profile: Customer Sales Executive
Exp: 1 to 2 yrs
Sal. Based on your interview
Qualification: Min 12th Max Graduate
Age 18 to 28
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Account Executive – Africa Market (B2B / Enterprise Sales)
Location: Bangalore (Onsite) Department: International Sales Employment Type: Full-Time Market Focus: Africa / MEA / International Markets
About the Role
We are hiring high-performing Account Executives to manage and grow our Africa and MEA enterprise business from our Bangalore office. The role involves enterprise client acquisition, RFQ/RFI handling, solution selling, distributor management, and high-value deal closures.
This role is ideal for candidates who have consistently achieved targets, earned quarterly incentives, and successfully closed enterprise deals in international markets.
Key Responsibilities
Sales & Revenue Ownership
- Drive new business acquisition across Africa & MEA markets
- Manage enterprise and channel partner accounts
- Own end-to-end sales cycle from prospecting to closure
- Achieve monthly, quarterly, and annual revenue targets
RFQ / RFI & Deal Closures
- Own RFQ, RFI & tender-based opportunities
- Prepare proposals, pricing, and commercial documentation
- Coordinate with internal teams for solution design
- Lead negotiations and close high-ticket enterprise deals
Account Management & Growth
- Build long-term enterprise and partner relationships
- Drive upsell, cross-sell & repeat business
- Act as a strategic advisor to key customers
CRM & Reporting
- Maintain accurate CRM updates, pipeline forecasting & reporting
- Track opportunity stages and closure ratios
Mandatory Hiring Criteria
- 3–8 years of experience in B2B / Enterprise Sales
- Proven quarterly incentive earnings track record
- Experience handling RFQ / RFI / Tender driven sales cycles
- Exposure to Africa / MEA / International markets preferred
- Proven high-value deal closure experience
- Strong negotiation & business communication skills
- CRM proficiency
Key Skills
- Enterprise B2B Sales
- Africa / MEA Market Exposure
- RFQ & RFI Handling
- Tender Management
- Consultative Selling
- Negotiation & Closures
- Key Account Management
- CRM & Pipeline Forecasting
Why Join Us?
- High-growth international business exposure
- Attractive fixed + quarterly performance incentives
- Enterprise and government client portfolio
- Leadership growth path to Business Manager role
Total Yrs. of Experience
12+
Relevant Yrs. of experience
12 years
Detailed JD (Roles and Responsibilities)
Role – SAP AR/FSCM Expert
- Proven ability to engage with business process owners to understand the business needs and priorities, lead requirement gathering and analysis, and design solutions
- In depth knowledge of AR/FSCM (Collections, Dispute, Credit Management) along with upstream processes
- Solid SAP configuration experience in: FI (GL, AR), FSCM, integration with SD, incoming payments matching.
- Experience in implementing large and complex SAP Projects, solution build, configuration and delivery to meet business requirements.
- Expert hands-on experience in developing WRICEW based on business requirements
- Preferred to have experience in cash matching apps e.g. FS2 Auto bank
- Preferred to have experience with middleware e.g. SAP PO and API technologies
Preferred to have experience with SAP Solution Manager
Mandatory skills
FSCM
Desired/ Secondary skills
FICO and FSCM
Domain
Finance
WFO/WFH/Hybrid WFO
Hybrid
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
JavaJob Responsibilities
✓ Perform the role of Technical Lead on assigned projects to drive solution design (especially backend) and API services development.
✓ Be the thought leader and champion for above mentioned technologies.
✓ Drive technical analysis for new projects including planning and driving proof-of-concepts, if needed.
✓ Drive tasks related to backend development by providing architectural and technical leadership to mid-tier and database developers.
✓ Conduct peer reviews as the lead into Git to confirmed that developed code meets acceptable standards and guidelines.
✓ Work closely with the rest of the leads, mid-tier development, front-end developers, database developers, etc. to ensure end-to-end integrity of the solution being developed.
✓ Work closely with the rest of the tech leads and senior engineering leadership team to ensure reuse where applicable to increase productivity and throughput.
✓ Conduct technical interview to staff open positions in the backend team.
✓ Delegate work and assignments to team members
✓ Collaborate with their team to identify and fix technical problems
✓ Analyze users' needs and then finding applications to serve them
✓ Drive assigned tasks related to SOC 2 certification and ensure compliance to defined controls for areas under lead’s purview.
✓ Guiding their team through technical issues and challenges
✓ Prepare Technical design documents which would help the team to understand the technical flow
✓ Active participation in customer calls especially discussions related to Technical/Architectural and provide inputs.
