

What are we looking for?

• Practical experience or a Bachelor's degree in Human-Computer Interaction, Design, UX, or a related discipline.
• 4+ years of industry experience.
• Ability to deliver end-to-end design from concept to launch and iterate after user research.
• Track record in collaborating with Product Managers and Engineers to design and launch new product features.
• Previous experience leading the designs at a product-based company coupled with hands-on design experience is a must-have.
• Comfortable using Figma and its features and a good understanding of design systems
• A portfolio with good design rationale and visual design skill
• Strong oral and written communication skills; extreme attention to detail
• Must have prior work-from-home experience and is comfortable in the remote working setup
• Must be time-flexible and willing to extend hours as needed

If you can work in a fast-paced environment, love the UX/UI role from research to the actual design and testing, can communicate clearly and effectively your design rationale, can work comfortably from home, can attend sprint planning, and enjoy working remotely with other designers, developers and product managers (in the same and different time zones)and if you love the challenge of revolutionising the digital content space- then this can be your new long term job.

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc