Technical Architect (.Net Core)

Job Title: Technical Account Manager (Remote)

We are seeking a Technical Account Manager (TAM) to join our team and support a fast-growing, global SaaS company in the observability and log management space. This is a remote role, ideal for a technically skilled individual who is passionate about customer success and cloud technologies.

Key Responsibilities:

• Act as the primary technical contact for assigned customers, ensuring smooth onboarding, implementation, and continuous engagement.
• Solve customer technical challenges by integrating data sources, optimizing platform use, and ensuring successful adoption of the product.
• Understand customers’ business goals and technical environments to deliver tailored solutions and meaningful insights.
• Lead onboarding processes including integration setup, artifact creation, training sessions, and troubleshooting.
• Build and execute strategic plans for each customer based on data analysis, technical requirements, and business objectives.
• Stay current on observability, log management, and monitoring trends to provide best practice guidance.
• Conduct Quarterly Business Reviews (QBRs) to highlight value delivered and align future goals.
• Collaborate cross-functionally with Product, Engineering, and Sales to represent customer needs and influence the product roadmap.
• Support Sales on renewals, upsells, cross-sells, and customer expansion opportunities.

Requirements:

• Proven experience in a customer-facing technical role (e.g. TAM, Solutions Engineer, Support Engineer, etc.).
• Strong understanding of cloud infrastructure, log management, and observability tools.
• Experience with technical integrations, complex troubleshooting, and working with APIs.
• Excellent communication skills in English – both written and verbal.
• Strong interpersonal and presentation skills with the ability to engage both technical and non-technical stakeholders.
• Ability to manage multiple customer accounts and projects effectively.
• Comfortable coding in at least one modern programming language (e.g., Java, Python, Go) – an advantage.
• Bachelor’s degree in Computer Science, Engineering, or a related field – preferred.
• Experience in SaaS B2B software companies – an advantage.

What We Offer:

• Remote-first work culture with flexible hours
• Opportunity to work with leading-edge technology in the observability and log management space
• Collaborative and innovative team environment
• Exposure to global enterprise clients and technical challenges

The job would entail managing. nurturing and converting leads generated from the ads and promotions. Client interaction via phone, whataspp. Community management on the LMS and Whatsapp community. Creating Reports, analytics and presentations for the sales funnel, Centre Manager who can coordinate amidst the marketing, ops, social media and trainers team and maintain an effective schedule of services to be offered annually. Additionally, Ability to multitask and work as executive assistant would be appreciated,

Position Description:

Position Objectives:

SAP SCM Architect will involve in the implementation of SAP S/4HANA transformation program for customer. The Consultant should have good hands-on experiences on the SD, MM, PM, WM, PP, QM & IS-Retail modules of SAP. He/she will interact with the business and get the requirement to map it in SAP S/4HANA SCM modules. Must be able to guide the onsite and offshore functional and technical teams from SCM perspective. The person should be Bilingual (Able to Speak/Read/Write Thai and English language fluently)

The SAP SCM Architect should be able conduct workshop at client location to showcase the solution implemented in SAP S/4HANA as per the business requirements. He/she should be proficient in making configuration changes and deployment in both ECC and SAP S/4HANA.

Experience in Telecom Business will be preferable.

Key Relationships:

Onsite: Client IT and Business, TCS Project Manager and the rest of the TCS onsite functional/technical team

Offshore: TCS Offshore Project Manager, offshore functional/technical delivery team

Key Responsibilities:

The SAP SCM Architect is responsible for:

·       Participate/manage important client engagements regarding the implementation of mainly SAP S/4HANA SCM modules. Should be able to capture and translate business needs into functional specifications

·       Assist/Manage projects independently from blueprint to go-live by applying project management techniques as well as technical and business knowledge to ensure that high-quality results are obtained for customer.

·       Develop a high degree of S/4HANA product knowledge.

·       Design Build, enhance, maintain, and support the SCM solution.

·       Good experience in collaborating on integration with POS systems and integration of SCM modules with FI, CO, PS, etc. modules.

·       Map the current SAP ECC SCM processes into SAP S/4HANA.

·       Involve in design, development, integration of SAP S/4HANA system.

·       Actively share product and functional knowledge within the technical team

·       Lead the SCM project team

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

The SAP SCM Architect must possess:

·       Mainly SAP SD, MM, PM, and preferable PP, QM & IS-Retail Functional Skills with at least 2 full cycle implementations in SAP S/4HANA.

Management Skills:

The SAP SCM Architect must be able to:

·       Connect with offshore team and guide technical teams.

·       Manage a team of SCM consultants and deliver quality solutions.

Interpersonal/Language Skills:

The SAP SCM Architect must be able to:

·       Guide and mentor junior associates and able to cross skill others

·       Able to work in teams at onsite and offshore location

·       Must be able to interact with Business End users

·       Must be able to Read/Write/Speak Thai and English languages fluently.

