HR & Admin Executive

ROLES AND RESPONSIBILITIES:

We are seeking a dynamic and entrepreneurial Strategy Team Member to drive the rapid scaling of our AI Operating System startup. This role is pivotal in shaping our go-to-market strategy, developing our proprietary Master Agent and App Catalogue (MAAC) offering, and creating compelling, intelligent content to establish our market leadership. The ideal candidate will be a strategic thinker with a bias for action, comfortable in a fast-paced environment, and passionate about the future of AI.

KEY RESPONSIBILITIES:

Startup Scaling and Strategic Planning-

• Develop and execute strategies to accelerate user acquisition, market penetration, and overall business growth.
• Conduct thorough competition benchmarking to identify market opportunities, threats, and best practices.
• Analyze data and market trends to inform strategic decisions and adjust scaling initiatives effectively.
• Collaborate with the leadership team to define key performance indicators (KPIs) and measure the success of strategic initiatives.

Master Agent and App Catalogue (MAAC) Development-

• Drive the strategy, development, and launch of the MAAC, our platform for master agents and integrated applications.
• Define the functionality, user experience, and value proposition of the catalogue, ensuring it meets the needs of developers and end-users.
• Bridge the gap between business objectives and technical teams (product, engineering) to ensure seamless execution and alignment of the MAAC with the core AI OS.
• Gather user feedback and iterate on the MAAC offering to optimize its effectiveness and adoption.

Smart Content Creation and Knowledge Sharing-

• Lead the creation of high-impact, intelligent content to drive engagement, educate the market, and build brand authority.
• Produce various content formats, including-
• Videos and Podcasts detailing use cases, industry insights, and company updates.
• A comprehensive Use Case Library showcasing practical applications of the AI OS.
• Competition Benchmarking reports and analyses.
• Utilize data and AI tools to inform content strategy and optimize content performance.
• Manage and curate a knowledge repository for internal and external stakeholders.

IDEAL CANDIDATE:

• 4+ years of Tech experience ( Product, Tech solution / Tech Consulting, Start Ups).
• Only Tier I colleges MBA passout.
• Having experience in Top Consulting firms.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

JOB DETAILS:

* Job Title: Lead UX designer

* Industry: Banking and Finance

* Salary: Best in Industry

* Experience: 9 to 13 years

* Location: Pune, Maharashtra

Criteria

Strong UX Design / Product Design profile

Minimum 9+ YOE in UX / Product Design

Strong portfolio of UX / Product Design works,

Team handling of UX designers and project management

Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)

Should NOT have more than 12 Years of Total Experience

Role & Responsibilities

• Leverage one’s Customer Experience (CX) design skills and deliver an engaging customer-focused digital experience across company assets like website, customer service portal.
• Deliver a human-centered design to create customer journeys, identify pain points and design solutions that deliver superior digital customer experience.
• Translate business requirements into compelling UIUX solutions and develop end-to-end customer journey maps by applying principles of customer-centered design.
• Analyse and map consumer behaviour on all assets using digital experience analytics platforms like Content square, Smartlook, Glassbox etc.
• Hands-on experience on design tools like Sketch, Figma, Zeplin, Invision, Adobe XD and the likes is a must.
• Create customer journeys maps basis the user behaviour analysis, customer segments and personas.
• Conduct usability testing of customer journeys with a tools like UsabiltyHub, UserZoom and objectively evaluate and refine the concepts of UIUX based on the output of the test.
• Own and deliver the KPIs for a zero-error environment, increased journey completion rate and high NPS.
• Work with cross-functional teams to directly influence customer roadmaps that deliver best-in-class digital experiences.
• Build a partner ecosystem to deliver the CX objectives for the company.
• Continuously assess customer experience trends and market landscape to generate most up-to-date insights, findings and the best customer-centric UIUX practices across platforms.
• Ideate and build a comprehensive library of interactive prototypes to define the micro interactions and micro animations.

Ideal Candidate

• Bachelor’s degree in design or a related field
• Working knowledge of UX design principles
• Knowledge of Wireframing/prototyping tools
• Good knowledge of UX design tools such as Figma, Axure, or InVision
• Experience with user testing and usability analysis

Required Skills: Problem solving and decision-making skills, Manage user engagement, Strong Data Analytics, Excellent Communication & Stakeholder Management, Product Strategy

Review Criteria

·       Candidate must have 3–5 years of experience as a Product Manager in Growing Startups or Product-based companies, with proven experience in a B2C product environment.

·       Candidate should have hands-on experience across the complete product lifecycle, including product vision and roadmap creation, requirement gathering and PRD documentation, feature prioritization and planning, execution with engineering teams and post-launch iterations.

·       Candidate must possess strong analytical and data-driven decision-making skills, with the ability to define and track product metrics and KPIs to measure success.

·       Candidate should have significant experience collaborating with UX/UI and design teams, including user research, prototyping, and A/B testing to enhance user experience.

