UI/UX Designer

Summary:

Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities.  The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.

Responsible for the day-to-day operations of non-clinical applications

including design, build, test, and maintenance. This ranges from small service requests to larger project implementations.

2. Responsible for assisting with system troubleshooting, implementations, and software updates.

3. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.

4. Coordinates tasks departmental/interdepartmentally to support non-clinical applications.

5.Works in a multidisciplinary environment to help maintain a stable and functional software application.

6. Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.

7. This position has an on-call rotation schedule that requires immediate off-hours response.

8. Actively maintains education and cross-training on all departmental areas of expertise.

- 6+ years of IT experience

- Strong critical thinking and analysis skills

- Business acumen. Understand operational workflows supported by applications

- Good communication/collaboration/team skills

- Experience learning new applications and adapt quickly when given new assignments

- Initial applications:

Primary : Salesforce Health Cloud,

Secondary: Salesforce Marketing Cloud.

About Performio:

We are a small, but mighty company offering incentive compensation management software (ICM) that regularly beats the legacy incumbents in our industry. How? Our people and our product.

Our people are highly-motivated and engaged professionals with a clear set of values and behaviors. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with.

But a great team alone is not sufficient to win. We also have a great product that balances the flexibility that large companies need in a sales commission solution with the great user experience buyers have come to expect from modern software. We are the only company in our industry that can make this claim and the market has responded favorably. We have a global customer base across Australia, Asia, Europe, and the US in 25+ industries that includes many well-known companies like News Corp, Johnson & Johnson and Vodafone.

What will you be doing:

• Actively participate & contribute in Customer Workshops & Meetings led by Performio Lead Consultants
• Work in concert with Lead Consultants to define and document detailed requirements from customers around their sales comp plans,    data,and processes
• Deliver thorough, well-documented, detailed solutions workbooks (detailed models of a customer’s incentive compensation plans)
• Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process
• Conduct thorough functional testing to ensure a high-quality solution is delivered to customers
• Evaluate discrepancies in data and accurately identify root causes for any errors
• Provide support to Customer Admins during the Customer Testing and System Handover activities
• Be actively involved and support customers through the system go-live process
• Support existing customers by investigating and resolving issues
• Evaluate change requests submissions to scope the level of effort and determine the configuration changes required
• Participate in activities, and provide feedback on internal processes and the standard
• solution
• Document best practices, define/develop reusable components; and advocate leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time toValue for Customers
• Participate in activities, and provide customer focused feedback on improving and stabilizing the product
• Track work on projects using our PS automation software

What we’re looking for:

• 3+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP Commissions/Callidus, Xactly, Varicent etc.
• Proficient in working with large datasets (Excel, Relational Database Tables, SQL, ETL or other types of tools/languages)
• Good understanding of ICM concepts
• Hands on experience with using SQL
• Programming experience using Python will be a plus
• Willing to take on ambiguous & complex challenges and solve them
• Loves and is good at multitasking and juggling multiple work streams
• Effective and confident in communication - ability to interface with senior employees at our Customers
• Highly detail oriented - takes great notes, can document complex solutions in detail
• Some understanding of accounting, finance, and/or sales comp concepts
• Positive Attitude - optimistic, cares deeply about company and customers
• High Emotional IQ - shows empathy, listens when appropriate, creates healthy
• conversation, dynamic, Humble / no ego
• Resourceful - has an "I'll figure it out" attitude if something they need doesn't exist

Position title: Product Manager

Location: Bengaluru, India 

About the company:

You will join IAI Solution Pvt (part of the group of companies) at the pilot phase of our product journey. We are a lean, high-growth technology & AI venture serving enterprise clients and also in consumer AI primarily in India/UAE/US and across the world. As we transition from initial prototype/pilot to product scale-up, we need a hands-on product leader who has experience building products from the ground up, has a strong technical background, and can align a development team to deliver rapidly.

Key Responsibilities:

• Define the product vision, strategy and roadmap in partnership with founders, stakeholders and the leadership team.

• Own end-to-end product lifecycle: from ideation, requirement gathering, MVP definition, development, launch, iteration and scale.

• Translate business requirements (from our group companies/clients) into clear product specification, user stories, prioritisation, backlog management.
• Work closely with the development team (engineering, QA, UI/UX) to ensure timely delivery of features, and continuously tune/enhance during the pilot phase.

• Define and monitor key product metrics / KPIs (usage, adoption, user feedback, performance) and drive product-market fit.

• Be comfortable working in a start-up environment: ambiguous environment, rapid changes, lean resources, multiple hats.
• Liaise with stakeholders (business owners, customer teams, operations, sales) to gather input, manage expectations and ensure alignment.

• Provide leadership to the product & development team: ensure clarity of roles, timelines, dependencies; drive agile processes (e.g., sprints, stand-ups, reviews).

• Ensure quality of delivery, drive continuous improvement, and ensure the product aligns with business goals (India + UAE context).

