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Role & Responsibilities

The User Researcher is responsible for generating deep, psychology-backed insights into user behavior, motivations, and decision-making within fintech and digital financial products. The role focuses on applying behavioral science, cognitive psychology, and quantitative/qualitative research methods to uncover latent user needs and translate them into actionable inputs for design, product, and business strategy. The role ensures user-centric, evidence-based decision-making across the organization.

A - Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

B - Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Position Summary

This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.

Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.

This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.

What you will do:

• Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
• Application configuration to support core business functionality of procure to pay (P2P)
• Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
• Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
• Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.

What we are looking for:

• Demonstrated experience supporting financial and/or operational business processes, such as:
• Record-to-Report (close, consolidation, reporting)
• Procure-to-Pay (requisition → PO → invoice)
• Lease/real estate management and/or portfolio delivery processes
• Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
• Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
• Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
• Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).

What you will bring:

• 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
• Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
• Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
• Functional support experience with one or more of:
• Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
• Lucernex (leases, escalations, CAM, critical dates, lease reporting)

Good to have any of the following skills:

• PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
• Concur (expense policy, audit rules, corporate card feeds, ERP posting)
• OTM/TMS (tendering, execution, rating, freight settlement/audit)
• Planview (demand intake, portfolio/resource mgmt., governance workflows)
• Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
• Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
• Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
• Experience partnering with data governance teams or supporting data quality controls and stewardship processes.

Work time: Eastern time zone (US Shift)

Job Overview:

We are looking for a high-ownership Software Engineer with hands-on experience in modern full-stack development. The role demands strong fundamentals, the ability to work in a startup environment, and a mindset to build, iterate, and scale products.

You will be working closely with founders and cross-functional teams to build robust, scalable, and high-performance applications.

Core Responsibilities

·        Develop and maintain web applications using Next.js (frontend) and Nest.js (backend)

·        Design, build, and optimize RESTful APIs and backend services

·        Translate business requirements into scalable technical solutions

·        Collaborate with product, design, and business teams for feature development

·        Debug, troubleshoot, and improve application performance

·        Ensure code quality through clean architecture, testing, and best practices

·        Participate in deployment, monitoring, and continuous improvement cycles 

Technical Requirements

·        Strong proficiency in JavaScript and TypeScript

·        Solid understanding of web fundamentals (HTML, CSS, APIs, browser behavior)

·        Hands-on experience with Next.js and Nest.js

·        Working knowledge of PostgreSQL or relational databases

·        Familiarity with Git and GitHub (version control workflows)

·        Understanding of API design principles and backend architecture

Good-to-Have Skills

·        Experience with deployment platforms (Digital Ocean, AWS, Docker, etc.)

·        Knowledge of authentication, authorization, and security practices

·        Exposure to CI/CD pipelines

·        Understanding of scalable system design basics

What We Want

·        Strong problem-solving mindset

·        Ability to learn fast and adapt quickly

·        Comfort working in an unstructured startup environment

·        Ownership-driven attitude (not just task execution)

·        Clear communication and collaboration skills

Ideal Candidate Profile

·        Projects demonstrating end-to-end ownership

·        Contributions on GitHub (active repositories, clean code)

·        Experience building real-world applications (not just tutorials)

·        Ability to explain technical decisions and trade-offs

What You Will Get

·        Opportunity to work directly with startup founders

·        Fast-paced learning environment and accelerated skill development

·        Exposure to real product building and scaling challenges

·        Freedom to experiment, build, and innovate

·        Performance-driven growth and responsibility

·        Competitive compensation aligned with your potential

Additional Details

·        Joining: Immediate (7–15 days preferred)

·        Probation: 3 Months 

6+ years of total software development experience with minimum 3+ years in Flutter

Product-based company experience is mandatory (B2C scale preferred)

Proven ability to own end-to-end Flutter mobile architecture for high-scale apps

Strong expertise in Dart, Flutter SDK internals, and advanced state management (Bloc / Riverpod / Provider)

Hands-on experience with platform channels and native integrations (Android & iOS)

Deep knowledge of performance optimization: app startup time, FPS, memory leaks, widget rebuilds, rendering pipeline

Experience with profiling tools (Dart DevTools, Android Profiler, Xcode Instruments)

Strong skills in offline-first architecture, caching layers, and API integrations

Ability to optimize video playback, downloads, DRM, and OTT workflows

Strong command of clean code, SOLID principles, and scalable mobile system design

Experience reviewing code and mentoring engineers (Senior IC role)

Job Title: Freight Broker

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary:

As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.

