School Sales Executive

Role Description

This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations on a daily basis.

Qualifications

• Sales Coordination and Core Sales skills
• Strong customer service and communication abilities
• Experience in sales processes and International sales
• Excellent interpersonal and negotiation skills
• Good experience in ad tech sales.
• Ability to work effectively in a team environment.
• Knowledge of the logistics and the transportation industry is a plus
• Bachelor's degree in Business Administration or related field

Responsibilities:

• Design and create services and system architecture for your projects, while working.
• Closely with the product, design and engineering team.
• Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
• Dive into difficult problems and successfully deliver results on schedule.
• Own services related to OkCredit features in active development.
• Develop and deploy required services responsible for evolution of the overall product.
• Do server side development in golang/python preferably (or any other language).
• Deploying stuff in production in docker containers.
• Write tests.
• Invent awesome stuff to make your job easier

• Motivation to design and build reliable, elegant backend services.
• At least 2 - 5 years of backend development experience.
• Proficiency in GoLang is MANDATORY.
• Familiarity with infrastructure concepts related to docker, kubernetes is preferred.
• Familiarity with Protocol buffers. Protocol buffers are now OkCredit's lingua franca for data.
• Familiarity with message-oriented middleware like rabbitmq, google pubsub.
• Familiarity with cloud platforms like gcp, aws etc.

DataPower With APIC Development and Admin skills with Python or shell script
Exp.level: 4 - 7 Years

• IBM Cloud Pack- API Connect Developer:

• Data Power virtual appliance on Docker containers within Kubernetes cluster.

• setup API Connect Cloud manage

• setup Portal and analytics endpoints for the APIs to give more data analytics to the application teams.

• Register and troubleshoot Gateway Service with API Connect Gateway object on Data Power appliance

• Configure Mutual Authentication mechanism by creating Identification Credentials and Validation credentials to validate the server certificates

• Create organizations in API Connect to provide the architecture to create APIs using API connect manager

• Ability to create spaces and products on APIC and support multiple teams using them

• Knowledge of concepts and implementation of these on APIC – JWT, Bearer, Basic AUTH

• Integration with LDAP and troubleshooting

• WTX, COBOL Copybook, XML, XSL, Gateway scripting

• Networking concepts and integration with AWS concepts like VPC, NLB, etc

• Cloudwatch integration

Apply only if you are Fresher to 2 Years experience and located or ready to relocate to Ahmedabad. We have 5 opening for .Net Developer.

Are you a top-notch software engineer with a creative flare, strong problem-solving skills, the drive to build extraordinary product, a solid computer science foundation, and the desire to build next generation Internet-facing applications? Come talk with us about joining our team to grow with us.

Veloxcore have been founded in 2014 and since then we are delivering highly maintainable, scalable solutions to our global clientele. We are Microsoft Partner company and we specializes in developing next-generation, cloud-based, reactive, and data-intensive applications using web technologies. We have great culture, open and collaboration focused environment, highly experienced leadership and cutting edge technology based projects. We are 100% cloud based company and being a Microsoft Partner we heavily rely on Azure for ourselves and for our clients.

Skills & Requirements

• BS or MS in Computer Science or in a relevant Engineering discipline
• Strong understanding of OOPs fundamentals.
• Proficiency in at least one modern object-oriented programming language such as C# or Java.
• Hands on experience with any server-side web frameworks: ASP.NET, ASP.NET Core, Web API.
• Experience with web technologies such as HTML5, CSS3, jQuery.
• Experience with test-driven development, continuous integration.
• React/AngularJS, REST API, Grunt/Gulp/webpack, MS SQL would be an asset.
• Experience with Git or similar source-control.

Duties and Responsibilities

• Development: Work alongside product architects and senior developers to build (design, develop, test) new features for Vital Objects. Deliver thoroughly tested and functional code.
• Design: Working with team members, understand business requirements and participate in software design.
• Research: Work with development team in the implementation of new technologies and components. Find new solutions to help solve problems – new and old.
• Debugging: Work on production issues as required.
• Provide accurate estimates of work effort and be accountable to those estimates.

Who you are

• Enthusiastic about developing the best software available and providing the ultimate customer experience.
• Interested in staying current by applying new technologies.
• Able to work in a collaborative environment with a willingness to share your ideas.
• Able to work independently on modules and complete tasks with high quality, but unafraid to seek out suggestions from other team members.
• Excited to work on cutting-edge technology!

Some of our job benefits

• Best hardware money can buy.
• Microsoft Azure credits each month to try and learn Azure services.
• Fortnightly sessions by colleges on bleeding edge technologies.
• Modern spacious open office with flexible seating arrangement.
• Lively work environment with no hierarchy.
• Of Course, work environment is amazing, so are the projects.

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge