UI/UX Designer

Becker Alliance is the leading global dental technology organization originating from US with its branch in Panchkula (India), we are seeking a hardworking, determined, talented individual with the passion to be innovative. This role offers an opportunity for candidates to expand their talents by participating directly in the design, development, deployment and maintenance of customer-facing as well as internal web services. Individual visibility within the team is high, and opportunities for rapid advancement exist. All Becker Alliance developers work directly in a fast-paced, results-oriented environment on products with a rapid time to market but still maintaining quality deployments.

Responsibilities:

Understanding the server architecture and design pattern

Developing features to enhance the user experience

Building reusable code for future use

Optimizing web pages for maximum speed and scalability

Utilizing a variety of markup languages to write web pages

Developing Web services (WEB API) & Windows services

Developing application development skills utilizing .NET, HTML, JavaScript, Angular

Requirements:

Must have past experience as full stack developer working on .NET

Overall Experience Level: 3 to 8 Years

Database experience with MS SQL

Proficiency with HTML, CSS, JavaScript and jQuery

Understanding of server-side CSS

Understands Relational Database Management Systems (RDMS)

Expertise in Entity Framework and LINQ for interaction with database

Expertise in SQL Stored procedures development.

AJAX Javascript libraries such as jQuery

Where will you be working?

IT Park Panchkula, Haryana (Near Chandigarh), 5 days a week work from office.

Why work with us?

A mix of Indian & US culture where you could achieve sky high.

Your voice and opinion are important to us.

We operate with honesty, transparency and fairness in all we do.

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Good work/life balance - We have strong work ethics towards our customers; at the same time, we also value your life outside of work.

Competitive salary and access to great hardware.

With all this in mind, a career at our company can be an ongoing journey of personal discovery. So, take success into your own hands and bring your curiosity to life as part of our team.

Who are you?

Curiosity and love of self-learning, adopting new technologies

Effective and supreme communication skills.

Collaborative and open-minded exchange ideas among the team members.

Professional and positive attitude.

Work in alignment with company policies and procedures

What We’re Looking For

Proven experience as a Machine Learning Engineer, Data Scientist, or similar role

Expertise in applying machine learning algorithms, deep learning, and data mining techniques in an enterprise environment

Strong proficiency in Python (or other languages) and familiarity with libraries such as Scikit-learn, TensorFlow, PyTorch, or similar.

Experience working with natural language processing (NLP) or computer vision is highly desirable.

Understanding and experience with (MLOps), including model development, deployment, monitoring, and maintenance.

Experience with cloud platforms (like AWS, Google Cloud, or Azure) and knowledge of deploying machine learning models at scale.

Familiarity with data architecture, data engineering, and data pipeline tools.

Familiarity with containerization technologies such as Docker, and orchestration systems like Kubernetes.

Knowledge of the insurance sector is beneficial but not required.

Bachelor's/Master's degree in Computer Science, Data Science, Mathematics, or a related field.

What You’ll Be Doing

Algorithm Development:

Design and implement advanced machine learning algorithms tailored for our datasets.

Model Creation:

Build, train, and refine machine learning models for business integration.

Collaboration:

Partner with product managers, developers, and data scientists to align machine learning solutions with business goals.

Industry Innovation:

Stay updated with Insurtech trends and ensure our solutions remain at the forefront.

Validation:

Test algorithms for accuracy and efficiency, collaborating with the QA team.

Documentation:

Maintain clear records of algorithms and models for team reference.

Professional Growth:

Engage in continuous learning and mentor junior team members.

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

• Definition, development, implementation and execution of reusable, flexible, accurate and well-documented test plans for our (embedded) software.
  Ensure the quality of deliverables for the embedded real-time software application by defining test plans, performing manual testing, and developing automated tests that cover functional, integration, system, performance, and regression aspects.
• Working with specifications, technical documentation, existing use cases and business requirements.
• Proposing improvements to address the identified problems, which you will follow up on and, when they are value-adding, embed them in the testing frameworks.
• Create and implement testing methods, record results, and provide recommendations to improve quality.
• Perform and execute end to end validation of components and lower-level changes.

Required Qualifications:

• Bachelor's Degree (or higher) in the field of (Embedded) Computer Science, Mathematics, Electrical Engineering.
• 4+ years of experience with testing software.
• 3+ years use of Python, C/C++
• Experience using embedded development and testing tools (emulators, debuggers, analyzers, etc.)
• Experience in designing, developing, and executing embedded software automation and test scripts 
• Understanding of operating systems (Embedded) Linux, RTOS and some basic understanding of microcontrollers.

Other (preferred) Qualifications:

• Working multidisciplinary knowledge about electronics, software, and hardware
• Knowledge of Agile/SCRUM practices.
• Ability to understand (embedded) hardware documentation.
• Bash / Shell scripting
• Experience with Level2 AC EV chargers and/or DC fast chargers.