Duration: 6 months with possible extension

Location: Remote 

Notice Period: Immediate Joiner Preferred

Experience: 4-6 Years

Requirements:

• B Tech/M Tech in Computer Science or equivalent from a reputed college with a minimum of 4 – 6 years of experience in a Product Development Company
• Sound knowledge and application of algorithms and data structures with space and me complexities
• Strong design skills involving data modeling and low-level class design
• Good knowledge of object-oriented programming and design patterns
• Proficiency in Python, Java, and Golang
• Follow industry coding standards and be responsible for writing maintainable/scalable/efficient code to solve business problems
• Hands-on experience of working with Databases and the Linux/Unix platform
• Follow SDLC in an agile environment and collaborate with multiple cross-functional teams to drive deliveries
• Strong technical aptitude and good knowledge of CS fundamentals

What will you get to do here?

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, and architecture discussions.
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.
• Implementation of long-term technology vision for your team.
• Creating architectures & designs for new solutions around existing/new areas
• Decide on technology & tool choices for your team & be responsible for them.

Location: Mumbai, Coimbatore (Tirupur, Erode), Hyderabad and Bangalore

Travel: 50% within India

Work Type: Onsite for Bangalore, Others - Hybrid

Required Candidate profile

- MBA / BE degree or a related field

- Strong business sense and industry expertise, mature and proficient

- Ability to handle Presentations/work on Proposals

Note: Sales experience in Printing & Packaging/ Pharma machines/ Supply Chain (OR) POS

Software / Software to Brands (B2C) also can apply.

Prospecting

• Collaborate closely with the marketing team to develop and execute targeted outreach campaigns to develop Marketing Qualified Leads
• Proactively research and identify potential new clients across target industries, including FMCG, agriculture, electronics, plywood, and healthcare/pharma to develop Sales Qualified Leads
• Build and leverage your network, attend industry events to generate new Sales Qualified Leads

Lead Nurturing

• Develop and qualify Marketing Qualified Leads to Sales Qualified Leads
• Run customer requirements elicitation to understand customer pains and fit with Acviss solutions
• Develop and present customer value propositions to develop pipeline of qualified deals
• Maintain a robust pipeline of qualified leads and opportunities

Client Relationship Management

• Build and nurture long-term relationships with key decision-makers at existing client accounts
• Understand client pain points and recommend Acviss' anti-counterfeiting and brand protection solutions to address their needs
• Negotiate contract terms and secure new business, upsells and renewals
• Gather and act on client feedback to ensure our products and services exceed expectations

Sales Strategy and Execution

• Collaborate with leadership to develop and implement effective sales strategies and plans
• Establish and consistently meet or exceed individual and team sales targets
• Stay up-to-date on industry trends and competitive landscape to identify new opportunities
• Train and mentor junior sales team members to build a high-performing sales organization

What we offer

A friendly and diverse high performance focused team.

Private Health Insurance.

Job Responsibilities & Duties:

• Seminars for Career Guidance.
• Student counseling for career guidance.
• Advise students and parents about institute’s policies and procedures regarding admission, academics, and other activities.
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports.
• Prepare reports and proposals, and respond to inquiries from students and external agencies.
• Tele calling to Potential Students for career guidance.
• Invite Potential Students for campus visit and admission Process (Entrance test, GDPI & Final Admission)
• Accepting and filtering student applications
• Processing student registration and payment
• Communicate with applicants about their application status, including acceptance/rejection
• Performs miscellaneous job-related duties as assigned.
• Content Development for E-Mails, Broachers & Websites

Minimum Job Requirements:

• Bachelor's degree; at least 3 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required:

• Ability to develop and deliver presentations.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to gather data, compile information, and prepare reports.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of student admission and retention issues.
• Knowledge of the broad spectrum of available university academic units, curricula, and programs.
• Ability to develop, plan, and implement short- and long-term goals.
• Organizing and coordinating skills.
• Skill in the use of computerized systems and databases.
• Ability to design and write promotional material.
• Ability to evaluate student transcripts and/or records.
• Knowledge of Institute admissions policies, standards, and procedures.

Must have:

 2+ years of development experience in Microsoft Dynamics NAV/BC (ERP

software)

 Experience with Test-Driven-Development

 Experience in the connection of APIs

 In-depth knowledge and experience in AL and/or C/AL, Visual Studio Code,

Azure DevOps, Git

 Very good communication skills (read, write, speak)

 Team player with a strong willingness to tackle things together

 Availability to travel if needed

Nice to have:

 Good knowledge of software architecture

 Basic knowledge of the Microsoft Azure platform

 Knowledge of quality assurance and documentation

 Experience in working in agile teams using Scrum

 Writing and implementing test automation in AL

 PowerShell, and MS SQL Server

 Ideally knowledge of or interest in acquiring knowledge of the extended

Microsoft 365 stack: C# development, Azure Functions, Microsoft Power

Automate (Microsoft Flow) / Microsoft Power Apps

• Write high quality code in ReactJS using TypeScript or JSX that is easy to maintain and test.
• Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, Automated build processes. Raise issues proactively that might impact delivery commitments.
• Fix production issues and maintain the code as needed .

• BS degree in CS or equivalent work experience 5+ years professional experience building single page applications in ReactJS using TypeScript or JSX with extensive experience working with HTML5 and CSS3.
• Experience working with cross-browser behaviors and quirks.

• Passion for new technologies. Product development experience building large scale web applications.
• Experience designing and developing highly scalable consumer facing web application. Care deeply about writing high-performance, reusable code for components that will be used across our product.
• GraphQL experience is preferred.