Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
Spring Boot
Ruby on Rails (ROR)
Django
LaravelIt is a venture-backed (two global mega VC funds) social commerce enabler that is helping DTC brands succeed by harnessing the power of consumer networks. Our mission is to decentralize marketing away from low-trust channels such as FB, Google, and large influencers toward the high-trust social networks of everyday consumers.
Founding Engineer:
As a Founding Engineer, you'll be responsible for designing, building, and launching our product to customers. Specifically,
● Since our team is lean and we plan to keep it that way - you’ll be one of the first five engineers in leading the zero-to-one journey of a product our customers are hungry for
● Lead technical design and implementation of the frontend and backend of the product with coaching and mentorship from world-class technical architects
● Have knowledge of (or learn) how to work with Shopify’s CLI
● Iterate quickly to create delightful user experiences, working closely with
customers/ design partners
● Help us hire a world-class engineering team in the months ahead
● Our team is currently fully remote (with offices to be opened in Bangalore and Mumbai over next few months) and cross-border across San Francisco, Boston, and India - help us cultivate a remote-first, inclusive, diverse, and friendly culture
● Work directly with the founders with an ownership mindset
Skills and Experience:
● Prior experience working with backend tech stacks (e.g. Spring Boot, Ruby on Rails, Django, Laravel)
● Experience with service service-oriented architecture, writing REST APIs, unit testing, and architectural design
● Understanding of modern web stacks and architecture (HTTP, REST, GraphQL, WebSockets)
● Experience with SQL and NoSQL databases and other technologies (e.g. Mysql,Redis, Kafka)
● Prior experience working with frontend tech stacks (e.g. React, Angular, Vue.js)
● Prior experience working with frontend UI frameworks (e.g. Bootstrap, Tailwind CSS)
Responsible for regularly generate and analyse Inventory reports for the assigned site location, Support site Finance team on analysis of Cost of Raw Materials and Production, Inventory Variance analysis, updating of valuation class, Create and Archive Monthly Journal Entries. Analysis of inventory transactions to ensure integrity of inventory value, COGS, and inventory adjustments & provisioning, purchase price variance, to ensure accurate financial reporting of inventory.
Communication and (internal) stakeholder management with higher management levels within the Global Teva organization is required in this process.
KEY RESPONSIBILITIES
- Technical/functional knowledge in Inventory Accounting, Closing and inventory reporting
- Preparation of Journal Entries & Supporting schedule
- Perform Monthly and quarterly inventory close activities of multiple entities
- Analysis of the inventory and variances per legal entities, obtain explanation on deviations and prepare a summarized reporting on a monthly basis within scheduled time
- Preparation & clearance of reconciling items of account reconciliations
- Hands on experience in submission of trial balance in HFM
- Hands on experience in Inventory analysis support site Finance leaders
- Identify & drive standardization opportunities in processes and tasks across the team
- Support of external and internal audit requests by providing inventory analyses
- Management of day-to-day operations relating to inventory accounting & analysis
- Ensuring that accounting books and records comply with accounting policies and regulations
- Provide supporting documents and explanations for all internal and external audit as and when required
Participate in ad-hoc activities and projects
SKILLS/QUALIFICATIONS:
- University education in Accounting or Finance required
- ICWA / CA / MBA
- Minimum experience of 4+ years of inventory accounting & reporting experience
- Preferably familiar with USGAAP
- Working knowledge of internal controls
- Good working knowledge of SAP
- Good analytical skills and have hands on experience on inventory working & analysis
- Fluent verbal and written communication in English
- Experience in a multinational firm or within a GBS (Global Business Service) is preferred
- Hands-on and proactive; strong organizational skills
- Accustomed to working with deadlines, in a dynamic environment
- Results driven and service oriented to internal and external customers
- Excellent collaboration with colleagues within the local organization and with the colleagues of the global business service to support the overall Finance department’s goals and objectives
- Flexible and able to work in a changing environment
- Strong focus on improvement opportunities
- Want to work in a new (to be) established team
- Process documentations and certifications – will have to ensure that all process are appropriately documented and periodically certified by team members on regular basis
- The individuals must have hands on experience in preparing process flows
HTML/CSS
Adobe IllustratorTheir services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a UI/ UX Designer, you’ll create both functional and appealing features that address the clients’ needs and help the company grow its customer base. You will work towards turning the company software into easy-to-use products for clients
What you will do:
Understanding our business requirements and any technical limitations
Translating concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
Facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Designing and delivering wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.
Identifying design problems and devising elegant solutions.
Making strategic design and user-experience decisions related to core, and new, functions and features.
Taking a user-centred design approach and rapidly testing and iterating your designs.
Collaborating with other team members and stakeholders.
What you need to have:
3+ years of experience as a UX designer, UI designer, or similar role
have a UI design portfolio
Ability to work with clients to understand detailed requirements and design complete user experiences
Be passionate about resolving user pain points through great design.
Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment
Experience with design and prototyping tools such as Photoshop, Illustrator, Sketch
Experience with HTML5 & CSS3
Some knowledge of Usability Factors in Human Computer Interaction
Bachelor's degree in UX Design or related design discipline
Java
NodeJS (Node.js)
Python
Android Development
iOS App DevelopmentSOFTWARE DEVELOPMENT ENGINEER
An SDET is a test professional with advanced programming skills who can create automation testing tools and frameworks to assist the manual testing process.
We are looking for a talented SDET to contribute to and review the creation of a testing suite for production software. The SDET's responsibilities include both software development and testing tasks and focuses on the testability, robustness, and performance of production software.
SDET Responsibilities:
- Understanding the flow of code and how it interacts with different components.
- Understanding project documents, customer demands, and product objectives to create and execute test cases.
- Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
- Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
- Handling technical communications and understanding the customers' systems.
- Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
- Noting all testing actions you have performed in daily and weekly reports.
- Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
- Researching test tools, methodologies, and trends and upgrading existing practices and processes.
- Managing the final quality on production release.
SDET Requirements:
- A Bachelor's degree in computer science, computer engineering, or a related field. This is optional, but good to have.
- Excellent programming skills with JavaScript.
- Knowledge of any of the following tools or similar. Cypress, Supertest, Chai, Mocha, Jest, Jasmine, Puppeteer, Karma, Playwright
- Knowledge of programming languages and process management methodology.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- The ability to recognize risks and errors in an application.
- Excellent verbal and written communication skills.
- The ability to keep current with the constantly changing technology industry.
- A passion for testing, development, and software design.
Your Responsibilities
Maintain and enhance a product roadmap in line with the organisational objectives
Hypothesise, test, build, enhance - all journeys across different touch points on the platform across web and app
Create frictionless experiences to a one of its kind offering at scale
Manage data reporting and visibility across business and operations
Work closely with Design and Tech, and manage sprints within this pod, to bring about the outcomes in a timely and effective manner
Deliver MRDs and PRDs with prioritized features and corresponding justification
Work with external third parties to assess partnerships and licensing opportunities
Required Skills and Experience
3+ years experience managing consumer facing products
Wireframing and Prototyping
Process management
Good understanding of metrics and analytics platforms
Prior experience with BI tools is a plus
NodeJS (Node.js)
React.js
JavascriptIf you are an analytical problem solver with a strong Web Development knowledge and a passion for teamwork and innovation, we have the perfect job for you!
We are looking for a Web Developer to join our award-winning, talented team, building the next generation automated drone applications for our global customers.
As a front-end developer, you will implement a complete user interface in the form of a web app. A thorough understanding of all of the components of FlytBase platform and infrastructure is required. You will need to take ownership of your projects, which involves detailing requirements after discussion with the Product Owner, building user interfaces, developing and maintaining web apps with a focus on user experience.
We offer an outstanding team environment, flexible working hours, and various opportunities to advance your career. We are looking for a long-term relationship and committed individuals to join our team. This position is based out of our development centre in Pune, India.
Responsibilities
- Work as part of a team developing applications and services using Agile development methods
- Contribute to team and organizational improvements in process and infrastructure
- Effectively use tools and ingenuity to identify and fix defects before they become a problem
- Creating self-contained, reusable, and testable modules and components
- Learn about the domain and competitors to propose new drone apps as well as improvement for existing apps
- Collaborate on projects with a closely knit team
As a Front End Developer
- Delivering a complete front end application
- Ensuring high performance on mobile and desktop
- Writing tested and documented TypeScript/JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the backend developers, and yourself
- Cooperating with the back-end developer in the process of building the RESTful APIs
- Make design and technical decisions for Angular projects.
- Communicating with external web services
- Develop and maintain web apps using our FlytAPIs
As a Back End Developer
- Integration of user-facing elements developed by front-end developers with server side logic
- Design and implementation of low-latency, high-availability, and high-performance applications
- Implementation of security and data protection
- Writing reusable, testable, and efficient code
Skills/Experience
- 1-4 yr experience as an Angular 2+ or React or Ionic Developer.
- Strong expertise with NodeJS, HTML5, CSS, JSON, jQuery, Bootstrap and writing cross-browser compatible code.
- Knowledge of NodeJS frameworks such as ExpressJS etc.
- Knowledge of Creating RESTful services with Node.js and Experience with Socket.io
- Good understanding of HTML Dom manipulation Techniques
- User authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Proficiency working with source control (git) / versioning systems, continuous integration in an agile development setup
- Strong analytical skills and problem solving aptitude
- Attention to details
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Good to Have
- Understanding of how to deploy Mean stack applications in AWS/Azure deployment environment, considering security, reliability, etc.
- Knowledge of other python-based server side frameworks such as Flask or Django.
iOS App Development
Objective C
SwiftAndroid Development
NodeJS (Node.js)
AngularJS (1.x)React.js1 to 3 years’ experience in .Net + MVC
• Experience in AngularJS, NodeJS or ReactJS will give an edge
• Database technologies -MySQL/PostgreSQL
• API design & development
• CSS frameworks like Bootstrap or similar
• Write reusable, efficient code
• Added Advantage - AWS
Candidate should be able to join within 15-30 days, is willing to work with a startup, has experience of 2-5 years, and are from Pune.
R ProgrammingPython
Data Science
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon