UI/UX Designer

Job Summary:

 The Senior Forensic Analyst has strong technical skills and an eagerness to lead projects and work with our clients. Apply Incident Response, forensics, log analysis, and malware triage skills to solve complex intrusion cases at organizations around the world. Our consultants must be comfortable working in teams to tackle challenging projects, communicating with clients, and creating and presenting high-quality deliverables.

ROLES AND RESPONSIBILITIES

· Investigate breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom investigation tools to determine the source of compromises and malicious activity that occurred in client environments. The candidate should be able to perform forensic analysis on:

· Host-based such as Windows, Linux, and Mac OS X

· Firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity.

· Cloud-based platforms such as Office 365, Google, Azure, AWS…etc

· Perform analysis on identified malicious artifacts

· Contribute to the curation of threat intelligence related to breach investigations

· Excellent verbal and written communication and experience presenting technical findings to a wide audience of varying technical expertise

· Be responsible for integrity in analysis, quality in client deliverables, as well as gathering caseload intelligence.

· Responsible for developing the forensic report for breach investigations related to ransomware, data theft, and other misconduct investigations.

· Must also be able to manage multiple projects daily.

· Manage junior analysts and/or external consultants providing investigative support

· Act as the most senior forensic analyst, assisting staff, provide a review of all forensic work product to ensure consistency and accuracy, and support based on workload or complexity of matters

· Ability to analyze workflow, processes, tools, and procedures to create further efficiency in forensic investigations

· Ability to work greater than 40 hours per week as needed DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.

SKILLS AND KNOWLEDGE

· Proficient with host-based forensics, network forensics, malware analysis, and data breach response

· Experienced with EnCase, Axiom, X-Ways, FTK, SIFT, ELK, Redline, Volatility, and open-source forensic tools

· Experience with common scripting or programming language, including Perl, Python, Bash, or PowerShell Role Description Senior Forensic Analyst

JOB REQUIREMENTS

· Must have at least 5+ years of incident response or digital forensics experience with a passion for cybersecurity

· Consulting experience preferred.

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

· No physical exertion is required.

 · Travel within or outside of the state.

· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.

Required Qualifications:

•           Bachelor’s degree in Computer Science, Engineering, or a related field.

•           5+ years of overall software development experience; minimum 4+ years in RPA development (UiPath, Blue Prism, or Automation Anywhere).

•           Deep understanding of healthcare industry processes (EMR/EHR, claims processing, eligibility, compliance, etc.) is highly preferred.

•           Proven ability to manage full RPA deployment including bots, orchestrators, and system integrations in enterprise environments.

•           UiPath Advanced Developer or similar RPA certifications are a plus.

•           Solid problem-solving, analytical, and communication skills.

Preferred Skills:

•           Integration of RPA with AI/ML technologies or cloud platforms (Azure, AWS, GCP).

•           Strong experience with scripting (Python, PowerShell, etc.), SQL, and integration via REST/SOAP APIs.

•           Understanding of process improvement methodologies (Lean, Six Sigma).

•           Track record of designing reusable components and frameworks, especially in a regulated healthcare environment.

•           Strong documentation and stakeholder management abilities.

Soft Skills:

•           Strong communication and interpersonal skills for cross-functional collaboration.

•           Ability to mentor, lead, and motivate technical teams.

•           Exceptional organizational and multitasking skills, especially in fast-paced and dynamic work environments.

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Responsibilities :

●     Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

●     Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

●     Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

●     Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

●     Optimising applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability.

●     Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

●     Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organisation.

●     Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

●     Strong experience in Python and server-side development frameworks such as Flask or Django.

●     Experience in building RESTful APIs, web services, and microservices architectures.

●     Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

●     Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

●     Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

●     Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

Responsibilities

1. Requirements Analysis: Collaborate with business analysts and stakeholders to understand and gather requirements for Appian applications.

2. Design and Development: Design, develop, test, and implement Appian applications using the Appian Low-Code Platform. Create process models, user interfaces, business rules, and integrations within the Appian environment.

3. Customization and Configuration: Customize Appian components as per the project requirements. Configure and extend the Appian platform to meet business needs.

4. Integration: Implement integrations with other enterprise systems and external services. Collaborate with integration architects to design and develop efficient and scalable integration solutions.

5. Testing: Conduct unit testing, integration testing, and user acceptance testing for Appian applications. Identify and resolve defects and issues during the testing phases. .

Skillset Required / Mandatory

• Proven experience as an Appian Developer with a strong understanding of the Appian Low-Code Platform.

• Appian certification is highly desirable.

• Solid understanding of software development life cycle (SDLC) and Agile methodologies.

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration skills

Qualifications

 Bachelor’s degree in computer science, Information Technology, or a related field.

 Minimum 4+ years of work experience

Please share your updated cv in pdf format with the following details asap -

1. Current CTC

2. Expected CTC

3. Notice Period

4. Total Experience

5. Relevant Experience in Appian , Agile Methodologies & SDLC

6. Current Location

7. Availability for interview(Please specify time slot for 2 hours for 2 to 3

days in weekdays between 3 - 11 pm )

This role offers flexibility of remote work

Regards,

Preeti Sawant

Pyx Tech Pvt Ltd

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

Roles and Responsibilities:

• Maintain confidentiality in all aspects of client and staff information
• Interact with staff, clients, suppliers, and visitors
• Open, sort and distribute incoming correspondence.
• Perform general clerical duties to include, but are not limited to, copying, mailing, laminating, and filing.
• Provide support to the Maintenance team on the raising and closing of reactive.
• Utilize the system for raising purchase orders and the subsequent processing of the associated invoices for posting weekly.
• End-to-End Facility Management (Example: Security, Fire & Safety, Building Security, Etc.,)

• Provide support to the Facility Management in maintaining supplier matrices, back-to-work / self-certification documentation and the associated documentation.

• Order and maintain stock about the facilities management service provision
• Attend team meetings and produce subsequent minutes/actions
• Produce hotel, weekend, weekday, tenant, and ad-hoc car park passes as requested.
• Where applicable, meet & greet including organizing appropriate hospitality.
• Where applicable, assist the Centre Receptionist and Administrator.
• ISO Internal Audit Knowledge will be an added advantage.

Office Administrator Qualifications / Skills:

• Managing processes
• Developing standards
• Promoting process improvement
• Tracking budget expenses
• Staffing
• Supervision
• Delegation
• Informing others
• Reporting skills
• Supply management
• Inventory control