Job Type- Contract
Experience-7+
Job Title- UX Designer
Job Location- Bangalore
Job Mode- Work From Office
XD: (2 Solution designers):
We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:
e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus
e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus
Job Description:
As a senior solution designer, you would be responsible for:
• Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions
• Overall user experience of the services and solution we deliver, not just at a UI level but holistically
• Design decisions to help drive Sage’s strategy within your solution areas.
• Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.
• Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.
Your day-to-day activities would include:
• Iterative, customer-centric exploration of problems and solutions.
• Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods
• Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.
• Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.
• Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..
• Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.
• Discovering and defining business rules, logic and constraints.
• Working with architects and engineers to design usable APIs
• Collaborating on the product roadmap and represent customer experience view.
• Working closely with our development teams and associated products to ensure seamless delivery and adoption.
• Monitoring and continuously improving our services and solution for better user experience and adoption
Shubham Vishwakarma
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