UI/UX Designer

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

🚀 Hiring: SAP Vistex Consultant

📍 Locations: Pune | Mumbai | Bangalore | Gandhinagar

🧠 Experience: 6+ years in SAP Vistex

🏢 Company: Synexc (Hiring for Capgemini)

✅ Requirements:

• Minimum 6 years of hands-on experience in SAP Vistex
• Expertise in Incentive Management, Rebates, Chargebacks, and Claims Processing
• Strong integration experience with SAP SD/MM
• Should have done at least 1 full-cycle implementation
• Good understanding of Vistex modules like Deal Management, Pricing, and Contract Setup
• Support & Enhancement project experience preferred
• Excellent communication skills and ability to interact with clients

• Identify and prospect new business opportunities and generate sales leads

• Contact potential clients and promote the company's products and services

• Build and maintain strong relationships with exhibitors and sponsors

• Conduct market research and keep up-to-date with industry trends and developments

• Develop customized proposals and presentations for potential clients

• Negotiate contracts and close deals with clients

• Meet and exceed sales targets on a regular basis

• Attend industry events and exhibitions to network and build relationships

• Collaborate with other team members to ensure the smooth running of exhibitions

• Should have programming experience on the iOS native platform.
• Adept in Swift language.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Strong coding, data structures and algorithms.
• Should have a working knowledge on various libraries available for iOS.
• Familiarity with XCode and other Developer tools.
• Deep understanding of software engineering practices, Object Oriented Analysis.
• Obsession with quality and customer experience.
• Understanding of design and architecture is an added advantage.

Job Title : Assistant Manager

Function :

Location : All Locations

>> OVERVIEW

An independent audit of financial statements is essential for the effective operation of business entities and the capital markets. We are committed to providing a constructive and challenging audit, one that is also independent and delivers the messages that matter to management and the audit committee. We add value beyond the financial statement through the insights we bring, based on our knowledge of a client’s business drivers and of individual sectors. Apart from financial statements audit (including IFRS and US GAAP reporting), we also provide other forms of assurance and attestation reporting. Our approach is based on robust audit methodologies, appropriate use of technology and a wide range of compliance tools underpinned by sound judgement and objectivity..

>> ROLE & RESPONSIBILITIES

· Work with the Audit practice to execute Statutory Audit/ Indian GAAP/ IFRS/ US GAAP accounting services and related services for clients

· The candidate will be expected to be a team member in large assignments and lead small / medium audit teams whilst exercising compliance with our Audit manual, Auditing Standards and legal regulations

>> THE INDIVIDUAL

· Be a qualified CA

· Have 3 - 5 years post qualification experience in Statutory Audit in a similar environment (Audit and Accounting firms)

· Have the ability to work under stringent deadlines and demanding client conditions

· Be willing to travel within India or abroad for continuous/ long periods of time

· Have strong soft skills like inter personal, team and communication skills both verbal and written

>> SELECTION PROCESS

· Candidates should expect minimum 3 rounds of personal interviews to assess clarity on concepts, communication skills and attitude

>> COMPENSATION

· Details of the compensation breakup will be shared with short-listed candidates only

• Hands-on experience in creating innovative campaigns to engage with the public and media.
• Exposure to marketing campaigns and media relations.
• Learning how to organize, multitask and manage time.
• Learn on the job regarding the best practices in public relations.
• Exposure to the field of public relations and its various responsibilities.

• Create with innovative and engaging public relations and media campaigns.
• Collaborate with other teams such as marketing and designers to create promotional content.
• Write, edit and review all media content and press releases.
• Handle any PR related issue that may arise.
• Maintain good relationships with media houses.
• Organize PR activations to promote the company’s image and serve as the spokesperson.
• Focus on marketing the company through partnerships and advertising.
• Keep up with media and audience opinions regularly.
• Study PR trends and use best practices.
• Regularly submit PR reports.

• Prior experience with media or public relations.
• Experience with PR campaigns and media management.
• Excellent writing, oral presentation and communication skills.
• Basic knowledge of computers and writing software (MS Office).
• A strong presence of mind and analytical skill.
• Keen attention to detail.
• Calm mind in a sometimes stressful environment.