Senior data architect

We are looking for a highly motivated and results-driven Business Development Professional to join our team. The role involves identifying new business opportunities, building strong client relationships, and driving revenue growth. The ideal candidate should have excellent communication skills, a strong understanding of sales processes, and the ability to convert leads into long-term partnerships.

Key Responsibilities

• Identify and generate new business opportunities through market research, networking, and cold outreach.
• Develop and maintain strong relationships with potential and existing clients.
• Understand client needs and propose suitable services to address their requirements.
• Create and deliver sales presentations, proposals, and pitches.
• Maintain accurate records of leads, opportunities, and client interactions in CRM tools.
• Stay updated with industry trends, competitor activities, and market dynamics.

Qualifications:

Primary Skill Set:

5+ years for experience in developing highly scalable, reliable, secure web applications
Experience with React.js, Node.js, Redux, flux, Javascript (preferably TypeScript).
Atleast 1 years of experience in product or SaaS development.
Excellent Team management, communication skills, both verbal and written
Strong CS fundamentals like data structures and especially the asynchronous challenges that are faced by JavaScript developers regularily.


Preferable Skillset:

One year of experience using AWS services, such as Lambda, SES, SQS, EC2, RDS, ELB’s and have knowledge of VPC’s (AWS and/or RightScale knowledge a plus.
Proficient with the Webpack,Jest, Eslint, Jenkins, Docker, Enzyme.
Experience designing data persistence and caching concepts using both SQL and NoSQL DBMS (MySQL, DynamoDB, Redis, etc.) and client side storage
Profile and improve frontend performance

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

JD:

• 10+ years of experience in preparing, reviewing, revising, and maintaining the software technical documents and Saas product documentation.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment.

Why SquareShift?

We firmly believe that our growth, long-term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,

• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment, and development opportunities
• Competitive pay and allowances for professional development 
• Flexible time off to relax and recharge

Address: SquareShift Technologies

Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.

The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.

The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.

*Your core areas of ownership would be - *

• Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
• Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
• Project manage the delivery
• Keep the NPS high
• Proactively identify bottlenecks in end-user experience and think of ways to resolve them

You have:

• Proven ability to engage with service side client professionals (department heads as well as CXOs)
• Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
• Masterful communication skills, both verbal and written
• Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
• Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference

*Brownie points for being: *

• A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
• A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past

The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.

IT Project Coordinator with QA Testing Experience (2+ Year)

Prepare test cases based on the requirements. Co-ordinate with developers & Clients Apprise the QA Lead of the status on regular basis. Must be capable of paying attention to detail and adhering to project timelines

Good Knowledge on Testing Handle testing of the assigned modules with lesser monitoring Good Team player, Good Communication skills, resolving day-to-day technical issues,

Experience: 1 to 3 years

• Coordinate and manage all marketing, advertising and promotional activities of the clients.
• Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief.
• Work on market research to determine market requirements for existing and future prospects/clients.
• Maintain cordial relation with different media individuals
• Meet clients on a regular basis to understand their business and requirement.
• Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms.
• Manage the workflow and come up with solutions to execute jobs as per deadlines.
• Being proactive in suggesting new ideas to clients.
• Reports and Presentations would be needed on a monthly basis.
• Create presentations for a new client pitch or big promotions.

• Experience with object-oriented design and languages
• Track record of building and delivering mission critical, 24x7 production software systems
• Experience architecting systems on AWS platform a strong plus
• Be able to deal with ambiguity and independently drive, design, and implement large scale software solution
• Proven track record of taking ownership and driving results on technical projects
• Ability to handle multiple competing priorities in a fast-paced environment
• Technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams
• Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operations

Responsibilities

• Develop and execute a long-term product roadmap and architecture while balancing short term commitments
• Handling the entire SDLC. 
• Own the architecture SCOT product platforms to drive business results. 
•  Be a visible leader to drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact 
•  Be an operational and technical leader with a passion for distributed systems, cloud service development, deployment and delivery. Accountable for solutioning, design, architecture, for the ease of evolution, quality of the systems, performance, scalability, availability characteristics, NFRs and limitations of the systems. Should be willing to be hands-on and spend time actively developing parts of the systems. 
•  Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting a nimble delivery process.
•  Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables .
•  Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions. 
•  Drives code and design reviews of components / systems / products in scope and drives the architectural governance for them 
•  Set directional paths for the department for adoption of new technology stacks for solving business problems 
• Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions
•  Initiate and deliver leadership training within the engineering organisation and drive the growth of leaders to create a strong leadership bench.
• Follow coding standards, unit-testing, code reviews etc.
• Follow release cycles and commitment to deadlines. 
• Lead by example through innovation. 
• Build and nurture a team of software developers
•  Shape team goals by developing a deep understanding of our business processes and success criteria
•  Develop and execute a long-term architecture while balancing short term commitments
•  Work closely with the team to architect and develop the best technical design and approach to solve complex problems
• Effectively partner with engineering and non-engineering groups across the organization to deliver on own goals
• Work closely  to architect and develop the best technical design and approach to solve complex problems. 
• Take the accountability of the overall health of the products you build, and predictability of the deliverables
• Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on goals.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.