• Manage release plans, stakeholder communications, product documentation, and support go-to-market efforts where required.

Required Qualifications & Skills:

• Bachelor’s in Computer Science / Engineering or equivalent technical discipline (preferably from IIT, IIIT , NIT or central university/ research institute and so on, exceptional candidates with no tags are also welcome).
• MBA from TOP B-school is a Plus.

• Proven experience (ideally 4-8 years) as a Product Manager or equivalent role, in one or more start-ups (preferably product-led start-ups, built from “ground up”).

• Demonstrable track record of taking a product from concept through pilot to launch and iteration.

• Strong technical literacy: able to engage with engineers, understand architecture/trade-offs, API/integration issues, product performance constraints.

• Excellent stakeholder management and communication skills (India & UAE context useful).

• Strong prioritisation, agile process discipline, and ability to drive execution under ambiguity.

• Data-driven mindset: comfortable with analytics, user feedback loops, product metrics, experimentation A/B tests etc.

• Startup mindset: resourceful, results-oriented, comfortable with changing priorities and wearing multiple hats.

• (Desirable) Experience with SaaS or AI-driven products, or enterprise-B2B solutions. Experience across India and/or Middle East/UAE markets is a plus.

• Excellent verbal and written English; cross-cultural/remote team exposure is a plus.

What we offer:

• Opportunity to lead a foundational product in a growing venture, with real influence and ownership.
• Collaborative environment across India/UAE/ US and EU (global exposure).
• Attractive compensation package including base salary + performance bonus + equity/stock options (given early stage).
• The chance to join the founding team (you’ll be part of the core team, reporting to co-founders) and shape product & company culture.
• Flexible working environment, opportunities for growth, quick decision-making, rapid impact.

Ideal Candidate Profile:

• Someone who has been in a startup environment (ideally seed → Series A) where the product/process wasn’t fully defined and they built up structure.

• Technical enough to liaise with engineers, yet strategic enough to drive the product roadmap.

• Comfortable pivoting and iterating quickly (pilot phase mindset).

• Collaborative yet decisive: able to align stakeholders, but also make calls and drive delivery.

• Motivated by ownership and growth rather than just ‘job role.’

Job Summary:

We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.

• Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
• Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
• Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
• Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
• Foster a collaborative and high-performing team environment while encouraging skill development.
• Provide technical guidance and problem-solving strategies to team members.
• Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
• Develop and monitor QA metrics to assess quality and performance.
• Collaborate with development and business teams to align on QA objectives.
• Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
• Enhance testing efficiency through the adoption of automation strategies.
• Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
• Advocate for best practices, including regression and performance testing.
• Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
• Provide clear updates on testing progress, risks, and resolutions.
• DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
• Ensure adherence to QA standards and processes.
• Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience:7+ years of QA experience, with at least 2 years in a leadership role.
• Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Proven ability to manage QA teams and drive quality strategies.
• Skills:Strong expertise in manual testing (90% hands-on work required).
• Familiarity with Salesforce development lifecycle and release management processes.
• Proficiency in test management tools like Azure DevOps, JIRA, or similar.
• Excellent problem-solving, analytical, and communication skills.
• Bonus Skills:Experience with automation frameworks like Selenium or Provar.
• Salesforce Administrator or QA-related certifications.

Important Note:

We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.

• Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team

Sales executives are responsible for selling a company’s products or services to potential customers. They are often regarded as the face of the company and the primary point of contact for clients.

A sales executive usually performs the following tasks:

• Find new business opportunities and customers
• Contact potential customers to showcase company products or services
• Develop relationships with existing customers and keep in touch with them
• Negotiate prices and terms with customers
• Prepare sales contracts and keep track of sales activities
• Work with other team members to ensure customer satisfaction

What we're looking for

Energetic product & design skilled individuals who love building and shipping high-quality products.

Someone who is ready to work in a new organization and help set up a design-driven culture.

Responsibilities

Product design ideation, planning, prioritization & designing at all levels of fidelity
Take part in User research, create detailed user journeys and take appropriate design decisions backed by user behavior and data
Work closely with cross-disciplinary teams including Product, Engineering, Marketing, and various Business teams to deliver delightful customer experiences
Help build a design system & framework that fits the organization's brand
Ensure engineers are able to translate your designs into living products

What you would need to have

1-3 years of experience designing & shipping products
Examples of your work in the form of a case study
Expert knowledge of industry-standard product design tools (ideally Figma )

Bonus points for

Visual design specialty like 3D illustrations
Ability to do motion design beyond basic micro-interactions
Past experience shipping tech products

• 6+ years Java coding experience with immediate joiner
• Will be working closely with Product and Technology team
• Very good logical thinking and quick at learning and exploring new frameworks
• Hands-on with technology and providing POC
• Strong background culture of delivering projects with First time right and near-zero defects in production

Skill Sets: 

• Java Spring Boot 
• Micro Services architecture
• J2EE, JDBC, ORM Frameworks, JPA, NoSQL

What you need to have: