Tutor For E-learning Platform

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

Primary responsibilities will include:

• In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey

• Developing a deep understanding and analysis of the portfolio company’s financial model

• Portfolio monitoring and financial/operational analysis

• Competition benchmarking and analysis

• Creation of frameworks and guidelines for key business functions both internal and with portfolio companies

• Stage-wise financial and operational goals setting and assessment for portfolio companies

• External and Internal reporting on a Quarterly and Annual basis

Qualifications:

• 4-6 years of relevant work experience

• CA preferred

• Working in Big 4 or 6 companies

• Strong analytical and interpersonal skills

• Should possess strong ethics and high integrity

Director of Technology

Role Summary:

As a Technical Director at IntraEdge, you will be at the forefront of leading our technology teams, providing expert guidance and support across multiple projects. This role is crucial for recruiting top talent, ensuring technical excellence, and staying abreast of industry trends. Your expertise will also significantly contribute to our pre-sales efforts, showcasing our technical capabilities to potential clients.

Key Responsibilities:

• Mentor and lead multiple technology teams, helping resolve complex technical challenges.
• Participate in final round interviews to assess and secure top-tier talent.
• Research and implement new technological patterns and strategies.
• Stay updated with the latest industry trends to enhance our technological offerings.
• Support pre-sales activities by articulating technical strategies and solutions to prospective clients.

Qualifications:

• Proven experience in technical leadership and team management.
• Must have at-least 7+ years of experience in Software Development
• Must have 3+ years experience of exposure working for a Startup or a Startup environment.
• Strong recruiting and talent assessment skills.
• Must have experience or at least a strong awareness of technology trends in a broad range of areas including, but not limited to: Web & API Development, Data Engineering, Mobile Development, Quality Assurance, AI Development, Cloud Native Development, Infrastructure as Code, Microservices Architecture, Serverless Application Development, Infrastructure & Application Security.
• Excellent understanding of current technology trends and patterns.
• Hands-On experience in 2 or more programming language. 
• Strong communication skills, capable of effectively articulating technical and non-technical concepts to various stakeholders.
• Effective communication and pre-sales skills.

Desired Skills:

• Strategic thinker with a knack for innovation.
• Able to motivate and drive technology teams towards achieving exceptional performance.
• Comfortable working in a dynamic, fast-paced environment.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

Sr Android Developer - Job Description About The Role CapitalNow is seeking an Android Developer with notable experience in Java and Kotlin development. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow. You will be responsible for delivering best in a class mobile experience, engineering-complex, secure & high-quality native Android mobile apps for our product.

Responsibilities ● Collaborate efficiently across cross-functional teams such as product managers, UX-/UI-designers, and other software engineers ● Design, build and maintain high-performance reusable, and reliable code ● Continually improve and innovate software development, deployment and testing to ensure high-quality, on-time releases. Conduct and participate in code-reviews ● Provide UAT support & needed assistance for release management activities ● Serve as a leader for team members to learn from regarding mobile technologies, development, and delivery processes

Essential Qualifications ● At least 5 years of experience in Android Kotlin/Java development ● Excellent understanding of Objective Oriented design patterns, Android fundamentals, and Android SDK (versions 5.0 and up) ○ Experience with offline persistence, threading, memory management, and performance tuning ○ Data structure optimizations, security, IPC, App Modularization ○ 3+yrs of Experience in integrating third-party SDKs like Facebook, Gmail/Google, and Payment gateways like CCAvenue, PayU, Razorpay, etc ○ Including Android Architecture Components, Navigation Framework, Android Jetpack, Android NDK, View components, JSON, and more ● Familiarity with RESTful APIs to connect Android applications to back-end services ● Published at least two original Android apps ● Knowledge of Google Playstore Policies and experience in handling all types of permissions in Playstore ● Strong analytical, communication, and interpersonal skills Desired Qualifications ● Having experience working in the Financial Services domain (good if it's in capital markets) is an added advantage ● Familiarity with Unit Testing ● Hands-on experience as a Senior Android developer is a plus ● Having experience in writing complex queries using MySQL is an added advantage ● Immediate joiner is most preferable

PRIMARY RESPONSIBILITIES :-

• Designing Websites with responsive layouts.
• Designing Mobile Apps.
• UX Flow Designing for App & Web Apps.
• Co-ordination with client and get the best creative outcome in terms of design.
• Able to design digital media artworks for social media, websites, print media.
• Responsible for creative development across our app, website, social media, user communications, digital ads and offline marketing channels.
• Ideation and execution, understanding client requirement / brief, designing, and delivering creative projects from conceptualization to final execution. ·
• Think creatively and out of the box and develop new design concepts, graphics and layouts independently.
• Take a lead role in managing the design and creative elements of products for website and app.
• Managing graphic designs from conception to deliver

REQUIREMENTS :-

• 4+ years design experience, preferably in an interactive agency.
• Advanced command of standard design and layout applications (Adobe XD, Figma, Photoshop, Illustrator.).
• Strong time-management skills and ability to prioritize.
• Experience working to meet team-based project outcome.
• You are a strong team player who can collaborate effectively with different stakeholders.

Category Manager should have worked in a Marketing role in the E-Commerce domain or Digital Services (Docter consultation platform).

Owning End to End for a category.

Assisting in Getting a brand on Board.

Taking care of Brand Representation on the platform mainly through Content.

Analyzing data to understand the performance of the Category and mapping it with respect to competitors.

Work with the sourcing team to make sure the important SKUs are always in stock.

Work with Brands to get the latest products/offers on our platform