Key Responsibilities:

Build Relationships:

Develop and maintain relationships with shippers and carriers to understand their needs and preferences.

Load Matching:

Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.

Negotiation:

Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.

Documentation:

Prepare and manage necessary shipping documents, including bills of lading and contracts.

Track Shipments:

Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.

Customer Service:

Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.

Market Research:

Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.

Database Management:

Maintain accurate records in freight brokerage software and databases.

Requirements:

 Bachelor’s degree preferred.

 Proven Experience with OTR, Drayage.

 Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.

 Strong communication skills, both verbal and written.

 Self-motivated, results-driven, and able to work independently.

 Ability to work in a fast-paced and dynamic environment.

Enterprise Sales Consultant will work in the sales team of Cogno AI and report to the respective managers. The enterprise sales consultant will be responsible for ensuring timely closures of the opportunities assigned to them and will be responsible for handling the end-to-end sales cycle for all the leads/opportunities allotted to them. Basis their experience they could be put in an International (APAC/MENA/Africa) or Domestic team.

Key Responsibility Areas (KRAs)

• Setting up the initial meeting with the right stakeholders.
• Establish client relationships through constant follow-ups and discussions/progress updates.
• Mapping the right use cases with the stakeholder for each of our existing clients.
• Showcasing the demo of our Products and explaining the use cases to the clients.
• Answering the most common questions related to the Product, use-case, Technical Architecture, Product Security, etc.
• Coordinating with various teams within the client - Business, IT, Information Security, etc.
• Coordinating with various teams within Cogno AI - Operations, Customer Success, Product, Information Security, etc.
• Completing the Sales cycle by getting the PO and the Contract Agreement signed.
• Achieving revenue (MRR booking) targets.

What do we look for?

• Should have worked at a fast-growing startup for at least 2 years.
• 1 to 4 years of B2B Sales experience in IT/SaaS based Enterprise software domain (Preferred if already have experience selling to BFSI companies)
• Experience in selling to international BFSI clients (APAC/MENA/Africa) - preferred
• Should have handled end-to-end sales cycle (Lead gen to closure - Money hitting company's bank account)
• Should have given product demos and converted the business ask of the customer to a solution for the end customer.
• Should have handled sales cycles of 4 to 6 months.
• Have handled 30 to 40 opportunities in parallel
• Should have handled senior-level persons (CxOs, SVPs, etc. ) in the past organization
• Should have closed opportunities worth Rs. 50,000 to Rs. 1,00,000 per month (MRR)

What do we have to offer you?

• Ownership of business goals.
• Hybrid Working policy
• MacBooks
• Health Insurance
• Life Insurance
• Kaha Mind Mental Wellness Plan
• Communication Allowance
• Flexible salary structure with tax savings
• Paytm Food Wallet
• Office clothes allowance

We are looking for an AI Engineer (Computer Vision) to design and deploy intelligent video analytics solutions using CCTV feeds. The role focuses on analyzing real-time and recorded video to extract insights such as attention levels, engagement, movement patterns, posture, and overall group behavior. You will work closely with data scientists, backend teams, and product managers to build scalable, privacy-aware AI systems.

Key Responsibilities

• Develop and deploy computer vision models for CCTV-based video analytics
• Analyze gaze, posture, facial expressions, movement, and crowd behavior
• Build real-time and batch video processing pipelines
• Train, fine-tune, and optimize deep learning models for production
• Convert visual signals into actionable insights & dashboards
• Ensure privacy, security, and ethical AI compliance
• Improve model accuracy, latency, and scalability
• Collaborate with engineering teams for end-to-end deployment

Required Skills

• Strong experience in Computer Vision & Deep Learning
• Proficiency in Python
• Hands-on experience with OpenCV, TensorFlow, PyTorch
• Knowledge of CNNs, object detection, tracking, pose estimation
• Experience with video analytics & CCTV data
• Understanding of model optimization and deployment

Good to Have

• Experience with real-time video streaming (RTSP, CCTV feeds)
• Familiarity with edge AI or GPU optimization
• Exposure to education analytics or surveillance systems
• Knowledge of cloud deployment (AWS/GCP/Azure)

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos, and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce a final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as Sketch, Figma, Adobe XD, InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus