Job Type- Contract
Experience-7+
Job Title- UX Designer
Job Location- Bangalore
Job Mode- Work From Office
XD: (2 Solution designers):
We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:
e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus
e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus
Job Description:
As a senior solution designer, you would be responsible for:
• Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions
• Overall user experience of the services and solution we deliver, not just at a UI level but holistically
• Design decisions to help drive Sage’s strategy within your solution areas.
• Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.
• Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.
Your day-to-day activities would include:
• Iterative, customer-centric exploration of problems and solutions.
• Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods
• Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.
• Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.
• Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..
• Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.
• Discovering and defining business rules, logic and constraints.
• Working with architects and engineers to design usable APIs
• Collaborating on the product roadmap and represent customer experience view.
• Working closely with our development teams and associated products to ensure seamless delivery and adoption.
• Monitoring and continuously improving our services and solution for better user experience and adoption
Subodh Popalwar
Software Engineer, Memorres
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Strong knowledge of Java and web application development.
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Post-Resolution Follow-Up:
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- Supportive and collaborative team environment.
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- Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.
Virtual Interview:
- Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.
Onboarding and Training:
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Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.
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Software Engineer, Memorres