·       Candidate must have a proven track record of working effectively with cross-functional teams, demonstrating strong communication and stakeholder management skills.

·       Candidate should have experience developing and implementing user retention, engagement, and activation strategies to drive product growth and customer loyalty.

Profile Overview:

Job Summary

As a Product Manager, you will play a pivotal role in shaping the user experience and driving sustained engagement. You will be responsible for developing and executing strategies to retain existing users, reactivate dormant users, and enhance overall user satisfaction.

What Will You Do?

• Take end-to-end ownership of the product — identify market requirements, define the product vision, create design concepts, and shape the product roadmap.
• Lead the entire product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality features.
• Collaborate with engineering teams to translate product requirements into technical specifications.
• Work with key stakeholders to define and prioritize product features and enhancements.
• Conduct market research and competitive analysis to identify emerging trends and innovation opportunities.
• Stay informed about industry developments and competitor products to maintain company’s competitive edge.
• Champion user-centric design principles, collaborating with UX/UI teams to create seamless, intuitive user experiences.
• Gather and incorporate user feedback to drive continuous improvement in design and functionality.
• Partner with Marketing to develop go-to-market strategies for new features and product launches.

What You Bring

• Bachelor’s degree in Engineering or Computer Science
• 3+ years of proven experience as a Product Manager in the B2C segment
• Prior experience in the OTT / Streaming industry is highly preferred
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
• Demonstrated ability to manage multiple projects in a fast-paced environment

Life at Company

We are a team of passionate individuals driven by the mission of creating pride in regional dialects. Every team member is customer-obsessed and treats every challenge as their own.

Working at company means contributing to a purpose-driven mission — not just a role, but a movement.

We understand that pushing boundaries takes effort, which is why we offer an unlimited leave policy, built on trust and accountability, allowing our employees to balance personal well-being with professional purpose.

Technical Requirements

Any one Cloud Certification is madatory (AZ104 / AWS solution)

· Strong knowledge of application operations in cloud environments (Azure - Must , AWS understanding)

· Proficiency in monitoring and observability tools (Datadog, Grafana, Prometheus, ELK).

· Experience with incident management, RCA, and operational troubleshooting.

· Understanding of CI/CD concepts, tooling and ability to work with release teams.

· Familiarity with infrastructure components: load balancers, storage networking, DNS and certificates.

· Experience with automation and scripting (Bash, Python, PowerShell).

· Knowledge of application deployment patterns (blue/green, rolling, canary).

· Understanding of security practices: access controls, vulnerability handling, compliance alignment.

· Ability to interpret logs, metrics, traces, and performance data.

· Experience managing multi-environment application lifecycles (Dev, QA, UAT, Prod).

· Experience with Infrastructure as Code (IaC) tools such as Terraform, ARM, AWS CloudFormation for

environment provisioning and configuration consistency.

Functional Requirements

· Ability to ensure 24x7 application reliability and operational excellence.

· Manage end-to-end application lifecycle including deployments, configurations, and environment

health.

· Collaborate with engineering, CloudOps, and Security teams to ensure smooth operations.

· Own operational KPIs such as uptime, MTTR, change success rate, and SLA/SLO adherence.

· Perform release coordination, deployment validation, and post-release monitoring.

· Lead incident response, communication, and escalation handling.

· Participate in change management and risk assessments for all application changes.

· Maintain runbooks, SOPs, and operational documentation.

· Drive continuous improvement for operational workflows and process maturity.

· Support audit, compliance, and security requirements for applications.

Responsibilities:

• Design and develop scalable, responsive, and efficient web applications using the MERN stack.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on both front-end and back-end development tasks, ensuring the high performance and responsiveness of the applications.
• Write clean and maintainable code and participate in code reviews.
• Implement and maintain security and data protection measures.
• Integrate third-party APIs and services.
• Troubleshoot, debug, and resolve software defects and issues.
• Stay up-to-date with emerging technologies and industry trends.

Requirements:

• Minimum of 1-2 years of experience as a MERN Stack developer.
• Bachelor's degree in computer science, engineering, or a related field.
• I have proven experience as a full-stack developer with expertise in the MERN stack.
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3,.
• Experience with front-end frameworks like React.js.
• Knowledge of state management libraries such as Redux.
• Solid understanding of server-side development using Node.js and Express.js.
• Experience with MongoDB and database design.
• Knowledge of RESTful API design and implementation.
• Familiarity with Git and version control systems.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Should be SAP certified

At least 2 End-to-end implementation experience in S4HANA.Involved in workshops for requirement gathering of the client business processes.

Coordinate with the stakeholders during requirement gathering and execution phases.

Hands-on capabilities in Blueprinting, Configuration and Testing  the complete process cycles.

Possess strong knowledge on PSU relevant processes in PS, Budgeting and integration with other modules.