Required Experience:
✓ Backend Lead around 14 years of experience
✓ Server less Computing Architecture
✓ NodeJS, MySQL, Jenkins, Python, GitLab Technologies
✓ Good knowledge of AWS Cloud
✓ Full cycle AWS implementation experience
✓ Project experience in development and maintenance support for AWS web service and Cloudbased implementations
✓ Experience leading teams of up to 10 + professionals
Ability to manage multiple tasks and projects in a fast-moving environment
Educational Qualifications:
Engineering graduate or B. Tech/MCA with relevant major subjects like Computer Science
Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Identifying sales opportunities through extensive market research.
Selling different products and services of website to potential customers.
New client acquisition and help them understand the various online solutions available with the business.
Maintaining relationship and growing business from the existing clients.
Maintaining up to date knowledge about competitive positioning in the marketplace.
Executing cold calls and email campaigns to generate new sales prospects.
E- Mail Content Marketing.
Technical Content Development.
Android DevelopmentJava
Kotlin
XMLWhat you will be Doing
- Design and build applications for the Android platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
What you need
- Expertise with Java, XML, and Material Design
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Experience with Firebase is a plus (FCM, analytics) - Understanding of Android’s design principles and interface guidelines
- Strong communication skills, get-things-done attitude, and empathy
- Strong sense of ownership, drive and obsessive attention to detail. - Comfortable with iterative development practices and code reviews
- Previous experience as part of a product-oriented team is a plus
Why you should consider this role seriously?
- We have an audacious vision of helping companies fight counterfeiting and managing their supply
chain more efficiently
- We have built a product and solved problems for some of the largest brands in the country and
tested platform at scale (With our tags present in over 50 Million products already). We have plans to
grow 10x in the next 1 year
- Ownership of key problems. Fast-paced environment
- We are a well-balanced team of experienced entrepreneurs and are backed by top investors across
India and the Silicon Valley (Venture Highway, Startup Buddy etc.) - Competitive market salary
- Opportunity to work directly with the CEO, COO, CTO of the company
- A chance to interact with top-notch executives from multiple industries
- Open vacation policy (and we really mean it!) - Open Pantry
- As a team, we love to travel :). An off-site every quarter
Company Details
A company founded by 2 BITSians with a simple mission statement - “App Business Made Easy”. We are building a SaaS company focused on the needs of SMB App Developers from around the world. This is a $15 Billion+ opportunity which is ripe for disruption especially with increasing internet penetration, adoption and digitization of businesses. We are profitable from Day-1 and are already growing at breakneck speeds and solving some really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe your work should talk for itself and hence focus on KRA(Key Result Areas) and projects.
Flexible Benefits:
Salary 💸 We offer competitive salaries with a performance-based bonus
Work Remotely 🌎 At Appbroda, it’s your contribution to the team that matters. We support you in working remotely wherever you’d like.
Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most
What are we looking for?
The ideal candidate will have to assess mobile applications and websites on a day-to-day basis which will come via a ticketing system and analyze if they are compliant with the quality standards already set in place. He/she will also be required to assess the top applications and websites daily, and ensure that they are policy compliant. Apart from being driven and enthusiastic, the ideal candidate needs to have great communication skills and strong analytical ability to deliver consistently.
What will you do with us?
Working daily to review tickets with a critical eye as per the internal processes.
Host and/or facilitate meetings/ticket reviews with all teammates.
Identify the lack of and/or improvements to policy and process, assess the effectiveness of current policies and processes and recommend and implement required changes.
Maintain a high level of confidentiality regarding the results and specific findings of the quality process.
Ensure strict timelines(SLAs) are maintained depending on the priority list of the clients.
Building and/or improving knowledge management documents as required.
Communicate effectively with the other members of the team and organisation, and contribute to the training and development of the team.
Responsibility for the quality compliance duties, responsibilities and obligations of the organisation including direction, strategic development, performance and maintenance.
From time to time, you may be expected to be part of special projects as are reasonably required of your job role.
Effective liaison, support and assistance between the department and remainder of organisation.
Understand and build case studies on how to communicate effectively with international clients as the organisation rapidly expands.
Developing plans for team activities to include quality compliance strategy to achieve agreed targets, and effective planning.
Set an example for team members of commitment, quality compliance activities, work ethics and habits and personal character.
What are you bringing to the table?
2 years or more of Quality Analyst/Customer Service/Technical Support experience (with a phone, email, and chat background) would be good to have.
Must have strong analytical and problem-solving skills
Proficiency with Microsoft Office and Google suite
Must have strong/effective verbal and written communication skills
Must have a genuine interest in the project, people and concern for customers
Must be energetic, positive and have the ability to listen hard, and change & improve fast
Must have the ability to work well in a team environment, as well as alone
Must demonstrate the ability to effectively manage time, prioritise tasks and work within deadlines.
Must have an everyday passion to do the job and improve yourself and everyone around.
Must have the drive to grow in the short term and long term.
Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in
cloud computing?
Silverline employees are passionate about what they do. We’re a diverse group of cloud technology
professionals with the same goal: to make our clients’ lives easier through technology and we have a good
time while we’re at it!
