Senior data architect

Customer Support Executive – Medica Ultimate Software

Company: OneSpider Technologies LLP

Location: Lower Parel (East), Mumbai (10 Mins Walking From Station)

Job Type: Full-time, On-site

Working Days: Monday to Saturday, 10.00 am To 07.00 pm

Role Overview

We are looking for a Customer Support Executive to assist our existing customers who use Medica Ultimate, our complete business management software.

The ideal candidate should have a good understanding of accounting and GST, strong communication skills, and a customer-focused approach.

The role involves resolving customer queries, providing software training, and ensuring smooth usage of the software. All support will be provided online through remote tools such as AnyDesk or UltraViewer.

Key Responsibilities

• Provide prompt and effective support to customers over the phone and through remote access.
• Resolve issues related to billing, accounting, GST, and software usage.
• Conduct online training sessions for customers on Medica Ultimate features.
• Record and track all customer interactions to ensure timely resolution.
• Coordinate with the internal technical team for escalated cases.
• Maintain professionalism and ensure high levels of customer satisfaction.

Desired Candidate Profile

Education:

• Commerce (B.Com, BAF, BMS, BBA, BBI, M.Com) graduates preferred.
• 12th (Commerce) candidates with customer support experience may also apply.

Experience:

• 0 to 1 year of experience in customer support, accounting, or software support.
• Freshers with good accounting and GST knowledge are welcome.

Skills Required:

• Basic knowledge of accounting, billing, and GST.
• Familiarity with remote access tools like AnyDesk or UltraViewer.
• Good computer skills and proficiency in MS Office.
• Strong communication and problem-solving abilities.
• Patience and a customer-oriented attitude.

Why Join OneSpider Technologies LLP

• Opportunity to build your career in customer support and software training.
• Hands-on experience with business management software used by real clients.
• Supportive and growth-oriented work environment.

Apply Now!

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Job Title : Business Development Associate 

Location : Gurgaon

Working : Work from office (WFO )

Industry : Ed Tech

Functional Area : INSIDE SALES

Shift: Day Shift / Night Shift ( optional )

Roles & Responsibilities :

The sales Representative at PlanetSpark will be responsible for assisting and guiding the right offering/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

● Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

● Initiating phone conversations with parents who complete the demo classes for their kids.

● Intensely following up with the prospects and closing the sales within the sales cycle.

● Diligently communicating and priming the lead through channels like email, and calls.

● Ensuring accurate and proper record-keeping of call information in electronic and digital format.

● Achieving the monthly targets while completing all the input metrics targets.

Training Period :- INR 21428 + ( Incentives )

Hiring Criteria

Skill Required - Excellent Communication 

Exp Required : 00-1Years ( fresher also welcome)

Minimum Education : Graduation

2018,2019,2020,2021,2022

Role description:

We are looking for Senior Software Engineer with expertise and experience in designing, developing and testing applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.

Candidate description:

Responsibilities

• Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
• Address and improve any technical issues
• Strong commitment to quality and delivery
• Collaborate well with engineers, and specialists to design and create advanced, elegant and efficient system
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Ability to wear many hats and learn new technologies quickly
• Used CI/CD and AWS platform

Qualifications

Experience

• 4-8 years of experience in IT industry
• Experience with modern frameworks and design patterns, minimum one-year experience with MERN Fullstack paradigm

Requirements

• In depth working knowledge of NodeJS 
• Database – MongoDB, SQL, postgre

• Obsession with lean, clean and organized code

• Solid Understanding of HTTP protocol and how server-side code is processed on the client

• Knowledge of the following will be considered as an advantage:
• Experience with cloud technologies also a plus
• Creating secure RESTful-based web services in XML and JSON, Javascript,
• Creating Unit test cases

Dear Candidate!

Greetings from Suventure!

Hope you are doing well!

I am reaching out to you regarding a Job Opportunity with Suventure Services Pvt. Ltd. – a Global IT Services, Products and Platforms company based in India with operations in USA, Netherlands, Canada and Denmark.

The position we have for our inhouse project.

