Ticketing Executive - Galileo

• Strong experienced Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
• Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
• Mandatory (Company) - Large-Scale B2C Products
• Mandatory (Gender) - Male candidates only

Preferred

• Preferred (Experience) - Retail domain experience

Job Title: Technical Customer Success Manager

Location: Hybrid

Experience: 2-3 Years

Education: B.Tech (or equivalent technical degree)

About the Role:

We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills. The ideal candidate will ensure our customers achieve maximum value from our solutions, reduce churn, and identify opportunities for expansion. You'll work closely with both customers and internal teams to deliver seamless onboarding, provide technical guidance, and drive long-term customer success.

Key Responsibilities:

• Serve as the primary technical point of contact for assigned customers.

• Drive smooth onboarding and product implementation for new clients.

• Understand customer requirements and map them effectively to product features.

• Provide technical support and troubleshooting while ensuring quick resolution of issues.

• Build and maintain strong, trust-based relationships with customer stakeholders.

• Conduct regular health checks and business reviews to ensure customer satisfaction.

• Work closely with Product and Engineering teams to convey customer feedback.

• Proactively identify upsell/cross-sell opportunities and collaborate with sales teams.

• Monitor customer adoption, usage, and engagement metrics to ensure long-term retention.

• Create and share documentation, FAQs, and best practices to enable customers.

Required Qualifications & Skills:

• B.Tech (Engineering) graduate with 2-3 years of experience in Customer Success / Technical Support / Pre-Sales / Implementation.

• Strong technical acumen with the ability to understand software products, APIs, integrations, and workflows.

• Excellent problem-solving and troubleshooting skills.

• Outstanding communication and relationship-building abilities.

• Ability to manage multiple customer accounts simultaneously with attention to detail.

• Familiarity with Customer Success tools (e.g., HubSpot, Gainsight, Salesforce, or similar) is a plus.

• Proactive mindset with a focus on delivering customer outcomes and reducing churn.

What We Offer:

• Opportunity to work in a fast-growing, customer-centric company.

• Exposure to both technical and customer-facing responsibilities.

• Collaborative work environment with growth opportunities.

• Competitive salary and performance-based incentives.

Job description

• Important Note: Need Strong Communication Skills. Only 2023, 2024 pass outs those who are looking for Internship cum permanent job can apply.
• Must be interested in proceeding a career in Sales.

About Company:

All Time Design is seeking enthusiastic and motivated individuals to join our team as Business Development Executives. We are a dynamic company focused on providing innovative solutions to our clients. As a fresher, you will have the opportunity to learn and grow in a supportive environment while contributing to our business development efforts.

Responsibilities:

• Learn to qualify leads from marketing campaigns as potential sales opportunities
• Assist in contacting potential prospects through various channels, such as cold calls and emails
• Learn to present our company and its offerings to potential prospects
• Gain understanding of prospect's needs and learn to suggest appropriate products/services
• Assist in building and nurturing long-term relationships with prospects
• Shadow experienced team members to learn how to proactively seek new business opportunities in the market
• Support in setting up meetings or calls between prospective customers and Sales Manager
• Provide assistance in reporting sales results to the Sales Manager

Requirements:

• No prior work experience required; fresh graduates are welcome to apply
• Eagerness to learn and develop sales skills
• Strong communication skills, both verbal and written
• Willingness to engage in cold calling, emailing, and other sales prospecting techniques
• Basic understanding of sales concepts and metrics is a plus
• Familiarity with CRM software is a plus
• Ability to adapt and thrive in a fast-paced environment

Join us and kickstart your career in sales with All Time Design!

Job Type: Internship

Contract length: 6 months

Pay: ₹10,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Language:

• English (Required)

Work Location: In person

Program Coordinator-Wearables

Experience 2 to 3 years

Skill Set: 

• Understanding of technology (Mobile Apps, Wearables)
• Experience in creating and modifying project plans (MS-Project / Project libre)
• Good experience in working with MS-Office
• Working with multiple stakeholders is a must requirement
• Understanding of Java, IOT and Cloud technologies
• Excellent communication and interpersonal skills
• Person should have an IT experience background (B.Tech or MBA).

Roles and responsibilities:

• Schedule and manage meetings for project related tasks
• Take notes and create MOM to publish for all stake holders
• Coordinate with stakeholders in following up on all the associated action items
• Create / Modify project plans
• Create dashboards in JIRA based on project requirements.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Set up meetings with potential clients and listen to their concerns
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share it with internal teams

Requirements

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Graduate from any stream with relevant experience is preferred

Position: Senior Java Developer / Tech Lead

Work Location: Bangalore; India

Type of Employment: Full-time, Permanent

Experience: 6 to 10 years of Experience

• Proficient in Java/J2EE , core java, full stack development experience ( Database to UX)
• Must be proficient with integration with third-party applications within the enterprise and outside the organizations (API)
• Must be good in writing highly optimized code.
• Must be good at abstracting solutions - reduce time and cost to build
• Experience with Workflow Engines like Activiti will be an advantage
• Good understanding of native Android code/interface with Android apps, if preferable
• Must be an expert in managing data at the application database level - Transaction and Reporting database design
• Must be good in coding & product development
• Experienced with monitoring and observability
• Experienced with production support and debugging (heap dumps, thread dumps etc)
• Experience in Logistics domain is desirable
• Prior startup experience is preferred

Requirements:

• Bachelor’s or equivalent degree in Computer Science / BE
• Ability to handle the team of 7 to 8 members and giving guidance to the team
• Strong problem-solving skills
• Ability to respect deadlines and will to perform in an accelerated learning environment.

Key Skills: Java, J2EE, JSP, Spring, Angular, Apache, MySQL, SQL Queries,LinuxEnviroment, HTML, JQuery, Java Script, Version Control, .Net, Activiti, IBatis, Maven – Build, Git Hub, J Bos, CSS, HTML 5, JIRA, Selenium,AWS – Server Handling, Android, React JS

Note: Hiring from logistics and Ecommerce company only and 30-45 days’ notice is ok and can also buy back notice if required.