UI / UX designer

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Description: We are seeking a talented Java Full Stack Developer to join our team.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.

You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.

Required Skills: 

• Exp. - 5 to 9 years. 
• Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc). 
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 
• Develop user interfaces for modern web applications using Angular. 
• Experience with HTML5, CSS3, and JavaScript. 
• Good development experience with RDBMS, preferably DB2/Sybase databases. 
• Good knowledge of multi-threading and high-volume server-side development. 
• Basic working knowledge of Unix/Linux. 
• Excellent problem solving and coding skills in Java. 
• Strong interpersonal, communication and analytical skills. 
• Should be able to express their design ideas and thoughts. 

Good to have Skills: 

• Prior experience in investment banking / capital markets. 
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. 
• Knowledge of DevOps practices and CI/CD pipelines. 
• Familiarity with Agile methodologies. 
• Contributions to open-source projects. 
• Relevant certifications (e.g., Angular, Java). 

Must have experience in Leather or garment export house.

· Export Documentation: Prepare and manage all pre-shipment and post-shipment export documents, including invoices, packing lists, Bill of Lading, Certificate of Origin, and other required shipping documents.

· Coordination with Buyers & Shipping Lines: Communicate with buyers, freight forwarders, customs agents, and shipping lines to ensure timely shipment and smooth documentation processing.

· Customs & Compliance: Ensure compliance with export regulations, customs laws, and DGFT policies. Handle export incentives, duty drawbacks, and export obligations.

· Banking & Payment Processing: Handle LC (Letter of Credit), bank negotiations, remittances, and documentation required for payment processing.

· Coordination with Internal Teams: Work closely with production, logistics, and finance teams to ensure the timely execution of export orders.

· Tracking & Reporting: Maintain shipment records, track shipments, and update management on export status.

· Client Communication: Handle buyer queries related to export documentation, shipping, and compliance.

mail updated resume with current salary-

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

• Responsible for applying the principles and practices of software quality assurance throughout the Software development cycle.
• Analyzing the project risk & identification of the project requirements
• Undertake internal quality audits(Co-ordinate with Graphic designer, UI Developer and Developer )
• Perform Testing methods on Web(Chrome ,Firefox ,IE and Safari )
• Perform Testing methods on iOS application and Android application.
• Responsible for performing Automation testing by using selenium tool.
• Run tests to identify problems or deficiencies in products/projects
• Perform Internal Quality Audits
• Track all software related metrics in terms of schedule, effort, defects, etc.

• Build, Train and Test multiple CNN models.
• Optimizing model training & inference by utilizing multiple GPUs and CPU cores.
• Keen interest in Life Sciences, Image processing, Genomics, Multi-omics analysis
• Interested in reading and implementing research papers of relevant field.
• Strong experience of Deep Learning frameworks TensorFlow, Keras, PyTorch.
• Strong programming skills in python and experience of Ski-Learn/NumPy libraries.
• Experience of training of Object detection Models like YOLOv3/Mask CNN and semantic segmentation models like DeepLab, Unet etc.
• Good understanding of image processing and computer vision algorithm like watershed, histogram matching etc.
• Experience of cell segmentation and membrane segmentation using CNNs (Optional)
• Individual Contributor

• Experience with image processing
• Experience required : 2-10 Years
• CTC :15-40 LPA
• Good python programming and algorithmic skill.
• Experience with deep learning model training using any known framework.
• Working knowledge of the genomics data in R&D

• Understanding of one or more omics data types (transcriptomics, metabolomics, proteomics, genomics, epigenomics etc.)
• Prior work experience as a data scientist, bioinformatician or computational biologist will be a big plus

Job Description:

We are looking for an expert JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components.

Good experience in VueJS. Background of React/Angular.Strong knowledge of OOJS and ES6

Ability to write reusable, effective, and scalable JavaScript code. Building modular and reusable components and libraries. Translating client’s technical specifications into code.

You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.

Work Experience: 3 to 4 years

Responsibilities:

Developing user-facing applications using Vue.js

Building modular and reusable components and libraries

Optimizing your application for performance.

Implementing automated testing integrated into development and maintenance workflows

Staying up-to-date with all recent developments in the JavaScript and Vue.js space

Keeping an eye on security updates and issues found with Vue.js and all project dependencies

Proposing any upgrades and updates necessary for keeping up with modern security and development best practices.

Skills:

Highly proficient with the JavaScript language and its modern ES6+ syntax and features.

Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM.

Familiarity with the Vue.js ecosystem, including Skills.

Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Knowledge of functional programming and object-oriented programming paradigms

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha

Proficiency with modern development tools, like Babel, Webpack, and Git

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Understanding of server-side rendering and its benefits and use cases.

Knowledge of functional programming and object-oriented programming paradigms.

Ability to write efficient, secure, well-documented, and clean JavaScript code.

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha.

Experience with both consuming and designing RESTful APIs.

HYPERION EPM, HYPERION FINANCIAL REPORTING, oracle EPM, EPBCS, ODI, EPM, FCCS, DMEE, EPMA, SQL, PYTHON SCRIPTING, MAXL, MIGRATION, OPTIMIZATION, DRM, XMLA, smart view, IMPLEMENTATION

• Proficient with Laravel & Codeignitor Framework 
• Have good database structures and algorithm platform
• Knowledge about OPP, MVC, RESTful
• Knowledge about HTML, CSS, JavaScript, AngularJS, ActiveJS, NodeJS, JQuery is an advantage
• Have experiences using GIT
• Use fluently one of relation database administration: Oracle, MySQL

1. About the Job

Upside Digital is looking for a brilliant mind to help build its portfolio FinTech Startup, https://www.instaval.co/">InstaVal. The role of the FS Developer is ideal for smart coders who have the technical expertise and passion to turn our vision into a living product.

1. You will 

• Work with product lines to implement functional & non-functional business requirements into working software, including APIs, web services, etc.
• Enhance existing web solutions to ensure scalability across customer's new business requirements. 

1. You have

• Good Communication Skills. 
• Good personal work ethics and a well-rounded team player. 
• Ability to own and start projects with the team and manage to deliver in timely manner. 

1. You’re skilled at

• Microsoft .NET Framework (C#).
• Web development (http://asp.net/">ASP.NET, web services, WCF, JavaScript, NodeJS, AngularJS, HTML5, CSS).
• MongoDB or Microsoft SQL, MySQL, NoSQL.
• Staying on top of technology trend and contribute to technical design throughout project.

• Experience or familiar with a SaaS business.
• Past startup experience.

• InstaVal is a tech-enabled Business Valuation and Deal Discovery Platform made to promote equity investments in early stage business.
• Our vision is (i) to empower founders and (ii) enable ecosystem stakeholders to efficiently deliver their set of investment advisory & support services.
• An opportunity for you to be part of a global disruptive startup in the corporate finance space.
• We encourage creative thinking, independent responsibilities for business results & team collaboration.
• We have lives outside of work.

• Airtime: Full-time basis - five days a We’re not civil service officials neither.
• Compensation structure: Salary, Bonus, Equity.
• Location: Dubai,
• Unlimited paid time off as long as you get **** done.
• Start Period: November 2019

• Lead and direct UI team of user experience designers, UI software engineers and graphic designers.
• Design portal-style UI framework, modular and its API interfaces.
• Design intuitive look, innovative plus feel of next-generation UI.
• Collaborate with clients, product management as well as UI team.
• Design entire technical architecture of UI portal framework along with pluggable modules.
• Perform closely with customers, product management, graphic designers plus usability experts to present compelling user experience.