As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical
implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the
Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this
years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. Come be a part of
our team!
Job Summary
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and
innovative solutions, developing high quality code and guiding a team of devs or sr. devs. A Tech. Lead is
expected to possess expert level knowledge of CRM platforms, business functions and essentials of systems’
integration.
A Tech. Lead needs to conduct following responsibilities at work -
1. Billability of at least 34 hrs per week (Util Target). Resource needs to ensure that assigned hours are
utilized on each project.
2. Perform thorough analysis by
a. Understanding business/functional needs of the project and correlating it on individualtask
levels
b. Check whether the implementation is possible or not; respecting the Salesforce environment’s
limitations or governors. c. Evaluate whether stated requirements (or a part) can be achieved via configuration before
opting for coding. d. Determine all hidden use cases
e. Framing workarounds for any identified blockers, challenges or risks
f. Ideating optimal solutions for complex requirements
g. Sharing impact analysis results with stakeholders
h. Evaluating feasibility of using any library assets/components (either already sold or not)
A Tech. Lead must discuss the approach with TM or an onshore TAand finalize the ETAs.
3. Develop high quality scalable code by - a. Following Salesforce.com and Silverline-crm standards/best practices
b. Leverage recommended frameworks (ex. Testframework or Trigger framework) and comeup
with the most optimal design patterns / architecture
c. Write comprehensive test code asserting all possible use cases
d. Perform thorough unit tests
e. Fix all bugs reported from QA/UAT
f. Work on deployments through recommended tools and methodologies. g. Perform time bound R&D for any unknown or newer areas
h. Architect/engineer and/or audit the code base
i. Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
j. Identify/develop reusable code components and suggest the same to Foundry panel
k. Mentor, assist and review peer devs/sr. devs and promote the best engineering practises
l. Document, review and deliver CDDDs
4. Ensure devops processes is followed across the team i.e. a. All devs/sr. devs are using recommended IDEs
b. Ensuring daily code check-in/check-out
c. Performing diligent functional code reviews
d. Ensuring that code staysin compliance with Clayton
e. Ensure good health of project repos
5. Facilitate proactive communication with project/product teams i.e. a. Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
b. Ensure the team is in sync with project/product/sprint movements
c. Ensure the team has a definite plan of action for the day
d. Ensure consolidated DSRs are sent by EOD
e. Ensure decent overlap/availability in onshore team’s timezone (whenever required)
6. Facilitate learning & development for self and the team by - a. By setting OKRs for the quarter in alignment with the Company goals. b. Constantly perform self review and Identify improvement areas
c. Seek timely assistance from Reporting Managers
d. Actively contribute on technical presentations, knowledge sharing, training initiatives, building
POCs, regular salesforce release notes discussions and help in skill development of peerdevs/sr. Devs
e. Become expert in USABILITY based design and development
7. Exhibit good interpersonal skills by being a team player,staying approachable and collaborative. 8. Obtain and maintain certifications related to Salesforce, nCino, vlocity, Mulesoft, MarketingCloud. Required
Experience and Qualifications
● Required - Minimum 6 - 8 years experience in Software Development
● Required - Minimum 5 - 6 years experience with SFDC
● Required - Good in communication and interpersonal skills
● Required - Certified Salesforce - Platform Developer I
● Required - Certified Salesforce - Platform Developer II
● Required - Minimum Bachelor's Degree in Engineering or Science(Only Computers or Electronics&
Telecommunications)
Mandatory Skills
● Custom Development :
○ Hands on experience with building Lightning Aura Components or Lightning Web Components. ○ Hands on experience with SOQL & SOSL, Apex Triggers, Batch Apex & Apex Schedulers. ○ Hands on experience with Integrations. ● Administrative :
○ Good understanding & implementation of either of the below mentioned clouds:
■ Sales Cloud / Service Cloud / Community Cloud / Health Cloud / Financial Services Cloud
○ Security Model, Data Modelling, Automations like Workflow, Visual Flows, Process Builders
Preferred Qualifications
● Certified nCino Advanced Commercial/Retail Developer
● Certified vlocity Developer
● Certified Mulesoft Developer Certified - Level 1
● Certified Marketing Cloud Email Specialist/Developer
Benefits
Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered
company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore
JOB SKILLS:
Expert at creating Digital Marketing Banners, Social Media posts, Email Templates, Logos and Corporate Brand Identity.
Solid conceptual, visualization, and communication skills during all phases of creative development from enquiry to delivery.
Deadline driven with the ability to complete tasks independently with a strong sense of ownership.
Ability to correlate the impact of design on Digital Marketing & Sales.
Always thinking about multiple iterations & variations for testing which design works better for users.
Experience in Graphic Design software - Adobe Photoshop, InDesign, Illustrator, Sketch, Corel draw, etc.
Experience in Video Editing
software
knowledge of UI/UX.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon