Database Engineer - PostgreSQL

Sharepoint Developer

Job Description

• Meeting with the client and internal team to review website and application requirements.
• Setting up project completion timelines with client and tracking it to closure.
• Configuring the company SharePoint systems to specified requirements.
• Developing new web components using XML, .NET, SQL, and C#.
• Designing, coding, and implementing scalable applications.
• Extending SharePoint functionality with forms, web parts, and application technologies.
• Testing and debugging code, troubleshooting software issues.
• Reviewing website interface and software stability.
• Maintaining and updating SharePoint applications.
• Prepare Solution Design Documentation of projects.
• Providing systems training to staff and customers.

• Reporting - Dashboard, Growth Report, All Project Reports MTD, QTD, YTD wise
• Collect the Data from Project Team to analyze it daily or monthly basis
• Expertise in MS Office and Report Generation
• Work very closely with teams across delivery locations and client
• SharePoint and VBA skills
• To be willing to work in US shifts
• Perform requisite MIS (Count sheets, internal & external reporting)
• Adhere to reasonable operational requests from the management
• Expert in managing new SharePoint sites with approval workflow and maintenance of the existing sites.
• High-level coding skills.
• Ability to solve complex software issues.
• Detail orientated.
• Self-motivated.

• Contacting clients in regarding their Online appearance and business boosting.

• Good Command over English.

• Develop and Maintain proper interaction and reputation with the clients

• Understand the business needs of the Clients

• Convince the clients and make them to invest on new Projects with the organization

• Outbound Voice process

• B2B Sales Process

• Experience- 0 to 3 years required in web selling or in outbound sales process.

• Salary hike on last drawn salary

• Shift: Night: 8pm to 5am Morning: 7am to 4pm

Responsibilities:

• Develop and deploy services to improve the availability, ease of use/management, and visibility of 6sense systems
• Architecting, building, and scaling out our services and infrastructure
• Learning and adopting technologies that may aide in solving our challenges
• Own our systems like our Hadoop and Presto clusters, front/back-end services, build configurations, infrastructure components, deployment of services into our infrastructure, and everything in between
• Write/review/debug production code, develop documentation and capacity plans, and debug live production problems
• Contributing back to open-source projects if we need to add or patch functionality
• Support the overall Software Engineering team to resolve any issues they encounter

Minimum Qualifications:

• 5+ years in a Software Engineering role or equivalent experience
• 1+ years of experience with Linux/Unix system administration and networking fundamentals
• Strong skills in reading code as well as writing clean, maintainable, and scalable code
• Good knowledge of Python and Java
• Experience designing, building, and maintaining scalable services and/or service-oriented architecture
• Experience with high-availability

Bonus Requirements:

• Experience with modern configuration management tools (e.g. Ansible, Chef, Puppet) and idempotency
• Exposure to modern build systems such as Bazel, Buck, or Pants
• Knowledge of the Hadoop ecosystem (e.g. Hadoop, Hive, Presto) including deployment, scaling,
• and maintenance
• Knowledge of standard security practices
• 1+ years of experience working with Kubernetes, Docker
• Good knowledge of Javascript 

• Strong understanding of ServiceNow platform architecture,applications and modules
• Experience with integrations between ServiceNow and other
  tools/systems
• Proficient in all phases of the Application Development
  lifecycle with experience in an agile environment
• Excellent verbal and written communication skills, with
  experience interacting with clients at multiple levels
• ServiceNow certifications are preferred
• Experience with Knowledge Base platforms, ideally
  ServiceNow Knowledge Management application is a plus

We are looking for an experienced full-stack engineer (with a path to becoming CTO) to join our founding team! We're a B2B SaaS startup with a young vibrant culture taking this idea from inception to impact.

About the job

We want to talk to you if:

• You've built multiple, kick-ass Chrome extensions
• You've built commercial apps using chat frameworks (e.g. Chat 21/Getstream.io etc.)
• You are a React.JS, Node.JS, Javascript, & Postgres wiz
• You have experience building multi-platform apps (Web + mobile web)
• Have built or implemented integration frameworks at scale (or experience with iPaaS frameworks)
• You are obsessive about clean, optimized & scalable code with copious documentation
• You are excited about building out a team and have aspirations to become a CTO

Having B2B SaaS Startup experience is preferred and a big plus

About Us

SmartCue wants to make product demos more effective and as a result help sales teams optimize their sales cycles. Our fundamental belief is that everything we build must eliminate or reduce friction for a salesperson.

Fast Track Your Application

• Think about the Ideal Customer for SmartCue
• Download the trial for SmartCue, sign up, download, experience the product, and provide feedback on how to overhaul the current experience of the product to add immediate value to the customer

• We don't need you to fully code any feature in its entirety and are not looking for free work.

The idea is to identify folks who get what we are trying to do with SmartCue and find faster alignment with the right candidate.

Here is a video walkthrough for additional context - https://www.loom.com/share/9609cf1855e64926b71a1ff840bd7347" target="_blank">https://www.loom.com/share/9609cf1855e64926b71a1ff840bd7347

The Opportunity

• In this position, you must be ready for a fast-paced startup environment.
• Our ideal candidate is willing to be flexible and able to wear many hats.
• Must have experience engineering and scaling technologies & teams with a proven track record of success.
• Our perfect candidate is well-versed in Chrome Extensions, creating delightful front-end experiences for users, enjoys building and scaling the backend infrastructure, and has an itch to adopt the newest technologies.
• Remote forever, if you like!

Duties Include

• Develop + understand the technological roadmap
• Develop feature rollout systems and processes
• Develop strategies and solutions from customer discovery sessions
• Hire + manage outside/contracted engineering talent
• Scale while staying lean through the early stages up to fundraising
• Oversee ClickUp for project and product management, roadmap, bugs, and backlog grooming
• Collaborate with marketing to optimize user experience, onboarding and reduce churn
• Oversee security + compliance strategies
• Help field support desk inquiries
• And more...

We are an equal opportunity employer and proud to be committed to diversity and inclusiveness. We consider all qualified applicants without regard to race, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

• The main roles and responsibilities would be:
• Deliver high quality mobile apps on Android platforms.
• Create best practice, drive initiatives to build reusable frameworks, components and solutions.
• Engage with the team to create a knowledge centre on Android.
• Minimum experience of 1 years needed. Ideally more than 2 years.
• Maps based apps.
• Payment gateway integration: (PayPal, Stripe, Paytm etc).
• Integration of webservices
• Marketplace apps
• Live Streaming
• Offline application development.
• Strong OO design and programming skills in Java
• Android SDK
• JSON/REST API
• Social Media APIs
• UML/Design Pattern
• Knowledge of Retrofit,Volley,Dagger2,Realm,RxJava,Espresso
• Knowledge of android architecture component(LiveData etc).
• Working Experience on MMVM and MVP architecture
• Experience in SQL and NOSQL databases.
• Familiarity with cloud message APIs and push notifications 
• Understanding of Googles Android design principles and interface guidelines 
• Proficient understanding of code versioning tools, such as Git.
• Work closely with the leadership team to define roadmap and development plans
• Help define and implement standards and promote best practices for the Android development team
• Tackle daily challenges with your creative problem solving recommendations
• Mentor and contribute knowledge to the rest of the team and the organization
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with threading, and performance tuning
• Ability to understand business requirements and translate them into technical requirements