UI/UX Designer

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Responsibilities

- Software Engineering

- Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal

guidance for a market leader in the logistics industry

- Partner with team members on functional and nonfunctional requirements and spread design

philosophy, goals and improve the code quality across the team

- Research new technologies and tools that enable building the next generation of our services

- Provide technology leadership to the team and foster engineering excellence

- Product Delivery

- Partner with product managers to define and execute on the feature roadmap

- Translate business requirements into scalable and extensible design

- Coordinate with various cross functional teams on planning and execution

- Maintaining automated build / test / deployment environments

Qualifications

- Software Engineering

- Should have at least 2 years of hands on experience in designing, developing, testing and deploying

applications on Java, Ruby, Kotlin, Python, Node or Go for large scale applications

- Deep knowledge of one of the programming language they have experience in

- Proficient in OOP and Design Patterns, experience with functional programming would be a plus

- Data modelling experience in Relational Databases

- Ability to design and implement low latency RESTful services

- Product Delivery

- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency

risks.

- Well versed in working with agile methodologies which includes phases such as design, development,

code review, testing and release management

- Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source

code management tools

- Product Maintenance

- Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks

etc

- Continuously refactor applications to ensure high quality design.

This role is focused on Growth initiatives at cure.fit. As a Growth PM, you will be responsible for driving growth in users, revenue via a data-driven, experiment-based, systematic approach to growth and execute on key growth initiatives to achieve growth targets. Key responsibilities: - Identify levers and opportunities using which we can have more users, higher sales, better engagement - Build and deploy experiments to capitalise on these opportunities - Identify what works and what doesn't and scale up/down experiments accordingly - Develop a deep understanding of customers and engagement loops - Productify key learning’s from the experiments - Participate in tactical sales or marketing initiatives - Over time, build a growth machinery and systematised approach to driving growth - Strengthen capabilities in key areas such as SEO/ASO/Content/Referral This is a foundational role on the team and you will have the one-of-a-kind opportunity to develop a deep understanding of the core business/engagement loops and have high degree of impact. PMs on the team enjoy high degree of responsibility and ownership. You will work closely with Sales, Marketing and Technology teams to conceptualise, plan, execute and productize growth initiatives.

Looking for:

Understanding of consumer behaviour and psychology

We are looking for PMs/Engineers/Marketers with 3+ years of PM/Software Engineering experience in building consumer software products. You are very customer focused and have a strong understanding of the customer behaviour and psychology to come up with ideas and hypothesis to drive growth. You care not just about the technology but also the psychology that makes great products.

Impact orientation, curiosity, and hacker-mindset

You are impact-oriented and are constantly looking to achieve scale and leverage by leveraging data and consumer insights. You are highly curious and eager to learn/develop intelligence - you are never satisfied by just knowing “what happened” but are keen to understand “why it happened”. You have a hacker mindset and a sense of hustle which you use for prioritizing and bringing ideas to life.

Strong analytical and scrappy technical skills

You have 3+ years of experience as a PM or as a Software Engineer focused on building consumer products, especially on mobile devices (apps, progressive web). You come with analytical and data operations skills (ETL) and you are largely self-sufficient in pulling and analyzing data and deriving sound conclusions.

Skill set:

• Prior experience of 3+ years in building consumer products
• Strong understanding of hypothesis-driven, data-backed experimentation
• Strong analytical and data engineering skills

Hello,

We are conducting Walk In Interviews for MCA & MSc IT in .Net OR Java OR MEAN/MERN OR QA technology for a rewarding career with Gateway group of companies:

Interview would consist of an assessment Test, Technical round and HR round. (as per your performance at each stage).

Selected candidates would be put under a short training program and then would start working with us on live projects:

Eligibility Criteria
Good Communication Skills
Good Analytical Skills
Batch Year 2020/21/22

About US:

Established in 1997, The Gateway Corp (http://www.thegatewaycorp.com">www.thegatewaycorp.com), is a privately held global enterprise, headquartered in India & The Netherlands. The Gateway Corp is the principal holding company and promoter of all Gateway Group Companies, comprising of 20 independent operating companies across 17 countries. Each Gateway Group Company operates independently under the guidance & supervision of its board of directors & shareholders. These companies consist of publicly listed companies, companies focused on disruptive innovation & research, joint ventures, industry focused technology consulting companies, technology platforms and software services companies. The inherent DNA of each Gateway Group Company is to deliver tangible & measurable business value to global customers.

Each brand at Gateway specializes in offering a niche capability to our clientele across 30+ countries around the world. Our businesses run on the same set of values and ethics, with a singular motto of adding an incremental value to our clients’ businesses. We have a shared mission and we collectively work towards it within our chosen specified areas.

Key Highlights:

• Headquartered in India & Netherlands.
• Branches in 16 Countries.
• 7 Development Centers across the globe
• 12 practices, Catering to 8 Industries.
• Global Team Strength of 1600.
• 100% Debt Free since inception.
• 80% Repeat Business from existing customers
• Best human practices, Audited and certified by Intertek, external agency.
• Onsite opportunities (Short term & Long term).
• Celebrating Womanhood & Motherhood separate policies for women employees.