Required Skills:

• Experience with React JS and Redux.
  • A background in building JavaScript UI applications, with a strong understanding of UI frameworks and paradigms available including concepts like asynchronous programming, closures, types, and ES6.
  • HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
  • Experience with browser APIs and optimizing front-end performance. Understand the full web technology stack, e.g. HTML, CSS, HTTP, cookies, headers, asset loading / caching.
  • Have a deep understanding of frontend application structure and architecture
  • Have great customer empathy and appreciate the User’s experience
  • Experience with unit testing, using test frameworks like Jest, Mocha, Enzyme etc.
  • Experience in Web Development end-to-end, from design to release.
  • Experience or aspiration to be a full stack developer(Node.js).

Total Exp: 2.5+yrs

Location : Remote

Wishing you all the best. Looking forward to have you associated with Suventure.

About us:

Suventure is a next generation technology or organization that helps clients use information technology as a business enabler. Suventure strives to be at the forefront of innovation in information technology and outsourcing leveraging IT to provide maximum returns. At Suventure, we would like to be long term partners in our customers" business journey, the journey where destinations keep evolving. As a business partner, Suventure ensures that incremental IT steps in the journey are rewarding and fulfilling. Suventure will remain a trusted knowledgeable friend, partner, and advisor throughout customers" business journey. For more on the company please do visit our website http://www.suventure.in/">www.suventure.in  

Best regards,  
Husnara Shaik

CTR is a premier System Integration Company headquartered in Irvine, California, having operations in Canada, India and Philippines.

We are experts in Oracle ERP Cloud and NetSuite. We relish developing technology but it's the impact it has on our customers that truly excites us. We provide intelligent solutions which optimize revenue, efficiency and cost savings across a wide range of verticals and industries. Our culture of collaboration and partnership enables us to continue to satisfy our customers with our solutions. We value our team and nurture the unique strengths and skills that they bring. We expect hard work, but fun is just as important to us.

We are an advocate of Oracle products and related integration and eCommerce technologies and are an Oracle Platinum Partner, Cloud Excellence Implementer and Oracle NetSuite Suite Success Partner.

Job Summary:

The NetSuite Technical Consultant will be responsible for transforming business requirement and processes into technical design. Responsible for designing and implementing NetSuite scripts (SuiteFlow, SuiteScript and SuiteTalk) and workflows to enhance the functionality of NetSuite. Deliver NetSuite solutions including customizations, scripting and support case resolution. Integration with 3rd party software, reporting, data migration, go live and post-implementation support.

Must have skills/qualifications:

• 4+ years of experience with NetSuite Suite Script development
• Experience in designing and implementing solutions in NetSuite.
• Extensive hands-on experience with SuiteScript (1.0 and 2.0)
• Strong knowledge of Suite Builder & Suite Flow (Workflows)
• Integration experience using various API solutions
• Must possess problem-solving skills and the ability to multi-task

What we offer:

·      Competitive salary and benefits

·      Work in a fast-paced, collaborative environment with highly skilled professionals who possess a great team spirit.

·      Training and development opportunities for career growth

·      100% remote position.

·      CTR is an equal opportunity employer and encourages applicants from diverse backgrounds.

We're looking for exprienced Python developers with over 2+ years of production experience and strong expertise in building web applications and APIs using Python, Django and DRF. We are looking for cadidates who are go-getters and are leaning towards leadership positions. Candidates must have a proven history of building, scaling, optimising and securing Python based backends and APIs using a microservice architecture.

Bonus Skills : Experience with ReactJs, Node.js, FastAPI

We would prefer candidates who can join immediately or are currently serving their notice period. Jumpers please excuse, your application will be ignored

Key Skills Required

1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Strong experience in building web applications using Django
4. Experience building REST APIs using DRF or Flask
5. Experience with some form of Machine Learning (ML)
6. Experience in using libraries such as Numpy and Pandas
7. Hands on experience with RDBMS such as Postgres or MySQL including querying
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

Responsibilities

1. Understanding requirement and congributing to engineering solutions at a conceptual stage to provide the best possible solution to the task/challenge
2. Building high quality code using coding standards based on the SRS/Documentation
3. Building component based, maintainable, scalable and reusable backend libraries/modules.
4. Building & documenting scalable APIs on the Open Spec standard
5. Unit testing development modules and APIs
6. Conducting code reviews to ensure that the highest quality standard are maintained
7. Securing backend applications and APIs using industry best practices
8. Troubleshooting issues and fixing bugs raised by the QA team efficiently.
9. Optimizing code
10. Building and deploying the applications

• Employment type

  Full-time