UI/UX Designer

Status: Open

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 30

Salary: ₹15000 - ₹18000 INR

Language: English, Hindi

Skills: Excel, Computer

Experience: 0 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

Visit

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process
• Excellent communication in English and Hindi
• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate
• Language- Hindi & English
• Age 18-30

For Inbound-

• Good communication skills
• Rotational shift and week off
• Salary - for fresher - 15k In hand
• Experience - 16.5k in hand

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Expected Skills: QA (Automation Testing)

Experience: 3-5 Years
Location: Bangalore

Can join in: Immediate Joiner (15 days max)

Job Description

• Responsible for the automation testing, test planning, and test script, in accordance to the customers’ requirements and organizational quality norms.
• Activities to be performed include:
  • Requirement analysis and design of software solutions based on requirements and architectural /design guidelines.
  • Testing of features and/or bug-fixing and delivering solutions in accordance with coding guidelines and on time with high quality.
  • Identification and implementation of unit and integration tests to ensure solution address customer requirements, and quality, security requirements of the product are met.
  • Performing code review and creation / support for relevant documentation (requirement/design/test specification).
  • Ensuring integration and submission of solution into software configuration management system, within committed delivery timelines.

Requirements

• 3 - 5 years experience in Manual and Automation Testing especially in professional software product development.
• Proficient in one or more of the following technologies: RESTful APIs, Selenium Web driver Automation with .NET, Java, or other object-oriented languages like NodeJS, Cypress, etc.
• Experience with all phases of software testing including test planning, functional testing, and regression testing.
• Experience in Test Planning, Scripting, and Execution
• Experience in Cloud Technology(Azure) is a plus
• Good knowledge of cross-platform rendering issues between major browsers.
• Must have good analytical, debugging ad tracing skills.

QA, TESTING, AUTOMATION, SYSTEM TESTING, Selenium, JAVA, Azure, .net, Nodejs, Cypress, RESTFUL API, CODING

Job Description

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories. Over the past 3.5 years we’ve worked with brands like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Times Group, Digit, Wittyfeed, YourStory etc. along with 350+ brand companies like BookMyShow, UpGrad, Yulu, Paisabazaar, Zivame, Yatra, Bewakoof, Imarticus Learning etc. to create content that is meticulous and customized according to our clients' needs.

We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings and engage a wide spectrum of content creators, and to facilitate all our ambitions, we are planning to launch multiple product verticals and we are looking for a QA Engineer who has a keen eye for user interaction and production functioning, and a curious mind to tangle-and-untangle them.

• We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people and isn’t afraid to roll up their sleeves and get their hands dirty.
• If you think you have the spark and a constantly simmering pot of ideas, this is the chance for you!

Job Responsibilities:

• Take ownership of the testing, identifying issues and subsequent fixing in entire PDLC
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Conduct post-release/ post-implementation testing
• Quality review and signoff of new features
• Understand product architecture and functionality
• Create Test Case/Test script writing
• Should be ready to convert unvaried test cases into automated test scripts
• Create, maintain, and execute functional, regression, and exploratory tests
• Provide test case coverage and defect metrics to substantiate release decisions
• Provide support and assistance to business and users on reported production issues
• Creates temporary "work-arounds" for immediate customer/ end users issues
• Communicate with PMs and engineers on reported issues
• Participate in product discussions & refine the acceptance criteria
• Communicate high-value use cases and customer feedback to the product team

The ideal candidate must have -

• At least 2 years of practical experience in defining, developing, maintaining and executing test cases
• Prior experience dealing with full product development lifecycles and multiple releases
• Experience of working with Web, Mobile, and API Testing
• Basic understanding of good programming practices, architecture and design patterns
• Knowledge of Performance & Security Testing
• Solid analytical & problem-solving skills and experience of working in Agile process management methodology
• Should be excellent at communication, be able to explain ideas clearly.
• Must be extremely proactive and self-starter.
• Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.

• Over 2 years of Dynamics NAV consultancy experience/ Minimum 1 Yr experience in Business Central
• Strong understanding of Microsoft Dynamics NAV 2009/2013/2015/2016
• Undertake the design, coding, testing, releasing the code, and NAV / Dynamics 365 Business Central support
• Proficient in RDLC Report Development & SQL Server Database
• Experience working on the technical side of Dynamics NAV / Dynamics 365 Business Central
• Should be fluent and conversant with (A/L, C/AL & C/Side) Programming and ability to do developments independently
• Experience in working on full life cycle implementations across multiple versions of Dynamics NAV
• Excellent understanding and knowledge of core Microsoft Dynamics NAV modules
• Manage resources and deliver project tasks, both external and internal. 
• Communicate and document system specifications for clients and team members. 
• Manage multiple developments and project initiatives at one time, while effectively communicating utilization, roadblocks, and progress to technical leadership and prioritizing based on feedback.
• Strong understanding of Microsoft Dynamics NAV/BC and its modules.
• Strong analytical skills with an ability to diagnose problems quickly and recommend solutions
• Excellent time management skills and ability to meet deadlines and work under pressure