UX Designer

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

We're hiring a Tele-caller for Collection & Recovery in Bengaluru (Hebbal area). The role involves making outbound calls to customers with outstanding debts, negotiating repayment plans, and maintaining accurate records. Proficiency in English, Hindi, and local languages (e.g., Kannada) is required. Prior experience in collections/customer service is preferred. Strong communication and organizational skills are a must. Bachelor's degree required. CTC is based on previous experience.

📌 Job Description – Cybersecurity Professional

Position Title: Cybersecurity Professional

Location: Chandigarh

Department: IT Security & Compliance

Employment Type: Full-Time

Reporting To: Chief Information Security Officer (CISO) / IT Security Manager

Role Overview

We are seeking a highly skilled Cybersecurity Professional to safeguard our IT infrastructure, applications, and data assets against evolving cyber threats. The role involves conducting vulnerability assessments, penetration testing, network and cloud security, compliance audits, incident response, and employee training. The ideal candidate should have hands-on expertise across prevention, detection, response, and compliance frameworks (e.g., NIST, ISO 27001, HIPAA, SOC2).

Key Responsibilities

• 🔍 Security Assessments & AuditsPerform vulnerability assessments and penetration tests across networks, servers, endpoints, and applications.
• Conduct configuration audits of firewalls, routers, and cloud environments.
• Support and maintain compliance with HIPAA, PCI DSS, SOC2, ISO 27001, GDPR, NIST.

• 🌐 Network, Infrastructure & Cloud SecurityConfigure, monitor, and manage firewalls, IDS/IPS, and VPNs.
• Implement Zero Trust security models and secure remote access.
• Secure cloud environments (AWS, Azure, GCP) with IAM, encryption, and monitoring.
• Protect wireless and IoT networks from unauthorized access.

• 💻 Endpoint & Application SecurityDeploy and manage EDR/XDR solutions across endpoints.
• Ensure timely patch management for all critical systems.
• Perform secure code reviews, API testing, and DevSecOps integration.
• Manage Mobile Device Management (MDM) for BYOD and enterprise devices.

• 📊 Threat Monitoring & DetectionOperate and maintain SIEM platforms (Splunk, QRadar, ELK).
• Work with SOC teams to monitor logs and detect anomalies.
• Conduct threat hunting activities to uncover hidden risks.
• Respond to security alerts in real time.

• 🚨 Incident Response & RecoveryLead incident detection, containment, and eradication efforts.
• Perform digital forensics on compromised systems.
• Develop and maintain Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Conduct post-incident analysis and provide lessons learned reports.

• 🔑 Identity & Access Management (IAM)Manage user provisioning, role-based access control, and Privileged Access Management (PAM).
• Implement Multi-Factor Authentication (MFA) and Single Sign-On (SSO).
• Ensure compliance with least-privilege and Zero Trust principles.

• 📜 Governance, Risk & Compliance (GRC)Develop and enforce cybersecurity policies, SOPs, and guidelines.
• Conduct risk assessments and maintain a risk register.
• Collaborate with auditors for compliance certifications (SOC2, ISO, HIPAA, GDPR).
• Assess and monitor third-party vendor security.

• 🎓 Security Awareness & TrainingDeliver cybersecurity awareness training for employees.
• Conduct phishing simulations and share reports.
• Educate executives and stakeholders on cyber risks and strategy.

• 🔒 Data Protection & PrivacyImplement data encryption (at rest and in transit) and DLP controls.
• Manage secure data backup and recovery processes.
• Conduct Privacy Impact Assessments to ensure regulatory compliance.

• Key Performance Indicators (KPIs)≥ 95% critical vulnerabilities remediated within SLA.
• ≥ 99% uptime of security monitoring tools.
• Zero major security incidents causing data loss/financial loss.
• Achieve/maintain compliance certifications (SOC2, ISO 27001, HIPAA, PCI DSS).
• ≥ 90% employee completion of cybersecurity awareness training.

Qualifications & Skills

• 🎓 Education & Experience3–7 years of experience in cybersecurity roles (analyst, engineer, consultant).
• Experience working with North American/Global clients preferred.

• 🛠 Technical SkillsStrong knowledge of firewalls, SIEM, IDS/IPS, EDR/XDR, and IAM solutions.
• Hands-on with penetration testing tools (Nmap, Metasploit, Burp Suite, Nessus, Wireshark).
• Familiarity with cloud security (AWS/Azure/GCP).
• Knowledge of compliance standards: HIPAA, PCI DSS, SOC2, ISO 27001, NIST CSF.
• Scripting/automation in Python, PowerShell, or Bash is a plus.

• 📜 Certifications (Preferred)CEH (Certified Ethical Hacker)
• CISSP (Certified Information Systems Security Professional)
• CISM (Certified Information Security Manager)
• CompTIA Security+ / CySA+
• CCSP (Certified Cloud Security Professional)
• ISO 27001 Lead Auditor (advantageous)

• Why Join Us?Work on cutting-edge cybersecurity projects with global clients.
• Gain cross-industry exposure in healthcare, fintech, retail, logistics, IT.
• Opportunity to lead projects in cloud security, compliance, and incident response.

Competitive salary, certification sponsorship, and performance incentives.

Content Operations Specialist 

Location: Work from home

Type: Primarily contract based 

Nature of work: Full-time.

As a Content Operations Specialist at Pratilipi Hindi, you will closely work with our Content Operations lead and other language owners to ensure the delight of millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media. 

In short - you will own a content funnel in Pratilipi Hindi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers. 

What we are looking for in a person:

You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Hindi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors, and make a positive impact in the language literature world.

What you’ll be doing:

• You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms. 
• You will understand user funnels and take up focused initiatives to scale event participation and published content numbers. 
• You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
• You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
• You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story. 
• You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success. 
• You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content. 
• You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
• You will reply to user queries over email and help them with any kind of issues related to Pratilipi events. 
• You will be responsible for assisting in the day-to-day content needs of our product managers to run different experiments. Your content would go to millions of readers each day. 

What we offer:

• Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
• Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
• Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields. 
• Dynamic, creative, and collaborative work environment. Supportive leadership.
• Flexible work hours and better work-life balance
• Work from Anywhere
• Salary up to 20K per month. 

Interview process:

• We won’t look for an experience.
• We would take interviews over a few phone calls and Zoom. 
• Expect one or two assignments once you clear the first round of interviews.

 Job Description:                                           

• 5+ years of working experience in the technologies like Angular6 or higher, NodeJS & MySQL, AWS Cloud Services
• Strong Hands-on with any Enterprise Programming Language (Python/.Net) in past
• Experience with architecting, designing, and debugging MEAN, full-stack based enterprise software
• Should have expertise in designing relational database tables & writing SQL Queries, Stored Procedures, and Functions.
• Ability to handle small teams and mentor them.
• Ability to analyze, design, and build object-oriented, component-based applications.
• Extensive experience in the design, planning, and implementation of complex large-scale enterprise solutions using distributed teams within process-oriented organizations.
• Experience developing and deploying applications on Linux based operating systems
• Willingness to experiment with new and latest tools and technologies.
• Experience in Banking, Credit Card Payments, and Gateways domain would be an advantage. ·